DOC+ SPECIALIZED & FOCUSED DENTAL CENTRE

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“DISCOVER THE DOC + DIFFERENCE
106 St. Paul Street, Collingwood, Ontario | L9Y 3P2 Email: info@doc-plus.ca Call: (705) - 444 - 6558 Fax: (705) - 444 - 6329 Socials: @_docplus
Discover the story behind our passion. Transparency and integrity in all that we do. Your journey to a healthier, happier smile starts here. How we support and collaborate with you Get to know the faces behind DOC+ Bringing smiles to life with our expert care. Continuing Education For Doctors Discover the story behind our passion ABOUT US OUR POLICIES YOUR FIRST VISIT REFERRING PARTNERS MEET THE TEAM PATIENT EXPERIENCE EDUCATION & TRAINING PAYMENT 04 08 13 16 06 10 19 15 Table of Contents Index

ABOUTUS

/ How The Vision Came To Fruition

Dr. Daniel Fortino is a passionate Periodontist who takes great pride in his work. Over the past decade, he has had the opportunity to perform extensive oral surgery and periodontal treatments in both Ontario and the United States which has given him a well-rounded perspective in dentistry. This is how the vision and the goal came to fruition. By bringing together different specialities and focussed care dentists under one roof, this type of centre can foster more convenient collaboration and communication among patients, referring offices and dental care providers alike. This can lead to improved outcomes for patients and a better overall experience.

WHYDOC+? / Comprehensive Dental Care

By having multiple specialized and focused forms of care under one roof, patients benefit from access to a variety of dental services in one convenient location, as well as the opportunity to receive treatment from experienced specialists and dentists focused on specific care who are experts in their fields. It allows for greater continuity of care, since all team members have visibility into each patient's individual treatments and progress. We have the ability to collaborate with specialists and focus driven dentists from different fields to combine our different perspectives, skills, and abilities in order to provide the best possible results for you and your health.

With specialized and focused training and a focus on advanced techniques, our team can provide treatments that are tailored to each patient's individual needs. We take pride in offering the latest technologies and techniques in dentistry, ensuring that our patients are able to have access to the most progressive forms of care.

OURVISION / Our Vision for Exceptional Dental Care

Our vision took shape when we realized the transformative power of collaboration and communication. By uniting various specialties and focused-care dentists under one roof, we have created a unique center that fosters seamless cooperation among patients, referring offices, and dental care providers. This synergy results in a more convenient and efficient healthcare experience, ultimately leading to improved outcomes and a better overall journey for each patient we serve. At our centre, exceptional dental care is not just a goal; it's a reality we strive for every day.

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/ Behind the Name

DOC+ stands for Dedicated Oral Care Plus. We are committed to creating a team of dental specialists and focused care dentists to provide patients with personalized and dedicated services. We want to ensure that every patient receives the highest quality of care possible in a comfortable and welcoming environment.

As the Georgian Bay and surrounding regions continue to expand, there is a growing need for a specialty centre that can cater to the area's specific needs. Such a centre would offer patients access to specialized and focused care services much closer to their homes. With this in mind, I am proud to introduce DOC+ (Dedicated Oral Care Plus), a Specialized and Focused Dental Centre dedicated to providing exceptional oral care services to the Georgian Bay and surrounding areas.

/ Goal

Our goal is to ensure our patients receive a comprehensive and comfortable experience every time they visit us. We strive to create an atmosphere of mutual respect and trust between ourselves, our patients, and referring doctors so you can rest assured that patients’ health will always be our top priority.

/ Mission

DOC+ is dedicated to delivering exceptional dental care to patients through specialized services and compassionate care in one convenient location. We will work collaboratively with your general dentists to ensure a comprehensive approach to patient care. The centre will strive to provide high-quality dental care in a supportive and comfortable environment, making specialized care more accessible and less stressful for patients of all ages. Using advanced technologies, techniques, and treatments available in dentistry today will ensure that any patients treated will have access to the highest quality of care.

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/ Your Partners In Oral Health MEET THE TEAM

Dr. Daniel Fortino is a Periodontist dually licensed in the United States and Canada. Dr. Fortino grew up in Hamilton, Ontario and completed his undergraduate education at McMaster University, graduating with a Bachelor of Health Sciences (Honours) Degree with distinction.

He graduated from the University of Western - Schulich School of Medicine & Dentistry in London, Ontario. He then went on to pursue Specialty and Master's degrees in Periodontics from the Centre for Advanced Dental Education in St Louis, Missouri. He successfully achieved Diplomate status from the American Board of Periodontology after his residency. To further his expertise, he undertook a fellowship in Advanced Oral Surgery and Implantology at the School of Dental Medicine at the State University of New York at Buffalo (SUNY-Buffalo). After completing his fellowship, he was invited to join the faculty at the Graduate Periodontics and Implant Center at

Dr. Daniel James Fortino

PERIODONTIST

BHSC, DDS, MS(PERIO), FRCD(C), DIPABP

Owner/Founder of:

Doc + Specialized & Focused Dental Centre.

Direct Number: 905-730-5818

Direct Email: drfortino@doc-plus.ca

SUNY-Buffalo, where he remained for a period of time.

Over the past decade, he has had the opportunity to perform extensive oral surgery and periodontal treatment across Ontario and the United States which has given him a well-rounded perspective in dentistry.

His focus is on periodontics, dental implant surgery and oral surgery procedures. His expertise extends to the removal of wisdom teeth with or without anesthesia, management of periodontal disease, advanced implant surgery and bone grafting, full mouth implant rehabilitation (all-on-x treatment), and soft tissue grafting.

Dr. Fortino has been published in the oral and maxillofacial pathology and the oral health preventive dentistry journals.

Dr. Daniel Fortino is not only dedicated to his professional life, but also enjoys pursuing his hobbies and interests outside of work. He is an enthusiastic outdoorsman who finds joy in spending time with his loved ones while engaging in outdoor activities. Dr. Fortino is particularly passionate about promoting a healthy lifestyle and enjoys encouraging others to do the same.In addition to his love for an active lifestyle, Dr. Fortino is also an avid sports fan and relishes the opportunity to travel and experience different cultures. He finds fulfillment in learning about the world and discovering new things.

Despite his busy schedule, Dr. Fortino always prioritizes spending quality time with his loved ones. He recognizes the value of cherishing moments spent with family and friends and makes it a point to create lasting memories with them.

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PERIODONTIST

Dr. Perlus has been practicing periodontics since 1975 and implant surgery since 1982. A graduate of McGill University Faculty of Dentistry in 1973, he specialized in periodontology at the University of Toronto. During the early 1980s, he studied implantology and implant surgery in Sweden, the United States and Canada, and is now recognized for his proven methodology and successful cases. Over the past 30 years, Dr. Perlus has placed thousands of implants for patients of all ages.

A frequent lecturer to dental students and practicing dentists, Dr. Perlus has published articles on techniques and considerations necessary to achieve a high level of success. For his contributions to this innovative new field of dental surgery, Dr. Perlus was awarded the Gold Medal by the American Society of Osseointegration and a fellowship by the International Congress of Oral Implantologists.

Dr. Jon Perlus
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B.SC, D.D.S., DIP. PERIO., M.R.C.D. (C)

/ Clear policies, clear expectations OUR POLICIES

At DOC+, we are committed to providing quality care to our patients. We have established the following policies and procedures so that each patient may receive consistent expert service:

1. All appointments must be made in advance by phone or online booking system.

2. For all oral surgery procedures, a deposit of the total cost is required prior to the scheduled appointment date in order to secure treatment. The remainder of the balance will be processed after the procedure. All deposits are non-refundable.

3. All patients must arrive at least 10 minutes prior to their appointment time or the appointment will be cancelled and a new appointment must be scheduled.

4. We kindly request that all cancellations be done 48 hours prior, or a cancellation fee may apply.

5. If there is a “No Show” or the appointment is cancelled without proper and advanced notice, a fee, a percentage of your services will apply. When a patient fails to cancel appropriately, it prevents other patients the opportunity to receive treatment sooner.

6. Payment is due at the time of service unless other financial arrangements have been made in advance with our office manager/billing specialist. Our staff will provide the patients with receipts.

7. Your insurance policy is a private contract between you and your insurance company; we cannot be responsible if there is a change, decline or delay in your benefit. We will help you understand your insurance and provide you with the appropriate documents you may need.

8. For your safety, it is essential that you inform us of any medical conditions or allergies that could affect your treatment plan or care during your visit.

9. Respectful language, attitude and behaviour towards staff members is expected at all times in order for us to provide excellent customer service to you, our valued patient.

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/ Lyricist, writer, theatre director Martin Charnin
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“You're never fully dressed without a smile

PATIENT EXPERIENCE

/ Smile with confidence, trust our expert dental services

DOC+, a specialized and focused Dental Centre dedicated to providing exceptional patient experiences. At DOC+, we understand that visiting the dentist can often be a stressful and anxiety-inducing experience for many people. That's why we go above and beyond to ensure that every patient who walks through our doors feels comfortable, heard, and wellcaredfor.

One of the ways we achieve this is by prioritizing clear communication and providing our patients with all the information they need to make informed decisions about their dental health. Our team of highly trained and experienced dental professionals take the time to explain every procedure, treatment option, and potential outcome in a clear, jargon-free manner. We want our referred patients to feel confident in their choices and empowered to take charge of their dentalhealth.

In addition to providing clear communication, we also understand the importance of managing expectations. Dental procedures can be complex, and it's important for our patients to know what to expect before, during, and after theirtreatment.That'swhyourTreatment Coordinators take the time to walk our patientsthroughtheentireprocess,step

by step, so that they can feel prepared and confident from treatment planning to financialobligations.

Our commitment to exceptional patient experiences doesn't stop there. We also believe that the level of care we provide should extend beyond the dental chair. From our warm and welcoming reception area to our treatment rooms, we have designed every aspect of our center with our patients' comfort and wellbeing in mind. We strive to create a relaxing and stressfree environment, where our referred patients can feel at ease and confidentin thecaretheyarereceiving.

At DOC+, we understand that dental health is an essential component of overall wellbeing, and we are dedicated to helping our patients achieve and maintain healthy, beautiful smiles. But more than that, we are committed to providing an exceptional patient experience, one that is founded on clear communication, realistic expectations, and a high level of care. We believe that every patient deserves to feel heard, valued, and respected, and we look forward to welcoming you to our center and providing you with the exceptional careyou deserve.

Zygomatic Implants

Fully impacted/Partially impacted/ Erupted Wisdom teeth removal (under deep/general anesthesia)

Full Arch Fixed and Removable Implant Dentistry

Soft and hard tissue biopsy (pathology)

Tooth extraction. Socket grafting (bone grafting after tooth extraction)

Soft Tissue Grafting

Dental Implants. Same day temporary crowns & Final Digital Scan.

Sinus Lift Procedure

Periodontal Maintenance program

Gingival contouring (gingivectomy procedure)

Pocket reduction and Osseous Recontouring Surgery

Esthetic Crown Lengthening Procedure

Crown Lengthening

Orthodontic exposure of impacted teeth

Ridge augmentation/Bone Grafting Guided tissue regeneration

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SEDATION OPTIONS

General Anesthesia

Oral Sedation

Oral + Nitrous Sedation

Intravenous (IV) Sedation

Nitrous Sedation

OTHER SPECIALTIES & FOCUSED DENTISTRY SERVICES

General Anesthesiology (pediatrics, special needs, and adult sleep dentistry)

Temporomandibular Disorders (TMD) and Orofacial Myofunctional Therapy Botox therapy

Oral Surgery

Pediatric Dentistry (with a focus on treament under sedation)

Endodontics

TECHNOLOGY SERVICES

Cone Beam Computed Tomography (CBCT)

Intraoral Cameras

Panoramic x-rays

Intraoral digital scans

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YOUR FIRST VISIT

At DOC+ we understand that visiting the dentist for the first time can be a daunting experience. That's why at our practice, we strive to create a warm and welcoming environment for our patients.

During your first visit, you'll have the opportunity to meet our friendly staff and get to know our practice. We'll take the time to get to know you, your dental history, and your oral health goals.

We believe in educating our patients about their oral health and the best practices for maintaining it. During your first visit, we'll provide you with personalized recommendations and answer any questions you may have about your dental health.

At our practice, we're dedicated to providing exceptional care and building long-lasting relationships with our patients. We look forward to welcoming you to our practice and helping you achieve optimal oral health for a lifetime.

What to expect on your first visit with DOC+

On your first visit to DOC + Specialized & Focused Dental Centre, you can expect a comprehensive evaluation of your oral health. Our experienced Specialists and hygienists will ask about your medical and dental history and assess for bone loss, loose teeth, bite alignment, oral cancer screening and more.

We may use x-rays or other tests to get a more accurate understanding of your condition. Depending on your individual needs, we may make recommendations for treatment. 3

For the safety of our patients and staff, please arrive at DOC + with a referral slip from your dentist and a list of any medications you’re taking. You should also have insurancepaperworkifapplicable.

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Your appointment time is valuable to us - we strive to stay on schedule to minimize waiting at the time of your appointment, please arrive 10 minutes prior to your appointment. We look forward to meeting you soon!

Please Note: All patients under 18 must be accompanied by a parent or guardian at the consultation appointment.

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/ Begin your journey to a healthy, radiant smile with our exceptional care from day one.
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“ All people smile in the same language

PAYMENT

/ Convenient payment options for stress-free dental care.

At DOC+, we understand that paying for dental services can be a concern for some patients. That's why we strive to make the payment process as simple and transparent as possible.

We believe in providing quality dental care at a fair and reasonable cost, and we're committed to helping our patients understand their treatment costs upfront.

Our team is always happy to answer any questions you may have about the payment process, and we'll work with you to find a payment plan that suits your needs.

When you visit our practice, you can trust that we'll take care of your oral health needs and make the payment process as easy and stress-free as possible.

the time

We will help you understand your insurance. Your insurance policy is a private contract between you and your insurance company, we cannot be responsible if there is a change, decline or delay in your benefit, but we will do our utmost to help in sending a predetermination and helping you understand your benefits.

We understand that each individual has unique needs when it comes to dental treatment - our team at DOC + Dental Specialty Centre is here to help you find the most suitable options for your situation.

2 W Payment and Insurance Information at DOC + Specialized & Focused Dental Centre 1 15

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e accept all major credit cards,debit cards, cheques, bank transfers and cash as payment for services; full payment is required at
3 We will provide you with an estimate of charges prior to your appointment and are happy to answer any questions you may have about payment. of service.

OUR COMMITMENT TO REFERRING PARTNERS

/ How we support and collaborate with you

At DOC+, we value our relationships with our referring partners and understand that collaboration and communication are essential to providing the best possible care for our mutual patients. Our commitment to you, our referring partners,istoprovideexceptionalcareandsupport ineveryaspectofourcollaboration.

One of the ways we achieve this is by prioritizing clear and open communication. We believe that effective communication is the foundation of a successful partnership, and we strive to keep our referring partners informed at every step of the treatmentprocess.Fromtimelyupdatesonpatient progresstodetailedtreatmentplansandfollow-up care, we ensure that our referring partners have all the information they need to make informed decisionsabouttheirpatients'care.

We also understand the importance of managing expectations, and we work closely with our referringpartnerstoensurethattheyareawareof theanticipatedoutcomesofourtreatments.

We believe that the level of care we provide should extend beyond the treatment room. We understand that referring patients to another provider can be stressful for both the patient and the referring partner, and we are dedicated to making the referral process as smooth and seamless as possible. From scheduling appointments to coordinating follow-up care, we are here to support and collaborate with our referring partners every step of the way.

At DOC+, we value our relationships with our referring partners, and we are committed to providing exceptional care and support in every aspect of our collaboration. We believe that by working together, we can provide the best possible care for our mutual patients and achieve outstanding outcomes. We look forward to collaborating with you and supporting you in your efforts to provide exceptional dental care to your patients.

At DOC+, we understand that the referral process can be complex and time-consuming. That's why we strive to make the process as streamlined and efficient as possible, while still maintaining open communication and collaboration with our referring partners. We believe that by working together, we can provide the best possible care for our mutual patients and achieveoutstandingoutcomes.

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Our Referral Process

/ How the referral process works +

Contact

The referring partner fills out a Referral form to initiate the referral process. The form can then be sent by email or through our website.

Verification

The referring partner may need to provide additional information, such as the medical history, to verify proper scheduling and treatment at DOC+.

Communication

Throughout the referral process, DOC+ maintains open communication with the referring partner to ensure that they are aware of the patient's progress and any updates regarding their care.

Follow-Up Care

DOC+ provides comprehensive followup care to ensure that the patient is on track to achieving their treatment goals and that any issues or concerns are addressed in a timely manner.

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Patient Information

The referring partner provides information about the patient, including their name, contact information, and reason for referral.

Appointment Scheduling

Once verification is complete, DOC+ will contact the patient to schedule an appointment at a time that is convenient for them.

Treatment Plan

DOC+ conducts an examination, diagnoses, and creates a personalized treatment plan for each patient. The Treatment coordinator discusses the plan and costs with the patient. The referring dentist receives a report and updates on the treatment.

Feedback

DOC+ provides feedback to the referring partner on the patient's progress and treatment outcomes to ensure that the referring partner is kept informed and up-to-date.

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“Alone, we can do so little; together, we can do so much.
/ AUTHOR HELLEN KELLER

/ Continuing Education For Doctors EDUCATION & TRAINING

DOC+ is excited to announce our upcoming Study Club, which is designed to provide continuing education opportunities for our referring partners. The Study Club will offer valuable educational content and the opportunity to earn continuing education credits, all while networking with other dental professionals in our community.

We understand that attending in-person events may not always be feasible for our referring partners, which is why we will be offering both in-person and online options for our Study Club meetings. For those who prefer in-person events, we will provide food, drinks, and educational materials to enhance the learning experience.

The Study Club will cover a wide range of topics related to dentistry and patient care, including the latest techniques and technologies, best practices for patient communication, and strategies for optimizing treatment outcomes. We believe that continuing education is essential for dental professionals to stay up-to-date with the latest trends and advancements in the field, and we are committed to providing our referring partners with the tools and knowledge they need to provide exceptional care to their patients.

Our online Study Club meetings will be held via Zoom, allowing our referring partners to participate from anywhere in the world. This format offers a convenient and flexible option for busy dental professionals who may not be able to attend in-person events.

In addition to providing valuable educational content, the Study Club will also provide an opportunity for dental professionals to connect and network with each other. We believe that fostering relationships and collaboration among dental professionals in our community is an important aspect of advancing the field of dentistry and improving patient outcomes.

At DOC+, we are committed to providing our referring partners with exceptional care and support in every aspect of our collaboration. We believe that our Study Club is just one way that we can demonstrate our commitment to our referring partners and help them to achieve their professional goals. We look forward to welcoming our referring partners to our upcoming Study Club meetings and providing them with valuable educational opportunities and networking experiences.

If you're interested in staying up-to-date with the latest news and announcements from DOC+ regarding our Study Club, there's an easy way to do so. By joining our email list, you'll receive occasional updates about upcoming Study Club meetings, including information on the topics to be covered, the format of the meeting, and how to register.

To join our email list, simply send an email to marketing@doc-plus.ca expressing your interest in joining the Study Club list. Our team will add you to the list and ensure that you receive all of the latest information about upcoming Study Club meetings.

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ST.PAUL STREET, COLLINGWOOD ONTARIO

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OUR LOCATION

of Collingwood and the Georgian Bay Region

Exceptional

Collingwood and the surrounding Georgian Bay communities are growing rapidly, with increasing populations that require specialized care. Collingwood is home to many reputable dental clinics and practices that are staffed by experienced professionals who understand the importance of providing top-notch dental care. With the demand for convenient specialty dentistry on

the rise, DOC + Specialized & Focused Dental Centre saw an opportunity to provide essential services to this underserved area. By setting up our centre in Collingwood and catering to the needs of individuals in the Georgian Bay region, we strive to make quality dental careaccessible toall.

Our goal is to give easy access to a higherlevelofcarewhileproviding

support and convenience through personalized service and compassionate care.

Additionally, the area has an abundance of public parks and trails that provide a great setting for outdoor activities, which can help promote healthy teeth and gums.

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Discover the Charm of Collingwood, Ontario while Receiving Top-Notch Dental Care with DOC +
Experience
Dental Care in the Heart 20
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106 St. Paul Street, Collingwood, Ontario | L9Y 3P2

Email: info@doc-plus.ca

Call: (705) - 444 - 6558

Fax: (705) - 444 - 6329

Socials: @_docplus

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