Work Force Management magazine Issue 1 2014

Page 1

Issue 1 • 2014 • presented by Direct Marketing magazine PM 4 0 0 5 0 8 0 3

The people factor Employing psychology to re-humanize a workforce

❱ 10

+ Employee benefits - what finance needs to know

+ Recruitment and retention 101 + Overlooked solutions to top Gary Tannyan

issues: a VP of Operations contact center survival guide

Barry Pokroy, MA Clinical Psychology (South Africa) leads the Emotional Intelligence practice at Farber Financial Group.

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Work Force Management magazine Issue 1 2014 by Lloydmedia Inc - Issuu