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Payments Service Provider Directory Official Media Partner, 2019 The Payments Summit, Toronto
2019
payments Business magazine
Talk to Your Target Market. The readers of Payments Business are senior executives and primary influencers who manage, operate, execute, and fulfill all forms of payments and financial transactions across all platforms and channels. Our unique readers also make the major decisions in ecommerce, payments processing, card issuance and printing, statement creation, printing & mailing, order processing, transaction customer service and more.
Editorial contact
Brendan Read Editor 905-201-6600 x227
brendan@paymentsbusiness.ca
Audience Our readers include executives from national retail chains and independents, merchants, online sellers, banks, credit unions, third-party financial services, and major companies in entertainment, travel, restaurant services—every significant retail category. Our readers make company-wide decisions about activities crucial to the ongoing financial viability of Canadian companies and their daily cash flow.
Content Our writers include major Industry Experts who analyze and report on: • impact of new technologies • growth of mobile payments • emerging payment players • traditional payment architectures • POS trends and technology • evolution of loyalty cards • top consumer trends • characteristics of Canadian market • future of debit cards & programs • chip migration • ACH systems
Context We help the readers understand, evaluate and make better decisions about strategy, tactics and technology related to the payments process: • impact of chip-based cards, online processing, digital transactions • growth of mobile payment acceptance and usage • emerging payment players and their impact on traditional payment • architectures • EBPP (Electronic Bill Presentment & Payment) • implementation and application of loyalty cards • top consumer trends and unique characteristics of the Canadian market • future of debit cards and debit programs • risk management and security • customer ID and security systems • card formats and systems • and much more
Visit us at www.paymentsbusiness.ca | tel: 905-201-6600
www.paymentsbusiness.ca 2019 PAYMENTS BUSINESS SPEAKER / VENDOR GUIDE The Summit. May 14-16, 2019. Beanfield Centre, Toronto. SPEAKER HIGHLIGHTS Page 5
2019 Summit Agenda & Session Guide Complete session descriptions, speaker details, locations and times. Plan your day. Make sure you see the talks you need to see.
Page 11
Payments Provider Directory Detail descriptions and contact details for selected sessions which will be presented by vendor specialists. These individuals represent many of the top service and technology providers. Each listing includes the firm’s speaker contact details, session description, time and room location. Plan your personal agenda. Pg
Speaker Company
11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32
OTT Pay nanopay Pungle innopay Paysafe Buckzy Payments SecureKey Technologies TransferWise PayTM Labs EnStream ZED Network Inc ACI Universal Payments Expertus Technologies Arrive FOOi Inc Payment Source FIS Trace Financial PaymentEvolution PayPal Canada Flinks CGI Canada
Produced by Payments Business Magazine, Official Media Partner, The Summit.
payments Business magazine
Editorial contact Payments Business (PB) magazine is a bimonthly B2B publication that reaches more than 13,000 readers across Canada. As the nation’s leading magazine for merchants, financial executives and payments industry decision makers, PB delivers news, insights, features, commentary, developments, trends and technology updates. These help our readers make better and more informed decisions about their transactions, cards, billing presentment and payment strategies and tactics. PB provides essential reading for everyone in, and related to the Canadian Payments Industry- merchants, retailers, credit unions, financial institutions, direct sellers, retailers, and more.
Brendan Read Editor 905-201-6600 x227
brendan@paymentsbusiness.ca
CONTACT US TODAY TO FIND OUT HOW TO LEVERAGE OUR EXCLUSIVE NATIONAL READERSHIP 3Print Editions 3Website News 3Special Supplements 3Directories 3Digital Editions 3Conference Editions 3eNewsletters 3Customized Events
2019 Editorial Schedule Month
Editorial Close
Key theme
Spotlight
Market Report
Technology focus
January-February
January 24
Industry disruptors
SMBs
Restaurants & foodservice
ATMs & ABMs
March-April
March 1
Mobile payments
POS
Online retail
Points & rewards
May-June
May 1
International payments
Blockchain & cryptocurrencies
Travel & hospitality
Wire/EFT
July-August
July 5
Security, fraud & privacy
Cheques
Payments processing
Cards
September-October
August 30
Data analytics
FinTech
IoT & wearables
Customer service
November-December
November 1
2020 payments forecast
Loyalty
Events & entertainment
Cash handling
Visit us at www.paymentsbusiness.ca | tel: 905-201-6600
The Summit 2019 SESSIONS & AGENDA TUESDAY MAY 14, 2019 ------------------------------------------------------------------Breakout Sessions 8:30 am to 9:30 am Real-Time Payments and Real-Time Fraud: Lessons Learned from Around the Globe Bridget Hall, ACI Worldwide Breakout Room 201 (see page 20)
Democratizing Credit with AI Yves-Gabriel Lebouef, CEO Flinks and David Furlong Breakout Room 205
(see page 29) Open Banking Imagined Andrew McFarlane, Senior Manager, Financial Services, Accenture Breakout Room 206 CD Paving the Path to ISO 20022 Migration – HVPS James Southgate, Isabelle Bouille, Mike Hoganson Breakout Room 200 ------------------------------------------------------------------Keynote Sessions | Main Stage 10:00 am to 11:05 am Welcome Remarks: Gerry Gaetz, President & CEO, Payments Canada
Innovation in Retail Payments: What Can We Learn From Asia? William Lam, Chief Commercial Officer, OTT Pay Inc | Breakout Room 201 (see page 9)
Modernizing Government Payments: Bringing Digital Payments to Canada Robert Hyde, VP Payment Services, Payment Source | Breakout Room 204
(see page 24)
Canadian Payment Methods and Trends: 2018 Findings Victoria Galociova, Economist, Payments Canada and Neville Arjani, Director Research, Payments Canada | Breakout Room 200 ------------------------------------------------------------------Breakout Sessions 12:00 pm to 12:45 pm The Power of Artificial Intelligence in Your Mobile Phone Milos Dunjic, AVP Enterprise Payments Technology Innovation, TD Bank | Breakout Room 205 Payments Tokenisation: The Path Through the Minefield Mike Vaselenak, President, VCS Technologies | Breakout Room 206 AB Immediate Cross-Border Payments Alan Safahi, Founder & CEO, Zed Network Inc,, Abdul Naushad, CEO, Buckzy Payments Inc, Robyn King, Lead, Industry Relations, Payments Canada | Breakout Room 206 CD
An Interview with Victor G. Dodig, President & CEO, CIBC Keynote Session: Dr. Leila Fourie, CEO, Australian Payments Network -----------------------------------------------------------------Breakout Sessions 11:45 am to 12:15 pm
(see page 14)
(see page 19)
WEDNESDAY MAY 15, 2019
Breakout Sessions 1:00 pm to 2:00 pm
Breakout Sessions | 8:30 am to 9:30 am
ISO 20022 and the Real Time Payments Group | Speakers TBA Breakout Room 200 Payments Convergence: Myth or Reality? Elena Whisler, Head of Enterprise Global Product Management, FIS | Breakout Room 204
(see page 25) DLT Developments for Payments, Clearing and Settlement Kerry Denerstein, Regulatory Affairs Lead, CSL Bank International, Andrew McCormack, Scott Hendry, Senior Special Director, Bank of Canada | Breakout Room 205 ------------------------------------------------------------------Breakout Sessions 2:15 pm to 3:15 pm Consumer Protection in the Age of Faster Payments Anne Butler, Chief Legal Office and Head of Policy & Research, Payments Canada | Breakout Room 206 AB Prepaid: A Core Capability for Paytech Growth in Canada Jennifer Tramontana, President & Founder, The Fletcher Group LLC, Peter Read, Mike Tasevski | Breakout Room 204 Reinventing Payments: Perspectives from Global Banks on Modernization in Canada John Landry, Sean Goldrick, Jude Leclerc, Maureen Jarvis, Matthew Parker-Jones, Canadian Head of Treasury Services & Head of North American Payables/Receivables Transformation, J.P. Morgan | Breakout Room 206 AB ------------------------------------------------------------------Keynote Session | 4:05 pm to 4:20 pm Main Stage What Banking Can Learn From Top Innovators. Jim Marous, Financial Services Influencer & Futurist
The Future of Mobile Payments in Canada Wei Ke, Managing Partner, Simon-Kucher & Partners, Christie Christelis, President, Technology Strategies International Inc, Michele Poole, Head of Customer Experience, Buckzy Payments, Jordan Goddard, CTO, FOOi Inc | Breakout Room 305
(see page 23)
(see page 14)
Making Money From Moving Money Ainsley Ward, Strategic Payments Architect for Canada, CGI | Breakout Room 206 AB
(see page 30)
------------------------------------------------------------------Keynote Session | 10:05 am to 10:20 am | Main Stage Paul Parisi, President, PayPal Canada
(see page 28)
Keynote Session | 10:20 am to 10:35 am | Main Stage Digital Payments in Developing Economies, Chris Hamilton, CEO, BankServe Africa Keynote Session | 10:35 am to 10:50 am | Main Stage Karen Webster, CEO, PAYMNTS.COM | Main Stage
Breakout Sessions 11:45 am to 12:15 pm
Breakout Sessions 2:15 pm to 3:15 pm
Transportation in a Friction-Free, Plastic-Free World. Yona Shtern, CEO, Arrive | Breakout Room 201
Mastering Swift MT and ISO 20022 (XML or JSON) Coexistence Paul Ruskin,Director Business Development, Trace Financial | Breakout Room 200
(see page 22) Liquidity Management in a Multi-Bank and Multi-Currency World Lawrence Cooke, CEO & Founder, nanopay | Breakout Room 204
(see page 26)
The Gig Economy: Payments and The Changing Face of Employment in Canada Sam Vassa, CEO, PaymentEvolution, Edwin Frondozo, Host, The Business Leadership Podcast, Abdulah El Tarazi, VP Strategy, Expertus Technologies | Breakout Room 204
(see page 10)
-----------------------------------------------------------------(see page 27)
Breakout Sessions 12:00 pm to 12:45 pm Canada, Post-Payments Modernization: Why Consumers Will be the Real Winners Harinder Takhar, CEO, PayTM Labs | Breakout Room 206 AB
(see page 19)
Fighting Global Poverty with Data Steve Hollingsworth, President, Grameen Foundation | Breakout Room 206 CD ------------------------------------------------------------------Breakout Sessions 1:00 pm to 2:00 pm Will Regulations Stifle the Next Big Breakthrough in Payment Technology Stephen Brent Sargeant, AML Investigator, Bitfinex, Amber Scott, Faisal Khan, Consultant, Podcast Co-Host, Raza Siddiqui | Breakout Room 206 AB The Real Rush for Real-Time Payments in the Digital Economy Ulf Persson, SVP Global Business Development, SEEBURGER Inc, Dr. Bradley Pragnell, Consultant, Payments Canada | Breakout Room 201
(see page 21)
Fighting the Good Fight: How Merchants are Grappling with Cybersecurity and Fraud Larry Brennan, SVP of Merchant Data Security & Cybersecurity Director, Bank of America Merchant Services | Breakout Room 206 AB ------------------------------------------------------------------Keynote Session | 4:50 pm to 4:20 pm | Main Stage | Mark Blucher, CEO, Central 1 Keynote Session | 4:35 pm to 5:05 pm | Main Stage A View of Payments From Around the Globe Jason Oxman, CEO, Electronic Transactions Association -----------------------------------------------------------------THURSDAY, MAY 16, 2019 Breakout Sessions 8:30 am to 9:30 am Corporate Banking: Digital Strategies for the Next Generation Daniel Bendersky, Global Solutions Consultant for Transaction Banking, Payments & Financial Messaging, Finastra, Aaron Conlin, Lisa Lansdowne-Higgins | Breakout Room 204
Emerging Digital Identity and Authentication Services Robert Blumenthal, Kristen Palmer, Eva Wong | Breakout Room 206 AB ----------------------------------------------------------------Keynote Session | 10:05 am to 10:20 am | Main Stage
NOTES
Beyond the Transaction: How to Make Money in a World Where Payments are Free Alan McIntyre, Senior Managing Director, Global Banking, Accenture Keynote Session | 10:50 am to11:05 am | Main Stage Rod Garratt, Chain in Economics, University of California Santa Barbara ----------------------------------------------------------------Breakout Session | 12:30 pm to 1:30 pm | Breakout Room 206 AB The Intersection of Politics and Policy Deron Hicks, Jacqueline Shinfield, Daniel Kornitzer, EVP and Chief Business Development Officer, Paysafe, Scott Talbot, SVP, Government Affairs, Electronic Transactions Association
(see page 13)
The Summit. May 14-16, 2019. Toronto.
Beanfield Centre
2nd Floor Guide
OTT Pay and the OTT Group of Companies has multiple lines of business in the financial services industry. OTT Financial Canada Inc. is a member of IIROC and CIPF. OTT Capital Corp. is a registered Portfolio Manager, Investment Fund Manager, and Exempt Market Dealer with OSC and AMF. OTT Financial Inc. is registered as a MSB with FINTRAC and AMF. As the 1st Canadian official partner directly authorized by WeChat and Alipay, OTT PAY is a payment platform that serves Canadian merchants and Chinese consumers. OTT Group of Companies operates multiple lines of business in the Canadian financial services industry. OTT Financial Canada Inc. is an investment dealer registered with the securities regulators in Canada and a member of IIROC and CIPF. OTT Capital Corporation is an exempt market dealer as well as a portfolio manager and investment fund manager. OTT Financial Inc. is a FINTRAC-registered money services business also authorized by the AMF, which offers foreign exchange services. OTT Pay Inc. is a leading payment platform connecting Canadian merchants to Chinese consumers. Since 2006, OTT Group of Companies has been dedicated to delivering value for its clients. Powered by the application of internet technologies, OTT is building a platform to provide convenient, secure and professional financial services to connect markets in North America and China.
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Connecting Canadian merchants to the largest consumer market in the world
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A dedicated payment platform for Canadian merchants
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The 1st Canadian official partner directly authorized by WeChat and Alipay
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Tourism Toronto’s strategic partner
www.ottpay.com William Lam Chief Commercial Officer 1123 Leslie Street, Toronto, Ontario M3C 2K5 P: 416-499-2258 F: 416-391-2992 E: info@ott.ca Other offices: North York, Markham, Montreal, Vancouver, Hong Kong
Innovation in Retail Payments: What can we learn from Asia? TUE 11:45 – 12:15 Breakout Room 201 William Lam, Chief Commercial Officer, Ott Pay A lot of payment innovations took place in China, Singapore, Japan and Korea in the past 5 – 10 years. Adoption of mobile payment took off at an accelerated pace, especially in China. The WeChat and Alipay ecosystems are growing with more innovative payment technologies that Canadian banks and businesses should pay attention to. What is applicable to the Canadian payment landscape? What are fads vs. real payment innovation?
At nanopay, we are driven by a passion to transform the way the world moves money by creating a global payment network to transfer value as easily as sending a text. nanopay is a Fintech company based in Toronto that powers multi-currency payment solutions with instantaneous settlement. nanopay open APIs enable banks, payment service providers and businesses to securely store and transfer digital value between parties instantly and without intermediaries. The nanopay platform uses state-of-the-art cryptography and bankgrade HSM security and is designed for global regulatory compliance.
entities enabling real-time payments and visibility on cash positions across accounts and currencies. Instant payments and settlement reduce liquidity and settlement risks. nanoRail. Rewriting the evolution of currency. Cash is king—that’s why it’s so expensive. Cash has both physical and electronic security costs, making it unprofitable for banks to serve the unbanked population. Moreover, using today’s rails, merchants continue to pay high interchange fees and governments collect taxes long after transactions have occurred. nanoExchange. Rethinking cross-border payments. The cross-border process is broken. With the globalization of business, there is a need to easily transfer money across borders. Currently, cross-border payments require many correspondent banks—a process which offers limited visibility of timing and cost. Payments are expensive, slow, and often require manual intervention.
A Platform for Payment Innovation The nanopay platform is elegant in its simplicity. Centralization of authority with replication of data enables much faster and cheaper payments compared to distributed consensus systems, while state-of-the-art cryptography ensures the highest level of security. nanoConnect. Reinventing B2B Payments. Invoicing hasn’t changed much in the last hundred years. Companies prepare invoices while their customers mail cheques. Even if companies use invoicing software and accept credit cards, they have little visibility into the status of their payments. nanoLiquid. Reimagining Treasury Operations. It’s time to retire the spreadsheet. Multinational banks and corporations are finding it increasingly difficult to track their cash flow across entities, accounts, and currencies. Processes are time consuming and riddled with manual inputs. nanoLiquid creates digital cash accounts for each of your global
www.nanopay.net Laurence Cooke CEO & Founder nanopay 171 East Liberty Street, Suite 340 Toronto, ON, Canada, M6K 3P6 P: 416-900-1111 E: info@nanopay.net Liquidity management in a multi-bank and multi-currency world. Cash Management Efficiencies Financial Control. Wed 11:45 – 12:15 Breakout Room 204 Laurence Cooke, CEO & Founder, nanoPay Today even small businesses need to manage many currencies and send and receive payments globally. Do all small businesses need a treasury function?
Pungle is a payments-as-a-service cloud technology that enables businesses with real-time B2C and B2B transfers and disbursements. Our platform connects to multiple networks and services and allows for intelligent sequencing and routing to optimize payments. Pungle provides turnkey solutions that include APIs and white-label applications that support Enterprises and SMB’s. At Pungle, our goal is to create solutions that benefit business, with lower fees, realtime payment, and great experiences. Faster Payments with Pungle Pungle is focused on delivering payment solutions for business. We enable our clients with digital payment solutions that reduce cost, delivery time, administration, and customer friction involved with writing cheques. The Pungle payments-as-a-service platform delivers low cost, real-time, friction free business disbursements, peer-to-peer (P2P) transfers, and B2B supplier payments. Pungle offers a single interface for SMBs and enterprises to manage transfers, and a superior experience for customers with multiple choices to accept funds. Our clients include disruptors and innovators that have a progressive vision and grasp on the future of business payments, disbursements and money transfer services. More importantly we work with companies that understand the needs of their clients, vendors and employee satisfaction. Pungle Payments Platform The Pungle Payments platform is fast, secure, and reliable. Pungle provides turnkey solutions that include API’s and white-label applications that support businesses looking for speed and simplicity in payments. Our PCI-compliant platform delivers realtime transactions using new payment rails
and transfer services, supported by Visa and MasterCard. In addition, it connects to multiple networks and services and allows for intelligent sequencing and routing to optimize payments. Pungle is committed to creating value for clients through cost savings with streamlined operations and superior customer experience. Whether you want to pay your suppliers, and vendors or you want to send bulk payments to your customers and employees, the Pungle platform delivers. The Pungle team is complete with dedicated, like minded experts with a passion for excellence and experience in their respective domains.
www.pungle.ca Paul Birkness CEO and Co-Founder Pungle Inc 14 Duncan St, #300 Toronto, ON M5H 3G8 P: 855-561-4616 E: info@pungle.ca
OUR VISION ON TRANSACTIONS AND DIGITAL TRANSFORMATION Everything Transaction We help our customers by showing them how to navigate in this new world of digital transformation and move towards a data sharing economy. As new kinds of value beyond currency - such as personal data, (access) rights, obligations, attention and reputation - form the basis of new business models, we see that every interaction is becoming a transaction. As a result, the number of digital transactions will increase exponentially. Trust We believe that trust is the #1 enabler of these new digital transactions, just like with payments and identity transactions. Innovative propositions will embed new forms of trust, in order to create new value for customers. The ‘lack of trust’ causes risks in the transactional environment. Organisations have difficulties with managing data and customers face more privacy concerns, because more data is widely spread over internet. We see an increasing number of security breaches and each breach has more impact on existing trust. Without the right ecosystem to collaborate, protect and share data, organisations are faced with increasing risks. We help organisations to realise their full potential in the new era where every interaction is a digital transaction and we help to orchestrate trust and mitigate unwanted risks. Collaboration Within these challenges, collaboration across industries and countries will be key. Together we need to build safe, uniform and customer centric ‘soft’ infrastructures and enable organisations to exploit the social and economic benefits of the data sharing economy. As is good practice with the ’old’ digital transactions, like payments, in order to combat fragmentation, achieve a certain scale and maturity and to create trust, we
need to work together to harmonise standards, rules and governance. This will result in new kinds of schemes (i.e. sets of agreements) for all sorts of functionality and data exchange, that help their participants and stakeholders to respond to the risks and opportunities of the exponential growth of the digital world. Data sharing Data is becoming the new oil. Companies use data to unlock new business models and reduce costs. This requires an open and collaborative exchange of data between an organisation, their partners, customers and competitors. In a world where everything is becoming a transaction, companies need to play a more active and inclusive role in their data sharing ecosystems in order to advance customer centricity. We serve our customers by helping them achieve the required level of openness whilst always ensuring that their own customers remain in control of their data. In data sharing, real business opportunities come from working together, even with competitors and previously unknown parties. As data becomes more valuable, trust is the central ingredient. www.innopay.com Douwe Lycklama Co-Founder Innopay Amsterdam WTC-F tower 3rd floor Strawinskylaan 381 1077 XX Amsterdam P: +31 20 6580651 E: info@innopay.com
Paysafe Group A market leader with over 20 years of experience in payments. Who we are As a market leader with over 20 years of experience, we take pride in our ability to combine scale with nimbleness. Reach with relevance. And to be able to offer an unrivalled portfolio of proprietary solutions that empower businesses and consumers to connect with each other using just one meeting point, Paysafe. From online to in-store payments; from merchant acquiring to payment gateways; from alternative payments to omni-channel and secure cross-border e-commerce; from white-label credit solutions to mobile order and delivery platforms, we offer businesses an unbeatable one-stop solution. What makes us different? In a nutshell, it is our ability to combine scale and global reach with flexibility and agility – and to leverage this for both businesses and consumers. This is the 'Paysafe difference' and it flows directly from the DNA of our culture: to put the customer first, to make a difference, to always find a way. That’s why although Paysafe is a business of substantial scale employing over 3,000 people in more than 12 global locations, an annualized transactional volume of over $80bn US in 2017 – you will find entrepreneurialism, relentless customer focus and agility at every level of the company. This unique combination of scale, agility and customer centricity attracts the best talent in the industry because it allows them to flourish in what is a unique, secure environment - one that empowers the individual and enables their contribution to play out on a global stage. This “Experimentation at scale” enables us to leap frog the competition by revolutionising technology, championing industry issues such as data privacy and
grasping the changing nature of a new generation of consumers. Whilst we never underestimate the competition, our focus is always on the customer. About finding ways to add value beyond the core transactional capability, about providing a differentiated value proposition for each and every customer that goes beyond the standard offering. And with the world-class backing of our owners CVC and Blackstone, we have resources and reach that are unrivalled in the industry. www.paysafe.com Daniel Kornitzer EVP & Chief Business Development Officer Paysafe 3500 de Maisonneuve Blvd. West Suite 700 Montreal, Quebec H3Z 3C1 P: 514-380-2700, T: 866 826 8003 (sales inquiries only) E: info@paysafe.com The Intersection of Politics & Policy. Thursday 12:30 pm to 1:30 pm Room 206AB Daniel Kornitzer, EVP & Chief Business Development Officer, Paysafe, Scott Talbott, Deron Hicks, Jaqueline Shinfield The marketplace for payments in Canada is changing. New technology is driving innovation to both products and services to help Canadian consumers make purchases. Various Canadian policymakers are considering proposals to adjust the policy landscape to reflect these changes. This panel will explore how policymakers should consider new payments technologies.
Buckzy Payments is dedicated to building the worlds first open real-time ecosystem for enabling consumers and small businesses to send and receive money instantly, 24x7, 365 days. Life happens globally and in real-time. Historically, sending and receiving money around the world has been characterized with uncertainty in foreign exchange rates and high fees as well as latency. Buckzy has been able to fundamentally transform the global movement of money with its international real time payments ecosystem. This ecosystem is customer centric, enabling real time money movement between bank accounts, 24x7, 365 days a year with no transaction fees. Our superiority to competitors in the industry is due to our ability to provide users with real-time instant money transfers within 5 minutes, transparency on money movement end to end, a secure and optimal customer experience.
smart contracts and machine learning. www.buckzy.net Tracy Lagasse Head, Sales Buckzy Payments 141 Adelaide Street West | Suite 1202 Toronto, Ontario | M5H 3L5 +1 647 358 4352 info@buckzy.net The Gig Economy: Payments and the Changing Face of Employment In Canada Wednesday 2:15 pm to 3:15 pm Room 206CD Abdul Naushad, CEO, Buckzy Payments + Alan Safahi, Riven Zhang Despite the technology advancement and payment industry advancements, the crossborder payment segment remains pretty much the same when considering costs, latency, transparency and efficiency. This session demonstrates a working real-time payments solution addressing all the key challenges in the cross-border industry. ----------------------------------------------------------The Future of Mobile Payments in Canada Wednesday 8:30 am - 9:30 am Room 205 Christie Christelis, Head, Customer Experience, Buckzy Payments + Jordan Goddard, Wei Ke, Michele Poole
Our ecosystem is easily configurable and highly scalable enabling real-time international money movement capabilities between bank accounts and virtual wallets. We interconnect existing domestic real-time payment schemes to enable secure, realtime payments in a compliant, cost effective, customer centric manner. Designed for seamless integration into existing online banking systems and virtual wallets, our ecosystem is an open distributed platform built on micro services delivering highly secure and tokenized REST API’s, integrated with Hyperledger blockchain,
While more than six out of ten smart phone owners have made a mobile payment over the past six months, the vast majority of these have been remote payments (bill payments, or transfers, online payments, etc.). In-store mobile payments have struggled to gain traction. This presentation will provide insights into the opportunities and challenges facing mobile payments in Canada and compare it to other jurisdictions. It will also identify the key factors that having been holding mobile payments back.
Building Trusted Identity Networks SecureKey is a leading identity and authentication provider that simplifies consumer access to online services and applications. SecureKey’s next generation privacy-enhancing services enable consumers to conveniently and privately assert identity information using trusted providers, such as banks, telcos and governments, helping them connect to critical online services with a digital credential they already have and trust, while ensuring that information is only ever shared with explicit user consent. SecureKey is a champion of the ecosystem approach to identity, revolutionizing the way consumers and organizations approach identity and attribute sharing in the digital age.
benefit you and your organization.
We live in a digital world, but are being forced to use outdated and broken identity systems, with too many avenues that welcome the possibility of fraud. Utilizing cutting-edge technologies like blockchain, and through collaboration with innovators like IBM and leaders like Canada’s major banks, SecureKey allows consumers to use trusted credential providers, such as financial institutions, telecom network operators and governments, to securely and privately authenticate with, and assert their identities for accessing, the services of participating organizations.
Learn how identity solutions with SecureKey and IBM Blockchain can revolutionize key industries by reading the announcement and watching our videos.
Organizations such as the Digital ID Authentication Council of Canada, the Command Control and Interoperability Center for Advanced Data Analytics (CCICADA), and many of Canada’s leading financial institutions (BMO, CIBC, Desjardins, RBC, Scotiabank and TD) have been engaged as both investors and partners in the development of this digital identity ecosystem. This unique collaboration will ensure the effective delivery of the new innovation, and improved privacy, security and digital fraud protection for both consumers and service providers across Canada.
P: 416-477-5625 T: 855-796-3386
Get started with the SecureKey Resource Center now to view information and examples of how SecureKey solutions
SecureKey + IBM Blockchain SecureKey Technologies and IBM are working together to build the first ever digital identity network in Canada. The solution is built with IBM Blockchain on top of The Linux Foundation’s open source Hyperledger Fabric and enables a scalable group of individuals and institutions to quickly board the highly secured network with minimal operational effort. Our Mission To build highly scalable trusted identity networks that enable organizations to quickly and easily deliver high-value online secure services to millions of consumers.
www.securekey.com Greg Wolfond CEO SecureKey Technologies 4101 Yonge Street, Suite 501 Building 4, York Mills Centre Toronto, Ontario Canada M2P 1N6
Email: info@securekey.com
The TransferWise story We were founded in 2010 with the vision of making international money transfers cheap, fair, and simple. Like a lot of good stories, this one starts with two friends. They’re both from Estonia. Taavet was the first employee at Skype, so he got paid in euros. But he lived in London, and needed pounds to pay the bills. Kristo worked for Deloitte and lived in London. He got paid in pounds, but had a mortgage back in Estonia. He needed to pay that in euros. Every month they moved their money the old way – which wasted their time and money. So they invented a beautifully simple workaround that became a billion-dollar business. A smart new way to send money internationally. They found a better way. Each month, they looked up the actual exchange rate on Reuters. Taavet put his euros into Kristo’s Estonian bank account, and Kristo topped up Taavet’s UK bank account using his pounds. Both got the currency they needed almost instantly, and neither paid an extra cent on bad exchange rates or unreasonable charges. There was no waiting, no stress, and no extra costs. ‘There must be others just like us…’ they thought. The rest is TransferWise. Do you need to send money? Join TransferWise. The Borderless account is a new way for Canadian businesses and freelancers to manage their money internationally. It's the next step in the fintech company's plan to lead the new wave of financial services.
The Borderless account is like having a local bank account in any country, without ever having to set foot there. Businesses and freelancers can get local account details (i.e. a unique account and routing number) for the US, Europe, and the UK. They can also keep money in 27 different currencies, transferring between these currencies instantly. TransferWise rolled out a debit card in 2018, for businesses and consumers alike. The card provides them the same benefits when traveling, making payments to family and friends abroad, or purchasing international goods. In the six years since it launched, TransferWise has grown from a small startup serving two currencies, into a global platform serving more than a million customers across 750 currency routes. The company now has 700 employees across nine offices around the world, 100 of whom are based in North America. It reached profitability in the beginning of 2017, anticipating a $130 million revenue run rate. The company is using its resources to fuel its next stage of development: expanding beyond money transfer. www.transferwise.com Andrew Boyajian Head of Banking, North America TransferWise 19 W 24th St New York, NY 10010, USA P: 888-908-3833 E: info@transferwise.com
Proudly Canadian Paytm Canada is an internationally recognized payments and financial services company based in Toronto that launched in 2014 to bring better financial services to Canadians. We offer a mobile payment and commerce platform to consumers. In 2017, Paytm Canada launched a consumer-facing mobile application allowing consumers to pay their bills using multiple payment options with no fees, earn cash back rewards and make peer-to-peer payments, via their smartphone. As a registered Money Services Business (MSB) regulated by FINTRAC, Paytm offers the ability to pay for utility bills, city tax payments and their electricity bills from the choice of thousands of billers on the Paytm network.We have invested more than $50 million to grow our operations in Canada over the next decade.
Paytm Wallet is the digital payment instrument where you can transfer money from your bank account or credit card to use for transactions on the platform. You need to set up an account using your mobile phone number and email ID to setup a Paytm account and transfer cash to the wallet. You can add up to Rs. 10,000 in a month in the Wallet; if you want to increase the monthly limit, then you can get the KYC (Know Your Customer) processor done. With this, you can have up to Rs. 1 lakh in the Paytm Wallet at any point of time. Harinder Takhar CEO PAYTM LABS 1 Richmond Street West, Unit 200 Toronto, ON M5H 3W4 care@paytm.ca
Paytm is built on the power of community, and we are committed to creating a workplace that is able to best serve this community – for team members today, and in the future. That's why we're committed to creating a workplace where being yourself means having a voice, advancing your career, and making an impact. Getting there means hiring people who represent a variety of backgrounds, experiences, and viewpoints, and – most importantly – making sure we create an environment that allows all team members to reach their full potential. Among the transactions you can make on Paytm are recharges for mobile phones, metro cards, DTH cable, data cards, etc, as well as postpaid payments for mobile phones, landline/ broadband, electricity, water and gas bills, etc. You can also book tickets for buses, trains, flights, movies, hotel rooms, etc. and pay for Uber cab rides using the platform. Additionally, you can buy goods on the company’s e-commerce platform using the wallet, and even make offline payments at over 8 lakh merchants, and rising at a quick rate
Canada, Post Payments Modernization: Why consumers will be the real winners WED 12:00 – 12:45 Breakout Room 206 AB Harinder Takhar, CEO, PayTM Labs In a world where emails are free, why should payments cost anything? Once the payments modernization plan is fully executed and allows for increased access, expect new business models and strong competition to emerge. Consumers will be the real winners.
EnStream is dedicated to increasing online trust and convenience for consumers and businesses using real-life, verified identities and network information held by trusted mobile networks. EnStream is a joint venture of Canada’s leading mobile telecom companies – Bell Mobility, Rogers Communications and TELUS Communications, that provides identity verification and authentication services for 3rd party applications. Intended for banks, credit bureaus, insurance companies, government, utilities, and many others, these services can help provide timely and accurate verification of mobile subscriber identity and related account and service information, with end-user consent, as a means to enhance user convenience and reduce identity theft and fraud.
information as a seamless, “silent” second factor for authentication. We use real-time network-based information and secure header enrichment to verify mobile number, device, and account status, including any changes to device or SIM cards. Location Services EnStream provides real-time mobile device location that doesn’t require any preloaded device software. We use network-based cell-site triangulation that works with any mobile device on any supported network that can’t be spoofed Market Applications EnStream services are being used by a wide variety of public and private sector companies. These are just a few of the reallife applications in service today.
Platform & Services Secure, trusted identity services supported by Canada’s leading telecommunications companies – Bell, Rogers, TELUS, Fido, Koodo, Lucky and Virgin Mobile.
Instant Account Opening AML Compliance Contact Number Verification Fraud Detection Transportation & Logistics
EnStream has over 15 years’ experience enabling secure mobile payment and identity verification services. We are the only company with direct access to mobile telecom information in Canada covering over 90% of Canadians on all major mobile networks.
www.enstream.com
Identity Verification EnStream helps verify real-life identity information held by trusted mobile operators, including Name, address, date of birth, and contact number. Ideal as a secondary source of reliable information for account opening, AML compliance, and contact number verification. Services include detailed field by field match scores as well as enhanced analytics for Summary and Confidence scores based on account type and status. EnStream also provides push notifications to alert customers of account changes, including account suspension or termination, and mobile number change.
P: 416-365-9000 E: info@enstream.com
Device Authentication EnStream services help reduce account takeover and fraud risks using mobile device
Almis Ledas President & Chief Operations Officer EnStream 55 University Avenue Toronto, ON M5J 2H7
Emerging Digital Identity & Authentication Services Thu 8:30 am – 9:30 am Breakout Room 206 AB Robert Blumenthal, Chief Identity Officer, EnStream, Kristen Palmer, Eva Wong. This panel is blazing the path forward, demonstrating leadership and ingenuity through new approaches and themes in service delivery for online and mobile channels Robert will lead the discussion to review emerging digital identity and authentication services, that thwart identity theft and allow Canadians to transact with trust. The audience will learn through real-market commercial examples, how EnStream is working together with Canadian Financial Institutions and lenders, to help bring exciting next-generation solutions to market.
Connect with Money Transfer Operators Worldwide. ZED Network is a compliance-friendly solution enabling MTOs to leverage a leading blockchain technology to rapidly scale their business. We provide state of the art Web/ Mobile Apps, a robust back office admin and built-in compliance tools for a comprehensive “remittance in a box” solution.
Corporate Payments Most corporate payments today are still paper-based. 83.5% of payments (by volume) are still made by check and 50%60% of businesses receive and pay by checks according to Federal Reserve and The Clearing House Payment Company.
The ZED Advantage. We’ve created ZED to give you the tools to take your business to the next level.
SEND. Sender initiates the transaction in person or at Sender MTO’s App and pays for the transfer the same way they always do. EXCHANGE. Sender MTO buys ZED Tokens with fiat currency (CAD/USD/GBP, etc.) within their ZED Wallet and sends them to Receiver MTO through the Stellar Network. RECEIVE. Receiver MTO collects ZED Tokens in 3 to 5 seconds and converts them to local fiat currency in ZED Wallet before paying the beneficiary Receiver.
LOW COST ZED Network transactions are deliberately low cost, saving clients up to 75% in fees! GLOBAL ZED Network connects Money Transfer Operators to partners around the world, providing instant global reach.
How It Works. Simplified process. Shockingly cheap. Amazingly fast.
www.zed.network INSTANTANEOUS It only takes 3 to 5 seconds to settle transactions between MTO partners worldwide. SECURE Every data transfer that occurs with each payment are secure, eliminating traditional reconciliation headaches.
Alan Safahi Founder & CEO Zed Network Inc 112 Elizabeth Street, #5-321 Toronto, ON M5G 1P5 P: 1-833-ZED-TOKEN E: info@zed.network
TRANSPARENT All activities are saved on a verifiable and immutable public distributed ledger.
Immediate Cross-Border Payments
COMPLETE SOLUTION All-in-one digital solution for MTOs including web and mobile apps, a robust back office and comprehensive built-in KYC/AML reporting.
Breakout Room 206 CD
P2P Remittance Facilitating cross-border settlements and remittances is a great use for blockchainbased technologies such as ZED Network.
Tue 12:00 pm – 12:45 pm
Alan Safahi, Founder & CEO, Zed Network, Abdul Naushad, Robyn King. Despite the technology advancement and payment industry advancements, the cross-border payment segment remains pretty much the same when considering costs, latency, transparency and efficiency. This is most apparent in countries with an underdeveloped financial infrastructure. As the world gets more and more connected, the need for simpler, faster and more cost-efficient money transfer continues to grow. This session demonstrates a working real-time payments solution addressing all the key challenges in the cross-border industry.
We Make Possibilities Happen ACI’s payments-grade Universal Payments (UP) portfolio of solutions enables banks, intermediaries, merchants and corporates to leverage the opportunities in today’s realtime, any-to-any ecosystem. UP gives you the power to innovate and thrive amid today’s unprecedented digital disruption. UP solutions combine payment capabilities in new and different ways while delivering the performance, security and scalability needed to succeed today – and tomorrow. With UP, your payment possibilities are unlimited. ACI BY THE NUMBERS ACI powers electronic payments for more than 5,100 organizations around the world. More than 1,000 of the largest financial institutions and intermediaries, as well as thousands of leading merchants globally rely on ACI. We have more than 40 years of payments expertise and customers in 80+ countries including: 18 of the top 20 banks worldwide; 300+ leading retailers globally; 3,600+ organizations utilizing our electronic bill payment solutions; 1,500+ banks, financial intermediaries and merchants preventing fraud with our solutions. SOLUTIONS Our broad and integrated suite of electronic payment software solutions enables payment processing for: $14+ trillion in payments and securities transactions each day; 150+ billion consumer transactions each year; $129 billion in dollar volume for UP Bill Payment™ RETAIL PAYMENTS – A comprehensive consumer payment solutions ranging from core payment engines to back-office support that enable banks and financial intermediaries. REAL-TIME PAYMENTS – Supports lowand high-value, real-time payment processing for banks and financial intermediaries globally, ensuring multi-bank, multi-currency and 24x7 payment processing capabilities. MERCHANT PAYMENTS – A vendoragnostic, flexible and secure omni-channel payments environment through an
integration of Postilion, ACI ReD Shield and ACI PAY.ON Payments Gateway. BILL PAYMENT – Enables corporate customers to electronically present bills and collect payments from consumers through a single, integrated platform that powers the entire bill payments operation. PAYMENTS INTELLIGENCE – Deliver robust fraud prevention and detection capabilities to bank, financial intermediary, merchant, and corporate customers. DIGITAL CHANNELS – offers banks advanced cash management capabilities in a multi-tenant, cloud-based platform. www.aciworldwide.com Bridget Hall Principal Product Mgr, Real-Time Payments ACI Worldwide 200 Wellington Street West, Suite 700 Toronto, ON M5V 3C7 P: 416-813-3000 Real-Time Payments & Real-Time Fraud: Lessons Learned From Around the Globe Tue 8:30 am – 9:30 am Breakout Room 201 Bridget Hall, Principal Product Manager, Real-Time Payments, ACI Worldwide Real-time payments is now a reality with more than 30 schemes live around the world. However, not every scheme has been successful. A mixed response to real-time payments has led to countless opportunities for customers and businesses in some countries, whereas in other countries, consumers have not fully embraced realtime payments. In addition, as the need for cleared payments in real-time increases, so do the opportunities for fraud to occur. As real-time approaches Canada, ensuring the success of the country’s new real-time rails is essential to ensure such opportunities aren’t passed by. This session will explore the reasons behind the mixed responses to real-time payments around the world as well as potential products and revenue opportunities. In addition, it will cover key environmental changes that banks need to make to ensure they are successful, such as speed of processing, strong resilience, and required backoffice functions including exceptions handling and fraud protection.
Expertus, a Montreal-based Fintech founded in 2001, is a leader in payments and cash management solutions. Pioneer in Cloud solutions in the banking industry, Expertus provides services to corporates, financial institutions, fund managers and market infrastructures.
Our cloud-based Payment Hub is a platform that reduces operational complexity of multicurrency, multi-product and multi-country transactions by centralizing logic and providing rules driven processing, increasing straight-through processing rates for all payment instruments and reducing costs.
Our innovative products enable customers to accelerate their digital transformation while complying with the continuously increasing regulation. Expertus favours implementation through partnership to enhance cooperation and preserve flexibility against changes.
CASE MANAGEMENT Easy and fast investigation at hand. Expertus Exception & Investigation solution provides Financial Institutions with the ability to manage and close any inquiries related to payment processing. It improves customer services efficiency for a better customer experience with faster resolution, optimized and automated workflows and tracking;
Our main functionalities include real-time cross-border payment processing and account centralisation through our multibank portal. Expertus distinctiveness comes from the unique combination of its business model, its expertise in the payment industry and a rich and innovative product portfolio. More than 1000 entities and 50 financial institutions worldwide process an average of 25 billions of dollars daily through our infrastructures. Expertus, it’s also 60 dedicated talents, based in Montreal with 50% of revenue originated outside of Quebec province. FOR CORPORATIONS Designed by Treasurers, for Treasurers Our cloud-based Payment Factory uses advanced technology to increase cash flow visibility and lower operating costs. It is a multi-bank global treasury system that facilitate domestic and cross border payments, cash pooling, forecasting, liquidity management, Payment on behalf of (POBO) and SWIFT connectivity. It enables Central Treasury to keep idle cash to a minimum by consolidating organizational funding and FX positions with real-time capabilities. FOR BANKS Instant experience has become the norm
SWIFT CONNECTIVITY Expertus Service Bureau relieves organizations from the complexity of financial message technology and infrastructure. We provide a secure, reliable and cost-effective connection and a robust messaging interface supported by dedicated certified experts. www.expertus.ca Abdulah El Tarazi VP, Strategy Expertus Technologies 2055 Peel, Suite 260 Montreal, QC H3A 1V4 P: 514-842-7508 E: sales@expertus.ca The Gig Economy: Payments and the Changing Face of Employment in Canada WED 14:15 – 15:15 Breakout Room 204 Abdulah El Tarazi, VP, Strategy, Expertus. The nature of work and employment is fundamentally changing. With the rise of ondemand workers, flexible schedules and short-term gigs, participants in the payments network are demanding their funds more quickly. Learn how several industries are facing this challenge and see which ones won’t survive.
Arrive (formerly ParkWhiz Inc.)is the leading provider of solutions for the last mile of connected mobility. Arrive’s fully integrated platform helps companies and brands easily offer parking and other mobility-related services to drivers, fleets and connected vehicles. Using app, voice and in-dash technology, Arrive's branded and whitelabeled solutions can surface convenient parking options and additional services to drivers at various touchpoints. Arrive powers hundreds of partner-branded experiences in addition to the highly-rated ParkWhiz and BestParking mobile apps, which have millions of active users across North America. Arrive powers the last-mile of connected and autonomous mobility. The company delivers scalable, friction-free parking experiences through apps, voice and in-dash. Its fully integrated platform makes it easy for companies and brands to offer parking as a solution for drivers, fleets and connected vehicles. Available across the U.S. and Canada, Arrive has developed innovative parking solutions for hundreds of distribution partners, including Amazon, Ford, Hyundai, XEVO, TomTom, Ticketmaster/Live Nation, Groupon, Madison Square Garden and many others. More than 40 million customers in 230 cities across the U.S. and Canada have access to the largest transactional parking network in North America through Arrive-powered parking reservations and drive-up, frictionfree parking. Arrive provides transactional parking services for hundreds of partners within their own apps, websites and emails. Arrive’s partnerships include professional sports teams and venues, events, travel providers, airlines, hotels, automotive OEMs, and navigation systems. “The Arrive brand represents the culmination of our evolution as a company into an enterprise business that powers the full range of mobility services in collaboration with and on behalf of our partners,” said Shtern.
In April 2018, the company acquired Tel Aviv-based Codi Park and launched the Arrive Network, its powerful friction-free parking solution. Any driver using an Arrivepowered app or registered vehicle can experience seamless payments and frictionless entry and exit at participating lots and garages. The company recently completed its latest financing, raising $25 million in new equity funding from investors such as NewSpring Capital, Alate and Amazon’s Alexa Fund. www.arrive.com Yona Shtern CEO Arrive 208 South Jefferson Street, Suite 403 Chicago, IL 60661 P: 888-472-7594 E: yshtern@arrive.com
Transportation in a friction-free, plasticfree world WED 11:45 – 12:15 Breakout Room 201 Yona Shtern, CEO, Arrive. We are in the midst of a transportation revolution. Billions of dollars are being poured into connected cars, autonomous vehicles and smart cities. With the rapid investment, experts predict more and more connected cars on the road in the coming years, more ride-sharing and fractional ownership and autonomous vehicles on the road in the next decade. As a result, companies need to plan for this change and recognize that the source and flow of payments is being disrupted, as well. We’re moving toward a friction-free, plastic-free future. Card not present is taking on a whole new meaning. In this session, we’ll examine the current landscape, consumer trends and examine what companies need to do to innovate for the future.
FOOi Inc is a Canadian financial technology company based in Toronto, Ontario. FOOi is a mobile application that facilitates peer-topeer and peer-to-business financial transactions. Whether you want to pay your babysitter, tip your caddy, split a bill with friends, donate to your favourite charity, or anything in between, FOOi is there to be your personal digital wallet. FOOi offers all its users the ability to be completely anonymous for their safety and security. FOOi was built to facilitate all digital payments, and at the outset is focusing its efforts on hospitals, charities and gratuitous payments such as tips. Is FOOi Safe To Use? FOOi prides itself on maintaining a top-level security platform with a strong focus on security. FOOi couples automated and human review for each transaction to monitor for fraud. FOOi also has a contact line to talk with a real person for any of your questions or concerns. What does FOOi do to protect users? FOOi utilizes the latest security and encryption technologies to ensure you, and your data, are safe. Additionally, FOOi participates in many assessments and analysis from third parties to ensure maximum security. What can I do to increase my security? FOOi recommends that you follow these steps to protect your account: Maintaining a unique passcode and use available biometrics like your fingerprint or face ID to unlock your devices. Ensure you are the only person with access to said device. Never share your passwords. Never download unfamiliar, or untrusted software. FOOi is a Registered Money Service Business (MSB) in Canada and abides by all rules and regulations to ensure safe and legal use of the money service platform, in accordance with FINTRAC
PCI DSS stands for Payment Card Industry Data Security Standards. FOOi is PCI DSS compliant which means that FOOi is able to interact safely with credit card data. What does this mean for you? This means that FOOi has the same security levels other merchant gateways like VISA and Mastercard, ensuring the safety of your personal and credit card data. What is a PIA and TRA? FOOi has completed both a PIA and a TRA, to ensure the safety and security of all users. A PIA is a Privacy Impact Assessment, which assesses the security of user’s privacy on the platform. A TRA is a threat risk analysis that shows any potential threats to user security in the system. How does FOOi prevent fraud? FOOi utilizes many fraud tools, commonly seen in banks, including two factor authentication, 3D secure, AVS Security, and many others. This makes FOOi incredibly effective at preventing fraud. www.fooi.ca Jordan Goddard Chief Technology Officer FOOi Inc E: info@fooi.ca The Future of Mobile Payments in Canada WED 8:30 am – 9:30 am Breakout Room 205 Jordan Goddard, CTO, FOOi, Wei Ke, Christie Christelis, Michele Poole While more than six out of ten smart phone owners have made a mobile payment over the past six months, the vast majority of these have been remote payments (bill payments, or transfers, online payments, etc.). In-store mobile payments have struggled to gain traction. This presentation will provide insights into the opportunities and challenges facing mobile payments in Canada and compare it to other jurisdictions. It will also identify the key factors that having been holding mobile payments back.
Payment Source offers white label and customized payment solutions to enterprises, digital businesses, and government organizations.
whatever way suits them. We can help you reach both geographically remote customers and those unwilling or unable to expose their financial information online.
With an unmatched retail distribution network across Canada, Payment Source also offers an ‘in-person’ alternative payment program for organizations of all sizes.
Payment Source has the largest retail distribution network in Canada, with over 15,000 locations coast to coast.
Proud to be 100% Canadian, Payment Source was established in 2014 by founders George DeMarchi and Trevor Cook and has quickly become the preferred partner to bring innovative payment solutions to the Canadian market. With over 15,000 retail locations across the country, Payment Source offers their partners reach into even the most hard to reach communities. Recent launches have included in-person and online tax payments, enabling cash payments for online, purchases and cash/debit loading of digital wallets. Payment Source works with the largest and most innovative companies in the industry including: Amazon, PayPal, Paytm, Canada Revenue Agency, Canada Post, Mastercard, VISA, and paysafecard to bring the best possible product mix to retail environments.
Almost 90% of the Canadian population is within 5 km of a Payment Source retailer, and in urban areas, there’s a convenient location in virtually every neighbourhood. Our retailers are equipped with Internet connected solutions that enable on-demand PIN distribution (printed on thermal receipts) or real time recharge (RTR) for your subscribers. www.paymentssource.ca Robert Hyde VP, Payment Services Payment Source 365 Evans Ave, #301 Toronto, ON M8A 1K2 P: 844-241-2991 E: info@paymentssource.ca Modernizing government payments: Bringing digital payments to Canada TUE 11:45 am – 12:15 am
Payment Source has the solutions to help grow your business. Our network Payment Source works with the largest companies in the industry to bring the best possible product mix to retail environments. Solutions For: Government Organizations Telecom Industries Digital Wallet Providers Online Payment Vouchers Card Program Managers eCommerce Retailers We’ve built alternative payment solutions that enable Canadians to transact in
Breakout Room 204 Robert Hyde, VP Payment Services, Payment Source Governments have traditionally been laggards when it comes to bringing new and innovative form of payments to their constituents. Barriers to modernized payments include cost, the need for richer remittance data and disparate departmental accounting systems. This session will discuss recent successful payment disruption & implementation case studies that overcame these barriers including: the Canada Revenue Agency and the City of Ottawa. Topics discussed will include: ISO2022, public/private partnerships, the impact of faster payments for both constituents and government coffers, and better use of government resources.
FIS™ is the world's largest global provider dedicated to financial technology solutions. FIS empowers the financial world with software, services, consulting and outsourcing solutions focused on retail and institutional banking, payments, asset and wealth management, risk and compliance, trade enablement, transaction processing and record-keeping. FIS' more than 52,000 worldwide employees are passionate about moving our clients' business forward.
merchant services suite that helps retailers acquire, engage and protect customers as they conduct anywhere, anytime commerce. In the Payments sector, FIS provides a wide range of services which include: Analytics, Authentication & Security, Back Office Solutions, Commercial Payments, Digital Payments, Issuer Solutions, Loyalty & Rewards, Merchant Solutions. www.fisglobal.com
Headquartered in Jacksonville, Fla., FIS serves more than 20,000 clients in over 130 countries, and our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor's 500® Index. We never lose sight that FIS succeeds only when our clients succeed. This drives our commitment to thought leadership, operational excellence and innovation that champions our clients' business and keeps them competitive in today's dynamic and challenging industry environment. We help our clients transform disruption into opportunity, giving them the tools needed to thrive not just today, but in tomorrow's financial world. A combination of organic and external growth has positioned FIS among the world's leading technology providers for the financial services industry. Through the visionary leadership of its management and its philosophy of championing its clients' success each and every day, FIS remains on a short list of providers capable of offering end-to-end solutions to financial institutions and retailers across the world. Add Value, Lower Merchant Solution Costs Retailers are facing the need for new solutions that address emerging channels, new consumer demands, and a constant barrage of data. And on top of that, a complex regulatory environment can make it difficult for banks to keep up. FIS provides a
Elena Whisler Head, Enterprise Global Product Managment FIS 601 Riverside Ave Jacksonville, FL 32204-2901 P: 904-438-6365 F: 904-357-1105 E: info@fisglobal.com Payments Convergence: Myth or Reality? TUE 13:00 pm – 14:00 pm Breakout Room 204 Elena Whisler, Head of Enterprise Global Product Management, FIS Historically payments have developed in silos with different standards, infrastructure, geographical boundaries, use cases and end-users. Roles were clearly defined and access was tightly controlled. The move to open and instant payment rails is an opportunity to review the blueprint for payments. Driven by digital interactions in both payments innovation and the wider environment, customer and merchant expectations are growing towards an instant, integrated, multi-channel, yet personalized payments experience. Some payments may be initiated across one channel and completed via another. Others deeply embedded into the transaction context with the inter-bank rails almost invisible. The money movement itself is increasingly a commodity and payment providers are looking for new ways to drive value, increasing customer loyalty and engagement. This session will focus on examining the trends towards payments convergence, identify business models that are emerging, and discuss how to future proof payment infrastructures to embrace new opportunities.
Trace Financial Headquartered close to the City of London, Trace Financial Limited has been supplying software solutions to the financial industry in the UK, Europe and globally for over 30 years. We foster the development of strong, longterm relationships with our clients. These include major financial institutions, service providers and application vendors.
Eliminate coding Transformer eliminates the ‘spec handover’ from analyst to developer. In fact, there’s no coding stage at all. Instead, you quickly build up a clear and easily understood model of the required behaviour – and then create the deployables directly from it. This revolutionary approach dramatically speeds up the creation of even the most complex validation, enrichment, mapping and data transformations.
The company's strong reputation owes much to its highly qualified and experienced staff, whose average length of service with Trace Financial is over ten years. We are especially rich in business and technical expertise in SWIFT messaging and in the securities industry, including all aspects of Euroclear UK & Ireland's CREST service.
Going forward, the models created in Transformer are a crystal-clear and up-todate record of the deployables they embody. They are also far easier to maintain over time than traditional spreadsheet-based specs and opaque code.
Trace Financial is part of the Trace Group, a privately-owned group of software and services companies with a turnover of around £17m. Other members of the Group include Trace Solutions, Trace ISYS and the OpenTWINS product suite, and Trace Payroll Services
Paul Ruskin Director, Business Development Trace Financial 224-232 St John Street London, UK EC1V 4QR
You need Transformer Trace Financial’s Transformer is the faster way to build message validations, enrichments and transformations – no matter how complex. Transformer is used by major financial institutions, service providers and vendors to build durable solutions for ISO 15022 (SWIFT MT) and 20022 (MX), as well as FIX, FpML, and many other standards and formats. JSON and APIbased structures are fully supported. Transformer does not require any coding, and is deployable into any technical infrastructure. Trace Financial also supplies CRESTBridge, a reliable, well-proven integration solution for Euroclear UK & Ireland’s CREST, and CAMS, the leading corporate actions management system. Use Transformer’s comprehensive kit of ready-built components to model the mappings and validations you need. Test the model as you build it. Then create deployables directly, without coding. It’s that fast and easy.
www.tracefinancial.com
P: 44 20 7825 1000 F: 44 20 7825 1001
Mastering Swift MT and ISO 20022 (XML or JSON) Coexistence WED 14:15 pm – 15:15 pm Breakout Room 200 Paul Ruskin, Director, Business Development, Trace Financial This session will answer key questions on how your business can master coexistence between Swift MT and ISO 20022. We understand that every requirement is different and whether your 20022 solution requires XML or JSON the same challenges await and this talk takes you through these challenges and how to implement a solution that is future proof to sustain changes to any standard. payments include cost, the need for richer remittance data and disparate departmental accounting systems. This session will discuss recent successful payment disruption & implementation case studies that overcame these barriers including: the Canada Revenue Agency and the City of Ottawa. Topics discussed will include: ISO2022, public/private partnerships, the impact of faster payments for both constituents and government coffers, and better use of government resources.
We started with a simple vision - Shouldn't small businesses have democratic access to the best tools to run their business? Since then PaymentEvolution has championed for small business owners across Canada. As the first cloud payroll built for dynamic businesses like yours we have helped thousands of employers get robust, enterprise-class services to pay their staff. We built the first employee financial hub (PayChequer) that enabled staff to get their full pay history anywhere and on any device. We modernized how businesses paid their employees electronically. We have helped businesses retire the cheque and move to faster, more secure electronic payments for vendors and suppliers. Working with the insurance industry we helped usher in health and dental benefits for individual employees who never had access before. Our passion in helping small businesses drives this relentless pursuit of innovation. PaymentEvolution team members help businesses every day. We know that your business is mission-critical and deserves the best tools to grow. Our clients are some of the most vibrant organizations across the country and we are humbled by the love they show for our services. What We Do PaymentEvolution provides easy to use, secure online payroll, payments and benefit management services to small and midsized businesses across Canada. Accountants, CPA firms and financial institutions rely on us for payroll expertise and services for their clientele. We’re bringing innovation and simplicity back into the payroll market – from new ways to pay your employees to our open developer program. We’re making it easier for you to process your payroll and give your employees a great experience with their payslips. Our payroll services were designed to be highly flexible and configurable – adaptable to your business requirements. Your data
remains secure in our state-of-the-art hosting centers and our strict privacy policy keeps your information yours. Trusted by thousands of businesses, PaymentEvolution is Canada's largest and most loved cloud payroll and payments service. Accountants, bookkeepers and financial institutions in Canada rely on us for payroll expertise and payroll services for their clientele. We're bringing innovation and simplicity back into the Canadian payroll market — from new ways to pay your employees to our open developer program. We're making it easier for you to process your payroll and give your employees a great experience with their payslips. Business Payments Make business payments to any Canadian bank account. All banks and financial institutions are supported. No need to worry about cheques, or expensive wire transfers. You can pay any invoice directly and have funds sent to the recipient's bank account. Funds are sent from your account to theirs in just 4 business days. For less than the cost of a stamp. www.paymentevolution.com Sam Vassa CEO PaymentEvolution 2600 Skymark Ave, Bld 1 Unit 200, Mississauga, ON L4W 5B2 P: 647-776-7600 E: info@paymentevolution.com The Gig Economy: Payments and the Changing Face of Employment in Canada WED 14:15 pm – 15:15 pm Breakout Room 204 Sam Vassa CEO, PaymentEvolution, Edwin Frondozo, Abdulah El Tarazi The nature of work and employment is fundamentally changing. With the rise of ondemand workers, flexible schedules and short-term gigs, participants in the payments network are demanding their funds more quickly. Learn how several industries are facing this challenge and see which ones won’t survive.
Fueled by a fundamental belief that having access to financial services creates opportunity, PayPal is committed to democratizing financial services and empowering people and businesses to join and thrive in the global economy. Our open digital payments platform gives PayPal’s 267 million active account holders the confidence to connect and transact in new and powerful ways, whether they are online, on a mobile device, in an app, or in person. Through a combination of technological innovation and strategic partnerships, PayPal creates better ways to manage and move money, and offers choice and flexibility when sending payments, paying or getting paid. Available in more than 200 markets around the world, the PayPal platform, including Braintree, Venmo and Xoom, enables consumers and merchants to receive money in more than 100 currencies, withdraw funds in 56 currencies and hold balances in their PayPal accounts in 25 currencies.Get started with payments. With one simple PayPal business account, you can now accept all major forms of payment. Whether you’re online or on the road, PayPal makes it simple. Add PayPal to your checkout. When you add a PayPal button to your existing payment solution, you give your customers a faster, safer way to pay. In a few easy steps, they can speed through checkout using their PayPal account to pay with PayPal balance, bank account, credit card or Visa Debit card. PayPal Checkout is built for conversion. One powerful integration enables millions of shoppers to check out quickly, easily, and securely, across devices and around the world, without ever leaving your site. Fewer screens, fewer clicks, and better checkout conversion. When you integrate PayPal Checkout onto your site, your customers can check out in
just a few clicks from multiple places, helping boost your sales conversion and reduce cart abandonment. 1 Shoppers can start the checkout process earlier in the shopper journey, on the product detail page or shopping bag. 2 Shoppers review and confirm details in a secure pop-up window on your website And with One Touch, PayPal shoppers can complete their purchase even faster, without having to log in or fill out their billing information. 3 PayPal passes customer contact and shipping details to you so buyers can check out without needing to complete forms on your site. PayPal also offers solutions for credit card processing. Give us a call to find out about card processing. Payments Pro enables you to accept more payment types anywhere, however you do business. PayPal Checkout is the new name for PayPal Express Checkout and uses a different integration method that can intelligently present relevant payment types to your shoppers based on what we know about them. We can also update buttons, payment methods, and the checkout experience automatically, with no additional work on your end. www.paypal.com Paul Parisi President PayPal Canada 661 University Ave Toronto, ON M5G 1M1 P: 1-877-569-1116 E: info@paypal.com Keynote Address Wed 10:05 am – 10:20 am Main Stage Paul Parisi, President, PayPal Canada
About Flinks Flinks helps businesses provide better financial services to consumers through users' bank account connectivity, financial insights and credit risk intelligence. Who We Are Flinks is a data company that empowers businesses to provide better financial services to consumers. Trusted by hundreds of world-class companies, Flinks enables businesses to connect users' bank accounts, gain financial insights into their customers and provide better risk products. Your Financial Data Toolbox Provide better financial services to consumers through users' bank account connectivity, financial insights and credit risk intelligence. Instantly Validate Your User’s Identity with Digital KYC. Flinks allows you to simplify Fintrac compliance and streamline your customer onboarding experience by instantly validating your customer’s identity. No more drop-outs. Financial Data Aggregation Get a deeper understanding of your users’ financial profile to deliver better services and improve customer experience. Instant Digital KYC For higher conversion rates Account Verification For frictionless EFTs Income Verification For reduced fraud Transaction History For smarter lendingRetrieve Transaction History, make better loans decisions Get a comprehensive portrait of your user by pulling up to 12 months of transaction history from all of their financial accounts. Detect income, reduce fraudulent applications. Understand where your user's income is really coming from and gain
access to a breakdown of their income sources: salary, government, pension and more. Instantly authenticate bank accounts, simplify transfers. Flinks makes each EFT authentication frictionless, improving electronic funds transfers. Protect your business from failed deposits or withdrawals. The New Standard in Risk More than a static cash flow score. Flinks Score is an AI that transforms your client's real-life financial behavior into intelligible predictive features to better your credit offer. www.flinks.io Yves-Gabriel Leboeuf CEO Flinks 1001 Rue Lenoir Suite 114, Montreal, QC H4C 2Z6 P: 1-800-610-8104 E: info@flinks.io
Democratizing Credit with AI TUE 8:30 am – 9:30 am Breakout Room 205 Yves-Gabriel Leboeuf, CEO, Flinks, David Furlong Most people need loans to make life’s biggest purchases – house, education, car and so much more. But not everyone has equal access to lending. Discrimination based on race, ethnicity, sex and/or religion is a huge concern. On the other hand, AI can also be perceived as a threat within the lending market. Will it compromise security? Will it be ethical? Will it be just as biased as humans can be? This conference offers a 360-degree view of the potential and challenges of democratizing credit with AI.
CGI in Canada Canadian roots, global reach Founded in Canada in 1976, CGI has evolved into the country’s largest IT services provider. With more than 12,000 professionals across Canada, we work where our clients do business, providing local responsiveness and accountability that ensure the highest level of service and support. As the payments industry moves toward mass modernization, financial institutions must decide on the best route to extend product reach and keep pace with customer expectations. As no two organizations are the same, the route to unlocking payments business for any bank is unique. CGI All Payments is a modular, feature-rich platform that leverages a vast library of APIs and an optional SaaS deployment model to tailor the road to modernization to each organization’s specific needs. Find out how CGI All Payments can position your financial institution to enter new businesses, add/retain customers and sharpen your competitive edge. Eighteen million times a day, Canadians withdraw cash from banking machines and use cheques, debit cards and pre-authorized payments or make other payments that result in one financial institution owing money to another. Payments Canada clears and settles on average $173 billion every day and plays a vital role in Canada’s financial services industry. These transactions must be sent to the financial institution holding the account on which the funds are drawn. The Challenge Payments Canada must continue to provide secure, highly available and cost-effective exchange, clearing and settlement IT systems. Continual and rapid technology advancements, heightened member and stakeholder expectations and emerging payment schemes/services are primary change drivers requiring Payments Canada to invest in its critical IT infrastructure. In this dynamic environment, it is imperative that CPA’s IT
systems not only meet existing needs but also have the ability to appropriately respond to future developments. How CGI Helped CGI developed an IT infrastructure and network architecture to meet Payments Canada’s stringent availability requirements. CGI operates the mainframe systems and manages the network connections between all members (financial institutions). The Result Payments Canada is a leader in providing reliable, efficient and secure clearing and settlement of Canadian financial transactions www.cgi.com Ainsley Ward Strategic Payments Architect CGI Canada 250 Yonge Street, Suite 2000 Toronto, ON M5B 2L7 P: 416-363-7827 F: 416-363-9766 E: info@cgi.com Making Money From Moving Money Wed 8:30 am – 9:30 am Breakout Room 206 AB Ainsley Ward, Strategic Payments Architect for Canada, CGI In this moderated panel session, recognized payments experts will discuss new ways of looking at payments modernization. This session will give ideas to guide, plan and maximize your investment, while enabling rapid realization of new revenues throughout and beyond the lifespan of today’s change. In this session, you will hear: -How focus is shifting globally to the Payment Service User, typically the retail or commercial customer of a Financial Institution, and what Canada’s modernization journey needs to learn from this ; A discussion of the key actions required to prepare your infrastructure for the needs of tomorrow’s payment service users and to deliver services that allow you to compete in tomorrow’s payments market; -Global case study examples and user stories from the world of payments, and how these can be applied to Canada.
905-201-6600 x 223 800-668-1838 x 223 mark@paymentsbusiness.ca
Your direct route to the minds of Canada’s top marketers and financial executives. To advertise and for more information contact: Mark Henry Corporate Sales Manager Publisher, DM Magazine, Payments Business & Canadian Equipment Finance mark@paymentsbusiness.ca 905-201-6600 x 223 Brendan Read Editor DM Magazine, Payments Business & Canadian Equipment Finance brendan@paymentsbusiness.ca 905-201-6600 x 227 Steve Lloyd President steve@paymentsbusiness.ca 905-201-6600 x 225
302-137 Main Street North, Markham, ON L3P 1Y2 905-201-6600 / 1-800-668-1838
