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An Artificial World
As AI technology advances, so does its ability to assist journalists . . . . . . . p. 32
President Trump is known for diverting the news media’s attention away from more important political issues. How can the media regain control? . . . . p. 15
Recordly allows users to record, transcribe and highlight their interviews . . . . . . . . . . . . . . . . . . . . . . p. 8
Los Angeles Times staffers push to unionize the newsroom . . . . . . . . . . . p. 9
A COLLABORATIVE EFFORT
ASU Cronkite School’s News Co/ Lab partners with three McClatchy newsrooms . . . . . . . . . . . . . . . . . . . . . . . p. 12
In the Eye of the Storm What’s it like reporting from a city in crisis? Journalists share their firstperson accounts . . . . . . . . . . . . . . . . p. 38
Honoring the Best in Digital Media Congratulations to the 2017 EPPY Award winners . . . . . . . . . . . . . . . . p. 44
LEARN, PLAN, DO
Better News website showcases innovation at news organizations . . . . . . . p. 13
Cover illustration by Tony O. Champagne
DATA PAGE U.S. daily media consumption continues to grow, Americans’ favorite and least favorite ad types, female leadership in the newsroom, are newspapers changing hands more frequently . . . . . . . . . . p. 18
PRODUCTION Managing expenses in today’s competitive newspaper market . . . . . . . . . . p. 26
USA Today Network produces comprehensive report on US-Mexico border . . . . . . . . . . . . . . . . . . . . . . . . p. 14
New hires, promotions and relocations across the industry . . . . . . . . . . . . . p. 58
PHOTO OF THE MONTH
The power of good journalism can change culture . . . . . . . . . . . . . . . . . p. 66
Jerry Lara/San Antonio ExpressNews . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
Columns INDUSTRY INSIGHT
BUSINESS OF NEWS
News organizations need longer-term revenue metrics . . . . . . . . . . . . p. 20
Why partnering with tech companies could potentially hurt newspapers . . . . . . p. 22
A checklist to help journalists write the best social media headlines . . . . . . . . . . p. 24
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n October, executives from Facebook, Google and Twitter appeared before the U.S. Congress to face the music— they were there to talk about the roles they played in Russia’s meddling during the 2016 presidential election. According to the New York Times, Facebook had revealed that more than 126 million users were exposed to political ads bought by Russian agents during the election. Meanwhile, Reuters reported Google had discovered Russian operative had spent tens of thousands of dollars on ads on YouTube, Gmail and Google Search products, and BuzzFeed News announced Twitter had offered a Russian state-owned television network up to 15 percent of its total share of U.S. elections advertising. As a result, lawmakers introduced a new bill called the Honest Ads Act. “(The) measure, in short, would require tech giants for the first time to make copies of political ads—and information about the audience those ads targeted—available for public inspection,” according to Tony Romm of recode. In addition, “the new online ad disclosure rules would cover everything from promoted tweets and sponsored content to search and display advertising. And it includes ads on behalf of a candidate as well as those focused on legislative issues of national importance.” I welcome this new requirement. For too long, these tech companies have operated without a wrangler, and it’s about time they took responsibility for the misinformation being spread on their platforms. If the public expects newspapers to tell the truth, the same standard should be applied to tech companies. But is the bill too harsh? Not according to Renee Diresta and Tristan Harris, a social media disinformation researcher with Data for Democracy and a former Google design ethicist, who wrote in Politico Magazine, “We think technology platforms have a responsibility to shield their users from manipulation and propaganda. So far, they have done a terrible job doing that. Even worse, they have repeatedly covered up how 4 |
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much propaganda actually infiltrates their platforms.” They continued, “Design ethics entails understanding and taking responsibility for the actions that users take because of product design. Facebook, Twitter and YouTube are not neutral tools. Their products actively harvest human attention and sell it to advertisers, which is both immensely profitable and vulnerable to manipulation by actors like Russia.” It’s hard to imagine that you’re being manipulated when scrolling through cute baby pictures on Facebook or memes on Twitter, but next time, look closer and you’ll see ads and items on your news feed meant to sway you. Once upon a time, you usually relied on a “second opinion” with what you read in the paper or saw on television; lately, it seems like “I saw it on the internet” is sufficient enough for people to consider what they saw as facts. But everything on the internet should be taken with a grain of salt. Facebook may have pledged to work harder on implementing fact-checking tools on its site, but the Guardian recently reported that many fact-checkers who partnered with Facebook consider the effort a failure. “I don’t feel like it’s working at all. The fake information is still going viral and spreading rapidly,” a journalist who factchecks for Facebook told the Guardian. “It’s really difficult to hold (Facebook) accountable. They think of us as doing their work for them. They have a big problem, and they are leaning on other organizations to clean up after them.” Another journalist said, “The relationship they have with fact-checking organizations is way too little and way too late. They should really be handling this internally. They should be hiring armies of moderators and their own fact-checkers.” Essentially, we all need to be fact-checkers (Check out Tim Gallagher’s column this month, a cautionary tale for newspapers working with tech companies). Whether you work for a newspaper or a tech company, we are responsible for tearing down the lies and building a foundation on truth.—NY
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comments ))) newspaper being a premium product and charge more per copy and for subscriptions. I believe this to be true, but my main concern with readership shrinking after years of having a website and making cuts to print is, how do you build the audience back up with a “costs more” model? I agree some would pay a premium for a quality print newspaper, but I think social behavior has changed so greatly in the past few years that most people’s appetite for content gets filled by what’s offered for free online and in social media, even on a local level. D.G. SCHLOSS
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Print Demise Great Exaggerated
illustration by tony o. champagne
Digital Reach Offers Little to Local News Companies Here’s the con. Local news companies do not need to increase their digital reach. (“Digital Publishing: You Can’t Expect Every Reporter to Know Everything That’s Going on in Social Media,” October 2017) It gets them little-to-nothing. They offer websites/apps for those too addicted to put their phone down. And for those that still really care, there is the print edition which is head and shoulders above any digital service, on all fronts that actually matter. FYI, clicks and views are not important numbers because those can be faked or manipulated in many ways. You see it every day. Almost 20 years later and people still believe they need to increase their digital reach. Why are people refusing to learn and see the truth when it comes to the internet? TODD
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Eyeballs Still Count There’s remarkably little surprising about this except the local newspaper’s response. (“The Hunt for the Local Ad Dollar,” October 2017) Yes, search engines dominate local marketing. They have taken the place of the Yellow Pages, which long served as the preeminent local marketing vehicles, 6 |
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especially for services. What is different is that, while in previous generations, local newspapers emphasized their ability to reach out to potential customers, today’s journals seem to have abandoned serving the segment entirely except to sell their own we-based advertising vehicle. To score the local business owner, the newspaper needs to go beyond a “copy chasing” mentality of selling paper and ink to one of selling identity and purpose. Put simply, eyeballs still count, but only if they can count on you. PHILIP S. MOORE
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Will Newspapers Work with a ‘Cost More’ Model? Good article, something I’ve been thinking for some time now. (“Shoptalk: Future of Newspapers is Still in Print,” October 2017) I’m a small town newspaper owner, and digital is not our world to compete in—it’s controlled by Google, Facebook, etc. Stick with what you know, invest in making your primary product, a newspaper (the one that actually brings in real dollars) the best it can be, offering real in-depth news and features. This will be what sets you apart, and it will be more reader focused. The big hurdle is you would have to somewhat change your revenue model to the print
Not to mention how newspapers have totally ignored Trump voters, Wall Street Journal included. (“Shoptalk: Future of Newspapers is Still in Print,” October 2017) It’s my job to read newspapers, and I can’t gag it. However, just like rumors of demise concerning horse, buggy, railroads and trolleys were greatly exaggerated, same for print. LARRY
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Newspaper Trends Must Take Younger Readers into Account Good points about investment versus cutting expenses. (“Shoptalk: Future of Newspapers is Still in Print,” October 2017) The latter is a short-term fix with potentially catastrophic long-term consequences. On the other hand, the author ignores some basic demographic changes that have as much impact—or more—on newspapers than the internet. Millennials and younger folks simply will not read a printed newspaper, nor are they likely ever to do so. The successful newspaper model, even in small markets, must take that trend into account. MIKE
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the A section VOLUME 150
FOR THE MONTH OF DECEMBER 2017
> Look Ahead
All in One Recordly allows users to record, transcribe and highlight their interviews By Sean Stroh
} From left to right: The Recordly team is made up of Sintia Radu, Anna Maikova, Yaryna Serkez and John Gillis (Photo courtesy of Recordly).
midst all the changes occurring in journalism, one aspect of the reporting process has remained time consuming and expensive: transcription. After nearly two years of development, a group of current and former students at the University of Missouri have formally launched Recordly, a tool that aims to ease this long-standing problem so many journalists encounter. The app allows reporters to simultaneously record, transcribe and highlight important passages of their interviews at a minimal cost. Recordly’s transcription services cost $2 per hour of audio after a user’s first hour, which is free. “Recordly’s biggest strength is that it provides our users with tools for the whole interviewing process: from recording and annotating important parts within the app, to getting a fast transcription, and finally to sharing key quotes on social media or with colleagues to get the story out there,” said co-founder John Gillis. } Randy Picht, RJI The way in which Recordly works is executive director 8 |
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simple. The interviewer records the audio using an iPhone and is able to then make note of important quotes in real time on their connected Apple Watch device. The app sends a push notification to users once the transcript is complete. An informal survey conducted by the Recordly team last year found that reporters typically spend an average of six hours a week transcribing notes from audio recordings. Although the tool is currently available only on the iPhone and Apple Watch, Gillis said they plan on eventually expanding Recordly for Android devices and desktops through their web app. The team created some initial buzz around their app last year } Recordly streamlines the after being awarded the grand transcription process at a minimal prize at the ninth annual RJI cost. student competition. The yearly contest brings together students from journalism, computer science and other disciplines to develop new technology for the media. “Aside from the ease of use and the productivity aspects, I was always impressed in the ability of the founders to take some very complicated technology and put it to use in a very straightforward, focused manner,” said Randy Picht, RJI executive director. “It’s the definition of what a great tool for your digital toolbox should be.” The app relies on the power of IBM’s Watson AI platform to generate its transcripts. According to Picht, the use of artificial intelligence in journalism will become more commonplace in the near future. “Automation, machine learning and wearable technology are the next frontiers for the news industry and will help us do an even better job of keeping our audiences informed,” he said. “In many respects, Recordly is a trailblazer in that emerging space.” For more information, visit recordly.com. editorandpublisher.com
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the A section
anonymity. “The letter was more of a signal to management that this was serious and that it was gaining a lot of momentum. It was a really tangible opportunity for us to reach out Los Angeles Times staffers push to unionize the newsroom to Tronc and let them know we want to try to work more collaboratively on newsroom decisions.” The source added that a majority of the newsroom was in favor of the idea and estimated that a couple hundred people had signed union cards. The push to unionize began late last year after a couple employees reached out to the NewsGuild-CWA. According to the same staffer, management was aware an organizing effort had been taking place prior to the public announcement made in October. “A lot of departments had meetings where their managers told them that they had heard about a union effort and laid out all the downsides,” the source said. “It was pretty boilerplate, anti-union stuff.” In one of the flyers distributed by Times management, employees were urged not to be “misled by the guild’s promises.” “Making promises during a union organizing campaign is a very common tactic used by the NewsGuild to win your support,” the flyer said. “Remember, the Guild’s promises are just that— ournalists at the Los Angeles Times have announced plans to form ’campaign promises’—just like those you hear from a union and join more than 25,000 fellow media workers already politicians.” represented by the NewsGuild-Communications Workers of America. Hillary Manning, Times spokesperson, declined to The newsroom committee organizing the push for a union made their comment. efforts public in a one-page letter left on employees’ desks on the night of The organizing committee hasn’t decided upon a Oct. 3. voting date yet. The letter included a list of conditions the committee wanted to negotiate While the source emphasized that the commitincluding annual staff-wide pay raises, guaranteed minimum salaries, actee already has most of the newsroom behind them, crued vacation for all employees and equal pay for men and women as well they would like to garner even more support from as minorities. remaining holdouts. Major newspapers such as the New York Times, Washington Post, Wall “We are trying to get a much stronger majority,” Street Journal and Baltimore Sun (also owned by L.A. Times parent company the staffer said. “That way there is an overwhelmTronc) are currently represented by the union. ing mandate for Tronc to voluntarily recognize the “I think it’s the right time for us to do this because people have really unit.”—SS reached their limits,” a Times staffer said, who spoke on the condition of
DECEMBER 2017 | E & P
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the A section Tornoe’s Corner
OF THE MONTH
LEGAL BRIEFS Pennsylvania Man Sues Media Companies for Defamation According to The Daily Item in Sunbury, Pa., Joseph Walter “Mike” Egan has filed a lawsuit against the newspaper and its parent company, Community Newspaper Holdings Inc., for defamation. In his lawsuit, Egan also names nine other defendants including a pair of Item reporters, The Associated Press and Penn Live LLC. Egan claims the defendants falsely stated that he was responsible for the death of his exgirlfriend, Barbara Miller, who went missing in 1989. The suit alleges four counts of defamation and one count of placing Egan in false light, violating his right to privacy. Egan is seeking $50,000 for each count, plus damages, and cost of suit.
Charleston Post and Courier Seeks Dismissal of Lawsuit As reported in the Post and Courier in Charleston, S.C., the newspaper has asked a judge to dismiss a defamation lawsuit filed by the twin daughters of former state Rep. Kenny Bingham. The newspaper published three articles last year regarding an alleged cheating scandal at the Medical University of South Carolina involving Kayla and Kellie Bingham. The sisters sued the Post and Courier shortly after the stories ran. Although none of the articles identified the students by name, the Binghams claimed their reputations were damaged and that they were forced to move out of the state. The Binghams named themselves publicly in the original October 2016 lawsuit. The paper contends that hundreds of pages of documents obtained from the school supported its reporting on the scandal. 10 |
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The Los Angeles Times’ six-part series “Dirty John” captured the attention of true crime aficionados and curious listeners alike when it premiered at number one on Apple Podcasts in October. The podcast, which was produced in partnership with Wondery, tells the story of Debra Newell, a successful interior designer in Newport Beach, Calif. who ventures into the world of online dating. Before long, she meets John Meehan, who appears to be the man of her dreams. However, Newell’s family gradually learns that something is amiss. Times staff writer Christopher Goffard reported, wrote and hosted the series. According to him, the idea for a podcast was sparked shortly after he submitted a single story last March called “Dirty John’s Last Con.” Upon reading the story, former editor and publisher Davan Maharaj suggested the paper break it up into different parts and create a podcast. “We’re looking for new ways to reach audiences with our journalism and there’s an intimacy and immediacy to audio that lends itself to the sort of narratives that I’ve been doing for a few years now,” he said. “The idea with ‘Dirty John’ was to marry the rigors of real narrative-journalism reporting to the radio-serial format.” –SS
} Christopher Goffard
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From the Archive
The Charleston (W. Va.) Daily Mail put on an ice-melting guessing game for readers to see how long it would take a 25-pound cake of ice to slip away. An iceman said it would take about two hours, but it actually took seven hours and 37 minutes before only a wet spot remained. Pictured are promotion manager Frank Shaffer (left) and photographer Earl Benton. This photo originally appeared in the Aug. 13, 1955 issue of E&P.
The number of Google Cardboard headsets that were given away to Guardian UK readers in October. The giveaway coincided with the launch of the paper’s new virtual reality app.
> Wise Advice “What are the key ingredients to a healthy relationship between a community newspaper and its local readers and advertisers?” Community service and accessibility are the two ingredients that will ensure a positive—not to mention, sustainable—relationship with your community. All decisions should flow from that core purpose of community service. And the best service you can render to your community is to produce a great newspaper—one that reminds the community of its values and greatness as well as offers suggestions for improvement. With every edition, we try to David Woronoff
put out a newspaper that will make our community proud. We also believe that the best newspapers actively engage with their readers in the betterment of the community, and not merely as observers of it. Being accessible to your readers makes you more accountable to them. And the more accountable you are, the better journalism you produce. And we believe the better the journalism, the better the bottom line.
David Woronoff is publisher of The Pilot in Southern Pines, N.C. which was recently named best community newspaper in the country by the National Newspaper Association for the third year in a row. DECEMBER 2017 | E & P
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A Collaborative Effort ASU Cronkite School’s News Co/Lab partners with three McClatchy newsrooms
} Craig Forman, McClatchy CEO
rizona State University’s Walter Cronkite School of Journalism and Mass Communication has launched News Co/Lab, an initiative focused on improving the public’s media literacy. News Co/Lab is funded by the Facebook Journalism Project and the News Integrity Initiative at City University of New York’s Graduate School of Journalism. McClatchy will serve as the project’s first news media partner. “With so much focus on credibility, trust and news literacy, we’ve been talking a great deal within the company about how to strengthen our practices,” said McClatchy CEO Craig Forman. “This project gives us a chance to work on these issues with research and help from experts at ASU and funding from Facebook.” The lab’s first project will involve working with the Kansas City Star newsroom to increase transparency and engagement with its community. “We chose the Kansas City Star as the lead newsroom because it has been at the forefront of a lot of journalistic innovation,” Forman
“McClatchy is really dedicated to quality journalism despite the financial situation that they and everyone else has dealt with.”
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} Dan Gillmor, News Co/Lab director and co-founder
said. “It’s also one of the largest cities we work in and we wanted to place this project in the Midwest, especially when there is so much attention focused the East Coast.” Two additional McClatchy newsrooms—the Modesto (Calif.) Bee and Macon (Ga.) Telegraph—were also selected to collaborate with the News Co/Lab. “We like these three newsrooms for the mix of staff size and geography and that they represent a cross-section of America. Macon is the location of our joint Knight project, the Center for Collaborative Journalism, and Modesto is a strong medium-size newsroom with particularly strong community engagement,” Forman said. “These newsrooms also enable us to combine News Co/Lab efforts with some other projects we are undertaking.” According to Dan Gillmor, director and co-founder of News Co/ Lab, details of what exactly the first project will entail remain “in the works.” Although the lab also plans to work with other people and organizations, the decision to have McClatchy as its launch partner was a relatively easy one to make, Gillmor said. “McClatchy is really dedicated to quality journalism despite the financial situation that they and everyone else has dealt with. They know how to collaborate with people and are willing to try new things,” Gillmor said. “It felt like a great fit.” Gillmor and Eric Newton, lab co-founder and the school’s innovation chief, will pay a visit to the Star newsroom before the end of the year to meet with the staff and begin discussions on how they can effectively collaborate. “I’m not walking in there to tell them what to do. That’s how a fair number of journalism experiments over the years have failed,” Gillmor said. “I want to meet anybody who has ideas and feels that they can play a role in moving this forward. I think we have a pretty great opportunity here to listen and help.”–SS editorandpublisher.com
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the A section
Learn, Plan, Do Better News website showcases innovation at news organizations
or many news organizations, building a sustainable future will largely depend on their ability to adapt to the changing times. While there may be valuable information scattered across the web, tracking down the most pertinent resources can be a difficult and frustrating task to undertake. Now journalists can do better with Better News. The website, which debuted in October, operates as a free central repository of the best practices and case studies for news outlets looking to innovate or transform their newsroom. It was developed by the American Press Institute (API) and is a product of the Knight-Lenfest Newsroom Initiative.
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} Amy Kovac-Ashley
Users can find both curated and original content on subjects such as email newsletters, podcasting, newsroom analytics and
diversity. “We feel like we’ve gotten a pretty good response so far not just about the usability of the website, but for the content that is there,” said Amy Kovac-Ashley, API senior newsroom learning program manager. “People don’t feel like we’re taking them down a path where they will be sitting there for hours and hours. We made sure to keep it organized and not overwhelm those who choose to visit the site.” Kovac-Ashley described the site as a “living resource” and said that it will be regularly updated with new topics and fresh material. For more information visit betternews. org.–SS
DECEMBER 2017 | E & P
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the A section
Removing Walls USA Today Network produces comprehensive report on US-Mexico border
} USA Today Network reporter Dennis Wagner looks over the Rio Grande in Texas. (Emmanuel Lozano//The Arizona Republic/USA Today Network)
ne of the first campaign promises Donald Trump made after announcing his candidacy for president was the idea to build a wall along the U.S. border with Mexico. Despite objections from critics over the cost and feasibility of the project, the Trump administration has continued taking steps to turn it into a reality. Following an extensive nine-month reporting process, the USA Today Network has unveiled an interactive, multi-media report detailing the challenges and consequences of the proposed U.SMexico border wall. “The Wall: Untold Stories and Unintended Consequences” (thewall.usatoday.com) incorporates a variety of tools and technologies including virtual reality, bots, aerial and 360-degree video, LiDAR data and podcasts to provide readers with an all-encompassing look at the border. The special project was led by The Arizona Republic and other network newsrooms in California, New Mexico and Texas. In total, more than 30 reporters, photographers and videographers contributed to the report. Last July, the project received a $28,000 grant from the John S. and James L. Knight Foundation and Google News Lab as part of the Journalism 360 challenge. “We wanted to examine if a wall could be built, what it would cost, and the impact it could have,” said Nicole Carroll, Republic editor and vice president of news/Southwest regional editor, USA Today Network. “We also wanted to let readers experience the information for themselves.” A major part of the project involved flying every mile of the border in a helicopter to film and map fencing already in place. An interactive digital map allows readers to select any spot on the border,
E & P | DECEMBER 2017
} John Ladd’s cattle ranch on the Arizona-Mexico border has been in his family for more than 120 years. In the 1990s, Ladd says, 300 migrants were crossing his land daily. Today, he says things have improved, though not enough. (Photo by Michael Chow/The Arizona Republic/USA Today Network)
see high-definition aerial footage at that exact location and view what type of fencing currently exists in the area. “Our overall goal was education,” Carroll said. “We aren’t telling people what or how to think. We just want to make sure they have all the information they need to make a decision.” The network also utilized photogrammetry technology to develop a virtual representation of the border environment for the HTC Vive. The report includes more than a dozen stories and } Volunteers with a group called documentary-style features, as Arizona Border Recon patrol the well as 10 podcasts detailing the hills near Sasabe, Arizona. Founder Tim Foley says if the patrols find journalists’ behind-the-scenes migrants, they call Border Patrol experiences. Each podcast has a and hold them until agents arrive keyword that listeners can text to to take them into custody. (Photo by Nick Oza/The Arizona Republic/ a chatbot and learn more about USA Today Network) the particular topic. “We’ve always believed in innovative storytelling. We want to give people the information they need, however they want it,” Carroll said. “With this project, we pushed our use of video, VR and interactive graphics in new ways so our audience could experience the story firsthand.”–SS editorandpublisher.com
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If you have a question you would like to see addressed, please send it to firstname.lastname@example.org.
J-school students and industry vets tackle the tough questions
President Trump has been called “a master of distraction” for his ability to change the narrative and divert the news media’s attention. Do you think Trump has effectively diverted the news media’s attention away from more important political issues? If so, how can the media regain control?
To say that President Donald Trump is a “master” of anything is misleading; often, he stumbles into each of his grand schemes, which his administration will then build upon. But from his crusade against “fake news,” to his infatuation with duking it out via Twitter with various celebrities, Tyler Anderson, 23 it has become apparent he has honed senior, Murray State Univerthe art of sleight of hand to protect his sity (Murray, Ky.) ego from criticism. Anderson is the opinion However, these tendencies towards editor for the student-run spectacle, though distracting, aren’t newspaper, The Murray State as effective as most might think. This News. His columns focus on self-care and environmental tactic hinges on riling up those who vehemently defend Trump against criti- issues. cism, and who rely on limited sources for their news and information. While the attention of some major media outlets has been drawn from the real issues at hand, the situation isn’t as dire as some think. Fortunately, now more than ever, we have access to numerous reliable and multi-faceted news sources. The more you are exposed to multiple points-of-view, the less likely you are to fall for Trump’s cheap parlor trick disguised as outrage. Perhaps the president’s worst folly to date is his administration’s response to the devastation Puerto Rico, or lack thereof. In the early hours of the territory’s destruction, Trump was still focused on berating the NFL for not taking action against players who took a knee to show solidarity for those still oppressed. Then, our president would go on to criticize Puerto Rican officials and shame them for supposedly throwing a wrench in our country’s budget. So, while the president tweeted safely from his country club of choice, Mexico, as well as other countries and aid groups, were rallying to assist Puerto Rican citizens. But this was never addressed by the president, and why would it? He has remained largely faithful to his voter base and its disdain for Latin America, so to validate those countries would be to go against those who put him in office. We must hold our elected officials responsible for their actions, or in the case of President Trump, inaction. The art of misdirection isn’t difficult to see through, though one must have a willingness to do so. News and media stations listen to their viewers (and ratings), so we must demand that the narrative be focused on reality, or seek the truth elsewhere. editorandpublisher.com
Visit the Washington Post’s or New York Times’ webpage and search the page for “Trump.” On Oct. 12, there were 23 mentions for the Times and 32 for the Post. Everything about President Trump has been transitional. He changed how campaigns are waged and has changed how business is conducted in the Oval Office. Ken Sain, 56 news editor, The Daily Journalism adapted as well. We do fewCourier (Prescott, Ariz.) er “he said, he said” stories and are much more willing to tell readers when someone Sain started his career in 1986, serving in numeris lying. Yes, Trump tries to distract us. ous roles at 10 different President Trump is great at controlling newspapers from Alaska the narrative. Part of that is on our readers, to Maryland, Ohio to Texas. who would rather read about all the president’s antics on Twitter than what EPA chief Scott Pruitt is doing to the environment. Part of that is on us. Trump has been so different it was easy to get caught up in it, and covering it has led to increased subscriptions and ratings. It has also generated some terrific journalism. We need to do more. It makes no sense to have beat reporters cover the White House in the traditional manner when they are mostly fed untruths. It defies logic to allow this president to change our focus with a tweet. You’re likely saying, “But Ken, he’s the president. We can’t ignore him?” We need to be more selective. When Trump tells a lie, call it for what it is, don’t dwell on it, and move on to something real. Instead of talking about what the president tweeted about Puerto Rico, we should be comparing how the federal responses to the hurricanes in Houston and Puerto Rico differ. Instead of covering his feud with NFL players, examine if there have been improvements in racial inequality since Colin Kaepernick first took a knee. And we should be willing to ignore some distractions and devote our resources elsewhere. Second, when we have a good story, we need to do a better job of marketing it. Readers have endless options of stories demanding their attention. We are competing for that attention, so we need to step up our marketing game to get them to focus on the important issues and less on distractions. Our focus should be on Trump’s policies and proposals and their impact on our readers. We won’t be able to avoid distractions altogether, but by being more selective we can try to get readers to focus on issues, not insults. DECEMBER 2017 | E & P
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photo of the month
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Send us your photos! E&P welcomes reader submissions for our Photo of the Month. email@example.com.
WASTELAND ď ˝ Jerry Lara/San Antonio Express-News Old cars create a pattern in the junkyards off New Laredo Highway in South San Antonio.
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data page U.S. Daily Media Consumption Continues to Grow Hours per day
Hours per day U.S. adults spend consuming media; each multitasking activity is measured separately
New User Sign-Ups on Instagram and Snapchat— Snapchat Wins Based on the share of new U.S. users who are signing up for each mobile app
75% 78% 75% 64% 58% 52%
February 2016 May 2016 August 2016 February 2017 May 2017 August 2017
25% 22% 25% 36% 42% 48% Source: Jumpshot
Americans’ Favorite and Least Favorite Ad Types Based on a survey of 4,402 U.S. adults Favorable
Don’t Know/No Opinion
Pre-Roll Native Ads
Online Pop-Up Ads
Source: Morning Consult, August-September 2017
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Female Leadership in the Newsroom Based on percentage of newsrooms with a woman in a top-three leadership position. In total, 661 news organizations, both print and online, responded to the survey.
Top three are women
One of top three is a woman
Two of top three are women
At least one woman is in top three
2017 74.84% 51.41% 18.66% 4.77%
77.04% 52.24% 20.58% 4.22%
74.57% 51.83% 18.09% 4.65%
75.63% 54.38% 18.75% 2.50%
89.96% 61.11% 23.08% 5.77%
84.75% 40.68% 30.51% 13.56%
Source: 2017 ASNE Diversity Survey
Are Newspapers Changing Hands More Frequently? The average length of ownership for a daily newspaper today (by its current owner) is 31.3 years. The average length of ownership by the previous owner is 27.6 years.
Current Avg. Ownership (years)
Previous Avg. Ownership (years)
Midwest/ Great Lakes
Source: Dirks, Van Essen & Murray; based on current and average ownership of newspapers in America editorandpublisher.com
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Creating a ‘Lifetime of Interaction’ News organizations need longer-term revenue metrics By Matt DeRienzo
ome publishers are making an interesting shift from focus on CPM rates in digital advertising to a measurement of “average revenue per user.” If they take it a step further, and think about “ARPU” over the long-term instead of a single session on a website, and in general rather than just advertising, it could go a long way toward fixing journalism’s revenue problems. Big tech platforms have long used this 20 |
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kind of measure, and a cottage industry of companies specializing in optimization of programmatic advertising inventory has emerged to help publishers make the shift. Just in terms of advertising alone, it pushes news organizations to think more about user experience. Of course, we’ve always known that at some point data will show that 10 ad units on a home page doesn’t necessarily equal double the advertising revenue five would generate. If
advertisers insist that rates be tied in some way to results, the viewability of those ads becomes paramount, and less can be more. It sharpens focus on keeping readers on your site once they get there—are they seeing smartly curated related content? And on how to get them to return—email and push alerts, but also a good feeling about their user experience on the site. Thinking about average revenue per user leads to the potential that machine learning has to figure out what ad formats, topics and messages are most likely to elicit a response or action by individual readers. It should prompt local news publishers to finally get serious about knowing a lot more about who their readers are and what motivates them. If average revenue per user encompasses all types of revenue, a much more extreme focus on user experience would naturally follow. editorandpublisher.com
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In explaining a few years ago why his new Philadelphia local online news site, Billy Penn, was not built around banner advertising as a revenue model, Jim Brady said that he wanted to monetize readers “over their lifetime of interaction” with the site and the brand, not a single visit. The latter is exactly what most news websites are doing, and it’s why all of the most user-unfriendly designs and ad formats were created. We’ve got one chance to hit this person with as many ad units, popup ads, autoplay videos as we can. And it’s a self-fulfilling prophecy because why would they want to come back after that experience? Following through on Brady’s philosophy could lead to the unthinkable for publishers who have always lived and breathed the short-term: How many newspapers can we sell today, replaced with how many page views? If, instead, you are cultivating readers
you can monetize for years to come, and in many ways beyond selling advertising against their eyeballs, a publisher could even be at peace with—sit down for this— someone reading a piece of their content for free, and without an advertisement attached to it. Why not, if it could lead that reader to contribute to your organization at some point (and maybe on an ongoing basis, for years) via voluntary paid membership? Why not, if you got to know what that reader liked and responded to, and it led to lucrative, targeted native advertising or sponsored content deals? Why not, if that reader came to trust your brand so much that you could get them to come to moneymaking events, or to purchase something via an e-commerce platform that was exponentially more lucrative than some banner ads? Publishers wouldn’t dream of treating their most important or lucrative ad-
vertisers the way that they treat readers. (Although, if you think about it, they do because those advertisers are also readers, and they hate the pop-up ads, autoplay video and predatory print circulation practices just as much as regular readers.) If they believe that the average revenue per user metric makes sense not just for advertising, but all forms of monetization, it should lead to a major shift from shortterm to long-term thinking.
Matt DeRienzo is executive director of LION Publishers, an organization that supports local independent online news publishers from across the country. He is a longtime former newspaper reporter, editor, publisher and corporate director of news.
DV &M CIVITAS MEDIA HAS SOLD
MIDDLESBORO (KY) DAILY NEWS 2,000 daily circulation
HARLAN (KY) DAILY ENTERPRISE 2,000 daily circulation
TAZEWELL (TN) CLAIBORNE PROGRESS 2,800 weekly circulation
TO AN AFFILIATE OF
BOONE NEWSPAPERS We are pleased to have represented Civitas Media in this transaction.
Dirks, Van Essen & Murray Santa Fe, NM
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t: 505.820.2700 www.dirksvanessen.com
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business of news
Pending Friend Request Why partnering with tech companies could potentially hurt newspapers By Tim Gallagher
n July 20, 1969, Neal Armstrong walked on the moon. In New York City, where I grew up, it then rained for at least a portion of the next 11 consecutive days. This, my grandmother said, was the Almighty’s way of telling us that we had taken technology too far. We weren’t meant to travel to outer space, Grandma told us. The rain was our price to pay for allowing technology to control our lives. It stopped raining. We kept sending astronauts to the moon. Grandma died in 1985, about 20 years before the launch of Facebook and Twitter. And although it hasn’t rained much in California where I now live, I am wondering if Grandma had the right warning on the wrong technology. Further, I wonder how newspapers can find a valued place in a world in which 50 people walk down a street staring at their phones for every single person sitting in a coffee shop with a newspaper. We certainly must find a way to distinguish ourselves from platforms that exist to attract and not to inform. 22 |
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This is not a column pandering to Luddites. In fact, I have often advocated that we adapt to the technology and social media platforms to spread the credibility of newspapers. But I draw the line when respectable newspaper companies are making deals with Facebook over real time social media tracking and monitoring. These companies are not our allies, nor are they necessarily good for the democracy as Congressional hearings have shown. In an era in which the president calls the real news “fake news,” why climb into bed with those who don’t care if it’s fake or real? These are social media companies with sophisticated tracking. Facebook and Twitter have cornered our communications. Google is a source for information. And Amazon has figured out how we shop. Newspapers are news media companies. The difference is that they track and triangulate our every click. That’s what they are in business to do. And there are few ethical boundaries on them. Facebook and its kin have been exposed
for accepting Russian rubles that might have changed the outcome of the 2016 election. Disinterested newspapers dissected the words of those candidates and helped voters decide on candidates based on reporting information critically. Social media sites multiply and amplify stories that are false and potentially dangerous. Newspaper reporters fact check before reporting. I have nothing against social media sites when it comes to sharing among your friends your vacation photos, your devotion to a sports team, even your selfies. I use Facebook, Twitter and LinkedIn myself. It is when newspapers help to legitimize these companies as news aggregators or distributors that I hit the brakes hard. These sites exist only to create content that makes you come back again and again and again. Newspapers are supposed to create audience loyalty, yes, but with a nobler purpose in mind. Here are six reasons newspaper publishers and editors ought to distance themselves from social media: editorandpublisher.com
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only works for one side when B Itdigital media platforms want to “partner” with newspaper sites. You only need read the history of this magazine between 2000 and 2010 to find a litany of failed partnerships between newspaper companies and Yahoo, Cars.com, Monster.com, etc. They used superior technology to build a relationship with our customers who ended up liking them better. strength is a cacophony of C Their voices. So many voices shouting all at once. Newspapers’ strength is sifting through the voices, vetting their statements and reporting what makes it past the copy desk. don’t care whether it’s acD They curate. If it has a tantalizing headline and attention-grabbing photo and is likely to be shared, they’ll allow it to be
posted. They just want you back. Newspapers care if the information is correct. studies are just starting to E The verify this, but is there anyone who believes it is good for an educated society to be constantly distracted by Candy Crush or Snapchat filters that turn people into dogs? Newspapers actually help to inform and educate people. media stokes shouts of F Social anger written in the moment. A newspaper’s letters to the editor, while not always written at a doctoral level, at least require a minimum of critical thinking. media platforms care G Social about one thing when accepting advertisements—your ability to pay. (ProPublica tried to buy “Jew-hat-
ing” ads on Facebook as a test and no one stopped them.) While not perfect, most newspaper companies would never accept ads that promote hate or violence. Newspapers are not perfect and we have a lot to figure out. Let’s not add to our problems by getting engaged to social media platforms.
Tim Gallagher is president of The 20/20 Network, a public relations and strategic communications firm. He is a former Pulitzer Prizewinning editor and publisher at The Albuquerque Tribune and the Ventura County Star newspapers. Reach him at firstname.lastname@example.org.
Sold: Mount Airy, NC Group 1 Daily newspaper
7 weekly newspapers Cribb, Greene & Cope is pleased to have represented Champion Media in their sale to Adams Publishing Group.
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READ MORE A checklist to help journalists write the best social media headlines By Rob Tornoe
ake Grovum wasn’t sure if any of his peers would even be interested in talking about Facebook and Twitter. Grovum, the U.S. social media editor at the Financial Times, set up a table talk about what makes a really good social media headline at the 2017 Online News Association (ONA) Conference. But he was quietly afraid attendees would be more interested in more buzzy and trendy topics than a challenge editors and reporters have been wrangling with for the better part of a decade. “I was worried going into it maybe headlines are boring. I mean, it’s not exactly virtual reality,” Grovum said. But show up they did; some 50 journalists joined the table discussion, which quickly became four overflowing tables full of inquisitive reporters, editors and producers looking for ideas how to make their headlines pop on social media. At the best of times, writing social media headlines (especially Facebook) is a tough balance between seeking clicks and encour24 |
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aging engagement. Grovum spends most of his day using a platform called Social Flow to craft specific social media headlines for the Financial Times’ branded Facebook pages. He also helps write headlines for the newsroom’s main Twitter account, @FT, which remains hand-curated for its 3 million followers. Even on the best day, the social media traffic coming into the Financial Times’ website is leveraged on the headlines written by editors trying to strike the right balance between social, search and homepage traffic. When they ask Grovum for advice on writing headlines that might do well on Facebook, the University of MinnesotaTwin Cities graduate has often found himself at a loss for words. “Part of the reason I came up with the idea to do a table talk about social headlines was I didn’t have a good sense of what to tell people what could be a good one, other than knowing it when I saw it,” Grovum said. Following the discussion Grovum had with the 50 or so journalists that joined his
talk, he developed a list of eight questions he thinks of as a checklist for any reporter, editor or producer to go through to help them craft the best possible social media headline for their content. He agreed to let me share it here: 1. Is it fair and accurate? The first question is obvious enough. You’re not going to garner much long-term engagement if you mislead your readers about your content. 2. Is it tailored to the audience you’re trying to reach? The business-heavy audience of the Financial Times is much different than the local readers of the Baltimore Sun. To understand your audience, Grovum suggests simply participating in social media and speaking to your readers directly. Very quickly, you’ll begin to understand their interests and what content resonates among them. 3. Is it tailored to the platform where you’re posting it? Facebook is not Twitter. It’s also not the homepage of your website. Crafting a headeditorandpublisher.com
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line on Facebook should take into account the fact that readers will see the story in their feeds alongside photos of their friends’ kids and quizzed shared by their relatives. Picking and choosing the stories that will do best on your company’s Facebook page is vital to the overall success of your social media strategy. Grovum said despite the hundreds of stories produced by the Financial Times each day, he and his team typically share just two to three posts an hour during the site’s most busy times. “Everything that we post is either something that we think do well or it’s an important story,” he said. So it’s worth asking if you’d share the content yourself before posting it on your news organization’s Facebook page. 4. Is it specific? Newspapers are so famous for generic, overarching headlines that The Onion has made millions parodying it. Don’t be dull— look for the interesting nugget, analysis or opinion that you think has the best chance of resonating with your audience. If you’re looking for examples, the news headlines written by the social team at the Washington Post is a great place to start. 5. Is it emotional? One of the many reasons people share content is because of the emotional reaction they have with a story. Emotional headlines can be popular, but only if the story supports it. Grovum said his economics-heavy stories often don’t carry the emotional heft as local news pieces about crime and beloved businesses closing, so it’s a route he mostly avoids with his posts. 6. Will it stand out from all the other Facebook posts or tweets about this story? Tools like Social Flow and CrowdTangle (a free program well worth playing with) can allow you to see the headlines at other outlets that are doing well in your local area. Standing out and writing something unique is key to your sharing efforts. One of Grovum’s greatest social success stories was on the Financial Times’ piece about President Trump criticizing Nordstrom after it dropped his daughter’s brand. Every outlet had that story, so Grovum editorandpublisher.com
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waited until the closing bell on Wall Street to share the story with a new headline focused on the company’s stock closing 4.1 percent higher despite the president’s attacks. “It was a different angle on a story that everyone was a talking about,” Grovum said. 7. Is it clickbait? Clickbait is a term that creates a block for many journalists. I think it should be framed like this: we want clicky headlines, not clickbait. Withholding some information from a headline can sometimes encourage people to click, but misrepresenting your story just to get clicks not only runs the risk of angering readers, it could end up being flagged by Facebook, which has been cracking down on clickbait headlines since last year. 8. Is it how you would describe this to a friend? This is sometimes the hardest point to get across to other journalists. The most successful headlines are conversational, as if you’re summing up the story to a friend at a bar or your wife at the dinner table. Normal people don’t say “area man” or refer to their town as “the region,” so social headlines using bland newspaper terms will never resonate as much as something that appears written by a human being. The table talk might have only developed an eight-point checklist, but Grovum said the changing nature of social media all but guarantees new items will be added to the list. “It’s always a work in progress,” he said. “Within six weeks, they’ll be a number nine and a number ten.”
Rob Tornoe is a cartoonist and columnist for Editor and Publisher, where he writes about trends in digital media. He is also a digital editor for Philly.com. Reach him at email@example.com.
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production BY JERRY SIMPKINS
SURVIVAL OF THE FITTEST Managing expenses in todayâ€™s competitive newspaper market
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Photo courtesy of Jerry Simpkins } Most operations pay for more press rags than they actually use. Be certain to check inventory on a regular basis, and if you’re not using them, reduce your order with the vendor.
efore we start, let’s be clear, budgeting isn’t fun: sifting through prior year actuals, accessing variances, evaluating needs, determining what we can do without, trimming expenses to stay in-line with revenue, weighing labor expense, measuring benchmarks and determining adjustments relevant to page counts and circulation variations. In today’s competitive market, the one who takes a hard look at expenses, ties spending directly to revenue and implements a solid plan stands the best chance of success. With budget season upon us, we need to explore every option to reduce and control costs. Outside of the givens of waste control and web reductions, there are those who believe it’s overkill getting down into the weeds and evaluating little things that can add up to big dollars. Sure, there’s a lot of work and some pain involved, but it’s our job and responsibility to move the company ahead and protect the assets of the franchise. The items covered here are what I’d refer to as “common sense savings,” while they may seem insignificant when they stand alone and don’t receive the same attention as big dollar items like paper waste, combined these small ideas add up to significant annual savings and perhaps will help you meet budget expectations.
I’ll forewarn you that you may read this and feel this is going too far, but to others on the edge of profitability, they will hopefully benefit from the ideas presented on this page. Enough pennies will eventually add up to dollars.
Turning Off the Lights I really hope you’re saying “duh,” but before you discount this suggestion, take a look at your electric bill. The same employees that flip off the light switch when leaving a room at home won’t give it a second thought in your building. Watch for awhile and you’ll see for yourself. Walk by the empty conference rooms with lights burning all day. There’s more savings here than you might think and some cost cuts can be accomplished through the use of improved hardware. Replace office light switches with occupancy motion detectors; yes, there’s an up-front investment, but the ROI is well worth the initial cost. Reduce lighting in low traffic areas and open hallways. Many of the newspapers I’ve worked at we’ve replaced four bulbs in the fixture with two, virtually cutting electric usage in half. Evaluate the cost of installing new ballasts as your old ones fail. A quick online search states that generally speaking a T8 bulb is 40
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Photos courtesy of Jerry Simpkins } Buying supplies in bulk can save big money. Ask suppliers what point volume discounts kick in and adjust your purchasing habits to maximize savings through active volume purchasing.
percent more efficient than a T12 and a T5 is more than 50 percent more efficient. I’m not suggesting you replace all the ballasts and bulbs in your building, but merely suggesting that you access your current situation and make appropriate choices. Most of the time improvements like this can fall under capital improvements, easing the burden on your operating budget. Be sure to check with your utility company to see what programs they may have for high efficiency retrofits as well as bulbs and ballasts. Lastly, the cost savings that can be the most difficult to control— people. I can’t count the number of times I’ve went in on a weekend and found dozens of lights shining with no one in the building, or walked by an office at 7 p.m. only to find the door locked and lights on inside. I can guarantee that if you go to their home it’s not lit up like a landing strip, but because it’s at work, most don’t apply the same rules. If you don’t have the funds for occupancy sensors, then all you can do is coach your employees and hope that it sticks.
Eliminating an Employee Perk I’m expecting some groaning here. I personally consider bottled water as an employee perk. Last I knew, although tap water has had challenges in some cities, it isn’t going to kill most of us to drink it. Depending on your location, you’re paying upwards of six dollars for a five gallon bottle of water. In addition, many vendors charge monthly rentals for dispensers. If you think this doesn’t add up, take a look at your monthly expense for bottled water. I predict you’ll change your mind. I will say most publishers I’ve suggested this to look at me like I just succumbed to demonic possession, until they see the savings first-hand. It’s a quick spot to find several hundred dollars monthly. Depending on your employee count it can be even more. Annualized I’ve seen this perk add up to $10,000. Personally, I can think of more important things I need in my budget, like plates and strapping. To prove I’m not totally heartless, there are less expensive al28 |
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ternatives to bottled water. UV units are a simple and economical alternative to bottled water. They filter tap water and deliver cold or hot water without bottle water costs. And I’m not even going to get into the workers comp claim when someone loading a bottle on the dispenser throws out their back. If your employees simply must have bottled water, tell them to bring their own to work (sorry).
Negotiating with Outside Service Providers/ Changing Vendors Most service providers we deal with have been with our companies for a long time and if you ask your employees, they’ll tell you “That’s who we’ve always used.” That’s right along the line of asking about processes in production and hearing “Because that’s the way we’ve always done it.” Both answers rub me wrong. Granted there are usually good reasons we use the same outside plumbers, electricians, HVAC company, etc. First and foremost, they’re used to our equipment and work well with us. If that works for you, that may be fine, but isn’t it fair to your company to get the best deal as well? I’ve found that if you keep calling the same service providers they can grow complacent and prices don’t remain competitive. Call them on it and negotiate cost. Review invoices, hourly charges, manning, and call other companies that you can rely on to see how they compare; there’s nothing wrong with shopping around. Most of our employees might call three plumbers or electricians to save on work done at their home, but if it’s at work, they just all one—the one who we always call.
Cleaning Rags and Uniform/Rug Services Go through your production area and take a look at how many press rags you actually use on a weekly basis. Whatever amount of rags you receive weekly, you can almost always reduce this number. This number edges up during busy times and when the need drops
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the vendor is not going to come to you and suggest you cut back; they’re going to keep bringing you the same number of rags and not say a word. Uniforms can be another area that quickly gets out of control. Monitor monthly invoices and make certain that you’re being charged appropriately. The vendor will continue to bring uniforms until you tell them to stop. I have actually seen uniform charges for employees who haven’t worked for the company in two months. If your supervisors don’t stay on top of uniform vendors, they won’t police themselves. Strangely, another thing employees like to do when they leave the company is keep uniforms for prosperity. Guess who pays when uniforms go missing? When you hire individuals who are provided uniforms, make sure to have them sign off acknowledging that they will be returned upon separation. However, check out your local laws, in many states there isn’t a lot the employer can do, such as hold or deduct from their final paycheck, but at least it gives them something to think about when they separate. Floor rugs are another item that can get out of control. Vendors love to give you all you want, for a fee of course. Manage your rugs seasonally. In the winter when floors get slippery and you need additional rugs get them, it’s better than having someone fall. But when the season changes, make sure to notify the vendor and get those extra rugs taken off your bill.
Buying in Bulk/Quantity Discounts Every vendor I know of provides quantity discounts, so take advantage of these when possible. You may not be able to order four pallets of strapping because you don’t have the storage space, or it may be that you don’t have the dollars budgeted in that month. There are ways to work within your budget and still find discounts. First, talk with your vendor and be very clear on what point quantity discounts kick in. For example, you may order 48 rolls of strapping monthly because you always have, but if you were to order 50 could fall into a higher volume discount slot. I’ve seen this
happen time and time again. Most vendors would be happy to sell more and are happy to provide this information, but more times than not you have to ask. If you don’t have enough money budgeted in a particular month, sit down with your business office and discuss spreading the expense. There’s usually a creative way if they realize it, and it saves the company money in the long run.
The Big Three: Press Draws, Page Counts and Labor Savings The big three don’t really fall into my theme of “down in the weeds.” These represent significant savings to any property. But to some, including myself, page counts and bodies generate great pain when we sit down and discuss them. Press draws are basic and not at all painful. Actually these fall into the category
of operational efficiency. Most daily papers have pre-runs for the Sunday package. While it’s hard to predict the draws for early runs (comics, TV, etc.), I can’t overstate the importance of managing numbers to closely match the mains. If you fall short, you’re either going back to press (if time allows) or sending incomplete papers into the field. If you’re over, you’re wasting time and newsprint. Either way, it doesn’t work. I once worked with a publisher who would come unglued if we were more than 150 pre-runs over weekly. Drove me crazy at the time, but once I looked at the waste beyond this 150 I couldn’t agree more. This is a good target to aim for. Do the best you can to manage your preruns and access results on a weekly basis. This is one area, as an industry, I truly feel we don’t do well and need to do better. Page counts—this is where the pain begins. We strive to provide our readers
Take Control Goss drive and controls upgrades available for all Goss and third-party equipment.
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How can your new Marketing Manager platform help improve and accelerate the sales cycle? Mirabel’s Marketing Manager is a revolutionary new tool that opens new opportunities for publishers. Increasingly, publishers are venturing into digital marketing services to create new revenue streams. With the Marketing Manager, we take this process one step further. This software is a lead identification, data appending, and CRM platform which allows publishers the ability to not only generate leads with their print, digital, and social campaigns, but to also offer lead identification and appending services to their clients. This was previously the domain of only large publishers and advertising agencies, but now this new tool allows small to medium size publishers an affordable way to expand their marketing services divisions too.
Mirabel Technologies recently became an approved integrated app partner of the Unbounce platform. How will this partnership benefit your company’s clients? Our partnership with Unbounce brings a great opportunity to publishers looking to augment their traditional revenue sources by offering content marketing campaigns via their creative services departments. With Unbounce, publishers can easily create beautiful, well-designed landing pages with little to no technical knowledge. By using Unbounce combined with The Marketing Manager, publishers will have an even greater opportunity to build custom campaigns and pull valuable data for their advertising clients. Mark McCormick is president and founder of Mirabel Technologies, a privately-owned, international software company that empowers businesses to grow. McCormick introduced Mirabel’s first product, The Magazine Manager, the first web-based CRM for publishers, which now serves more than 15,000 media properties worldwide. Since then, several other products followed suit including Digital Studio, The Newspaper Manager, Flip and Share, and now its newest, most advanced platform, Mirabel’s Marketing Manager.
E & P | DECEMBER 2017
Photo courtesy of Jerry Simpkins
} Keep uniform costs in check by making sure your production crews manage weekly inventory and notify uniform companies when employees leave the company.
and advertisers with high quality news reporting and investigative journalism. Besides informative community coverage, many of our feature and opinion pages help to generate reader interest, preserve reader loyalty and maintain circulation. As necessary cost savings chip away, and the need arises to eliminate many of these feature pages to better manage news hole verses ad space, we risk compromising the product that brought us success in the first place. While the days of sitting for hours with the Sunday paper have changed, let’s not lose sight of what brought readers to us and what will help to grow our circulation. This is a double edge sword. Step carefully into this area of savings, but again do what you must to preserve the profitability of the newspaper at the same time. It’s a tough choice. Now labor savings, I recommend making wise choices. It should be obvious to us all that the largest savings outside of newsprint is labor, but this cost reduction comes at a price. It’s getting tougher to land qualified newspaper talent, and I believe this is going to affect the quality and future of journalism as well as print quality and in turn, profitability. Manage well, be fair and keep your eye on the end game. While some of you may appreciate my “down in the weeds” cost cutting ideas, others no doubt are convinced I’ve lost my mind, my heart and my common sense. For you I say: newspapers are a business like any other. I’m honored to be part of an industry that brings together communities, preserves journalistic integrity, offers a valuable service to advertisers and readers alike, and provides a living for thousands nationwide. But when the day comes to an end we’re like any other business. If we don’t make money, we don’t survive. So if you think my penny pinching approach might be way off base, you’ll find no apology here. After all, it’s survival of the fittest. Jerry Simpkins is vice president of the West Texas Printing Center, LLC in Lubbock, Texas. Contact him on LinkedIn.com or at email@example.com.
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10NewspapersFP2018Big.qxp_Layout 1 9/26/17 9:11 AM Page 1
Nominate your paper, submit your ideas Enter via email: (Subject line: E&P 10) firstname.lastname@example.org
Enter online at: editorandpublisher.com/10newspapers Our March issue will profile what we have long labeled “10 Newspapers That Do It Right.” Never meant to be a “10 Best” list, instead it spotlights select newspapers that have earned a notable achievement in at least one particular area, carried out a successful innovation, implemented cost-savings procedures, or developed programs that have generated revenues or increased circulation. The objective of the story is to bring ideas together and share the best and the brightest in one comprehensive feature. All ideas are welcome.
Deadline: January 15, 2018 Please include: • Your name / contact info • Name of nominated paper • Daily or weekly? • Circulation • Notable innovation, achievement, story, procedure, etc. • Your ideas to help newspapers succeed and grow
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An Artificial World By Sean Stroh
As AI technology advances, so does its ability to assist journalists
rtificial intelligence typically evokes a mixed bag of emotions from people across all industries. The pair of words can easily conjure a dystopian image where workers are replaced by machines more effective than their human counterparts. While this fear was once relegated to the confines of science fiction, advancements in technology have only further exacerbated this fear.
illustration by tony o. champagne
In reality, artificial intelligence has already entrenched itself into our daily routines. Thanks to AI, Netflix is able to offer suggestions for the next series you’ll find binge-worthy. Meanwhile, popular apps such as Google Maps, rely on complex algorithms to suggest the most convenient and efficient routes for you and your destination. For journalists, the question is not a matter of if but when AI becomes a permanent fixture in their own newsroom. And as some news organizations are already discovering, AI can often offer a number of benefits toward enhancing—instead of replacing—the quality of journalism it produces.
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An Artificial World
} Journalists meet in the newsroom at the AP’s new global headquarters in New York City. (Photo courtesy of TPG Architecture)
Setting the Standard A few years ago, the Associated Press recognized that competing in a digital, oversupplied news market required a fresh approach to the way they had been doing things. With more than half the world’s population viewing its content every day, the news agency not only had to do more, but do better. “We needed more volume to enable more choice and satisfy additional needs from news organizations we serve,” said Francesco Marconi, strategy manager and AI co-lead. “We also needed to build differentiation, so we can distinguish AP from all others. AI enables us to accomplish both.” The AP’s first foray in the field of AI focused on automation of repetitive tasks such as writing news articles that follow a template structure. This automated model has primarily been used to create larger numbers of financial stories and sports recaps. Prior to its partnership with the artificial intelligence company Automated Insights, an AP staff of 65 business reporters could write about 6 percent of earnings reports possible of America’s 5,300 publicly held companies. Just two years later, the AP’s AI system had the ability to generate 3,700 quarterly earnings stories. “In addition to increasing news coverage and extracting hidden insights from data, AI can improve processes such as automatically tag photos, generate captions for videos and even deploy AI powered cameras to capture angles not easily available for journalists,” Marconi said. Last year, the AP began using the same software to cover more than 10,000 minor league baseball games across the country. By using data from box scores, stories can go on the wire within minutes of the final pitch. Additionally, the AP has experimented with Raspberry Pis, a low cost, easily programmable computer, to construct a prototype concept capable of calculating the ground vibration at construction sites and noise level from entertainment and political venues. The 34 |
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} Quartz built a workshop for its team last year at its new headquarters in New York City. Pictured is Sam Williams, director of the workshop. (Photo courtesy of Mark Craemer)
prototype could indirectly determine important factors such as the most beloved songs at a concert, critical plays of a game or compelling moments in a campaign rally. “The successful implementation of AI in the newsroom should focus on freeing journalists from time intensive and repetitive tasks,” Marconi said. “It’s not only imperative to save time and money in an era of shifting economies, but also find ways to keep pace with the growing scale and scope of the news itself.” Instead of spending valuable work hours transcribing interviews and manually poring over datasets, a reporter’s daily duties could be focused on making calls and pursuing leads derived from an AI analysis. Of course, that isn’t to say that the introduction of AI into journalism comes without its own set of challenges. According to Marconi, maximizing AI’s potential in the newsrooms requires new training and skills. “Artificial intelligence is complicated, and there are many ways it can be implemented in an editorial setting,” he said. “Just like any other technology, the more you know about a tool, the more effectively you can use it.”
An Open Mind As one of the leaders of innovation in the newspaper industry, the Washington Post has witnessed firsthand how AI can benefit the newsroom. Any new technologies that can help reporters more efficiently and effectively perform are welcomed, said Jeremy Gilbert, director of strategic initiatives. When it comes to AI, Gilbert said he believes it can offer journalists a comprehensive set of tools and techniques to speed up production, identify stories and eliminate tedious tasks. “Artificial intelligence will be as valuable to journalists as the introduction of personal computers and smartphones,” he explained. “AI is not about replacing reporting or editing. It will make editorandpublisher.com
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} Joe Price, Washington Post senior product manager
} John Keefe, Quartz bot developer and product manager
} The Washington Post has developed a number of in-house AI tools to help enhance its journalism.
journalists better at all the things they already do and serve readers with the news they want, in more personal ways and on a far vaster number of topics.” For more than a year, the Post has experimented with Heliograf, its in-house automation tool built specifically for speed, scale and personalization of storytelling. The program’s software recognizes relevant data, pairs it with corresponding phrases in a template and publishes various versions of the story across different platforms. The Post first utilized the tool to produce several hundred short reports and alerts for its readers throughout the 2016 Rio Olympics. “Human editors and reporters are critical for shaping what stories are worth telling and how these stories should be told,” Gilbert said. “Heliograf tells far more of those stories.” After the Olympics, the paper managed to replicate its initial success with Heliograf during the presidential election, where it updated more than 500 stories every 90 seconds. “That cadence is impossible even for a newsroom as talented as the Post,” Gilbert said. “In addition, it freed up human reporters to do more than report the publicly available statistics. They were free to dig for the deeper stories behind the numbers—to get more and better interviews and to analyze the news as it happened.” Since then, the Post has expanded use of Heliograf to cover all Washington, D.C. area high school football games every week. They also produced Heliograf-written articles about individual players and teams as the season progressed. The positive impact of AI has been felt by the Post’s comment moderators as well. Due to the high volume of online traffic the paper’s stories attract, it’s not uncommon to see articles draw several hundred comments within a matter of minutes. In order to address this problem, the Post’s engineering team developed Modbot, which uses machine learning to filter through comments that require moderating, and approve or delete comments based on the paper’s discussion policy. editorandpublisher.com
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} Bill Adair, Knight Professor of the Practice of Journalism and Public Policy at Duke and leader of the Tech & Check Cooperative
Director of digital news projects Greg Barber noted that their comment moderators previously spent at least a quarter of their time approving comments there were “generally anodyne.” A main source of comments in violation of the rules stem from newly created accounts. “That took up a tremendous amount of our resourcing,” he said. “Thanks to Modbot, we now have a service that checks and scores each comment, allowing our human moderators to focus on comments that are the best, the most problematic, or ones Modbot has trouble parsing—tasks more focused than serving as a human checkpoint.” Meanwhile, the Post has continued to explore the possibilities of using Amazon’s own AI technology to deliver the news in nontraditional ways. Earlier this year, the paper launched a summer experiment where it used Amazon Polly to translate written articles into lifelike speech. Over the course of a month, mobile readers had the option to listen to content, instead of read it. Users could select up to four stories a day as part of the trial. According to Joe Price, senior product manager, his team converted more than 150 articles to audio in select categories such as business, lifestyle, technology and entertainment. “While some readers engaged heavily with the audio, we found that it was more manually intensive than anticipated to scale for optimal text-to-speech conversion,” he said. “We’re watching how text-to-speech technologies like Polly evolve and continue to explore how we can serve loyal readers who want to listen to the Post.” DECEMBER 2017 | E & P
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An Artificial World A New Conversation Exploring and experimenting with the possibilities of bots in journalism has been a substantial theme at the digital news site Quartz. Their app, which was released last year, presents its content in a conversational interface unlike any other typical media outlet. Bot developer and product manager John Keefe alluded to an experiment currently underway with a Facebook Messenger chatbot about the Netflix show “Stranger Things.” “Fans can use the bot no matter when they decide to dive into the show, and no matter how many episodes they may have seen,” Keefe said. “We keep track of where they are and carefully avoid any spoilers.” Given the success of the app and recent experiments, Keefe said he believes the chat-like interfaces are here to stay. “How news and information providers fit into that world is still being worked out, and that’s what we’re exploring in the Quartz Bot Studio,” he said. Launched in November 2016, the bot studio focuses on experimenting with applications of bots, AI and related technologies for journalism on new platforms. Most recently, the studio unveiled a suite of Slack-based tools designed to help journalists do their jobs every day called Quackbot. At the moment, it does very simple things such as look up reliable data sources or take a screenshot of a website for you. Eventually, Keefe said it will extract text from image PDFs, make simple charts and watch websites for changes. For example, a local reporter could use the tool to create a bot that oversees a city’s police department’s website and be notified any time there’s an update. Keefe acknowledged that malicious bots which act in the guise of humans are real, and as with viruses and phishing scams, there remains a need for newsrooms to understand how they work and inform people about them. “It’s also pretty clear that all software reflects the biases of its creators and any data used to teach it,” Keefe said. “As people trained to consider bias in our reporting, writing and editing, it’s important to consider such biases in the machine-learning software and models we create too.”
Getting the Facts Right Among the most basic, yet essential, functions AI can positively impact is the fact-checking process. As a result of several grants totaling more than $1 million, The Duke Tech & Check Cooperative is currently developing new ways to automate fact-checking. During the two-year project, journalism faculty and computer scientists from Duke and a pair of other universities will build a variety of new tools and apps to assist reporters verify claims. “Fact-checkers can use AI to do the most tedious and repetitive tasks,” said Bill Adair, the Knight Professor of the Practice of Journalism and Public Policy at Duke and leader of the Tech & Check Cooperative. 36 |
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How Newsrooms Today are Using AI The Guardian Last year, the paper launched its Chatbot via Facebook messenger. The chatbot allows users to pick from U.S., U.K. and Australian versions of Guardian news and select the time it will deliver news stories to them every day.
New York Times In 2016, the New York Times announced its partnership with Jigsaw to improve moderation of its comment sections. By using the Jigsaw software, the Times’ community desk is able to increase the speed at which comments are reviewed. Prior to the partnership, the paper’s team of 14 moderators manually reviewed about 11,000 comments each day.
USA Today The newspaper uses Wibbitz, an AI-driven production software, to create short videos. The tool can condense news articles into a script, string together a selection of images or video footage, and even add narration with a synthesized newscaster voice.
DB Corp DB Corp, India’s largest newspaper group, publishes 62 editions in four languages and sells roughly 6 million newspaper copies per day. In order to address the growing number of customers and diverse readership, reporters use Google Cloud Translation to document interviews and source material for articles.
Reuters Reuters use News Tracer, a proprietary algorithm that relies on more than 700 signals to determine whether trending topics on Twitter are newsworthy and trustful. Reuter journalists taught the tool to ask key questions, consult historical data, weigh relevant information and make a decision within 40 milliseconds.
For example, it’s not uncommon for reporters and editors to spend lots of time looking through transcripts of cable news shows and legislative proceedings for claims to check. By working with a team of computer scientists at the University of Texas at Arlington, Adair said they are automating that work so that their bot, ClaimBuster, scours the transcripts and recommends the most promising checkable claims. “That will help local papers that don’t have the resources to spend hours going over transcripts but still want to do an occasional factcheck,” he said. Though the prospect of automated fact-checking may no longer editorandpublisher.com
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What’s Next for AI in the Newsroom? “A decade or more from now, AI will be powering many of the repetitive functions in the newsroom. AI will help reporters and editors schedule meetings, find aberrations in data and hunt for usable details in records. Most importantly, AI tools will help reporters craft narratives customized to each reader. The reporters will pick the right pieces of information to share, but the AI will look at what readers need to know and how they prefer to learn it to craft the perfect story for each user.” — Jeremy Gilbert, Washington Post director of strategic initiatives
“In 10 years, newsrooms will have an arsenal of AI-powered tools at their disposal, and journalists will seamlessly integrate smart machines into their everyday work. AI will eventually become as an integral part of newsrooms as having access to the internet or even electricity.” — Francesco Marconi, Associated Press strategy manager and AI co-lead
“A prediction would assume that most of the variables that make up everyday life are fixed or that we’re all robot humanoids living a “Westworld”-like storyline…The AI ecosystem will continue to grow and develop, with or without the direct input of journalists. News executives have a choice: they can wait around and observe the future as its being formed, or they can play an active role in what comes next. For all our sakes, I hope they choose the latter.” — Amy Webb, Future Today Institute founder
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be an illusion, Adair emphasized that the technology is still not quite capable of completely replacing human journalists. “The robot overlords aren’t taking over fact-checking,” he said. “They’re just helping journalists discover the best claims to a factcheck and identifying previously published fact-checks when politicians repeat a claim. These are good first steps.” Stephen Masiclat, director of the New Media Management program at The S.I. Newhouse School of Public Communications, said the ability for AI to report like a human journalists is a skill that will be “well beyond machines for many, many years.” “People wouldn’t be forthcoming if they were being interviewed by chatbots,” he said. “To get sources to confide or open up, you need human reporters.” According to Masiclat, it’s actually television journalists that should be worried. “As soon as there is a system to animate a synthetic news anchor from a script, the glamour jobs in television news will be taken over by machines. Count on it.” The AI system Masiclat said he’d try to design for a newsroom would aim to help journalists better connect with audiences by tracking the time people spend with various articles and maintaining a record of the most read stories. “We would call these ‘high engagement’ articles, and they would be unique to each reader,” he said. “The AI then analyzes these articles to discern the characteristics of high engagement articles such as article structure, word choice tendencies and sentence complexity.” As a result, every reader would have a unique set of preferences for high engagement content, and the system would understand the mechanical characteristics of each reader’s preferred stories. Once journalists report, interview, and gather primary information and write a bare-bones, just-the-facts story, the AI engine may customize it according to the discerned preferences of individual readers. “Each reader gets a version of the story ‘written’ in the voice and style they engage with best,” Masiclat said. “The net effect would be that a single journalist could reach and engage with larger and more diverse audiences.” Additionally, readers would receive articles that they find more engaging, according to Masiclat, which in turn will help raise the perceived value of the publication. “Journalists could spend more time reporting and cultivating sources knowing that the system would help them produce the final stories,” he said. “Advertisers would welcome higher engagement and would likely want to use the same data to customize ads more likely to engage with readers.” However, the system Masiclat envisions also admittedly comes with some potential ethical challenges. “First and foremost, who owns the writing style? If the publisher creates and owns the AI that derives the writing style, then do they own it?” he said. “What if a reader’s preferred style is predominantly derived from the style of one or two writers, do they have any claim to the output? These kinds of second-order effects questions will likely inform whether we consider AI a net benefit or problem.” DECEMBER 2017 | E & P
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In the Eye of the Storm What’s it like reporting from a city in crisis? Journalists share their first-person accounts By Gretchen A. Peck
rom national disasters to war zones, journalists often risk their own safety and lives in order to report from these locations. But what happens when these traumatic events take place in their own backyard? To better understand how the job of news gathering is further complicated when the assignment is to report from a “city in crisis,” E&P spoke to several newspaper staffs that witnessed and reported first-hand from these communities.
Newsrooms Become Shelters
In mid-August, Hurricane Harvey devastated islands in Caribbean and parts of South and Central America before making its first landfall along Texas’ southern coast, and bringing with it a storm surge that flooded the region, sustained winds that reached 130 miles per hour, and a ferocity responsible for 77 deaths in the United States alone. Cindy George, a health and general assignment reporter with
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the Houston Chronicle, was on the job before, during and after the storm. Friends who were preparing for their own evacuations helped her to procure the things she might need to ride out the storm so that she didn’t have to stop working. The process wasn’t foreign to George, who grew up in Florida accustomed to “hurricane season.” As a reporter, she’d covered major hurricane events since Katrina. As the threat of the storm neared and intensified, the newsroom prepared for a situation in which some of the team would hunker down at the office. Fortunately, the office had been newly renovated and offered plenty of open, uncluttered space. Cots were brought in. The employee lunchroom was stocked and restocked with food, beverages and supplies. George was at her home when the storm made landfall and the waters began to rise. Though her home didn’t take on any water, all of the surrounding routes into the neighborhood and out were flooded. For three days, she was immobile but remained on the job.
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In the Eye of the Storm
} A Houston Chronicle news designer slept in this huddle room during the worst of Hurricane Harvey. (Photo by Scott Kingsley/Houston Chronicle)
} View from Houston Chronicle news conference room during Hurricane Harvey shows almost-empty Southwest Freeway, flooded parking lot and lawn area, Also, there is a two-lane feeder road under water, between the Chronicle sign and the highway. (Photo by Scott Kingsley/Houston Chronicle)
“There was no way in and no way out,” she said. “I had power, so I was working from home, and there wasn’t a start or stop time.” She slept when she could, but sleep largely eluded her because there was the perpetual potential for the water rise and invade her home. Not being able to move about freely didn’t prevent George from contributing to the newsroom’s coverage. She and other reporters not at the office would frequently check in with their editors and report on their circumstances and mobility. “My situation was ‘at home, trapped, car can’t move, too deep to get out,’” she said. “And so the way that I became useful was that I 40 |
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} Houston Chronicle metro editor Dianna Hunt talking with a reporter during Hurricane Harvey. Notice her pillow and blanket on her desk. (Photo by Scott Kingsley/Houston Chronicle)
was assigned to desk duty.” One of her assignments was rather morbid in nature: she tracked the number of casualties in real time. She also set out to maintain communication lines with agency and city contacts, and was certain to check in with her network of sources outside of Houston, as well, which afforded her a more comprehensive perspective of the storm’s regional impact. A friend who worked at radio station KCBS in San Francisco recruited her for three on-air spots during that time. “I could provide information for news programs outside of Houston that were looking for people who were available and not walking through water,” George said. Her phone rang frequently—calls from people she knew who wanted to check-in on her or to tell their own stories. She wrote vignettes to commemorate the conversations. Website traffic spiked for both the publisher’s free site and its premium site, where the paywall came down in the public’s interest. In many ways, Hurricane Harvey is still ravaging the region. Not only is there the obvious toll on lives, businesses and infrastructure, there’s also the need to reflect on what everyone learned from the experience. “The conversation about water and funding infrastructure is not going to go away,” George said. “The conversation about local agencies communicating and acting regionally is not going to go away. I am aware that social service organizations, foundations and agencies have started to have discussions about how there were a lot of relief available, but it could have been better organized.” But what did George specifically learn about reporting during the crisis? “There’s a tendency to believe that the more hours you log equals success. I think that’s not true, because there has to be some self care for you to have something to give,” she said. “That’s a lesson I editorandpublisher.com
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} Firefighter Brandon Bain of Arizona tapes off some trees during the Nuns Fire in Northen California on Oct. 14. (Photo by Maria Sestito/Napa Valley Register)
learned the hard way.” The experience also affirmed something she already knew—that reporters must cultivate a network beyond their own newsrooms. In this case, whether the newspaper’s reporters were working from home or bunkered at the office with other newsroom staff, the perspective about what’s happening and newsworthy becomes quite narrow. Naturally, having access to social media and the web reveals some of the picture, but there’s no substitute for having a deep database of professional contacts. “Having friends, resources and connections beyond the newsroom enriches your experience in the city, in the region, and enriches your experience as a journalist,” George said.
Reporting Becomes About Surviving
Larry Kahn wrote about his experience riding out the storm in the Florida Keys as Hurricane Irma pounded the chain of islands. It was published in the Miami Herald on Sept. 22, 2017, and took readers through his harrowing experience of seeking shelter at Marathon High School and a subsequent hospitalization for dehydration. Kahn is a New Yorker who relocated to Florida many years ago—first to Ft. Lauderdale, and ultimately settling in the Keys in 1994. He’s the editor at a local community newspaper, The Keynoter, one of two titles published by Keynoter Publishing Co. His publisher had told him it was “his choice” whether to evacuate or stay. Kahn chose to stay, but knew his ground-level residence was not a good choice for shelter. For days, Kahn rode out the storm at the high school, and though he had hoped to continue working, it became an unattainable goal. Food was sparse and not particularly healthful. Tensions ran high at times, and a fight nearly broke out at one point. A man died—reportedly from natural causes—and the occupants of the editorandpublisher.com
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} Members of the Napa Valley Register news staff gather at an outside picnic table as part of a fall party on Oct. 25. Although planned before the fires, the party turned into a celebration of the effort in coverage of the fires, which broke out Oct. 8. Pictured are (from left foreground) business editor Jennifer Huffman, online editor Samie Hartley, city editor Kevin Courtney, public safety reporter Maria Sestito, wine industry reporter Henry Lutz, and photo editor JL Sousa. (Photo provided)
shelter were forced to live and sleep with his body, Kahn recalled in his detailed, astute article. He was resolved, lucid and observant, enough to recount the tale after the fact, but in the high anxiety of the storm’s height, it became his chief objective just to stay calm and stay safe. A month after the storm, Kahn spoke with E&P from his home, where more drywall was being removed and industrial-strength blowers were trying to dry out what remains. He’d rented a car in advance of the storm, in hopes of being able to keep his electronic communications devices charged. Naturally, the car took on water from Irma’s interminable rain and storm surge, and the rental agency had just called to tell him he owes for the damage. “I don’t know what’s worse, my office or my house. I’m just trying to rebuild,” he said. He’s one journalist who intimately knows the strife of being in a personal crisis while still getting the newspapers out to the people who need them. Kahn is quick to point out that he doesn’t want to victimize himself. There are many on the island, he said, who have it much worse. In some parts of the Keys, people are still living in tents, and though he said that the state and federal response was initially very good, the National Guard has now redeployed, FEMA has been pulled in other directions, and organizations like the Red Cross and a Mormon-led coalition of volunteers are some of the few groups staying to help. Staying on the job and making sure that the print edition gets out and the website and social media channels are updated has helped Kahn focus his mind on more productive matters than his personal strife and frustrations. His newspaper became the go-to source for all information during and after the storm. Though there is a competitive paper in the market, Kahn noted that the publisher chose not to disable the paywall during the storm, so even loyal readers of the other newspaper came to The Keynoter DECEMBER 2017 | E & P
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In the Eye of the Storm
} A vehicle plows into a group of protesters marching along 4th Street NE at the Downtown Mall in Charlottesville on the day of the Unite the Right rally.
and companion website (flkeysnews.com) for essential information, resulting in one of their best months in September and October. Social media channels have proven to be quite effective to communicate, not just during this hurricane. “We use Facebook to get our stories seen, and it pays off a lot,” Kahn said. He especially credits his newsroom colleagues with keeping the publishing machine running during the event. “The rest of the staff was doing it all. They never missed a beat. I couldn’t ask for a better team.”
When Violence Erupts
“The nature of this crisis was a little bit different,” Rob Jiranek said. “You could see the clouds on the horizon for more than a month.” Jiranek is the publisher of The Daily Progress, located in Charlottesville, Va. The city became ground zero for racial unrest Aug. 11-12, when White Nationalists descended on the town for a rally— many from out of the state—and clashed with counter protesters. National broadcast stations were in place to bring images of the violence to televisions and mobile devices, and were on the scene to show the culminating carnage when a White Nationalist mowed down a group of people with his car, killing a 32-year-old woman. One of the newspaper’s photojournalists, Ryan Kelly, had been standing in that very spot moments before, yet somehow he was able to keep his wits and capture some of the most striking images of the day. Unlike the unpredictability of a natural disaster, there were many things about this fateful day that were known and expected. “The Aug. 12 rally was coming on the heels of a July KKK rally,” Jiranek said. “That kind of set the stage for this larger followup, and it allowed the various players involved to deploy. It was unusual for a newsroom to be able to say, ‘Okay, this is coming up.’ 42 |
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} Counter-protesters arrive at Emancipation Park before the scheduled start of the Unite the Right rally in Charlottesville.
It was almost like a dramatic production. We knew it was coming. We knew it was going to be a spectacle, and we literally threw everything we had at it.” The entire newsroom was deployed to cover the event, round the clock. In advance, the team had discussed the importance of good judgment and personal safety. “Trust your instincts, and as you’re trying to get the story, recognize that there’s nothing more important than your safety, so make smart choices with regard to that,” Jiranek reminded his reporters. Leading up to the event and during it, the newsroom worked both municipal contacts and community sources. While the local police provided some insight to the public about pre-planning and logistics, it was critical to work those external sources because the police will “only tell you what they want you to know,” Jiranek said. The reporters were active throughout the day, especially on Twitter. “The city had basically said to people, ‘Stay away.’ The conscience of the city that day was to not give these extremists any attention,” Jiranek said. “Don’t give them any credibility. And some people heeded that word, but because of our reporting they were able to still be ‘ringside,’ so to speak, because of the digital channels.” That’s not to say that print wasn’t an important channel. “The story is progressing continually up to the print deadline. So we were drafting and drafting. We’d refine, and then the print coverage was the last word of the day,” Jiranek said. “We recognize that as we’re drafting and doing the refining, we’re actually bringing in more context. We’re distilling the noise in the signal, so that last telling that we’re doing in print is the best we aspire to the fullest telling. And, of course, as soon as we print it, it’s outdated, right? Because the story doesn’t stop.” The newspaper and its companion website became the primary source of in-depth, trusted local coverage of the event, and its editorandpublisher.com
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photos by Ryan M. Kelly/The Daily Progress
} Alt-Right groups clash with counter-protesters outside Emancipation Park before the scheduled start of the Unite the Right rally in Charlottesville.
coverage continues today, with record traffic and readership. The week E&P spoke with Jiranek, White Nationalists descended on Charlottesville again, marching through part of the town with citronella-fueled backyard tiki torches and chanting hate-speech slogans. They have promised to return again in the future. “As awful as this story was that day—and you’re in the moment and covering it as the most important thing you can do that’s professionally possible—our folks were awesome,” Jiranek said. “They sustained incredible energy and focus, and it’s cool that it has continued. They knew they did a good job. They got recognition for it, and they developed even more confidence in the aftermath of it.”
Getting the News Out
Fire is inherently unpredictable, and to a large degree, so too are earthquakes. Sean Scully, the editor of Napa, California-based Napa Valley Register, has led the newsroom through both. Just three years ago, the region was struck by an earthquake, Scully recalled, and this year, it was plagued by the wildfires that incinerated nearby communities and vast swaths of acreage. The difference between reporting from the newsroom on any given day and reporting during a time of crisis—when the region is literally on fire—is the palpable sense that journalists aren’t reporting from outside the story looking in; they’re living the story, too. As the fires crept closer to Napa, Scully’s neighborhood was evacuated for five days. Reporters on the team got into the habit of bringing suitcases to work, just in case they couldn’t return to their homes at the end of their days. “One of our editors was evacuated for two weeks and didn’t know the fate of her house until just a couple of days ago,” Scully told E&P in late October. One thing that remained consistent was the newsroom’s drive and commitment. Reporters showed up and ran on adrenaline. “The first night of the fires, two reporters and our city editor editorandpublisher.com
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} Counter-protesters march through the streets around the downtown mall after an unlawful assembly was declared by police before the scheduled start of the Unite the Right rally in Charlottesville.
showed up in the newsroom. I didn’t have to ask them to do it. They just did it, and stayed up all night and covered it,” he said. As an editor, it’s important to remind the team about safety. “Be careful. It’s not a game. We don’t want anybody killed or injured,” Scully said. He recounted a close call for one of the reporters who’d been interviewing firefighters on the fire line. They’d been talking about how one of the greatest threats to firefighters is when the unseen roots of trees have caught fire and take the tree down. The reporter and firefighter were standing near a tree that came down just seconds after they’d cleared the area. Social media became an essential platform for delivering realtime information about the fire locations, businesses closed, evacuation alerts and more. Scully likened the paper’s Facebook feed to a “radio station” by which they could deliver up-to-the-minute information the community needed. And it wasn’t just a one-way communication. Readers got involved, commented, discussed observations and uploaded a lot of photography of their own. “We got a lot of pictures from utility workers because they were getting back into places where the public was not, and they would send us photos by way of social media or email,” Scully said. While the national news media may have moved on to other coverage, Scully is cognizant that the story of the crisis continues on the ground locally. The tough stories that follow — the tales of lost lives, homes, livelihoods — “becomes a natural part of our coverage,” he added. “In times of crisis, people do realize just how important it is to have local people telling local stories,” Scully said. Gretchen A. Peck is an independent journalist who has reported on publishing and printing for more than two decades. She has contributed to Editor & Publisher since 2010 and can be reached at email@example.com. DECEMBER 2017 | E & P
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HONORING THE BEST IN DIGITAL MEDIA CONGRATULATIONS TO THE 2017 EPPY AWARD WINNERS
E&P ANNOUNCED THE WINNERS OF ITS 22ND ANNUAL EPPY AWARDS ON OCT. 25 AT EDITORANDPUBLISHER.COM. This yearâ€™s EPPY Awards received more than 300 entries. Winners were selected from an international list of nominations to honor the best digital media websites across 30 diverse categories, in addition to categories for excellence in college and university journalism. Each category was separated into websites with more than 1 million monthly unique visitors, and those that receive less than 1 million. Winners must receive a score in the top one-third of the average score across all categories within their division. As a result, there may be no winner in categories not reaching this threshold. A big thank you goes to our EPPY judges this year. Our panel of judges is made up of media leaders with backgrounds in website design, marketing/advertising, editorial, technology, education, and management. Congratulations to our 2017 EPPY winners!
ď ˝ OnMilwaukee was recognized as Best Entertainment/Cultural News on a Website with under 1 million unique monthly visitors.
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The Columbia Graduate School of Journalism was honored as Best College/University Investigative or Documentary Feature for “Killing Rikers.”
BEST DAILY NEWSPAPER WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST WEEKLY OR NON-DAILY NEWSPAPER WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
BEST DAILY NEWSPAPER WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
Winnipeg Free Press BEST NEWS WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The Intercept BEST NEWS WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
ExpressNews.com - San Antonio Express-News editorandpublisher.com
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BEST BUSINESS/FINANCE WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Bloomberg BEST BUSINESS/FINANCE WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
GrowthSpotter.com BEST SPORTS WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The Undefeated DECEMBER 2017 | E & P
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Matt Levine of Bloomberg was awarded Best Business Blog with 1 million unique monthly visitors and over. In total, Bloomberg received four EPPYs this year.
CUNY Graduate School of Journalism was honored with two EPPYs this year: Best College/University Newspaper Website for NYCity News Service and Best College/University News or Event Feature for “Invisible Hands.”
The Las Vegas Weekly won an EPPY for Best Weekly or Non-Daily Newspaper website with under 1 million unique monthly visitors. Pictured are (left to right): Leslie Ventura, staff writer; C. Moon Reed, staff writer; Ian Racoma, designer; Mike Prevatt, associate editor; Geoff Carter, senior editor; Clayt Keefer, web content specialist; Brock Radke, editor at large; and Spencer Patterson, editor.
BEST ENTERTAINMENT/CULTURAL NEWS ON A WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST INVESTIGATIVE/ENTERPRISE FEATURE ON A WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
Hip-Hop: Pittsburgh Post-Gazette
(TIE) Bias on the bench – Sarasota Herald Tribune (TIE) Life in Transition – San Antonio ExpressNews
BEST ENTERTAINMENT/CULTURAL NEWS ON A WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
BEST COLLABORATIVE INVESTIGATIVE/ENTERPRISE REPORTING WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST INVESTIGATIVE/ENTERPRISE FEATURE ON A WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Politics of Pain - The Associated Press and The Center for Public Integrity
(TIE) Vanishing: The Earth’s Sixth Mass Extinction – CNN (TIE) Code of Silence - The Intercept
BEST COLLABORATIVE INVESTIGATIVE/ENTERPRISE REPORTING WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
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Kansas Wind Project - GateHouse Kansas editorandpublisher.com
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Congratulations C ongratulations o on ny your our
Congratulations to our GateHouse colleagues for being recognized as 2017 EPPY Award winners and finalists. Being chosen as one of the best digital-media websites from among hundreds of global entrants exemplifies our mission to deliver journalism with impact in the communities we serve. They truly are among the best and the brightest.
Best Investigative/Enterprise Feature on a Website - Bias on the Bench Best Use of Data/Infographics on a Website - Bias on the Bench
Best Collaborative Investigative/Enterprise Reporting - Kansas Wind Project
Best News or Event Feature - JFKâ€™s Centennial Best Use of Data/Infographics - Interactive Visuals on Cape Cod Best Community Service on a Media-AďŹƒliated Website - Opioid Crisis on Cape Cod
Best Sports Video on a Website - National Juco Basketball Best Podcast - Agland Podcast
The Sarasota Herald Tribune won two EPPYs for Best Use of Data/Infographics with under 1 million unique monthly visi-
tors and Best Investigate/Enterprise Feature on a Website with under 1 million unique monthly visitors for “Bias on the Bench.” Pictured are (from left to right): Michael Braga, investigations editor; Emily Le Coz, national projects editor; Josh Salman, investigative reporter; Jennifer Borresen, design editor; and Dak Le, web developer and data guru.
The Intercept was honored with two EPPYs for Best News Website with 1 million unique monthly visitors and over and Best Investigative/ Enterprise Feature on a Website with 1 million unique monthly visitors and over for “Code of Silence.” Pictured is Betsy Reed, Intercept editor-inchief and Jamie Kalven, author of “Code of Silence.”
The Center for Public Integrity won five EPPYs for Best Collaborative Investigative/Enterprise Reporting, Best News or Event Feature, Best Community Service on a MediaAffiliated Website, Best Use of Social Media/Crowd Sourcing and Best News/Political Blog with under 1 million unique monthly visitors. Pictured (from left) are: John Dunbar, Jared Bennett, Amy Walters, Chris ZubakSkees, Jie Jenny Zou, Jim Morris, Jamie Smith Hopkins, Liz Essley Whyte, R. Jeffrey Smith, Kytja Weir, Carrie Levine and Dave Levinthal.
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BEST NEWS OR EVENT FEATURE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST USE OF DATA/INFOGRAPHICS WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
(TIE) Hurricane Matthew weather.com | The Weather Channel (TIE) STATE: The Trigger & the Choice - CNN
(TIE) Boomtown, Flood Town - ProPublica and The Texas Tribune (TIE) The Anatomy of Cancer -
BEST NEWS OR EVENT FEATURE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
Nuclear Negligence - The Center for Public Integrity BEST BUSINESS REPORTING ON A WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
AT&T, Time Warner Merger – Bloomberg BEST BUSINESS REPORTING ON A WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
The end of the road - San Antonio Express-News BEST DIGITAL MAGAZINE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The Rivers of Tennessee - The Tennessean
Singapore Press Holdings BEST USE OF DATA/INFOGRAPHICS WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
Bias on the bench - Sarasota Herald Tribune
BEST WEEKLY / NON-DAILY WEBSITE
BEST DIGITAL MAGAZINE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
The Wilson Center – The Wilson Quarterly BEST INNOVATION PROJECT WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
North Exposure - The Globe and Mail BEST INNOVATION PROJECT WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
The Perspective - PerspectiveMedia LTD editorandpublisher.com
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That’s three consecutive years in a row – a testament to the Las Vegas Weekly’s talented and hard-working staff. Check us out at www.LasVegasWeekly.com
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BEST COMMUNITY SERVICE ON A MEDIAAFFILIATED WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Toxic City - Philadelphia Media Network BEST COMMUNITY SERVICE ON A MEDIAAFFILIATED WEBSITE WITH UNDER UNIQUE MONTHLY VISITORS
Carbon Wars - The Center for Public Integrity BEST USE OF SOCIAL MEDIA/CROWD SOURCING WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The Fight at Standing Rock on Facebook – Splinter BEST USE OF SOCIAL MEDIA/CROWD SOURCING WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS The Commercial Appeal won an EPPY for Best Investigative/Enterprise Video with under 1 million unique monthly visitors. Pictured are (left to right): Marc Perrusquia, investigative reporter; Mark Russell, executive editor; and Forrest Goodman, audio journalist.
#CitizenSleuth - The Center for Public Integrity and Reveal from The Center for Investigative Reporting BEST MOBILE APP WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The TODAY Show App - NBC News | TODAY BEST MOBILE APP WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
TN Todo Noticias Android and iOS App - ARTEAR SA BEST NEWS OR EVENT FEATURE VIDEO WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Money, Power & Sexual Harassment - CNNMoney BEST NEWS OR EVENT FEATURE VIDEO WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS Splinter won an EPPY for Best Use of Social Media/Crowd Sourcing with 1 million unique monthly
visitors and over for “The Fight at Standing Rock on Facebook.”
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The Art of Detainment: Guantánamo Bay, Cuba - The Medill Justice Project editorandpublisher.com
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The Tennessean was honored with an EPPY for Best Digital Magazine with 1 million unique monthly visitors and over.
CONGRATULATIONS FLORIDA TODAY AWARDED TOP HONORS at the 2017 EPPY™ Awards BEST PODCAST with 1 million unique monthly visitors and over.
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The Winnipeg Free Press won an EPPY for Best Daily Newspaper Website with under 1 million unique monthly visitors.
BEST SPORTS VIDEO ON A WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST PODCAST WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
Average Joes begin 22-week Wimp 2 Warrior MMA camp - Las Vegas Review-Journal
Shaken – The Medill Justice Project
BEST SPORTS VIDEO ON A WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
(TIE) ‘JDF16,’ from the streets of Cuba to Major League baseball stardom - Univision News Digital (TIE) Amateur Boxing Champion Punches for the Gold - Temple University
BEST PHOTOJOURNALISM OF A WEBSITE WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
(TIE) ESPN –2 (TIE) Charlottesville – Splinter BEST PHOTOJOURNALISM OF A WEBSITE WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
BEST INVESTIGATIVE/ENTERPRISE VIDEO WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Northern Stars - Winnipeg Free Press
Midway: A Plastic Island - CNN
BEST OVERALL WEBSITE DESIGN WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST INVESTIGATIVE/ENTERPRISE VIDEO WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
MLK’s Last Words - The Commercial Appeal BEST PODCAST WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
TripSavvy – Dotdash BEST REDESIGN/RELAUNCH WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
MACH and BETTER Redesign - NBC News
Murder on the Space Coast Season 2 - Florida Today 52 |
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BEST REDESIGN/RELAUNCH WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
BEST NEWS/POLITICAL BLOG WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
daily-chronicle.com - Shaw Media newspaper
Buying of the President 2016 - The Center for Public Integrity
BEST EDITORIAL/POLITICAL CARTOON WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
The Best of Walt Handelsman - Capital City Press BEST PROMOTIONAL/MARKETING CAMPAIGN WITH UNDER 1 MILLION UNIQUE MONTHLY VISITORS
The Oklahoman’s All-City Prep Sports Awards BEST BUSINESS BLOG WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
BEST COLLEGE/UNIVERSITY NEWSPAPER WEBSITE
NYCity News Service - CUNY Graduate School of Journalism BEST COLLEGE/UNIVERSITY NEWS OR EVENT FEATURE
Invisible Hands - CUNY Graduate School of Journalism
Matt Levine - Bloomberg
BEST COLLEGE/UNIVERSITY INVESTIGATIVE OR DOCUMENTARY FEATURE
BEST NEWS/POLITICAL BLOG WITH 1 MILLION UNIQUE MONTHLY VISITORS AND OVER
Killing Rikers - Columbia Graduate School of Journalism
Timothy L. O’Brien -Bloomberg
Trustworthy. Smart. Engaging. EPPY WINNERS: “MLK’s Last Words”
COMMERCIAL APPEAL | MEMPHIS Best Enterprise / Investigative Video on Website with fewer than 1 million unique monthly visitors
The Rivers of Tennessee TENNESSEAN | NASHVILLE
Best Digital Magazine with 1 million unique monthly visitors
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1 After their first win of the season against Booker T. Washington High School, Miami Jackson High School football coach Lakatriona Bronson and defensive end Eric Mateo walk off the bus and head back to the school locker room arm in arm. (Photo by Mike Stocker for ESPN)
Lindsay Hilton balances on top of five plates while performing step-ups for her final qualifying workout for Wodapalooza at CrossFit OnSide on Oct. 9, 2016 in Halifax, Nova Scotia, Canada. (Photo by Darren Calabrese for ESPN) 2
Ricochet, real name Trevor Mann, is one of the most highly touted American professional wrestlers in the world today. Heâ€™s in mid-rotation on a shooting star press after jumping off of the top rope, and about to land on another up-and-coming star in Keith Lee during the EVOLVE 80. (Photo by Christopher Morris for ESPN) 3
Clergy leaders lock arms at Emancipation Park prior to the Unite the Right Rally on Aug. 12, 2017 in Charlottesville, Va. (Photo by Jason Andrew for Splinter) 4
White nationalists kick a protester in his head behind Emancipation Park during the Unite the Right Rally on Aug. 12, 2017 in Charlottesville, Va. (Photo by Jason Andrew for Splinter) 5
A woman who was beaten by white nationalists lays down in the street to receive medical attention prior to the start of the Unite the Right Rally on Aug. 12, 2017 in Charlottesville, Va. (Photo by Jason Andrew for Splinter) 6
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ESPN and Splinter both received an EPPY for Best Photojournalism of a Website with 1 million unique monthly visitors and over.
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The Winnipeg Free Press won an EPPY for Best Photojournalism of a Website with under 1 million unique monthly visitors for â€œNorthern Stars.â€? Photos by John Woods
Martha Paungrat tends to two caribou that her son brought home from a hunt in Baker Lake Sept. 23, 2016. 7
A woman and child tend to graves in the cemetary which overlooks Baker Lake Sept. 23, 2016. 8
Helen Iguptak, doll maker, tells her story in Rankin Inlet Sept. 27, 2016. 9
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EPPY 2017 Judges Dustin Barnes – The Clarion-Ledger
Chris Harper – Temple University
Autumn Phillips – Quad-City Times
Peter Bhatia – The Cincinnati Enquirer
Rich Jackson – Times-News
Troy Piekarski – Pittsburgh Post-Gazette
Jak Boumans – Electronic Media Reporting
Keith Jordan – Upstream Digital Media
Ed Pikulski – Times-Shamrock Communications
Colleen Kelly – Star Tribune Meredith Broussard – New York University Clytie Bunyan – The Oklahoman & NewsOK.com Neil Burk – The Paper of Montgomery County Matt Carroll – Northeastern University Neil Chase – The Mercury News and the East Bay Times
Laura Lane – The Times of Northwest Indiana
Tomari Quinn – The Topeka Capital Journal John Reidy – Herald & Review
Ross Lasley – Ross Lasley Academy Yvonne Latty – New York University
Seth Rogan – Nucleus Marketing Solutions
Robert Long – Kiplinger Washington Editors
Bridget Sibthorp-Moecker – Herald & Review
David Lucas – Thomson Reuters
Chris Sosa – Chicago Tribune
Mark Mahoney – The Daily Gazette
Jamie Stockwell – San Antonio Express-News
Paul Cheung – NBC News Digital Meg Martin – Minnesota Public Radio Chris Coates – Herald & Review
Otto Strong – ESPN Laura McAdoo – The Seattle Times
Linda Corcoran – Cape Cod Times
Josh Sweigart – Dayton Daily News Jeremy McBain – Petoskey News-Review
Kevin Dale – Cronkite News at Arizona PBS/ASU
Christine McKenna – Lehman College, CUNY
Kristen DelGuzzi – The Arizona Republic
Annika Toernqvist – Sonoma Media Investments Liz White – Record Journal
Bob Moser – GrowthSpotter Matt DeRienzo – LION Publishers Roberto Escardo – Content and Marketing Specialist
Javier Moya – The Tab Gang, Revista Don Paul Myers – The Foothills Sun-Gazette
Lance Williams – USA TODAY/TENNESSEE Hannah Wise – Canadian Broadcasting Corporation/CBCNews.ca
Tim Gallagher – The 20/20 Network Dr. Mario Garcia – Columbia University Andrew Green – Thomson Reuters
Bernie Oravec – Williamsport Sun-Gazette Antonio Pasagali – Prodigioso Volcan, Spain
Jim Zachary – The Valdosta Daily Times John Zaktansky – The Daily Item/Inside Pennsylvania Jose Zamora – Univision
Erik Hall – The Roanoke Times Emily Passer – NBC News Group Sam Hall – The ClarionLedger/USA TODAY editorandpublisher.com
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Allison Petty – Herald & Review DECEMBER 2017 | E & P
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NewsPeople Clancy Ryan has been named head of technology sales at The Washington Post. He previously served as chief revenue officer of Punchkick Interactive, a mobile app and web development agency. Prior to that, Ryan was vice president of sales at Glu Mobile. He also worked as a regional sales director for the Discovery Channel. Josh Bergeron has been named managing editor of The State Journal in Frankfort, Ky. He has spent the past three years as a reporter and editor at the Salisbury (N.C.) Post. Bergeron also served as a reporter at the Selma (Ala.) Times-Journal and Natchez (Miss.) Democrat. He succeeds David Brock, who resigned earlier this year. Sandra Duerr has retired as executive editor of the San Luis Obispo (Calif.) Tribune. She had worked at the paper since 1998. Under her leadership, the Tribune won more than 300 state and national awards. Prior to joining the paper, Duerr was a reporter and editor at newspapers in Wisconsin, New Jersey and Kentucky. Sharon Friedes has been named advertising director of The Gainesville (Fla.) Sun. She previously served as director of advertising at the Albuquerque (N.M.) Journal and Beaumont (Texas) Enterprise. Prior to that, she was an automotive and real estate advertising sales manager for The Florida Times-Union in Jacksonville. Daniel Thompson has been named city editor of the Kenosha (Wis.) News. In his new role, Thompson will oversee the paper’s weekday local news operation. He previously served as managing editor of the Monticello (Ind.) Herald-Journal. Thompson began his career at the Western Nebraska Observer in Kimball, Neb. Thompson 58 |
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By Sean Stroh firstname.lastname@example.org
succeeds Janine Anderson, who left the paper earlier this year.
She succeeds Matt Miller, who has resigned.
Michael Harris has been named managing editor of the Aiken (S.C.) Standard. Previously, he served as the digital and print planning editor of The News-Press in Fort Myers, Fla. He has also worked at The Tampa Tribune, Bradenton Herald and Citrus County Chronicle in Florida. Harris began his journalism career as a sports writer for the Miami (Fla.) Herald.
Scott Schmeltzer has been named publisher of The Ironton (Ohio) Tribune. For the past three years, Schmeltzer served as director of advertising for Forum Communications in Fargo, N.D. Prior to that, he was publisher of the Albert Lea (Minn.) Tribune for a decade. Schmeltzer replaces Gary Palmer, who had served as interim publisher since June.
Dava Zucker has resigned as editor of the Jackson Hole Daily in Wyoming. She had worked at the paper for the past 37 years. Succeeding her in that position is Pamela Periconi, who previously served as assistant editor since 1998. She also has worked as a copy editor for the paper’s parent company, Teton Media Works, and its various lifestyle magazines.
Santo Scaglione has been named North America controller of Agfa Graphics. Most recently, he served as vice president of finance operations at Sony Electronics Inc., North America. Additionally, Mark Levitan has been named director of inside sales. Prior to joining Agfa, Levitan was director of sales and business development for Sustainable Minds, a developer of cloud-based marketing solutions for global-scale manufacturers.
The Wall Street Journal has announced five editorial appointments in its newsroom. Elena Cherney has been appointed coverage planning chief while Carla Zanoni has been named global audience and analytics editor. Additionally, Alex Martin will serve as writing editor, Chris Moran will serve as chief video and audio editor and Matthew Rose will continue in his role as enterprise editor. Melissa Murphy has been promoted to managing editor of the Vacaville (Calif.) Reporter. She most recently served as local news editor. Murphy joined the Reporter in 2006 as a part-time reporter.
Relan Walker has been named publisher of The Paris News in Texas. Walker previously served as interim publisher and business manager. She has worked at the paper for more than three decades. Chris Potter has been named regional editor of GateHouse Media’s southern tier
L. Lee Janssen has been named editor of the Williamsport (Pa.) Sun-Gazette. She will be the first female to lead the Sun-Gazette’s editorial department. Most recently, Janssen served as the paper’s news editor. She has also served as a reporter, region editor and city editor. Janssen began her career at the Sun-Gazette in 1984. Janssen succeeds David Troisi, who will become editorial page editor.
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NewsPeople group. In his new role, Potter will oversee The Hornell Evening Tribune, Wellsville Daily Reporter and Genesee Country Express in New York. He previously served as the group’s regional sports editor. Potter replaces John Anderson, who was named managing editor of the Batavia (N.Y.) Daily News. Jo Dee Black has been named news director of the Great Falls (Mont.) Tribune. Black has worked as a reporter and a business and features editor at the Tribune for 17 years. She began her career as a reporter at the Cut Bank (Mont.) Pioneer Press. Black succeeds Jim Strauss, who will now focus on leading the paper’s revenue initiatives.
ACQUISITIONS Civitas Media has sold three newspapers in Oklahoma to Graystone Media Group, LLC. The papers included in the deal are: the Durant Democrat, the Altus Times and Frederick Press-Leader. Graystone Media Group is owned by Larry Miller and Rick Carpenter, who have previously owned newspapers in Colorado and South Carolina. Kevin Aylmer has purchased three newspapers in South Carolina from B.J. Frazier. The papers included in the deal are: The Bluffton Sun, The Hilton Head Sun and The Sun City Sun. Frazier had owned the papers since 2006. Terms of the deal were not disclosed. Pioneer News Group has sold its media division assets to Adams Publishing Group. The sale will include 22 daily and weekly newspapers in Washington, Oregon, Idaho, Montana and Utah. The deal also includes a newspaper and commercial print facility, various shoppers and websites. Adams Publishing Group currently owns and operates 100 community newspapers in 11 states. Terms of the deal were not disclosed. Sound Publishing, Inc., has acquired The Pacific County Press in South Bend, Wash. from Loretta Hodgson and Chris Petrich. The pair founded the newspaper 23 years ago. Both will remain at the newspaper in advertising and editorial roles. The Press joins the company’s Grays Harbor News Group, which includes five newspapers and two magazines.
Robyn McCloskey has been named publisher of the Tribune-Star in Terre Haute, Ind. Most recently, she served as senior vice president, operations of CNHI newspapers in Illinois, Iowa and Texas. She has also served as publisher of the Logansport Pharos-Tribune and Kokomo Tribune in Indiana. McCloskey began her career as an advertising telemarketer at the Pharos-Tribune.
and data journalists. Hudson most recently served as a senior editor at the International Consortium of Investigative Journalists. Hudson has also worked as a reporter for the Center for Public Integrity, Wall Street Journal and Roanoke Times.
Michael Hudson has been named global investigations editor at the Associated Press. He will be responsible for overseeing a worldwide team of reporters, editors
Bob O’Leary has been named vice president of revenue diversification at The Daily Gazette in Schenectady, N.Y. O’Leary briefly served as vice president of advertising for
Voice Media Group has agreed to sell the LA Weekly to Semanal Media, a newly formed company created for the purpose of the transaction. Voice Media currently owns five alt weeklies in Arizona, Florida, Colorado and Texas. The media company had owned the paper since 2012. Terms of the deal were not disclosed.
Deitra Kenoly has been named president and publisher of the Stockton (Calif.) Record, succeeding Roger Coover, who has retired. Kenoly will become the paper’s first female publisher. Most recently, she served as the paper’s advertising director since 2005. Prior to that, Kenoly was director of advertising at the Tracy (Calif.) Press. She began her career in 1981 working in the Record’s production department.
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the Gazette in 2013. He later served as publisher and general manager of the Kingston (N.Y.) Daily Freeman. O’Leary began his career as an advertising salesman at the Poughkeepsie (N.Y.) Journal. Bob Brunjes has retired as president and publisher of Treasure Coast Newspapers in Florida. Brunjes had worked at the newspaper group since 1996. He was promoted to publisher in 2009, and gained the title of president when Gannett acquired the company last year. Succeeding him in that position will be Jeff Kiel, who will continue as president of Florida Today and a regional president for Gannett. Mike Agahee has been named western offset account manager of Agfa Graphics North America. In his new role, Agahee will be responsible for the prepress and DECEMBER 2017 | E & P
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NewsPeople pressroom product portfolio in Southern California and Arizona. In addition, Joe Hernandez has been named central region offset account manager for prepress and press room product sales in Minnesota, Iowa, Missouri, North and South Dakota. He spent the past 24 years with Fujifilm graphic systems division. Steve Hunt has been named president and publisher of the High Desert Media Group in California. He will oversee the Victorville (Calif.) Daily Press, its five weekly publications and their websites. Hunt joined the Daily Press as editor in 2014. Prior to that, he was managing editor of the content center for the Los Angeles News Group. Lewis D’Vorkin has been named editorin-chief of the Los Angeles Times. Since 2010, D’Vorkin had served as Forbes chief product officer. He has also worked at numerous media outlets including AOL, Wall Street Journal and the New York Times. In addition, Mickie Rosen has been named president of the Times media group. Most recently, Rosen served as a senior advisor to the Boston Consulting Group. Craig Ettinger has been appointed senior vice president/chief digital officer of AMG/Parade. In his new role, Ettinger will lead the company’s digital media operations and strategy. He previously served as founder and CEO of Josar Media. Before that, Ettinger spent 15 years at Time Inc. Andrew Bottrell has been named news editor of The North Platte (Neb.) Telegraph. He joined the paper in 2011 as a crime, courts and city reporter. For the past three years, Bottrell had served as sports editor. Dale Brendel has been named publisher of the Muskogee Phoenix and Tahlequah Daily Press in Oklahoma. He will continue 60 |
E & P | DECEMBER 2017
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Sam Fisher has been elected president and chief executive officer of the Illinois Press Association. Since 1993, he served as publisher of the Bureau County Republican, Putnam County Record and Tonica News in Illinois. He also was publisher of Sauk Valley Media for the past three years. Fisher succeeds Dennis DeRossett, who resigned earlier this year.
serving as publisher of the Stillwater (Okla.) New Press. Brendel joined the News Press four years ago as general manager and editor. He was promoted to publisher a year later. Jesse Mullen has been named publisher of the Statesman-Examiner in Colville, Wash. Most recently, Mullen was senior director of product and content management of Civitas Media. He has held advertising and publishing positions at newspapers in Wyoming, Montana, Oregon and Washington. Mullen started his career as night editor of the Laramie (Wyo.) Boomerang. Karen Beaudoin has been named director of digital content platforms at the Portland Press Herald/Maine Sunday Telegram. She joined MaineToday Media, the paper’s parent company, more than 13 years ago. Most recently, Beaudoin served as web editor for the Herald. Former city editor Katherine Lee succeeds her in that position. Sharon Sorg has been named publisher of the Meadville (Pa.) Tribune. She succeeds Jim Galantis, who had served as publisher for the last six years. Sorg rejoins the paper after serving as its publisher from 2007 to 2011. She will also continue her role as publisher of the The Sharon (Pa.) Herald, the New (Pa.) Castle News and the Allied News in Grove City, Pa. Markus Feldenkirchen has been named CEO of ppi Media US, Inc. In his new
role, Feldenkirchen will be responsible for managing the company’s U.S. branch. Most recently, he served as managing director of ppi Media GmbH. Andrew MacLeod has been named president and chief operating officer of Postmedia. MacLeod joined the company as executive vice president and chief commercial officer in 2014. Prior to joining Postmedia, he was senior vice president and regional managing director for BlackBerry. Cathy Hughes has been named tier three group publisher for Lee Enterprises. In her new role, Hughes will oversee operations in Flagstaff, Ariz.; Carlisle, Pa.; Maysville, Ky.; Longview, Wash.; Napa, Calif.; Santa Maria, Calif.; and Hanford, Calif. She will continue serving as publisher of The Times and Democrat in Orangeburg, S.C. Chris Segal has been named interim executive editor of the New Bern Sun Journal and The Free Press in North Carolina. Segal previously served as managing editor of the Jacksonville (N.C.) Daily News. He also was a reporter covering health, education and business at the Panama City (Fla.) News Herald. editorandpublisher.com
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Gannett Imaging and Ad Design Center (GIADC) 400 Locust St., Suite 440 Des Moines, IA 50309 email@example.com
Who We Are Gannett Imaging and Ad Design Center is a full-service design group, specializing in pre-media services ranging from high-end revenue generating advertising campaigns to imaging and ad production services. With over 400 creative employees, we are able to partner with you unlike any other player on the field. Our customers represent hundreds of publications nationwide that demand the highest standards of quality. GIADC is currently one of the largest ad production in-sourcing/outsourcing operations, producing on average 35,000 print and digital ads per week, 60,000 images and 44,500 pages to print per week. The GIADC is doing work for 114 Gannett newspapers including USA Today and 57 NonGannett sites.
Benefits to a Newspaper
Toni Humphreys, VP, Pre-Media, Email: firstname.lastname@example.org
Outsourcing production work to GIADC requires minimal or no capital investment. Insourcing is difficult and can be costly. We’ve already laid that groundwork and gone through the growing pains. Now you have the opportunity to benefit from our experience and investment! GIADC is a partner that understands your business. We can contribute more than just building ads by becoming a true extension of your team. Quality and offerings can be improved in most locations, helping you generate revenue. Best of all, you free up your resources to focus on what you do best—SELL.
Why Companies Choose Us We are very, very good at what we do. We are based 100% in the US, with locations in Des Moines, IA and Indianapolis, IN. All of our work is produced in-house at these two locations. Our management group is fiercely committed to the success of both our own teams and yours. We don’t just think outside the box. We burned the box, and our customers win big as a result.
How We Are Different The biggest advantage that we have over our competition is that we live and breathe this business daily just like you do. The GIADC interacts with thousands of sales teams, customers and publishers on a daily basis, so we understand your business. We are a media company first. We understand what it takes to meet deadlines and keep customers happy. Our goal is to allow you to focus on your business and not on production.
Testimonial/Current Clients/Success Stories The World Company "When I did my research on GIADC, the overriding comment came back that the Gannett team was top flight and the ease of implementation was well orchestrated. After our team went through the transition, the process and communication was better than I imagined. The GIADC folks were total pros, pleasant to work with and had all the answers. We look for partners, not vendors and the GIADC folks quickly became part of our family." —Mark Cohen, Publisher, Beacon Journal Media
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E&P Directory-Leverage:E&P Directory Ad-Leverage 7/11/17 3:10 PM Page 1
Statement of Ownership, Management and Circulation · 1. Publication Title “Editor & Publisher” · 2. Publication Number “0168-120” · 3. Filing Date “10/01/17” · 4. Issue Frequency Monthly “Jan, Feb, Mar, Apr, May, Jun, Jul, Aug, Sep, Oct, Nov, Dec.” · 5. Number of issues Published Annually “12” · 6. Annual Subscription Price “$99.00” · 7. Complete Mailing Address of Known Office of Publication (Not Printer) (Street, City, County, State, and Zip + 4) “18475 BANDILIER CIRCLE, FOUNTAIN VALLEY, ORANGE, CALIFORNIA 92708-7000” ° Contact Person “R. AVILA” ° Telephone “949-660-6150-254” · 8. Complete Mailing Address of Headquarters or General Business Office of Publisher (Not Printer) “18475 BANDILIER CIRCLE, FOUNTAIN VALLEY, ORANGE, CALIFORNIA 92708-7000” · 9. Full Names and Complete Mailing Addresses of Publisher, Editor, and Managing Editor (Do not leave blank) ° Publisher (Name and complete mailing address) “DUNCAN McINTOSH JR., 18475 BANDILIER CIRCLE, FOUNTAIN VALLEY, ORANGE, CALIFORNIA 92708-7000” ° Editor (Name and complete mailing address) “JEFFREY FLEMING, 18475 BANDILIER CIRCLE, FOUNTAIN VALLEY, ORANGE, CALIFORNIA 92708-7000” ° Managing Editor (Name and complete mailing address) “NU YANG, 18475 BANDILIER CIRCLE, FOUNTAIN VALLEY, ORANGE, CALIFORNIA 92708-7000” · 10. Owner (Do not leave blank. If the publication is owned by a corporation, give the name and address of the corporation immediately followed by the names and addresses of all stockholders owning or holding 1 percent or more of the total amount of stock. If not owned by a corporation, give the names and addresses of the individual owners. If owned by a partnership or other unincorporated firm, give its name and address as well as those of each individual owner. If the publication is published by a nonprofit organization, give its name and address. ° Full Name “Duncan McIntosh Company, Inc.” “Duncan McIntosh Jr.” ° Complete Mailing Address “18475 Bandilier Circle Fountain Valley CA 92708-7000” “18475 Bandilier Circle Fountain Valley CA 92708-7000” · 11. Known Bondholders, Mortgagees, and Other Security Holders Owning or Holding 1 Percent or more of Total Amount of Bonds, Mortgages, or Other Securities. If none, check box None ° Full Name ° Complete Mailing Address · 12. Tax Status (For completion by nonprofit organizations authorized to mail at nonprofit rates)(Check one) ° The purpose, function, and nonprofit status of this organization Has Not Changed During Preceding 12 Months ° ÿ Has Changed During Preceding 12 Months and the exempt status for federal income tax purposes: ° (Publisher must submit explanation of change with this statement) · PS Form 3526, July 2014 · 13. Publication Title “Editor & Publisher” · 14. Issue Date for Circulation Data Below 10/01/2017 · 15. Extent and Nature of Circulation ° Average No. Copies Each Issue During Preceding 12 Months ° No. Copies of Single Issue Published Nearest to Filing Date · a. Total Number of Copies (Net press run) “12,392” “12,406” · b. Paid Circulation (By mail and Outside the mail) ° (1) Outside County Paid/Requested Mail Subscriptions stated on PS Form 3541. (Include direct written request from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies and exchange copies.) “5,839” “4,942” ° (2) In-County Paid/Requested Mail subscriptions stated on PS Form 3541. (Include direct written request recipient, telemarketing and internet requests from recipient, paid subscriptions including nominal rate subscriptions, employer requests, advertiser’s proof copies and exchange copies.) ° (3) “Sales Through Dealers and Carriers, Street Vendors, Counter Sales, and Other Paid or Requested Distribution Outside USPS” “728” “320” ° (4) Requested Copies distributed by Other Mail Classes Through the USPS (e.g. First-Class Mail) ° c. “Total Paid and/or Requested Circulation [Sum of 15b. (1), (2), (3), and (4)] “6,567” “5,262” · d. Free or Nominal Rate Distribution (By Mail and Outside the Mail) ° (1) Outside-County Nonrequested Copies Stated on PS Form 3541 (include sample copies, requests over 3 years old, requests induced by a premium, bulk sales and requests including association requests, names obtained from business directories, lists and other sources.) “5,460” “5,569” ° (2) In-County Nonrequested Copies stated on PS Form 3541 (include sample copies, requests over 3 years old, requests induced by a premium, bulk sales and requests including association requests, names obtained from business directories, lists and other sources.) ° (3) Nonrequested Copies Distributed Through the USPS by Other Classes of Mail (e.g. FirstClass Mail, nonrequested copies mailed in excess of 10% Limit mailed at Standard Mail or Package Services Rates) ° (4) Nonrequested Copies Distributed Outside the Mail (include pickup stands, trade shows, showrooms and other Sources) “0” “0” · e. Total Nonrequested Distribution (Sum of 154d (1), (2) and (3) “5,460” “5,569” · f. Total Distribution (Sum of 15c. and e) “12,027” “10,831” · g. Copies not Distributed (see Instructions to Publishers #4, (page #3)) “365” “1,575” · h. Total (sum of 15f and g) “12,392” “12,406” · i. Percent Paid and/or Requested Circulation (15c divided by f times 100) “54.60” “48.58” · 16. Publication of Statement of Ownership ° Publication required. Will be printed in the December 2017 issue of this publication. ÿ Publication not required · 17. Signature and Title of Editor, Publisher, Business Manager, or Owner ° ° Date 10/01/17 · I certify that all information furnished on this form is true and complete. I understand that anyone who furnishes false or misleading information on this form or who omits material or information requested on the form may be subject to criminal sanction. (including fines and imprisonment) and/or civil sanctions (including civil penalties).
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Give your company Vision Data’s
“Soup-to-Nuts” Advantage! For over 40 years, Vision Data has been dedicated to hiring and retaining the best people and fostering an atmosphere of industry-leading innovation, while building our solid history of growth, without the need for merger or acquisition. By providing for publishers’ changing needs with the development and advancement of our complete suite of dynamic internally developed software applications. The result of our unified approach to development, backed by the industry’s best service and user support, mean huge benefits for today’s progressive publisher; a complete “Soup-to-Nuts” menu of coordinated sales, customer service, business and production applications:
Online VisionWeb tool suite: • Revenue-building user-friendly Web customer service screens for subscribers, carriers, dealers, classified and retail advertisers; all driven directly by our base systems, designed to build income while saving time and reducing staff costs. Included advertising search engine creates more sales.
• Single database, single screen entry for classified, retail, on-line, preprints, special
packages, etc. Campaign management suite, CRM, E-tears, auto proof email, etc. Total advertising functionality in a single application. Remote browser-accessed account management for outside sales reps connects directly to order entry, ad tracking, accounting, reporting, enabling full instant functionality from the field including artwork submission by rep or customer.
• Impeccable complete accounts receivable reporting and management. • Optional accounts payable/general ledger availability. Technological Innovation: Vision Data constantly re-invests in innovation and development. Our experienced staff has excellent skills in managing accounting and circulation, as well as flowing and controlling ads. We are constantly developing revenue modules that add to your sales packages. Our VisionWeb suite team is second to none in the industry and is dedicated to keeping Vision Data on the cutting edge of that technology.
Configuration Options: Vision Data “Soup-to-Nuts” packages are available in various configurations: In addition to locally-hosted server configurations, we offer both IaaS (Infrastructure as a Service - Vision Data hosted) and SaaS (Software as a Service - leased access) system configurations, both of which save you the cost and manpower of installing and managing your own server.
Large Customer Base: We have a large base of over 2,000 publications made up of a good mix of privately owned newspapers and newspaper groups. We have continually grown our base at a manageable rate , aided by our reputation for outstanding customer service and attention to customer needs. We take great pride in our history of customer retention.
“Soup-to-Nuts” Ongoing Support Pricing: By investing in Vision Data’s “Soup-toNuts” systems, you can also lower your ongoing support costs by replacing multiple vendor support charges with a singled “Packaged” support charge. Publishers investing in the total Vision Data “Soup-to-Nuts” package can save over fifty percent from the cost of multiple support packages.
Competitive Pricing: When we believe a publication is a good fit for Vision Data’s userbase (built over 40 years of steady growth) we can be very aggressive with pricing. We are privately-owned and no one can touch our low overhead .
For outstanding overall performance, simplicity of operation, vendor reputation, ongoing relations & support, innovation, and the cost of implementation, you should definitely consider Vision Data as your next system.
• Circulation management system for today’s print, digital, TMC and blended
subscription models. Management dashboard instantly displays and compares data, CASS certification, postal reporting, remote access for account or route management, EZ Pay, user-friendly CSR, full accounting and reporting.
• User-friendly Classified Pagination/Publication Layout for Quark or InDesign. • Ad-Tracking functionality streamlines and manages ad creation, proofing, etc. Cut costs, track production time, reduce makegoods with this powerful tool.
Contact us today . . .
Reach Decision Makers Is Explaining Your New-media Business to Newspaper Executives a Constant Challenge?
Rapid and continuous technology changes make it tough for publishing executives to keep current with products and services provided by new-media companies. Our readers constantly ask if we would create a directory, listing new-media companies and outlining how they benefit newspapers. Newspaper industry decision makers are looking to simplify their lives, and our new business directory will help publishers better understand the products and services you sell. To advertise in E&P’s Business Directory, please contact:
E&P Sales (949) 660-6150, ext. 214 email@example.com
Archive In A Box Phone: 360-427-6300 Website: www.ArchiveInABox.com Who We Are: We specialize in making digital copies (scans) of your printed newspapers and bound volume archives which you can store online and access from any device. • Our service includes everything — shipping & logistics, high resolution scanning, digital copies, hard drives, and online hosting. • We work on your schedule and budget with no contract commitment — scan in batches, and pay-as-you-go. • You exclusively own and control the original scans and all copies. No partnership is required. How will you benefit? As the steward of your community’s published history, you know the value of your printed newspaper archive. Don’t wait — begin your digitization before you suffer a loss! • Digital copies preserve your archive, and effectively nullify physical loss. • Your bound volume, loose, and microfilm materials can be digitized. • Fully searchable. • Integrate with your existing PDF archive. Case studies and testimonials Please visit our website for complete details: www.ArchiveInABox.com
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CLASSIFIED ADVERTISING Phone: 800-887-1615
Brokers / Appraisers
Brokers / Appraisers
Newspapers • Magazines • Shoppers Book Publishing • Directories • Digital Media
On-Demand Access to Tenured Professionals Meeting Multi-Media Business Challenges with Foresight & Precision
APPRAISALS ACCOUNTING BROKERING
BUSINESS EDITOR: KPC Media Group Inc. is seeking an editor to oversee the production of a newspaper in northeast Indiana in print and online. The role is one that requires an organized multitasker who is sociable, deadline driven and has a general interest in data-driven news, community-based journalism and local industries and topics. The editor will be expected to get involved in the community outside the oﬃce and represent the publication and company at various events and engagements. The editor will serve as a mentor and resource to a team of reporters. The editor will be a working editor, writing stories weekly as well as editing reporters’ material and coordinating coverage. The editor will be responsible for overseeing the publication’s website in terms of news content, ensure and maintain an active social media presence and coordinate the production of a daily newsletter. The editor will work closely with other KPC Media Group Inc. editors to support, promote and build news coverage across the company. The ideal candidate has a bachelor’s degree in Journalism or equivalent experience, at least seven years of industry experience, excellent problem solving skills and at least two years of management experience. The candidate should have a solid understanding of AP style, Excel and social media. Skills in photography, videography, InDesign and Photoshop are a plus. To apply, please submit your resume to: firstname.lastname@example.org and list “Editor” in the subject line. KPC Media is a family-owned company oﬀering competitive pay and beneﬁts.
Accounting, Tax, Debt Management, Entity Formation, Valuation & Financial Advisory Services
ADVERTISING MANAGER: Mohave County Miner, Inc., a subsidiary of Western News & Info, Inc., is Kingman, Arizona’s only daily news publication. Centrally located between Las Vegas, NV, Lake Havasu City and the Grand Canyon allowing the residents of the Kingman community access to a variety of activities year round. MCMI’s daily publication, the Daily Miner, is seeking a vibrant forward thinking candidate who can provide a proven track record of advertising sales success to lead our small but spirited sales team. The right applicant must be results driven, proven abilities in increasing department revenue, create and implement aggressive digital strategies, possess eﬀective building of a cohesive team, and provide continuous forecasting to ensure budget goals are met. The experienced candidate will posses solid leadership and advertising sales management in the print & digital media arena. Comprehensive beneﬁts package, 401(k) and Paid Time Oﬀ. To apply, send resume to: email@example.com. EEOE NSE
The Only Way To Reach a Goal is to Have One!
CIRCULATION MANAGER: The Martinsville Bulletin in Martinsville, Virginia has an immediate opening for a Circulation Manager. The Circulation Manager will oversee the day-to-day operation of the circulation department including sales, service, distribution and all facets of the home delivery and single copy operation. The manager is also responsible for growing circulation by increasing the subscriber base through sales and marketing in the deﬁned area.
Proud to be the Expert Media Financial Valuation Resource for ”FORBES 400 List of America’s Richest People” 2017, 2016 and 2015
KAMEN & CO. GROUP SERVICES Media Appraisers, Accountants, Advisors & Brokers (516) 379-2797 • 626 RXR Plaza, Uniondale, NY 11556 firstname.lastname@example.org • www.KamenGroup.com
NEWSPAPER/BROADCAST CROSS-OWNERSHIP. Former AP and immediate past president of The National Association of Media Brokers, I have 32 years of success representing buyers and sellers of radio & TV stations. Contact Glenn Seraﬁn, Seraﬁn Bros., Inc., Broadcast Brokerage & Finance. email@example.com. 813-885-6060.
Publications For Sale
Publications For Sale
NYC WEEKLY NEWSPAPER new to market, Myrtle Beach/Charleston, SC coupon books, women’s & tourist magazines, Long Island, NY Horse Magazine for enthusiasts, New Mexico (Sierra County) Weekly Newspaper, Kansas City & Chicago glossy cultural Magazines, National Broadcast/Publishing Annual Directory, National Angler/Outdoors Magazine, Honolulu Book Pub Co. firstname.lastname@example.org. 516-379-2797, www.kamengroup.com.
E & P | DECEMBER 2017
We are seeking a candidate who has the ability to meet goals, superior oral and written communication skills, strong problem solving and decision making skills, excellent time management and organizational skills, strong multi-tasking and demonstrates initiative, proﬁciency in Microsoft Oﬃce Suite, including Excel and Word. The candidate must be able to develop and implement action plans, strategies and goals for the distribution team. The candidate must also have experience with revenue and expense budgets. The Martinsville Bulletin (BH Media Group – a division of Berkshire Hathaway) is located in the foothills of the Blue Ridge Mountains and is a 6 day, 10,000-circulation newspaper. In addition to the daily newspaper, the Martinsville Bulletin publishes a weekly TMC product and a website, www.martinsvillebulletin.com. BH Media oﬀers a competitive salary and beneﬁts package along with a company matched 401K plan. E.O.E. Submit your application and resume online at: http://bit.ly/2hEFAf9
Please tell them you saw it in
11/21/17 9:35 AM
DEAN, MANSHIP SCHOOL OF MASS COMMUNICATION, LOUISIANA STATE UNIVERSITY Louisiana State University invites applications for the position of Dean of the Manship School of Mass Communication. We seek applications from individuals nationally or internationally recognized as scholars and/or professionals. Candidates must possess the skills necessary to lead and manage a dynamic program of scholars, professionals, and students focused on research, teaching and public relations in media and public aﬀairs. The Dean is the chief academic oﬃcer of the School, which oﬀers undergraduate education in Journalism, Public Relations, Digital Advertising, and Political Communication as well as the only graduate program in the U.S. in media and public aﬀairs. The School oversees the innovative Reilly Center for Media & Public Aﬀairs, the Media and Diversity Forum, three stateof-the-art research labs, and student media. With a combined endowment of more than million, the School currently has a total of 34 full-time faculty and 21 full-time staﬀ positions, along with approximately 500 undergraduate majors and 60 Masters and Ph.D. students. The School is accredited by the Accrediting Council on Education in Journalism and Mass Communications (ACEJMC) and the Southern Association of Colleges and Schools (SACS). The Dean is responsible for all matters related to the administration of the School, including academic programs, faculty, staﬀ, students, facilities, budget, alumni relations, and fundraising. Reporting to theProvost, the Dean works collegially with the faculty to advance the school’s mission of excellence in research, teaching, and service to the communications professions. He or she is able to articulate a vision for producing and understanding mass communication in the 21st century; shows an understanding of and commitment to continually developing relevant and innovative education for today’s rapidly changing media world; demonstrates business acumen in all aspects of the school’s endeavors, including strategic planning and developing new sources of external and internal funding; forms and maintains partnerships with the private sector, professional organizations and campus entities; maintains a deep commitment to diversity in its broadest terms; and eﬀectively represents the school’s best interests internally and externally. Candidates must have a degree in one of the School’s ﬁelds of study or a related ﬁeld, or commensurate experience in a related professional ﬁeld, and academic or professional credentials appropriate for appointment at the rank of full professor, including a sustained and outstanding record of scholarly publication or comparable professional achievement. Experience and knowledge in both academic and mass communication professions is ideal. For a brief description of the position as well as the Manship School, please visit: Dean of the Manship School of Mass Communication Search Website Anticipated appointment date is July 1, 2018. Review of applications will continue until the position is ﬁlled. Electronic applications are preferred, including a curriculum vitae and letter of interest, and should be submitted online at: Dean, Manship School of Mass Communication. Letters of nomination may be sent to Cynthia Peterson, Chair of Search Committee, College of Science, 336 Hatcher Hall, Louisiana State University, Baton Rouge, LA 70803. LSU SYSTEM IS AN EQUAL OPPORTUNITY/EQUAL ACCESS EMPLOYER DIRECTOR OF OPERATIONS: Color Web Printers, a Division of Gazette Communications, is a full service commercial printing facility including cold web oﬀset printing and digital variable printing. The Director of Operations for Color Web Printers will lead, direct and control all operations including production services and support to achieve the medium and long term ﬁnancial and operating objectives set by the overall organization business plan. This position has the overall responsibility of ensuring the manufacture of products in planned quantities, at budgeted cost, and of desired quality within established deadlines. Other responsibilities include:
EDITOR: General Conference of SDA seeks an Editor in Silver Spring, MD. Requirement: Bachelor’s (BA/BS) degree in English, Religion or Education or foreign equivalent. Two years of experience in editing and/or teaching, plus min. six credit hours in curriculum development. Limited travel – less than 5% annually. Must be a member of the Seventh-day Adventist Church. Mail resumes to: Lori Yingling, General Conference of SDA, GCHR, 12501 Old Columbia Pike, Silver Spring, MD 20904 MANAGING EDITOR: The award-winning Kearney Hub newspaper is seeking a Managing Editor to lead an experienced staﬀ of reporters, editors and image specialists looking to the future of digital and print publishing. The successful candidate must be a professional journalist with at least ﬁve years of daily newspaper experience and a bachelor’s degree or equivalent experience. This Managing Editor must be forward-thinking and innovative with a focus on producing the best content possible to excite our readers and grow our audience. Candidate must be knowledgeable about technology and how to deliver news on every digital platform as well as producing a quality print edition. Strong editing and story development skills a must with the ability to coach staﬀ.Managing Editor will be responsible for editorial writing and all departmental administrative duties. The Kearney Hub publishes Monday through Saturday in a community of 30,000 and covers nine counties in central Nebraska.Kearney is a very progressive community home to the University of Nebraska at Kearney with vibrant arts and entertainment oﬀerings, sporting events including a USHL hockey team and outdoor activities. This position oﬀers a competitive salary and beneﬁts package. The Kearney Hub is a BHMedia newspaper, a Berkshire Hathaway Company. To apply send resume and cover letter to publisher Julie Speirs at email@example.com MANAGING DIRECTOR: RJ Media Group, a family-owned and growing media company in CT & RI, is seeking a dynamic leader to build the newest division of our company! HOMEBASE Digital will be a full-service digital agency, oﬀering marketing solutions driving business growth in our communities. This senior manager will help craft the strategic plan for our digital agency and then execute it. For a seasoned, entrepreneurial, digital executive who likes to build, this could be the perfect opportunity for you! The Managing Director will be actively involved in sales, fulﬁllment, training, marketing and the P&L for the agency. You will build the budget, assist and coach the sales team and manage performance & advertiser satisfaction during campaigns. Submit resume, salary requirements and cover letter telling us why we should talk, to Liz White: firstname.lastname@example.org. PRE-PRESS TECHNICIAN: The Pueblo Chieftain, Colorado’s oldest daily newspaper, has an immediate opening for a talented, experienced Pre-Press Tech to join its award-winning team. This position will be responsible for the overall duties for our daily newspapers and our commercial customers.
To Apply: www.thegazette.com/careers or send cover letter, resume and salary requirements to: Color Web Printers, Attn: Human Resources, 4700 Bowling St SW, Cedar Rapids, IA 52404
Essential Competencies and Qualiﬁcations: • Artwork and layout knowledge • Must be competent with computes and design software • Must be competent producing original Mac digital ﬁles • Must have experience working with outside customers submitted ﬁles • Must be experienced using Adobe Suite applications: 1. Adobe Photoshop 2. InDesign 3. Acrobat 4. Illustrator • The ability to learn new software and apply skills as needed • Internet navigation with various software for posting and retrieving ﬁles • Knowledge of 4-color printing • Ability to look, ﬁnd and correct potential print issues in customer submitted ﬁles • Must have experience in imposition layout • Ability to communicate eﬀectively with clients, customers and co-workers • Ability to prioritize and coordinate job parts in order to meet print deadlines & schedules • Prefer 5 + years of newspaper prepress experience • Prefer specialized training in graphic arts and computer programs
Pre-employment drug screen required. EOE
To apply, please email email@example.com.
• Build and maintain customer relationships with key personnel, including external and internal clients. • Develop and implement an operations strategy and plan to ensure operation objectives and metrics are met and customers are satisﬁed. • Direct manufacturing activities to include commercial contract printing, process development and business expansion. • Direct the production assembly operation and manages the most diﬃcult problems involving the manufacturing process. Position requires a Bachelor’s Degree in technical discipline, business, or equivalent years of related experience with 7+ year’s management in a production environment. Candidates must be eﬀective at identifying trends, causes and exceptions to planned production resulting in action addressing variances. This includes measurement of actual performance to budget, work scope and material. Must have signiﬁcant, proven ﬁnancial, analytical, planning and leadership skills and experience.
DECEMBER 2017 | E & P
11/20/17 3:02 PM
shoptalk /commentary The Power of Good Journalism Can Change Culture By Henry Briggs
here has been a lot of talk about the decline of newspapers, along with criticism of “the media,” especially “the mainstream media.” In fact, the word “media” has become an epithet. And there is some truth to all the derision. Fox News and MSNBC, the Washington Times and the Huffington Post, as a few examples, don’t report “news” as much as propaganda. They prefer innuendo over facts, except for those rare occasions when facts support their world view. The writing is catchy and the headlines are attention grabbing, so the reader/viewer gets sucked into a vortex of right or left opinions almost before he/she knows it. TV and radio take slanted news to new heights. An inflection here, a tilt of the eyebrow there, judicious use of descriptive words (“We have sad news to report tonight”, “A stunning turn of events,” and “Gunshots rang out!”), and the whole news cast takes on the atmosphere of a bellyache session at the local bar. Add Trump’s constant accusations of “fake news” and his vitriolic attacks on legitimate news organizations like the New York Times, Washington Post, NBC, CBS, ABC and others, and respect for real journalists has dropped to the level of…well, I hate to say it, but…Congress. Consider, for a moment though, the work of legitimate journalists. I’m not talking about powerful, highly paid news people. I’m talking about real reporters at bigger and smaller media outlets, people who work long hours for low pay and focus completely on getting facts right. Most are pretty idealistic about finding and reporting the truth, not opinions. Their publishers, particularly for the big papers, may assign stories along a particular
For all those people who use the word “media” as an epithet, here’s a question: where would we be without it? political path, but good journalists stick to facts. They build stories one fact at a time, verifiable detail after verifiable detail. Good editors check those stories and edit out facts that aren’t corroborated twice. That’s old school journalism. And it’s practiced every day in newsrooms across the country. Do they make mistakes? Of course. And they publish corrections freely and quickly. But generally they get it right. They cast bright lights into the shadows where bad actors hide like rats in a basement. One dramatic example of how good reporting impacts our culture was the New York Times and its expose of Harvey Weinstein. He was the head of a Hollywood studio that, for years, has produced great movies. But, in the basement of his soul lurked not just a philanderer, but a fat nasty in his underwear who made exposing himself a predicate to casting women actors. He isn’t alone, of course. Hollywood producers, directors, agents, and others have been doing that behind the scenes since the Hollywood sign first adorned Mt. Lee in L.A. He got away with it for decades. He covered his tracks, and, because of his power, no one in the industry had the courage to stop him. Investigative reporting is something newspapers have long excelled at. Think of
the Boston Globe’s Spotlight team exposing the Catholic Church pedophilia or the Washington Post’s Watergate investigation of Tricky Dick. Those stories, and others from papers across the country, have changed the national discourse, not to mention presidents. Finding and publishing stories like these requires news organizations with heft and conviction, not to mention deep pockets, because bad guys with power are hard to drag into the light of day. Following the New York Times story, dozens of actresses with similar Weinstein stories took to social media and Harvey tumbled like a false idol. That led to an outpouring of sympathy for women in Hollywood and anger at the Hollywood establishment, including the “Me too” movement. In a matter of days, the culture changed across the country. Because of journalists. Yes, there are bad actors in the news business. Yes, there is occasional “fake news.” But guess who exposes them? Guess who told the nation about Russia’s interference in our election? Guess who told us about Russia placing genuine “fake news” on Facebook and Twitter? Journalists. That’s what journalists do. That’s why we have newspapers and a free press. For all those people who use the word “media” as an epithet, here’s a question: where would we be without it? Henry Briggs is a producer/director and a columnist for Main Line Suburban Life, Main Line Times and Main Line Media News. You can read other columns by him at mainlinemedianews.com or henrybriggscolumn.com.
Printed in the USA. Vol. 150, No 12, EDITOR & PUBLISHER (ISSN: 0013-094X, USPS: 168-120) is published 12 times a year. Regular issues are published monthly by Duncan McIntosh Co. Inc., 18475 Bandilier Circle, Fountain Valley, CA, 92708-7000; Editorial and Advertising (949) 660-6150. Periodicals postage paid at Fountain Valley, CA 92708, and additional mailing offices. Postmaster: Please send address changes to: EDITOR & PUBLISHER. P.O. Box 25859, Santa Ana, CA 92799-5859. Copyright 2017, Duncan McIntosh Co. Inc. No part of this publication may be reproduced, stored in any retrieval system, or transmitted, in any form or by any means, electronic, mechanical, photocopying, or otherwise, without the prior written permission of the publisher. Subscription Price: U.S. and its possessions, $99.00 per year, additional postage for Canada & foreign countries $20.00 per year. Single copy price $8.95 in the U.S. only; Back issues, $12.95 (in the U.S. only) includes postage and handling. Canada Post: Publication Mail Agreement No. 40612608. Return undeliverable Canadian addresses to: Bleuchip International, P.O. Box 25542, London, ON N6C 682. Subscriber Services (888) 732-7323; Customer Service Email: firstname.lastname@example.org.
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11/20/17 2:57 PM
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MARK YOUR CALENDAR NOW!
A TIME FOR TRANSFORMATION March 12-14, 2018 Hershey Lodge & Convention Center Hershey, PA
THE 2018 AMERICA EAST CONFERENCE IS TRANSFORMING TO MEET THE CHANGING NEEDS OF OUR ATTENDEES AND SUPPORTING ORGANIZATIONS.
ATTENDEE REGISTRATION COMING SOON!
TRANSFORMING SPONSORSHIP & EXHIBITION OPPORTUNITIES
The 2018 event features ample general and breakout educational sessions, interactive hands-on workshops and multiple networking opportunities throughout the robust trade show floor. Industry leaders will address hot topics and discuss current trends in both the print and digital sides of the news media landscape.
With a redesigned exhibit hall layout that allows for increased traffic flow, bundled exhibit booth packages that include more value for the vendor dollar, unique sponsorship opportunities encouraging increased interaction with attendees, and unopposed exhibit hall hours, supporting organizations will have more chances than ever to make important connections and generate a positive return on investment.
Learn more at www.america-east.com America East is presented by P E N N S Y L V A N I A
A S S O C I A T I O N
For more information, contact: MARY FIRESTONE Manager, Convention Sales 717.703.3034 email@example.com