USAEXtra
From Boardroom to Lakefront:
Lynda Bouchard Patterson Reflects on Leadership, Life and Business
By Todd McElwee
As ASAE members gather in Los Angeles for the 2025 Annual Meeting, some will celebrate a new scholarship aimed at strengthening the AMC sector.
The ASAE AMC Leaders Scholarship, created by former ASAE Chair Lynda Bouchard Patterson, FASAE, CAE, supports emerging professionals in association management companies, helping to open doors Patterson herself once walked through.
“This community gave me opportunities that shaped my career and life,” Patterson told USAE. “This scholarship is one way to give back and ensure the next generation has access to those same experiences.”
Patterson said this gift is part of a new chapter that blends decades of association leadership with personal
growth, entrepreneurship, and a new venture in a summer place where it all began—Minocqua, Wisconsin.
As founder of AMPED Association Management, Patterson led dozens of professional and trade associations through growth, transitions, and innovation. She built a firm known for its people-first culture, operational excellence, and mentorship of rising leaders. In 2024, she finalized the sale of AMPED and turned her focus to a new venture: Association CEO.
Through Association CEO, Patterson offers interim CEO services, executive coaching, organizational audits, and strategic facilitation to boards and senior leaders navigating change.
“I’ve experienced firsthand how powerful it is to step away from the office and screens to have the time and space to reflect and plan,” she said. “Whether serving in an interim role or
coaching behind the scenes, the goal is the same: to lead through transitions and help organizations move forward with clarity.”
She also completed her professional coaching certification, a move she said further deepens her commitment to strengthening leadership capacity across the association sector.
In parallel with launching Association CEO, Patterson purchased a four-cabin lake resort in Minocqua, Wisconsin, now known as Bouchard Shores. The property hosts groups for family reunions, weddings, and corporate retreats, accommodating up to 26 guests.
Though new to resort ownership, Patterson’s connection to Minocqua runs deep. She spent her childhood summers in the small Northern Wisconsin town on the lake, swimming, Please turn to page 1
ASAE Immediate Past Chair Lynda Bouchard Patterson (center), FASAE, CAE, Founder & CEO of Association CEO, is the owner of Bouchard Shores—a four-cabin lake resort in Minocqua, Wisconsin, established in 2024. She operates the property with her children (left to right) James, Jayne, Henry and Charlotte.
HOTS Close Encounters… During a promotional video shoot in Alaska’s Katmai National Park, Seattle Kraken team member John Hayden and mascot Buoy had a close call with a brown bear. The mascot and hockey player were fly-fishing with local guides in the Brooks River as part of a trip promoting youth hockey, and no one was harmed during the interaction. According to an August 5 report from the Associated Press, it’s common for brown bears to fish for salmon in the river. “Bears are everywhere at Brooks Falls and, like, this is their territory,” said Melissa O’Brochta, Kraken Partnership Marketing Director. “They’re also super used to seeing humans. So I wasn’t scared.” According to Hayden, the bear was quite taken with the team’s troll mascot. “I want to blame it on
USAE
Publisher & Executive Editor 1982 – 2021 Anne Daly Heller
Publisher-Emeritus Ross E. Heller ross@usaenews.com
Publisher James Heller james@usaenews.com
Associate Publisher Todd McElwee todd@usaenews.com
Managing Editor Jonathan Trager jon@usaenews.com
Hotel Editor Jordan Bradley jordan@usaenews.com
Creative Director Diane Nichols dkn@usaenews.com
Christy Pumphrey christy@usaenews.com
HOTS HOTS
Buoy,” he said in the video after the encounter. “They were pretty interested in his look.” The team wasn’t planning to involve the bear in any filming but decided to include it in a video posted to social. HOTS never had much of a desire to be a mascot, but being a bear magnet closes that door for good.
HOTS The Little Kicks… The Brooklyn Cyclones, a Minor League Baseball
team, held its annual homage to the greatest show-about-nothing, Seinfeld, on August 2, UPI reports. This year, the team held a dance contest to see who could best replicate the unforgettable dance performed by Julia Louis-Dreyfus’ character Elaine Benes in the season eight episode “The Little Kicks.” Olivia Vessel, a New York-based actress won the contest with her best impression of Elaine’s full-body dry heave set to music”—a
IHLA
description bestowed by Elaine’s friend George Costanza (played by Jason Alexander). The New York-based Cyclones have been hosting the Seinfeld-themed night since 2014. Attendees of the game also went home with a limited-edition Kramer bobblehead, depicting the zany character as an oil painting. HOTS wonders how many times “Serenity now!” and “No soup for you!” could be hear uttered—and shouted—in the stadium that night.
Applauds Return of MLB All-Star Game to Chicago in 2027
By Jordan Bradley
The 2027 Major League Baseball All-Star Game will be held at Chicago’s Wrigley Field, the MLB announced on August 1, and the Illinois Hotel and Lodging Association (IHLA) welcomes the game’s return to the Windy City.
The 2027 All-Star Game will be the first all-star game played at the home of the Chicago Cubs since 1990. It will be held on July 13, 2027.
“The Chicago Cubs and the city of Chicago hit a home run in securing the return of the MLB All-Star Game to Wrigley Field in 2027,” said Michael
Patterson
continued from page 3
skiing, and performing in the MinAqua Bats Water Ski Show—the oldest running amateur waterski show in the country—celebrating 75 years this summer.
“The Min-Aqua Bats were my first experience with a nonprofit,” she said. “It was also the first board I ever served on. That experience, even as a teenager, gave me a glimpse into leadership, bylaws, a board, and what it means to be part of something bigger than yourself.”
All four of her children—Charlotte, Jayne, T. Henry, and James—went on to ski for the Min-Aqua Bats as well, continuing the family tradition.
At Bouchard Shores, Patterson is involving her children in every aspect of ownership. Each has a unique role from building the website, handling bookings, mowing the lawn, coordinating linen and cleaning services.
“We’re all figuring it out,” she said. “My kids are learning what it takes to run a business, to build a budget, to solve problems, and prioritize our time and resources.”
Her time at the lake also played a vital role during the pandemic.
“Being in nature, away from the office, gave me the mental break to make decisions about my life and career,” Patterson said. “That space helped me see what mattered most
Jacobson, President and CEO, IHLA.
“We’re excited to welcome baseball fans from across the globe back to The Friendly Confines and show off all that our city has to offer, including award-winning hospitality that will have visitors returning to Chicago again and again,”
According to the MLB, Chicago has been working for the last several years to improve Wrigley Field and its surrounding Wrigleyville neighborhood in an effort to win the bid for an AllStar game.
First opening in 1914, Wrigley Field is the second oldest stadium still in
and continues to do so.”
Between Association CEO, Bouchard Shores, and the launch of the ASAE AMC Leaders Scholarship, Patterson’s work now blends strategy, service, and personal legacy. She continues to support the sector while creating new ways for others, including her children—to experience leadership and entrepreneurship firsthand.
operation after Boston’s Fenway Park. The beloved ballpark has been undergoing major structural renovations since 2014, according to Reuters, including expansions of stadium seating, the addition of a massive scoreboard and an expanded 30,000 square-foot clubhouse, a plaza outside the field, and a new office complex for the team’s administrative offices.
“The amazing transformation that has taken place at Wrigley Field and, indeed, Wrigleyville will provide a great setting for one of our most important events,” said MLB Commissioner
Please turn to page 4
“I hope my legacy is about creating access—for my family, for future association leaders, and for anyone wondering what’s possible when you pause, reset, and lead with intention,” she said.
As she reconnects with colleagues at ASAE’s Annual Meeting this week, Patterson reflects with gratitude—and looks ahead with purpose.
Sunset on the lake
Industry Veteran Jeff Hewitt to Retire from Visit Savannah
By Jonathan Trager
Jeff Hewitt will retire as Chief Sales Officer of Visit Savannah effective December 31, 2025, the Georgia organization has announced.
Hewitt, who has more than four decades of service in the tourism and hospitality industry, joined Visit Savannah in 2010. He said he looks back on the past 40 years “with tremendous gratitude to the people who believed in me and allowed me to try new and innovative things.”
“I have been fortunate to work with a talented and passionate team that has accomplished great things, and I will leave knowing that Savannah’s future is secure in their hands,” said Hewitt. “I appreciate the support my family has provided over the years—and their understanding when I missed the occasional birthday. But
most of all, I will cherish the lifelong friendships that have come from the amazing journeys this industry has provided. I look forward to the next chapter, and all the people and places that will be part of that story.”
During Hewitt’s tenure with Visit Savannah, room night production grew from 80,000 in 2010 to more than 315,000 in 2024, according to the organization. Savannah also saw a doubling of its total hotel room inventory and an expansion of the Savannah Convention Center, which has also doubled in size.
“Jeff’s impact on Savannah’s success as a meetings and tourism destination cannot be overstated,” said Joseph Marinelli, President & CEO of Visit Savannah. “His deep industry knowledge, relationship development, and passion for this city has helped shape not only how the world sees
Savannah—but also how we tell our story. While we will certainly miss his leadership, we are extremely grateful for the legacy he leaves behind.”
Hewitt has been involved with industry associations such as ASAE, PCMA, and Destinations International. He has been a board member of the Girl Scouts of Historic Georgia and a reviewer for the Georgia Department of Community Affairs committee. Hewitt is the Chairman of the Georgia Association of Convention & Visitors Bureaus (GACVB).
Visit Savannah’s Kellie Linder has been named Vice President of Sales & Services, effective January 1, 2026.
Jasmyn Goodwin Named Executive Director of Visit Omaha
By Jonathan Trager
Jasmyn Goodwin, who began her career at Visit Omaha in 2007 as a marketing and public relations assistant, has been named the next Executive Director of Visit Omaha in Nebraska.
Goodwin started in her new role on August 1. She said about five years into her job with the organization she set a goal of eventually occupying the top position. She succeeds Deborah Ward, who retired at the end of July.
“I am so proud and excited about this next chapter,” said Goodwin. “We have strong momentum going here in Omaha specifically our tourism industry. I am thrilled to continue working with partners across the city to help more people find their happy place in Omaha.”
five national awards.
In 2017, she championed Visit Omaha’s takeover of Omaha Restaurant Week, which partners with local businesses to promote the city’s dining scene and raises money for Food Bank for the Heartland. In 2014, Goodwin’s #OmahaOmaha tweet riffing on Peyton Manning’s famous audible went viral, driving a jump in website traffic and creating national buzz that instigated a visit from the quarterback.
“Jasmyn is a steady and experienced leader who understands how tourism creates opportunity across the city,” said Omaha Mayor John Ewing Jr.
Since taking on the role of vice president of marketing and communications in 2020, Goodwin has helped drive a 23% increase in visitation from target markets, Visit Omaha said. Most recently, she led the launch of “Find Your Happy Place,” a campaign that speaks directly to travelers, inviting them to imagine themselves enjoying all that Omaha has to offer.
Goodwin has helped raise Visit Omaha’s profile through projects like OMAI the Troll, a playful citywide scavenger hunt that encourages exploration at attractions across Omaha. She also led a full redesign of VisitOmaha.com, which has earned
“Jasmyn is a steady and experienced leader who understands how tourism creates opportunity across the city,” said Omaha Mayor John Ewing Jr. “She has spent years building that knowledge by working with others, listening and delivering results. She knows what makes Omaha special and has a clear vision for the future. I am confident she will take Visit Omaha and our city’s reputation as a destination
All-Star Game
continued from page 3
Rob Manfred. “There are always a tremendous number of clubs who are interested in hosting an All-Star Game. The competition is actually fierce. I want to commend the Ricketts family, the Cubs organization, Governor Pritzker, Mayor Johnson, the Chicago Sports Commission on putting together just an unbelievably
even further.”
A University of Nebraska-Omaha graduate, Goodwin and her husband,
strong bid for this game.”
According to the IHLA, the event is a pivotal one for the longevity of tourism and hospitality in Chicago, which has seen some growth recently but has still not returned to pre-pandemic numbers. Jacobson said such events “are a key part of ensuring the long-term growth of our tourism and hospitality industries.”
“Despite recent boosts from other large-scale events, key daily metrics
and will be welcoming a son this year. She enjoys reading and working out.
have not returned to pre-pandemic levels as hotels continue to combat stubborn inflation and uncertain economic factors,” said Jacobson. “This underscores the need to invest in policies that encourage growth of tourism year-round, as visitors help drive economic investment in neighborhoods across Chicago by eating in restaurants, shopping in stores and visiting our world-class attractions.”
Daniel, have a young daughter
Jasmyn Goodwin
Jeff Hewitt
USAE xchange
Conversation with Jay Karen, CAE, CEO of the National Golf Course Owners Assn., Chair-Elect of ASAE, and Chair of the ASAE Research Foundation
Jay Karen’s tenure as ASAE Chair is set to begin. Shortly before landing in Los Angeles for the ASAE Annual Meeting & Exposition, he connected with USAE to discuss his upcoming term, his experience as Chair of the ASAE Research Foundation and how to get into Augusta National.
USAE: What led you to becoming a volunteer leader with ASAE?
Karen: I’ve been a “joiner” of clubs and organizations most of my life, and I’ve found the richest and most robust experiences came with being in leadership in all those clubs, organizations and associations. It’s no different with ASAE, whether it was section councils or the various boards. The biggest impact, as well as the deepest friendships, result from being at the leadership tables wherever you are.
USAE: Did you learn anything about the ASAE Research Foundation you did not know, and if so, what?
Karen: We hit the reset button in certain ways for the Foundation after Michelle Mason was hired, and I’ve had the privilege of being part of the strategy and programmatic evolution. What I’ve learned is that many in the ASAE community are exceptionally passionate and giving, and that comes in so many forms: financial, skills, talent, time, etc. I’ve also learned that we have a hard-working staff team
always working to show value, return and improvement. It’s been a pleasure to watch the growth.
UUSAE: How will you determine if your term as Chair has been a success?
Karen: My determination will fall from how others feel about it, honestly. By the end of my year, I will want the staff leadership to have felt appropriately challenged and supported by me and the entire board. I will want the board members to have felt their time at the table was well worth it, that we asked the best questions charged to our roles, and that we had many smiles and laughs along the way.
USAE: Why would you recommend an association professional serve on the ASAE Board of Directors?
Karen: I recommend association professionals seek volunteer leadership opportunities across the entire ASAE ecosystem and with your state or regional SAEs. The full view you get at a board table like ASAE’s is pretty amazing. At the ASAE board table, we all do for a living what Michelle and her team do for a living, and this causes there to be healthy amounts of knowledge and empathy as we govern together. That makes for a unique and positive dynamic, which results in everyone leaning forward in their chairs to make positive change.
USAE: Every year I enter the Masters ticket lottery, and every year I
watch from home. How can you help get me into Augusta National?
Karen : Good luck with that! One way to get to Augusta National is to apply to work that week in their merchandise operations. Did you
know they pull in a reported $70 million in merchandise sales in just one week? They need help selling the goods, so apply! That gets you on property for sure, and you’ll make a little money.
Iconic Hollywood House of Blues Venue Transitions to New Hotel Brand Introduces New Creative Director
By Jordan Bradley
The former site of the legendary House of Blues music venue in Los Angeles’ West Hollywood neighborhood reopened on August 1 as a new brand of hotel, transitioning at midnight from the Pendry West Hollywood into the Sun Rose West Hollywood.
The property first transitioned to a hotel in 2022, according to Los Angeles Magazine, after 20 years as an iconic music venue hosting musicians such as Stevie Wonder, Justin Timberlake, Aretha Franklin, and Tupac Shakur. This month, the property transitioned again—now a 149-room luxury hotel with a new, music-oriented creative director, Adam Blackstone.
Blackstone is the property’s first creative director and a “multihy-
phenate artist,” said HEI Hotels & Resorts and Preferred Hotels, the hotel’s owners and managers. Previously, he served as music director for Rihanna, Justin Timberlake, Alicia Keys, Maroon 5, Jay-Z, and Eminem.
In the newly created role of creative director for the property, “Blackstone will usher in a vibrant new era for the property. One that is alluring, expressive, and wholly The Sun Rose West Hollywood,” HEI and Preferred said.
live music at its music venue, Live at The Sun Rose.
As part of the renovation, Blackstone will curate a collection of new events and offerings while still maintaining the property’s reputation as a venue known for its live music, Preferred said.
The Sun Rose Hotel, operating under Preferred Hotels’ upscale luxury L.V.X. Collection of hotels, still offers
The hotel will maintain its dining concepts, including legendary chef Wolfgang Puck’s rooftop restaurant Merois. The restaurant hosts the newly launched event, Moët Bubbles Bar on The Rooftop, every Friday and Saturday as well as the Merois Rooftop Movie Series, featuring everything from Hollywood favorite cult favorites and classics movies twice a month.
As part of the renovation, Blackstone will curate a collection of new events and offerings while still maintaining the property’s reputation as a venue known for its live music, Preferred said.
“From the first moment I stepped onto the stage, The Sun Rose felt like home. Over the past three years, we’ve organically cultivated a space where music legends and rising stars can share the spotlight, leading to some of the most talked about, viral performances in Los Angeles,” said Blackstone. “I look forward to the opportunity to enhance the cultural resonance of both the music venue and the hotel in my new role.”
The Sun Rose Hotel’s 149 guest rooms include 37 suites, and the hotel offers a spa on the second floor, a fitness center, a 2,300-square-foot ballroom, a bowling alley, and a “residential-style screening room” that can accommodate 25 guests.
Jay Karen
You dream it. We’ll do it. From programmable lights to leading-edge sound systems to fantastical stage designs, you’ll find everything you need to create electrifying meetings.
We curate inviting boutique spaces that capture your personality, delivering a complete concierge experience at no extra cost to you. And for your meeting backdrop, experience a vibrant live music scene home to jazz, rock, pop, country, classical, hip hop, and every groove imaginable. Plus all our coastal city has to o er. Meet the city that lets you do you.
Women Leading the Way
CCA’s Nella McOsker Isn’t Afraid to Break Glass in Case of Emergency
By Jordan Bradley
The approximately 300 members of the Central City Association of Los Angeles (CCA) in Downtown Los Angeles have been hard hit by several circumstances outside of any one industry’s control. From the pandemic and immigration enforcement to protests and wildfires, the city center can’t seem to catch a break.
But Nella McOsker, CCA’s President and CEO, sees opportunity amidst the challenges.
“I continue to be excited about downtown’s potential,” McOsker told USAE . “I know that we have been hard hit by a combination of external factors, but often myself and my colleagues are walking around downtown and seeing the promise and the challenge in the same block.”
Despite the major headlines over the last year depicting one major event after another, McOsker said the association’s members “span everything from a small business like a restaurant, to a large employer or international corporation that has headquarters here.” They are all invested in Downtown L.A.’s success and “interdependent on our businesses thriving,” she said.
Although each business is facing its own set of unique challenges depending on the nature of their offerings, McOsker said L.A. is “one of the few downtowns in the country that saw residential growth at a really tremendous rate from pre- to post-pandemic.” The downtown L.A. area now boasts more than 90,000 residents, she said.
“I think that’s significant because what we saw were patterns of an urbanist trend, a desire for people to live closer to where they work, to be able to walk, use mass transit in ways that are sometimes prohibitive across the country,” McOsker said.
For McOsker, this trend is part of the opportunity among the challenges, and she and CCA are focused on supporting residents first as they respond to community advocacy needs. During her tenure with the association, the CCA was able to advocate for increased housing in the DTLA 2040 Community Plan, according to the CCA website.
of adaptive reuse and conversion projects.
“We have structures in place, but things change, and our city needs to continuously evolve to create spaces for the needs of its members, for our people,” she said.
McOsker said adaptive reuse is part of the fabric of CCA’s history and identity. Downtown L.A. transitioned from a “sleepy office park” in the late 1990s and early 2000s, McOsker noted, after the passage of an adaptive reuse ordinance allowed for “brave teams of people” to transform underutilized or unused spaces into housing.
“Once downtown L.A. became a neighborhood and grew into this residential population, you think about the hours difference—he kind of businesses that could stay open or could open new, and you pair that with big investments in tourism,” she said, pointing to the arts and culture hub L.A. Live, as a way to breathe new life into a challenged city center. “I think we’re at that moment again.”
She added that looking to tourism as a way to help address housing shortages and revitalize downtown, CCA has invested in advocacy for the modernization and expansion of the Los Angeles Convention Center. The proposal is currently being vetted by the Los Angeles Cultural Affairs Commission.
“We see those kinds of investments working really well in other cities across the country, but especially on eht West Coast where major conventions want to come,” McOsker said.
“And L.A. is behind in our update and expansion, and the modernization of it.”
“I think that’s significant because what we saw were patterns of an urbanist trend, a desire for people to live closer to where they work, to be able to walk, use mass transit in ways that are sometimes prohibitive across the country,” McOsker said.
Part of that response is eyeing shuttered office buildings for hosts
With the 2028 Summer Olympics set to flood the city with international athletes and their fans, time is of the essence for the expansion. For that to happen, McOsker said she thinks that a level of reform work is necessary.
“I think that reform, streamlining and advocacy work is necessary for development and housing,” she said.
“It’s necessary for tourism and the experience of small and mid-sized businesses who are part of the tourism industry. So we’re advancing that because those anchor industries have been a part of L.A.’s story and they provide such massive benefit—from jobs to an ecosystem that is sustained as a result of their success or not.”
Before stepping into the role of
President and CEO of the CCA two and a half years ago, McOsker acted as the association’s Vice President of Strategic Relations. She serves on the Board of Directors for FilmLA, the Advisory Board for the Urban Land Institute Los Angeles chapter, and was a founding private sector participant of L.A. Mayor Karen Bass’ Harvard Bloomberg City Leadership Initiative. A graduate of the University of Notre Dame’s department of political science, McOsker also has a background in Los Angeles public affairs and knows the city well.
“Given our geography, our rich cultural spaces, you could come to L.A. over and over and over again and get a different experience every time if you wanted, or stay long enough to do it all,” McOsker said. “I’m so proud to be leading an organization that represents L.A.’s diversity and strength, and everyone should get a chance to come see it.”
While working to address the complexity and diversity of needs and factors impacting L.A.’s downtown
neighborhoods, McOsker had been thinking about leadership—well before USAE spoke to her for this column, she said.
For McOsker, the city’s progress hinges upon a delicate balance between the thoughtful collaboration of stakeholders where invested parties do the dance of teamwork, stepping forward or backwards as each circumstance warrants, and strong leadership informed by community needs.
“Sometimes leadership necessitates bold action, where you simply don’t have time—nor is it going to be what’s best—to wait and build the type of consensus necessary because the moment just calls for you to act,” McOsker said.
She added: “You hear the expression ‘break upon emergency.’ You’ve got to literally shatter glass to get a fire extinguisher. Sometimes needing to break some systems and structures and old ways of doing things are what the moment calls for because the world has changed in the last five years, and in so many different ways.”
Nella McOsker
HSMAI’s D.C. Chapter to Host State of the Industry Event
By Jordan Bradley
The Hospitality Sales and Marketing Association International (HSMAI) Washington, D.C., chapter announced on August 4 it will host its annual State of the Industry program on August 21 at the Hilton Washington D.C. National Mall The Wharf.
The annual event features industry experts and hospitality professionals from throughout metropolitan D.C. speaking on current trends and challenges as well as their insights and experiences.
This year’s event will host Jessica Carey, Vice President of Customer Operations at Knowland by Cendyn; Richard Golinowski, Vice President and Airport Manager for the Washington Dulles International Airport; Michele Gordon, Vice President of Sales and Business Intelligence for North America at Amadeus; Jennifer Hill, Sr. Vice President of Commercial Strategy at Kalibri; and Robin McClain, Chief Marketing Officer for Destination DC.
“This is a pivotal opportunity for area hospitality sales, marketing and revenue-management professionals to gain insights on trends and figures that will impact their 2026 plans and budgets,” said Jeremy Huvard, Regional Director of Sales and Marketing for Donohoe Hospitality Services and HSMAI DC Chapter President.
The chapter is asking that attendees also bring a donation of a new backpack “appropriate for middle school students” for at-risk students “who face returning to school without the necessary supplies.”
The chapter is asking that attendees also bring a donation of a new backpack “appropriate for middle school students” for at-risk students “who face returning to school without the necessary supplies.”
The State of the Industry event opens at 4 p.m. with a networking block followed by talks led by industry experts and a Q&A session.
To register or for more information, visit www.hsmaidc.org
Massachusetts Hotel Shelters Close, State of Emergency Ended
By Jordan Bradley
The state of Massachusetts has concluded its use of hotels as emergency shelters for residents experiencing homelessness, the governor’s office announced on August 1.
The final closures of four hotel shelters come months ahead of schedule, according to Gov. Maura Healey and Lt. Gov. Kim Driscoll.
With the closures complete, Healey was also able to formally terminate the emergency declaration issued in August 2023.
number of families admitted into the program at 7,500 in 2023, and she worked with the state legislature to implement a cap on the duration a family could remain in state-funded housing at six months.
“We’re saving taxpayers hundreds of millions of dollars and putting families on a path to self-sustainability.”
“When we took office, families were being placed in hotels all across the state, and families were staying in shelter for months—sometimes years—at a time,” Healey said. “There was no plan in place to reform the shelter system to handle the surge in demand, protect taxpayer dollars or help families leave shelter. We can all agree that a hotel is no place to raise a family. So we took action.”
Over the course of the last two years, the Massachusetts government reformed the emergency shelter program in the state, with applicants now being required to prove Massachusetts residency to qualify for aid. Healey also imposed a cap on the
“As a result of my reforms and our efforts to help families get jobs and stable housing, we have fewer families in shelter than the day we took office, and all hotel shelters are now closed—months ahead of schedule,” Healey said. “We’re saving taxpayers hundreds of millions of dollars and putting families on a path to self-sustainability.”
In late June, Healey announced the state had shuttered more than 50 hotel shelters as part of the ongoing effort to address the state’s housing crisis. Some of the emergency hotel shelters had been used to house migrants and asylum seekers.
As part of the Healey administration’s efforts to address the root causes of homelessness, the state expanded workforce trainings and job placement efforts, Healey’s office said.
“We are deeply grateful to the frontline teams whose extraordinary work make all the difference for families,” said Ed Augustus, Housing and Livable Communities Secretary for the state.
“The dedication of our shelter providers ensured that thousands of families had access to safe shelter and support when they needed it most. We also thank the communities and partners across the state who stepped up to help families in need.”
In 2025, more families have exited shelters than have entered into them,
with approximately 4,500 families exiting shelters and only approximately 1,500 entering into emergency shelters, according to the governor’s office.
Representatives from the Massachusetts Hotel and Lodging Association could not be reached for comment before press deadline.
CVB Update
New York City Tourism + Conventions has launched Libby, an AI travel tool that provides instant responses to any travel or tourism questions about the five boroughs in 60 languages.
Libby leverages GuideGeek AI technology from Matador Network.
“We’re pleased to unveil Libby, the official AI chat platform for exploring New York City,” said Julie Coker, President & CEO of New York City Tourism + Conventions.
“As we gear up for America 250 celebrations and the 2026 FIFA World Cup, we’re proud to offer this free, innovative tool in 60 languages that empowers global visitors to craft unique itineraries and discover unforgettable experiences across all five boroughs.”
Libby, short for Liberty, assists visitors or locals exploring another
borough with tailored travel tips and itineraries, connecting people to local businesses, attractions, and cultural experiences. The personalized, real-time responses are generated by AI trained on extensive data from NYC Tourism, coupled with more than 1,000 integrations for travel information from GuideGeek’s technology.
The launch of Libby follows the introduction earlier this year of Ellis, the first meetings and conventions planning AI chat platform created for business event professionals. The tool doubled traffic to NYC Tourism’s meeting website within the first month, according to the organization. To access Libby, visit nyctourism. com and click the chat icon in the bottom-right corner.
Jordy Tollett, Former Head of Houston CVB, Dies
By Jonathan Trager
Gerald
Jay “Jordy”
Tollett, former President & CEO of the Greater Houston CVB, passed away in Houston on August 3. He was 73.
Tollett’s tenure as a Houston civic leader spanned more than 30 years. It included key roles in projects such as the construction of the George R. Brown Convention Center and the Hilton Americas-Houston hotel, earning him the nickname “Mr. Downtown.”
A statement from the Houston First Corp. notes Tollett’s “deep knowledge of the city, combined with a ‘larger than life personality’ and natural gift for cultivating relationships, made him a central figure in advancing Houston for decades.”
“Our team at Houston First is saddened by this loss and our thoughts are with Jordy’s family, friends, and colleagues as we remember a uniquely Houston man,”
the statement reads. “His legacy lives on in the hospitality industry he helped shape and the countless professionals he mentored and inspired.”
Michael Heckman, President & CEO of Houston First, said Tollett “was simply a giant in our industry and his passion for Houston was unmatched.”
“Through several leadership roles he served—sometimes all at once—he played a foundational role in establishing Houston’s profile on the national stage,” said Heckman. “From major downtown developments he championed and saw through, including the construction of the George R. Brown and the Hilton Americas hotel to global marketing campaigns, Jordy’s bold ideas helped shape Houston’s modern identity. I believe the success we see today in the convention, tourism, and hospitality segments of our industry, is due in large measure to Jordy’s vision and determination.”
Tollett started his hospitality career in 1973 working at the Astrodomain
complex, setting up tables and chairs for events. He was named Director of the City of Houston Convention & Entertainment Facilities department in 1981, where he would oversee the operation of the new George R. Brown Convention Center, which opened in 1987, as well as Wortham Theater and Jones Hall.
In 1998, Houston Mayor Lee Brown tapped Tollett to lead the Greater Houston CVB. Tollett would also serve for a period of time as Brown’s Chief of Staff, in addition to maintaining his role with the Convention & Entertainment Facilities department. The CVB and department were predecessors of the Houston First Corp.
In addition to being instrumental in the vision and construction of the Hilton Americas-Houston hotel, which opened in 2003, Tollett also helped the city secure the 2004 Super Bowl. He played a key role in many other downtown projects before stepping down as head of the Greater Houston CVB in 2006.
“While we mourn his passing, we also celebrate his legacy,” said Heckman. “Jordy’s influence on this community will continue to impact Houston for generations to come.” Funeral service information was unavailable prior to USAE press deadline.
Jordy Tollett
The Palm Beaches COLLECTION
Picture-Perfect Between-The-Sessions Experiences
Events are nothing short of a masterpiece in The Palm Beaches with world-class venues and award-winning culinary experiences between-the-sessions. Curate your most successful meetings at ThePalmBeaches.com/meetings.
AMPED Welcomes the American Society of Pediatric Otolaryngology as Client Partner… AMPED Association Management has announced a new partnership with the American Society of Pediatric Otolaryngology (ASPO) as its full-service management firm. Founded in 1985, ASPO represents more than 500 pediatric otolaryngologists across North America and abroad.
“We are honored to partner with ASPO in this exciting new chapter,” said Jen Brydges, CAE, President and Owner of AMPED. “ASPO’s impact in pediatric otolaryngology is profound, and we are thrilled to support their mission by amplifying their operational efficiency, strengthening member value, and elevating their national and global influence.”
AMPED said the society plays a vital role in the education, collaboration, and innovation of professionals committed to improving surgical and clinical outcomes for children. Its annual scientific meetings, research initiatives, and educational resources set the standard in the field.
As ASPO’s full-service association management partner, AMPED will provide executive leadership, governance support, membership services, financial management, meeting planning, marketing, and strategic guidance to further ASPO’s mission of advancing care for children with disorders of the
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ear, nose, throat, head and neck.
“We are excited to embark on this new journey with AMPED,” said Sanjay Parikh, MD, FACS, President of ASPO.
“We are confident that AMPED’s strategic and operational expertise will help us enhance our programs, expand our reach, and support our members as they advance care for children across the globe.”
Seatrade Cruise, Cruise Lines International Association, and the Florida-Caribbean Cruise Association Extend Partnership with 10Year Agreement… Seatrade Cruise, a global cruise events brand, Cruise Lines International Association (CLIA) and the Florida-Caribbean Cruise Association (FCCA) have extended an existing partnership, with a new 10-year agreement aimed at fostering innovation and growth across the global cruise industry.
Seatrade Cruise, CLIA and FCCA partner on a portfolio of events. The partnership will encompass Informa’s portfolio of cruise events, including Seatrade Cruise Global, scheduled for April 13–16, 2026, at the Miami Beach Convention Center, along with other initiatives worldwide.
“This agreement reflects our deep commitment to collaboration across the cruise industry,” said Bud Darr, President & CEO of CLIA. “This next decade will be one of transformation, and we’re proud to move forward together—elevating
global awareness of our industry’s innovation, leadership, and positive contributions around the world.”
Michele Paige, CEO of FCCA, commented: “FCCA has enjoyed a powerful and collaborative partnership with Seatrade for more than 30 years, and this agreement is a testament to our commitment of improving together and building for a better future. This also represents opportunities and continued growth for our partners throughout the Caribbean, Mexico, and Latin America, and we look forward to enhancing value to our members and assisting with strategic initiatives that bring benefits for all.”
Andrew Williams, Executive Vice President of Informa Markets, added: “We are delighted to confirm this long-term agreement with our valued partners. Strong partnerships are very important to us, so we are delighted to be extending our relationships with CLIA and FCCA, and excited about what more we can do in the next chapter of our collaboration. We share the same goals - to serve and support the growth of the cruise community - and that will remain at the heart of our events. On behalf of the Seatrade Cruise team, I look forward to the next chapter of collaboration and development.”
Bostrom Renews Alliance Partnership with ASAE
By Todd McElwee
Bostrom announced a three-year renewal of its Alliance Partnership with ASAE on August 4.
As the only Association Management Company (AMC) in the Alliance Partner Network, Bostrom said the move reaffirms “its commitment to helping associations achieve their missions through insight, innovation, and impact-driven service.”
“This partnership exists to benefit the associations we serve,” said John Dee, CEO of Bostrom and incoming member of the ASAE and ASAE Research Foundation boards. “Through our engagement with ASAE, we’re able to give our clients front-row access to new insights, policy conversations, learning opportunities, and peer connections that help their leadership teams make confident,
future-focused decisions. It’s another way we show up; not just for ASAE, but for our clients’ long-term success.”
Bostrom added the agreement is not just a badge of honor, but also a commitment to co-creating value with clients and providing them with direct access to new ideas, industry research, thought leadership, and tools to strengthen their impact and sustainability.
“The Alliance Program is focused on bringing innovative, creative solutions to the association community,” said Michelle Mason, FASAE, CAE, President & CEO of ASAE. “Bostrom brings a distinctive energy and understanding to this partnership. Their commitment to evolving the member experience and delivering agile solutions positions them as a vital collaborator for ASAE and the broader nonprofit sector.”
The annual Georgia Lodging Forecast hosted by the Georgia Hotel & Lodging Association and the Georgia Chapter of the Cornell Hotel Society, took place on August 5 at the Georgia World Congress Center. The event was a platform for leaders to discuss key trends and upcoming opportunities. Left to right: Ramon Reyes, Managing Director, Omni Atlanta Hotel at Centennial Park; Dan Corso, President of Atlanta Sports Council; and William Pate, President & CEO of Atlanta CVB. Credit: Chris Helton
Cleveland’s own Superman now flies over the city where he was born, thanks to a new statue unveiled on August 2 outside the Huntington Convention Center of Cleveland. The newly named Jerry Siegel and Joe Shuster Tribute Plaza features a stainless-steel statue of Superman on top of an 18-foot pillar. Nationally renowned sculptor David Deming created the statue to honor Superman creators Jerry Siegel and Joe Shuster, two Cleveland teenagers whose 1930s creation forever changed popular culture. The statue is open to the public at the corner of Ontario Street and St. Clair Avenue in downtown Cleveland.
Your First-Class Experience Awaits in Omaha
Omaha’s $9 billion development boom is redefining what’s possible for meetings and conventions. Discover the turbocharged city for yourself at the 2025 ASAE Annual Meeting & Exposition. Stop by Visit Omaha’s booth (#1829) to play for prizes, sip a craft beer and discover why Omaha should be your meeting’s next stop.
Step into The Travelin’ Troll Store in our ASAE booth, a tribute to two of Omaha’s most lovable characters. OMAR the Troll is a local legend who lives under the Bob Kerrey Pedestrian Bridge and has become a favorite photo stop for visitors. His adventurous sister, OMAI, stars in a kid-friendly citywide scavenger hunt. Grab an OMAR or OMAI plushie in The Travelin’ Troll Store for your kid, your furbaby, or anyone who needs a little troll in their life.
Next at the booth, try your luck at our Jam-Packed Omaha Game. Can you pack the perfect suitcase? Test your packing skills for the chance to win a Solgaard suitcase. Then, take a break at our Flight Deck Pub for a cold one and take a load off in the lounge, where you can view a video flythrough of the city’s transformation, including new meeting spaces, green spaces and transit upgrades. As you explore, ask yourself: Is Omaha the right fit for your next event?
At the center of Omaha’s exciting changes, CHI Health Center Omaha is undergoing a $200 million expansion. The project will add 90,000 square feet of flexible meeting space, including 25 new breakout rooms with sweeping views of the riverfront. Designed for evolving planner needs, the expansion includes upgraded tech, additional loading docks and more room for networking and collaboration, as well as energy-efficient upgrades and eco-conscious design. After completion, the convention center will offer 420,000 square feet of convention space with 41 meeting rooms. The attached arena accommodates up to 18,000 people, ideal for general sessions, keynote events or large-scale productions.
Planners will appreciate the facility’s layout options and its unbeatable location. Whether you’re hosting an executive meeting or a citywide conference, CHI Health Center Omaha can accommodate it — all within steps of hotels, restaurants and entertainment. It’s a smart, flexible venue in a compact, connected district. Omaha is the right fit for groups that want big-city offerings without the big-city complications. Visit Omaha offers full-service planning support, from venue sourcing and site visits to welcome signage and planning visits. Our team works with
planners to create seamless, customized experiences for every group.
As for attendees, the options don’t stop at the convention center doors. Omaha’s downtown convention district features more than 3,600 hotel rooms, including the 600-room Hilton Omaha (connected via skywalk to CHI Health Center Omaha) and the Omaha Marriott Downtown at the Capitol District. Within a 1-mile radius are 90+ restaurants and bars, as well as The RiverFront, a 72-acre green space with three distinct parks. Gene Leahy
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IS OMAHA THE RIGHT FIT?
Welcome to Omaha. Where tailor-made meetings are always in style. More than $9 billion in new development is reshaping Omaha and the convention attendee experience. Omaha’s airport is doubling in size with a billion-dollar expansion offering passengers international travel options and elevated amenities. A short drive takes you to the downtown convention center, currently undergoing a $200 million expansion. The completed project will offer 420,000 square feet of convention space with 41 meeting rooms all connected via skywalk to the 600-room Hilton Omaha. Coming in 2028, a modern streetcar will take attendees on a post-meeting party loop through entertaining neighborhoods filled with chef-led restaurants, friendly pubs and unique shops. In a city designed with meetings in mind, you’ll discover Omaha is the right fit. Prepare for a first-class experience in Omaha. Stop at booth #1829 at the ASAE Annual Meeting & Expo to show off your packing skills for a chance to win a Solgaard Carry-On Closet Suitcase.
chi health center omaha
Gene Leahy Mall at The RiverFront
Global hotel management company Aimbridge Hospitality announced in recent weeks the promotion of Allison Handy to the position of Chief Commercial Officer.
“Allison’s appointment reflects both the caliber of talent we have within Aimbridge and our continued
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focus on building a high-performance culture that delivers lasting value,” said Craig S. Smith, CEO of Aimbridge Hospitality.
Handy joined Aimbridge in 2021, the company said. Prior to her time at Aimbridge, Handy held senior commercial roles at PRISM Hotels & Resorts and Interstate Hotels & Resorts, “leading high-performing teams for over a decade.” Handy also serves on the HSMAI Americas board.
Omaha
continued from page 15 Mall, Heartland of America Park and Lewis and Clark Landing offer everything from roller skating and firepits to lakeside views and gardens. All of this is pedestrian friendly, eliminating the need for shuttles and maximizing attendee engagement. The RiverFront is also home to Kiewit Luminarium, a STEM discovery center with more than 100 interactive exhibits designed to spark curiosity. Additionally, attendees can explore The Durham Museum,
“I’m incredibly honored to step into this role at such a transformative time for Aimbridge,” said Handy. “Launching a fully integrated Commercial model last year has significantly enhanced how we deploy strategy across sales, marketing, and revenue. This alignment has driven stronger topline performance, greater profitability, and deeper value for our owners.”
The Connecticut Lodging Association (CLA) is hosting a special
located inside Omaha’s historic Union Station, and visit Omaha’s Henry Doorly Zoo and Aquarium, consistently ranked among the best zoos in the world.
Arts and culture are also central to the Omaha experience. Joslyn Art Museum recently reopened after a $100 million expansion that added 42,000 square feet of gallery space. The revitalized campus includes the sleek Rhonda and Howard Hawks Pavilion and a soaring new atrium. Visitors can enjoy works spanning 5,000 years of human creativity, including pieces by
meeting on August 19 to “discuss key issues and updates impacting our industry,” the association announced on August 5. The event will be held in person at the Water’s Edge Resort & Spa in Westbrook and online.
Featured updates will be given by industry experts and CLA representatives, including CLA’s lobbyist Zach Dendas of Sullivan & LaShane, who will give a legislative update; Sarah Bratko, the American Hotel & Lodging Association’s Vice President & Policy Counsel for State & Local Government Affairs, who will give an update on federal policy; Rachel Lenda, Director of CT Tourism, who will provide an update on tourism in the state; Frank Burns, who will provide a tourism coalition update; and CLA’s President Meri Wick, who will make remarks.
For more information or to register, visit ctlodging.org
The New York Hilton Midtown hotel in New York City announced on August 4 the appointment of industry veteran Ted Selogie to the role of General Manager.
Selogie brings more than 30 years of hospitality experience to the role, Hilton said. Previously, Selogie served in senior leadership roles at Marriott
Monet, Kehinde Wiley and contemporary Midwestern artists.
Getting to Omaha is easier than ever. Omaha’s airport (OMA) is undergoing a billion-dollar renovation that will double its size by 2028. Highlights include centralized security, expanded baggage claim, more post-security amenities and a streamlined curbside experience — all designed to deliver faster, smoother experiences for attendees.
Once here, attendees can navigate the city with ease thanks to a new streetcar line scheduled to open in
International and Accor, most recently acting as general manager of the Fairmont Century Plaza in Los Angeles.
“Ted’s leadership will be pivotal in driving New York Hilton Midtown’s continued success in the heart of our great city,” said Diarmuid Dwyer, Area Vice President, Operations, Hilton. “With his deep hospitality expertise, strong commercial experience, and dedication to both guest satisfaction and Team Member development, Ted is the ideal leader to guide the hotel into its next chapter.”
Choice Hotels International announced on August 4 that its rewards program, Choice Privileges, will hold a fourth round of its VIP college football experiences, the College Sports Gameday Experiences
“Many of our members are passionate college sports fans. Last season, they redeemed nearly 6 million points to bid on our gameday experiences,” said Nandika Suri, Vice President, Loyalty, Choice Hotels International. “With a broad range of hotels located within 10 miles of the stadiums hosting this year’s featured matchups, we’re the ideal pick to help fans experience all the action. This kind of unique program
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2028. The free-to-ride system will run every 10 minutes along a 3-mile route connecting downtown and midtown, with stops near hotels, restaurants and attractions. Whether you’re planning for 30 or 3,000, Omaha has the amenities and the talent to make your event a success. With intuitive transit, walkability and a hospitality-driven culture, Omaha is the right fit for your next convention or event.
Visit booth #1829 to meet our team, snag an OMAR or OMAI plushie and see how Omaha is taking meetings to new heights. No trolling.
Joslyn Art Museum
Omaha Skyline
Allison Handy
Something’s Happening Here: Indy’s Ready for ASAE Next August
By Chris Gahl, Executive Vice President & Chief Marketing Officer, Visit Indy
When Indy welcomes the 2026 ASAE Annual Meeting & Exposition next August, more than 5,000 association professionals will step into an ascending city, with $3 billion in tourism-related infrastructure reshaping the “Circle City.”
Those who’ve visited before will notice right away that something’s
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value—one that brings them closer to the teams they love—is something we’re proud to deliver year after year.”
The experiences offer exclusive perks including pre-game hospitality and sideline passes, hotel stays at Choice hotels, game tickets, parking passes, and gift cards. The program also offers access to 15 college foot-
different. From our skyline to our distinct cultural districts, we’re building our future with bold investments and “Hoosier Hospitality” at its core.
As we welcome ASAE 2026, our newest hotel, the Signia by Hilton, will be in the final stages of construction. This 38-story convention headquarter hotel will coincide with the sixth expansion of the Indiana Convention Center, totaling 143,500 sq-ft expansion, including a 50,000sq. ft ballroom, making an unrivaled
ball teams, including the University of Alabama, University of Arkansas, U niversity of Florida, I ndiana University Bloomington, University of Kansas, University of Louisville, University of Michigan, University of Minnesota, University of Nevada, Las Vegas, University of Oklahoma, University of South Carolina, Oregon State University, Texas A&M University, and University of Wisconsin.
For more information, visit www. choicehotels.com/choice-privileges
convention package.
ASAE attendees will be among the first convention clients to get behindthe-scenes hard hat tours just months before the Signia’s anticipated opening in late Q4 2026.
And that’s just the beginning.
Over the course of three thoughtfully programmed nights, ASAE 2026 will immerse attendees in signature Indy-only experiences that share who we are as a city and show where we’re headed.
Night one kicks off under the stars in White River State Park, the nation’s largest urban state park and an oasis of greenspace, waterways, and skyline views, known as “Indy’s backyard.” This 250-acre park offers a stunning introduction to Indy’s outdoor offerings, right in the heart of downtown. Plus, the park features seven cultural attractions all within walking distance of one another.
this year. We’ll shoot hoops, and who knows, maybe Catilin Clark will stop by.
On night three, attendees will check out a bucket-list sporting venue, the Indianapolis Motor Speedway. There, nestled inside the world’s most famous racetrack, attendees will take hot laps around the famed oval track and explore the IMS Museum, which reopened this spring after a $61 million renovation. It’s an only-in-Indy moment: gathering at the Racing Capital of the World and toasting to worldclass meetings and executives.
Those who’ve visited before will notice right away that something’s different. From our skyline to our distinct cultural districts, we’re building our future with bold investments and “Hoosier Hospitality” at its core.
Night two shifts the energy into high gear at the Gainbridge Fieldhouse, home of the Indiana Pacers and Fever, where Indiana’s love for basketball is put on full display year around. Fresh off hosting the NBA All-Star Game last year and the WNBA All-Star game
But what is happening in Indy is more than just our venues—it’s the feeling Whether it’s custom welcomes at Indianapolis International Airport (ranked #1 in North America by Airports Council International every year since 2012), or personalized culinary journeys into Indy’s James Beard-nominated food scene, our team will weave in thoughtful touches to ensure every moment is unforgettable.
Because when it comes to hosting, this is our passion. And in August 2026, we’ll be ready to prove, once again, that Indy is built to host. We can’t wait to welcome you.
Create, Collaborate,
Atlantic City welcomes one and all to our destination, where sustainability meets community spirit, and every gathering is an opportunity to make a positive impact. Through inspiring initiatives that foster connection and purpose, events here leave a lasting impression far beyond the conference room.
Nestled between land and sea, Atlantic City’s unique location offers unmatched access to one-third of the nation’s population. Our convenient destination allows visitors and attendees to travel by car or fly directly to Atlantic City International Airport or Philadelphia International Airport. Atlantic City is only a train ride away with cost-effective systems like the NJ TRANSIT Rail Service, offering direct travel from Philadelphia to the Atlantic City Convention Center. Upon arrival, the iconic Atlantic City Jitneys, powered by compressed natural gas, provides the most convenient and affordable group transportation. Whether traveling for a conference, meeting, or celebration, Atlantic City ensures effortless transportation.
Leading the way with sustainable and energy-efficient efforts, memorable events begin at the LEED Gold and GBAC STAR-certified Atlantic City Convention Center. Spanning nearly 31 acres with 486,600 square feet of contiguous meeting and convention space, 45 meeting rooms, and a solar array rooftop featuring 13,000 panels, the venue has significantly reduced yearly energy consumption. These sustainable practices, along with eco-conscious initiatives across the destination, reflect Atlantic City’s commitment to protecting its unique
and Conserve in Atlantic City, NJ
coastal environment while hosting world-class events.
With over 1.8 million square feet of citywide meeting space, Atlantic City offers flexible venues to accommodate events of all sizes. From the expansive Atlantic City Convention Center to intimate boardrooms, beachfront and waterfront venues, the destination provides a variety of options that suit any vision. Off-site venues like Renault Winery Resort and Seaview, A Dolce Hotel offer sophisticated and charming settings, from scenic golf courses to rustic vineyards. Atlantic City’s unique venues allow you to flex your event, ensuring an unforgettable experience tailored to your needs.
Education is top of mind for Visit Atlantic City with opportunities for
innovation and collaboration with destination partners and industry leaders. On an annual basis, we aim to provide a series of client education programs, which provide numerous topics including Atlantic City’s sustainability efforts, corporate social responsibility programs, and the newest developments and infrastructures. Our industry partnerships allow Visit Atlantic City to develop content that focuses on our destination’s culture and uniqueness.
Atlantic City is committed to regenerative tourism, ensuring that every event and gathering contributes to a brighter, eco-conscious future. The destination leads with impactful citywide initiatives, from beach and city cleanups that preserve diverse wildlife and ecosystems to eco-friendly dining practices. Citywide restaurants and casino resort dining outlets actively participate in the New Jersey Oyster and Clam Recycling Program, which repurposes over 100 tons of shells annually to revitalize local marina ecosystems. By embracing sustainability, Atlantic City continues to create, collaborate, and conserve for a thriving future.
Hosting a meeting in Atlantic City goes beyond business—it’s an opportunity to meet with purpose. Connect with local non-profits through impactful volunteer projects, whether it’s supporting the Boys & Girls Club of Atlantic City, empowering women at MudGirls Studios, or helping animals at the Humane Society of Atlantic County. By engaging in these community-driven initiatives, your event fosters connections and inspires action. Visit Atlantic City is committed to serving and empowering the
community while proudly supporting local organizations through active volunteerism.
Through ongoing partnerships, the city’s casino properties provide diverse avenues for community contribution, ensuring various opportunities for guests to give back during their visit. From collaborating with local businesses in creating exclusive food and beverage items to donating monetary donations to non-profit organizations, Atlantic City’s casino resorts are dedicated to providing comprehensive economic support to the community and region.
Atlantic City’s authenticity comes alive through its neighborhoods, where art, culture, and community thrive. Throughout the eclectic 48 Blocks program, developed through the Atlantic City Arts Foundation, attendees can discover Atlantic City’s diverse neighborhoods, each rich with art, culture, and a history of its own. Spend your day exploring the vibrant cityscape featuring more than 100 murals created by local artists, each with inspiring narratives ready to be explored. The Atlantic City locals continue to lead in our ever-changing destination with missions to celebrate Atlantic City’s spirit, which is reflected throughout every neighborhood.
Atlantic City looks forward to working with your group to establish meaningful meetings and conventions before, during, and after your event. Our vibrant city awaits your arrival as we continue to empower a sustainable tomorrow, today. Join us in taking small steps together, creating big waves of innovation and empowerment in Atlantic City, NJ
By engaging in community-driven initiatives, your event fosters connections and inspires action in Atlantic City.
Elevate your meetings by choosing Atlantic City, a destination that aligns seamlessly with your commitment to sustainability and corporate social responsibility.
Savannah Convention Center Expansion: Where World-Class Meetings & Coastal Charm Merge
Along the banks of the Savannah River, just a scenic ferry ride from the city’s iconic Historic Landmark District, the newly expanded Savannah Convention Center is officially open, and making beautiful waves in the world of meetings.
This state-of-the-art, LEED-certified facility now boasts more than 660,000 square feet of flexible space to accommodate everything from intimate executive retreats to large-scale conferences and citywides. Its most striking addition? A new 40,000-square-foot waterfront ballroom - one of the largest on the East Coast - that offers sweeping river views, modern finishes and a flexible layout ideal for keynote sessions, galas and plated dinners.
The exhibit hall has doubled in size, bringing the total to 200,000 square feet of exhibit space, along with 32 customizable breakout rooms and a seamless connection to the original 25,000-square-foot ballroom. Meeting planners will also find smart upgrades throughout the venue, including expanded registration areas, modernized AV technology, spacious pre-function zones and a dramatic new entrance that welcomes attendees with riverfront views.
Getting Here is a Breeze
Located just across the river from downtown Savannah, the Convention Center is easily accessible via car,
rience, Savannah will soon welcome the highly anticipated Signia by Hilton, a full-service property currently in the pre-development phase. This new hotel will offer 444 guest rooms, dedicated meeting space, and a rooftop pool overlooking the Savannah River. The hotel will be directly connected to the Convention Center, providing future planners with premium accommodation and seamless convenience, all within steps of their event.
Savannah: More Than a Pretty Setting
Savannah’s combination of Southern hospitality, walkable neighbor-
rideshare, shuttle or the free Savannah Belles Ferry system. Planners and attendees can now experience two new hybrid ferries—The Juliette Gordon Low II and The Susie King Taylor II—which are fully ADA accessible and powered by diesel-electric engines that reduce emissions and increase efficiency. These vessels offer a smooth and scenic commute between the Convention Center and the heart of Savannah’s hotel, dining and nightlife scene.
The Future of Meetings Looks Bright
Further elevating the meeting expe-
hoods and one-of-a-kind experiences has always been a draw for meeting planners, and now the city is more ready than ever to host your next event. From luxury accommodations and James Beard-awarded restaurants to rooftop cocktail spots and riverfront entertainment districts , Savannah offers attendees something special around every moss-draped corner.
In recent years, Savannah has expanded its offerings beyond its charming squares and cobblestone streets. New hotel inventory includes JW Marriott Savannah Plant Riv -
erside District, The Alida, AC Hotel and Thompson Savannah, all within minutes of the Convention Center. Group experiences range from riverboat cruises and historic site tours to customizable activities like candle making, food tours, ghost adventures and tea tastings with local experts.
What Planners Are Saying
“From the moment we arrived, the warmth, pride, and professionalism of Visit Savannah’s team and partners were evident at every turn. The venues were exceptional and the hospitality— at every stop—was simply unmatched. Savannah’s unique charm and beautiful azaleas were on full display, and it left a lasting impression on all of us.”
— Don Welsh, President & CEO, Destinations International
“The Savannah Convention Center knocked the ball out of the park with their expansion. The building and amenities are beautiful and well thought out. What a way to celebrate the Savannah Convention Center’s 25th Anniversary with the opening of the new expansion! We found our overall experience to be top notch. It was easy to plan our event, and the execution was flawless. The Convention Center staff and departments have a
great synergy and made partnering with them a really great experience.”
— Beth Linebager & Jen Joseph, NIKE Savannah Showdown
Expand Your Meeting Potential
Whether you’re planning a midsize conference, annual meeting, tradeshow or multi-day incentive trip, Savannah’s expanded Convention Center delivers the space, style and setting to make it unforgettable. Plus, with over 5,000 hotel rooms within a 10-minute radius, getting attendees to and from events is refreshingly easy.
Looking for support? The Visit Savannah Sales Team is ready to help, offering complimentary RFP assistance, site visit coordination and insider access to everything from transportation and F&B to local speakers and offsite venues.
We’ve Got More Than Enough Space. Are You Ready?
Savannah continues to evolve, and your meeting can evolve with it. Bring your event to a destination where the experience extends beyond the ballroom, and every detail is designed to delight
Learn more and plan your event at SavannahMeetings.com.
Savannah Convention Center Front Exterior
Savannah Convention Center ballroom
Savannah’s Historic River Street
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New Orleans: A Premier Destination for Meetings, Built to Host, Built to Inspire
New Orleans is more than a destination—it’s a transformative experience. Known worldwide for its rich culture, renowned cuisine, iconic architecture, and unparalleled hospitality, New Orleans also stands as a beacon for meetings, conventions, and business events of every size and scope. What sets this city apart is not just its technical capability to host major events— but the soul, creativity, and inclusivity it brings to every gathering.
A
Compact, Connected, and Cultural
Experience
With over 26,000 hotel rooms located within a 2.5-mile footprint in the heart of downtown, New Orleans offers an exceptionally walkable, “campus-like” environment. This compact setting allows attendees to move easily between meeting venues, hotels, restaurants, and cultural attractions so you spend less time getting there and more time being there. When your group meets here, it doesn’t just feel like a conference—it feels like the whole city is designed to host you.
Technical Excellence with a Personal Touch
New Orleans has the professional acumen to deliver events of any size, from major conventions and exhibitions to international conferences to executive board meetings.
But what truly differentiates New Orleans is how every event, regardless of size, is treated with the same level of care and execution. High-impact gatherings—such as medical, scientific, or educational conferences—receive the same attention as our most televised championship sporting events because New Orleans understands that breakthrough discoveries, policy changes, and ideas that shape the future happen in those meeting rooms.
Continued Hospitality Investment
The iconic Caesars Superdome has completed its $560 million renovation, debuting just in time for Super Bowl LIX in 2025 with modernized amenities and upgraded guest experiences. Nearby, Caesars Entertainment has finished a $435 million transformation of Harrah’s Casino, now rebranded and expanded with a stunning new 340-room hotel tower that opened in Fall 2024. In the Central Business District, a historic building is being transformed into Fairmont New Orleans, a luxury hotel with 200 guestrooms, and an adjacent Element by Marriott with 200 extended-stay rooms is slated to open in Fall of 2025. These hotel
A Proven Leader, A Future Destination
A recent “Top 250” study found that 88% of the top U.S. conventions occur in just 20 cities—and New Orleans ranks No. 3 for two years running.. The study was conducted in 2024 by 2Synergize, LLC, Destinations International and Simpleview, analyzed the largest conventions of 2,700+ or more hotel rooms on peak night.
New Orleans’ high ranking reinforces that customers appreciate New Orleans’ walkability, compact geographic footprint, world-class venues, unmatched culture and hospitality expertise.
developments align with an ongoing $557 million reinvestment in the New Orleans Ernest N. Morial Convention Center (NOENMCC) and the adjacent River District. NOENMCC remains the largest convention center in the U.S. to earn and annually maintain Gold LEED certification. The River District, situated on 39 acres next to the Convention Center, is transforming into a vibrant mixed-use community with 900 housing units—half of which will be affordable or workforce housing—alongside restaurants, shops, entertainment, and green spaces. These forward-thinking investments ensure that New Orleans remains not only a top-tier host city but a place where innovation, hospitality, and community thrive.
Built on Innovation, and Impact
New Orleans is a city of innovation and ingenuity. Home to the BioDistrict—a hub for biomedical research, healthcare innovation, and emerging biotech companies—the city is committed to fostering the future of science and medicine.
NASA’s Michoud Assembly Facility, also known as America’s Rocket Factory, is in New Orleans where the core stage for the Space Launch System of the Artemis rocket was built. Towering at 212 feet, it is the backbone of the moon rocket and be the most powerful ever and will carry the first woman and person of color to the moon.
These dynamic sectors add another layer of depth to meetings held here, offering access to cutting-edge industries and inspiring off-site opportunities that connect your event to the future.
More Than Meetings: Social Impact and Community Legacy
Hosting a meeting in New Orleans doesn’t just benefit attendees—it
benefits the community. Visitors contribute to a tourism economy that supports local artists, musicians, caterers, florists, and countless small businesses. Meeting attendees spend more and stay longer, generating over $2 billion in direct expenditure annually and supporting jobs across sectors. Their business contributes nearly 40% of the city’s operating budget.
The societal impact is just as profound. Meetings here often include volunteer and CSR components—from oyster reef restoration to local school donations—that leave a legacy long after the event ends. These efforts align with a city that thrives on purpose and community engagement.
Culture That Creates Connection
From live jazz to Creole cuisine and historic architecture, culture is not just a backdrop—it’s a key component of the meeting experience in New Orleans. Meals are more than nourishment; they are networking moments. Conversations flow freely over gumbo, beignets, and fresh Gulf seafood, creating lasting bonds that carry far beyond the boardroom.
When attendees aren’t in meetings, they’re exploring world-renowned museums, walking through historic districts, enjoying rooftop views, or taking in a show at one of our many performing arts venues. In New Orleans, free time isn’t just downtime—it’s an opportunity to be inspired.
Choose New Orleans
Choose a city that blends business with beauty, logistics with soul, and precision with passion. Choose a destination where ideas flourish, connections thrive, and every meeting becomes a movement.
Choose New Orleans—Built to Host, Built to Inspire.
