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Associations React to Demonstrator Alex Pretti’s Death
By Todd McElwee
The January 24 shooting death of Alex Pretti by federal agents in Minneapolis has elicited responses from across the association landscape.
Sadness and outrage have been accompanied by calls for greater transparency and accountability and social engagement. Multiple associations from the nursing, guns rights and law enforcement sectors issued statements, with responses beginning on the day of Pretti’s death and continuing throughout the ensuing week.
Pretti, a 37-year-old intensive care nurse at the Minneapolis VA Health Care System, was mourned by the American Nurses Association (ANA) and American Association of Critical-Care Nurses (AACN).
“The American Nurses Association (ANA) is deeply disturbed and saddened to learn of the death of Alex Pretti, a registered nurse, in Minneapolis earlier today. We extend our condolences to Alex’s loved ones, colleagues, and the community at large,” the association stated. “ANA
condemns violence in our communities. The seriousness of this incident and others demand transparency and accountability. ANA calls for a full, unencumbered investigation, and urges that findings be shared promptly and clearly so Alex’s loved ones and the public have answers.
One in four nurses already experience workplace violence. As incidents with federal law enforcement continue to rise across the country, we are deeply concerned for the safety of nurses, both on the job and in the communities they serve.”
ANA added that nurses are advocates for the safety and well-being of their communities and it remains committed to preventing violence in the workplace and in our communities.
AACN said the death of a member of the nursing community is a solemn occasion and the association supports a complete and transparent investigation. It urges that findings be made available promptly.
“In this moment, let’s band together in our grief,” AACN said. “We recognize that Alex’s death is especially distress-
ing among the nursing community. We encourage nurses to support each other and seek peer or professional counsel as needed. Our well-being is paramount to our ability to provide excellent care to patients and their families.”
The American Association of Colleges of Nursing, Association of Women’s Health, Obstetric and Neonatal Nurses, International Council of Nurses and various state nursing associations also expressed their sadness over the death while encouraging support and action from the industry.
As Politico noted, Pretti’s killing led to a rare rebuke of top Trump administration officials by Second Amendment advocates.
“Multiple national gun-rights organizations, as well as a prominent Minnesota gun rights group, have expressed horror at top Trump administration officials’ criticism of Pretti for being armed with a handgun that he had a legal permit to carry,” Politico said.
The National Rifle Association
Destination DC held its annual Global Marketplace seminar at the Ronald Reagan Building and International Trade Center in Washington, D.C., on January 29. The organization’s global representatives from the U.K., Germany, Mexico, Brazil, India, China, and Australia attended and discussed visitor perception and market dynamics. Pictured here: Elliott L. Ferguson II (back row, center, with glasses), President & CEO, Destination DC; Destination DC staff; and international representatives. Credit: Chip Dizard Studios
Association Forum Launches Man In: The Men’s Leadership Experience
By Todd McElwee
Association Forum announced the name of its new signature event supporting men on January 28.
“Man In: The Men’s Leadership Experience” is a day-long immersive leadership lab organizers said is designed to foster connection, strengthen wellbeing, and support the evolving leadership needs of men and male-identifying leaders. Set for September 17 in Chicago, registration will open in April. The concept was initially announced last July.
“Leadership today is complex, human, and deeply relational,” said Artesha Moore, FASAE, CAE, President & CEO, Association Forum. “Man In brings leaders together to build trusted community and honest conversation around leadership, mental health, family, and physical well-being—supporting men and the allies who work alongside them. By strengthening connection and self-awareness, we strengthen leaders, teams, and the communities they serve.”
Association Forum said unlike traditional conferences or panel-driven events, Man In is intentionally designed as an experiential leadership lab—creating space for men to step away from daily pressures, engage in meaningful dialogue, and build
authentic relationships with peers. It added the name reflects a choice to move away from labeling or prescribing what leadership should look like, but rather signals commitment and presence—the decision to step in, show up, and engage fully in one’s growth as a leader and human being.
“Man In creates space for men to talk honestly about hard things— where strength does not require flawlessness and confidence comes from integrity rather than perfection,” said Lowell Aplebaum, FASAE, CAE, CEO of Vista Cova and a member of the Man In Advisory Group. “Leadership grows when we allow room for reflection, learning from setbacks, and taking responsibility for helping make things right. This initiative invites men to listen more deeply, show up with humility, and lead in ways that strengthen people and communities.”
Association Forum Board Chair Michelle Mills Clement, FASAE, CAE, added: “Man In aligns with Association Forum’s commitment to leadership development that is relevant, courageous, and grounded in real human needs. By intentionally creating space for connection, reflection, and wellbeing, we are investing in leaders who are better prepared to lead with authenticity, resilience, and purpose, strengthening their organizations and
Marriott International’s rewards program, Marriott Bonvoy, is set to host more than 500 “bespoke” Marriott Bonvoy Moments in partnership with the International Cricket Council. Two Marriott Bonvoy members will win “the ultimate experience” with the Marriott Bonvoy Golden Ticket: a trip for two to the ICC Men’s T20 World Cup 2026 Finals. One of the Golden Tickets will go to the winner of the Global Marriott Bonvoy sweepstake, and the other will go to the member who bids the highest amount of Marriott Bonvoy point. Pictured from left to right: Andrew Watson, Chief Commercial Officer, EMEA, Marriott; John Toomey, Chief Commercial Officer, APEC, Marriott; Kevin Pietersen and Ravi Shastri, globally renowned cricketers; Neeraj Govil, COO, APEC, Marriott; and Kiran Andicot, Sr. Vice President, South Asia, Marriott. To enter the sweepstakes or learn more, click here
the communities they serve.”
Additional details about the event, including location and faculty, will be announced in the coming months.
More information can be found on their website. For more information, click here
American Psychiatric Association Sues EmblemHealth Insurance Firm
By Todd McElwee
Alleging EmblemHealth has harmed New Yorkers by offering a “ghost network” of behavioral health providers— directory with inaccurate listings and unavailable clinicians—the American Psychiatric Association (APA) has filed a class action complaint against the nonprofit insurance firm.
The New York State Psychiatric Association and handful of New Yorkers whose pursuit of mental health services have allegedly been hampered or stymied by EmblemHealth’s purported actions have joined APA in the legal pursuit.
“When insurance companies use ghost networks, they are not only reaping profits by misleading consumers, but they are also hurting people who are in need of mental health care,” said Theresa Miskimen Rivera, M.D., President, APA. “So often we hear heart-wrenching stories of people calling through insurance provided clinician lists for weeks or months and reaching dead ends, unable to secure timely access to necessary psychiatric treatment. Rest assured that the APA will continue to advocate on this front.”
as psychiatrists, repeats the same names/entities multiple times to enhance the number of clinicians, and includes clinicians who have not agreed to be part of the network.
Additionally, the complaint says EmblemHealth is harming clinicians’ reputations by listing them in provider directories when they do not accept the plan’s insurance or do not practice at the locations where they are listed. APA said clinicians have been unaware of their listing in the directories and have not consented to inclusion.
“The impact of ghost networks is widespread and harmful,” said Marketa M. Wills, M.D, CEO and Medical Director, MPA.
“The impact of ghost networks is widespread and harmful,” said Marketa M. Wills, M.D, CEO and Medical Director, MPA. “Not only does this practice hurt patients and families who are seeking care, but it also harms clinicians dedicated to helping these individuals. They get phone calls asking for help and then have to explain that they are not, in fact, part of the Emblem network.”
The complaint cites several cases of individuals who, for months or even years, unsuccessfully sought mental health care in New York through EmblemHealth while attempting to use its provider directories for in-network care. It also alleges EmblemHealth misrepresents nurse practitioners
Claims for relief include awarding appropriate equitable and injunctive relief to redress and prevent defendants’ misconduct and the resulting injury to members of the association plaintiffs, including but not limited to correction of inaccurate directories, issuance of corrective disclosures, and the establishment of appropriate practices and procedures to ensure that the directories are accurate and consistent with the disclosures.
An EmblemHealth spokesperson told USAE the company doesn’t comment on pending litigation.
HOTS Cowboy Castle… A highly popular landmark in California’s Death Valley National Park has reopened for limited tours. Scotty’s Castle, a 1920s vacation home with connections to a cowboy conman and a millionaire couple, was a favorite of visitors to the park for many years before a flash flood shuttered the property. Repairs have been underway for the last decade, and now some of the structure is reopened to the public, the Associated Press reports. Scotty’s Castle earned its nickname from a longtime resident and local conman, Walter Scott, acting deputy superintendent of Death Valley National Park, who lived at the property and peddled to tourists that the mansion sat atop a gold mine. During his tours, he would have servants go
USAE
Publisher & Executive Editor 1982 – 2021 Anne Daly Heller
Publisher-Emeritus Ross E. Heller ross@usaenews.com
Publisher James Heller james@usaenews.com
Associate Publisher Todd McElwee todd@usaenews.com
Managing Editor Jonathan Trager jon@usaenews.com
Hotel Editor Jordan Bradley jordan@usaenews.com
Creative Director Diane Nichols dkn@usaenews.com
Marketing
Christy Pumphrey christy@usaenews.com
To
HOTS HOTS
into tunnels built beneath the house and clang pots and pans around to simulate the sounds of a working gold mine, Wines told AP. Though Scott wasn’t rich in actual gold, HOTS is sure he was rich in friendship.
g g g g g
HOTS Turtle Tripod… A threefinned loggerhead sea turtle was returned to the ocean with a satellite tracker strapped to her back in Juno Beach, Florida, after months of re-
habilitation, according to the Associated Press. Staff at the Loggerhead Marinelife Center, which oversaw her rehabilitation beginning in November, believed she lost her fin in a shark attack. The turtle was named Pyari, a Hindi term of endearment that means “lovely” or “beloved,” AP said. According to the center, the turtle was discovered with extensive injuries to her neck, shell, and both front flippers. Veterinarians were able to save the right forelimb, but they had to
amputate the left. The center held the release on January 28. “It’s definitely always very gratifying to see these animals go back into their ocean home,” said Heather Barron, Chief Science Officer and a veterinarian at the Loggerhead Marinelife Center. “And I think it’s particularly gratifying when you can track them on satellite, and see exactly where they’re going and what they’re doing.” HOTS commends Pyria for going through shell and back to get to her recovery!
Hilton Releases 2026 Trends Report for Meetings and Events
By Jordan Bradley
When it comes to meetings and events trends in 2026, a new Hilton report has found that in the age of AI exploration, there is a growing demand for in-person connection rooted in authenticity.
Hilton’s “Why We Gather” study and its special section, the 2026 Trends Report, explores “behavioral, emotional, and cultural shifts” that redefine how people plan and expect to connect at meetings and events this year, Hilton said.
“At Hilton, we believe every great event begins with understanding what truly matters to attendees,” said Frank Passanante, Sr. Vice President, Global Head of Sales and HRCC for Hilton.
“As meetings and events continue
to evolve, we are deeply focused on understanding the needs and preferences of attendees—not simply among our various lines of business, but across cultures and generations. By combining deep insights with Hilton’s legacy of innovation and hospitality, we are helping planners create experiences that drive meaningful progress for their companies and create lasting impact for every attendee.”
A standout discovery from Hilton’s trend report found that 84% of meetings and event attendees “love bringing their ‘authentic selves’ to work events,” and almost half of survey respondents said connection—such as meeting new people and bonding with their existing team members—was the main reason they would be attending work events this year.
The findings point to a growing emphasis on in-person connection for meetings and event attendees.
“At a time when technology is redefining the world as we know it, fueling the rise of artificial intelligence and an unprecedented level—and means—of digital connection, this new digital era is also unknowingly renewing our sense of connection with the world, ourselves and each other,” Kelly Knowlen, Vice President of Sales Engagement and Special Events at Hilton, wrote in the report. “In a world of highly curated digital personas, where humanity can quite literally be filtered out with the touch of a button, in-person connection remains unfiltered, providing the ultimate moment for self-expression and opportunity for
Theft Investigation Snares Another Panama City Beach CVB Employee
By Jonathan Trager
The Vice President of Sales & Marketing for Visit Panama City Beach in west Florida was arrested by the Bay County Sheriff’s Office (BCSO) in late January, the second arrest of an executive from the organization in an ongoing theft investigation.
Stephen Bailey, 53, has been charged with grand theft and 22 counts of illegal use of a credit card, an American Express card issued by the Bay County Tourist Development Council. Bailey was released from the Bay County jail after posting $38,000 bond.
Investigators say Bailey used his company credit card to pay for meals and drinks for himself and his wife during out-of-state work trips.
Former Vice President of Administration Aaron Lee was arrested on similar charges in early January. He stands accused of making unautho-
rized purchases of luxury items and experiences totaling nearly $1 million.
The BCSO is continuing its investigation into the organization’s finances and warned there’s “potentially more charges coming.”
“If the time comes and we find other individuals that have done similar things, that Mr. Bailey and Mr. Lee have done, they’re going to be held accountable as well,” said BCSO Capt. Jason Daffin, according to local news outlet WMBB.
Currently, Lee and Bailey are on unpaid administrative leave. Dan Rowe, President & CEO of Visit Panama City Beach, chose to take a paid leave of absence.
Bay County Commissioner Clair Pease, who has taken on the role of President of the CVB since the alleged malfeasance was discovered, released a statement that reads in part:
“When financial misconduct was discovered at the Convention & Visi-
tors Bureau, we acted immediately to restrict spending, secure and limit access to all records and systems.
“Dual authorization is now required for every expenditure, and independent forensic auditors have begun working to assist the Bay County Sheriff’s Office in an intensive review of past expenditures as well as work with county staff and the Clerk’s Office to review controls.
“The Bay County Clerk’s Office is now providing enhanced oversight, using the same financial controls currently applied to all county departments—including independent reconciliations, pre-audit of payments, and external audits.
“These are not temporary fixes. They are permanent safeguards. Public trust matters, and the system that allowed this fraud to occur no longer exists. Today, the CVB is operating under a fundamentally different, stronger system.”
NEWS NEWS
Meet Minneapolis Addressing Concerns About ICE Operations Survey
By Jonathan Trager
With the local clash between Immigration and Customs Enforcement (ICE) agents and protestors drawing national attention, Meet Minneapolis is “having open and honest conversations with meeting planners, event organizers, and clients” about the situation, an organization spokesperson told USAE
“It’s always our goal for our visitors and groups to feel safe and welcomed and have the information they need to make informed deci -
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(NRA) and Gun Owners of America (GOA) were both dismayed by comments from Bill Essayli, the acting U.S. attorney for the Central District of California, who posted on X: “If you approach law enforcement with a gun, there is a high likelihood they will be legally justified in shooting you.”
“This sentiment from the First Assistant U.S. Attorney for the Central District of California is dangerous and wrong,” NRA posted on X. “Responsible public voices should be awaiting a full investigation, not making generalizations and demonizing law-abiding citizens.”
“Federal prosecutors should know better than to comment on a situation when he didn’t know all the facts, to make a judgment in a case like this, and then also, just to make a blanket statement, threatening gun owners in that way,” said Aidan Johnston, Director of Federal Affairs, GOA.
In addition to backing law enforcement officers, the National Association of Police Organizations (NAPO) and International Association of Chiefs of Police (IACP) shared their support for transparency and accountability, reiterated the fundamental need for comprehensive training and urged
of Partners Shows Economic Harm
sions,” said Kevin Kurtt, Public Relations and Communications Manager with Meet Minneapolis.
The destination organization also maintains a FAQ webpage that outlines what’s occurring in Minneapolis, including how federal immigration enforcement is operating and what visitors can expect, Kurtt said. The resource is continually updated and designed to provide clear, factual information for meeting planners, attendees, and visitors, he added.
Meanwhile, Minneapolis continues to host meetings, conventions, and
tempered and productive rhetoric from public officials and others. The paramount nature of the rule of law was also stressed.
Both comments were issued on January 25 and did not mention Pretti or any other names.
NAPO also shared its concern that the “vital issue of officer safety is getting lost amidst the confusion and politicalization of federal immigration actions.”
“In addition to the need of federal, state, and local law enforcement following accepted national police training and practices, we strongly urge collaboration between federal law enforcement and their state and local partners to maximize information sharing, safeguarding public safety and officer safety, whether it is local policy to cooperate with federal immigration enforcement or not,” NAPO said. “We share the same mission to protect public safety and safeguard officers’ rights and safety, and the current situation is doing nothing to promote either. The challenges of information sharing and collaboration at all levels of government as well as the heated political rhetoric by elected officials has put officers and the citizens we serve in difficult and dangerous situations. It is untenable and we must find a path forward that
large-scale events.
Kurtt noted the Minneapolis Convention Center (MCC) has welcomed several major events in recent weeks, including the Twin Cities Auto Show, Minnesota School Boards Association meetings, the Minneapolis Boat Show and the Totally Rad Vintage Fest. Last weekend, the MCC hosted a pair of youth sporting events—a large volleyball tournament and smaller gymnastics meet.
Two groups did cancel their events scheduled at the MCC, Kurtt said. When asked which groups had can-
protects the rights and safety of both officers and the public.”
“The IACP urges leaders and stakeholders to support calm, lawful engagement and policies grounded in proven practice that strengthen accountability while preserving the capacity of law enforcement agencies to coordinate effectively and protect communities,” the organization said. “The IACP reaffirms its commitment to the constitutional protections that safeguard individuals from unlawful or unreasonable searches and seizures, recognizing that public trust and effective policing depend on faithful adherence to these fundamental rights. At the same time, the IACP underscores that officer safety is inseparable from community safety and must remain a fundamental priority in all public safety decisions. For these reasons, the IACP calls on the White House to use its convening authority, as soon as practicable, to bring together thoughtful federal, state and local law enforcement leaders for policy-level discussions aimed at identifying a constructive
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attendees to show up as their true and authentic selves.”
Hilton commissioned the Why We Gather study from Ipsos, which surveyed more than 3,000 professionals planning to attend in-person work meetings and events this year throughout the United States, the United Kingdom, and India.
In addition to Hilton’s findings that connection is key for meetings and event attendees, the study found that more and more attendees are using AI to help keep their productivity up while at professional gatherings.
Wellness remains a key focus for attendees: Hilton’s report found that 67% of survey respondents said they feel less engaged without downtime
celed, Kurtt said he was unable to share that information.
To gauge the impact on business from the current federal activity in the area, Meet Minneapolis last month surveyed nearly 500 association partners, which include restaurants, hotels, retail shops, service providers, arts and event organizers, and others. The organization received 101 responses—85 of them within the first 24 hours of distributing the survey.
Respondents indicated the federal activity is being universally felt, with
path forward.”
The National Sheriffs Association (NSA) shared comments with USAE from January 9, a day after Renee Good was shot and killed by ICE in Minneapolis.
NSA Executive Director & CEO Justin Smith said: “What happened this past week in Minnesota was a tragedy and should have been prevented. Everyone must remain calm, and both sides should tone down the rhetoric and accusations. Getting further divided will not make our communities safer. Sheriffs are keepers of the peace in their counties and upholders of the rule of law; as such, we seek to protect peace officers from injury in the furtherance of their lawful duties, while also working to avoid the use of force by peace officers against citizens whenever it can be reasonably prevented.”
NSA also said the 1st Amendment confirms the right of citizens to peaceably assemble and to petition the government for a redress of their grievances but does not confer the right to obstruct or interfere with government.
while at conferences and conventions. More than half of respondents also admitted to skipping event programming to decompress when meeting and event planners don’t schedule breaks during programming.
“For more than a century, Hilton has set the standard for bringing people together—whether for industry-shaping conferences or life’s most meaningful milestones,” said Chris Silcock, President of Global Brands and Commercial Services at Hilton. “As the world of meetings and events evolves, this new research reaffirms our commitment to powering meaningful connection by revealing what truly motivates attendees today.”
For more information on the Why We Gather study and 2026 Trends Report, click here
The DoubleTree by Hilton New Orleans celebrated the reveal of a recent $5 million renovation with a ribbon-cutting ceremony in late January. Pictured are representatives from Hilton, the hotel’s operator Dimension Hospitality, and the New Orleans Chamber of Commerce.
NYC Officials Announce Ban on Hidden Hotel Fees
By Jordan Bradley
New York City is banning hidden hotel “junk fees” and unexpected credit card holds administered by hotels in the city.
The ban, which goes into effect on February 21, applies to fees often label as destination, resort, or hospitality service fees.
New York City Mayor Zohran Mamdani made the announcement at a press conference on January 21, along with Sam Levine, Commissioner of the Department of Consumer and Worker Protection (DCWP), and consumer and labor leaders.
The new rule makes the fees “a deceptive trade practice,” Mamdani’s office said, like the Federal Trade Commission rule established in 2024 that it was modeled after. The rule requires hotels to “clearly and conspicuously” disclose the total cost for a night at any hotel, including all mandatory fees.
our city for a well-deserved vacation, you deserve to know how much a hotel costs up front,” said Mandani. “This new rule will ensure that New Yorkers and visitors alike are not stuck paying hidden hotel fees, and will instead save millions of dollars each year. In just three weeks, our administration has made it clear that deceptive business practices do not have a home here— and that City Hall will always fight for New Yorkers to know exactly what they’re paying for.”
According to Mamdani’s office, the DCWP received more than 300 complaints from consumers related to hidden hotel fees or unexpected holds last year.
The rule requires hotels to “clearly and conspicuously” disclose the total cost for a night at any hotel, including all mandatory fees.
However, the rule in New York City addresses unexpected credit card holds and deposits, something the FTC ruling did not.
“Whether you’re visiting the five boroughs for the World Cup or leaving
“This final rule delivers on affordability—for New Yorkers traveling across the country to see the World Cup, and visitors who want to experience our incredible city,” said Levine. “DCWP will use its full enforcement authority to ensure hotels comply with the laws and rules of our city and we will be vigilant to ensure consumers have transparency in their transactions and that workers’ rights are respected.”
Local hotel union, Hotel and Gaming Trades Council (HTC), spoke in support
of the new rule. Union representatives joined Mamdani as he made the announcement on January 21.
“HTC was proud to join [Mamdani] yesterday as New York City announced new rules to protect against deceptive practices by bad actors in the hotel industry,” the union said in a January 22 statement. “The announcement was another concrete step toward ensuring both workers and visitors have strong protections.”
The Hospitality Association of New York City (HANYC) said the organiza-
tion has “long supported efforts to protect hotel customers.”
“The hotel industry strongly supports rules to prevent hidden fees and to protect our customers, and has been outspoken about this issue in the past,” said Vijay Dandapani, President and CEO of HANYC. “We will work with the Mamdani administration to ensure that these new rules achieve those goals while also ensuring that hotels which do obey the law and treat customers fairly are not unduly affected.”
Loews Announces Third Hotel Set for Arlington, Texas
By Jordan Bradley
Loews Hotels & Co. will bring a third hotel to Arlington, Texas, the company announced in late January.
Dubbed the Americana by Loews Hotels, the forthcoming hotel will be established in the city’s Entertainment District, joining the Loews Arlington Hotel & Convention Center and the Live! By Loews - Arlington, Texas properties.
The Americana hotel has been “designed with meetings at its core” and builds on Loews’ strong presence in the Dallas/Fort Worth market, said Loews.
“This project reflects our strong belief in Arlington as a dynamic destination and our confidence in its continued growth,” said Alex Tisch, President and CEO of Loews Hotels & Co.
The Americana will add 507 guest rooms and suites, as well as 83,000 square feet of total indoor and outdoor meeting and event space to the Loews campus in Arlington. With the addition, Loews will have a total of
almost 1,700 guest rooms and more than 374,000 square feet of indoor/ outdoor meeting space, Loews said.
Aside from the additional guest rooms and meeting space, the Americana by Loews Hotels property will bring a unique flavor of accommodation that “pays tribute to the iconic Americana Hotel in Bal Harbour, Florida—a Loews landmark that opened in 1956,” Loews said. “The term ‘Americana’ embodies the spirit of American hospitality” and is designed to “honor the past, embrace the present, and shape the future.”
“Americana by Loews Hotels honors our heritage while looking ahead, bringing together scale, service excellence, and design to support group and leisure travelers alike,” said Tisch. “As our third hotel in Arlington, it also marks an important milestone for Loews as owner, operator, and developer.”
Loews plans to invest more than $500 million into the hotel, according to Tisch in an interview with the Dallas Morning News
The Americana will be built on the
lot currently occupied by the Sheraton Arlington hotel, which is scheduled to close its doors permanently on February 15, according to a filing under the federal WAGE Act by the hotel’s owner, Urbana Varro Hospitality Management Company LLC in early December 2025. The filing noted 110 employees will be laid off at the closing
of the Sheraton.
Demolition of the Sheraton was approved by the Arlington City Council in 2023 in anticipation of a new Loews hotel.
Loews will demolish the existing Sheraton Arlington hotel early this June in “a ‘ground-shaking’ event” and build the new hotel on the remaining lot.
Rendering of the forthcoming Americana by Loews Hotels
New York Mayor Zohran Mamdani (center); Samuel Levine, Commissioner of the Department of Consumer and Worker Protection (left of center); and local consumer and labor leaders announced the new hotel hidden fee rule on January 21.
USAE xchange
Conversation with Colleen Connor CMP, Sr. Director of Events, MPI
The Mediterranean Sea’s azure waters will be the backdrop for MPI’s European Meetings & Events Conference (EMEC) in Barcelona. And while the association is prepping for the February 21 – 24 run of one of its signature events, Colleen Connor, Sr. Director of Events; and Tanya Philyaw, Lead Events Manager & Logistics, connected with USAE to discuss SLS Barcelona hosting, logistics, dining and more.
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90% of partners saying they’ve been impacted. Of those that are impacted, 80% reported they have directly experienced canceled, postponed, or reduced bookings/sales. Also, 90% said fear or stress was affecting operations, with 72% reporting staffing absenteeism.
Meet Minneapolis has since launched a new marketing initiative, MPLS for MPLS, which encourages residents to intentionally engage
USAE: What first attracted MPI to Barcelona and the SLS Barcelona?
Connor : We have been waiting for the opportunity to take EMEC to Barcelona. Such a beautiful and vibrant city full of culture and perfect for our event. We have a strong partnership with Accor and when they told us about the beautiful SLS property they were building in Barcelona, it was the perfect fit!
USAE: The tagline “Create the Unexpected” features prominently on EMEC’s website. How has the been event designed to help attendees do just that?
Connor: “Create the Unexpected” isn’t just a tagline for EMEC Barcelona. It’s a guiding principle behind how the event is designed.
The program intentionally moves beyond traditional conference formats to spark discovery, experimentation, and collaboration. Barcelona itself becomes part of the learning experience, serving as a living lab for sustainability, innovation, and modern meeting design. Attendees
with neighborhood businesses and workers during this challenging time for the city.
“Meet Minneapolis remains committed to welcoming visitors, supporting our hospitality partners, and ensuring a safe, positive experience for all who choose to gather here,” said Kurtt.
To view the Meet Minneapolis FAQ webpage, click here. For more information about MPLS for MPLS, click here
are exposed to perspectives they may not expect—from local Catalonian innovators and community leaders to real-world applications of the Blue Economy and circular event practices. These ideas are not presented in isolation; they’re explored through hands-on workshops, design sprints, and collaborative sessions that pair planners and suppliers to co-create practical solutions to real industry challenges.
By breaking down silos, prioritizing immersive and human-centered learning formats, and embedding local relevance into the content, EMEC helps attendees experience the unexpected so they can return home ready to create it in their own events.
USAE: Aside from location and logistics, what are the primary differences between staging an international and domestic event?
Connor: Our international audience has a different expectation than our domestic audience. They are looking for a more experiential learning environment. The learning journeys started for our European audiences and we are bringing these types of experiences domestically. They continue to challenge us in positive ways to create new ways of learning.
USAE: What dish are you most looking to in Barcelona?
Connor: Just one? Patella and papa bravas are the top on the list, but Barcelona is a city full of flavors we love.
Philyaw: “I’m very excited to experience some of my favorite restaurants in Barcelona. I could live on tapas! We really feel like Barcelona as a destination is a huge draw for 2026 and our registration has already out paced the last few years. It’s going to be an amazing event!”
Hotel Rivals Create Updated Trafficking Prevention Training
By Jordan Bradley
Hilton, Hyatt, and IHG have partnered to create an updated human trafficking prevention training curriculum for the hospitality industry.
The companies made the announcement on January 28 in recognition of the closing of Human Trafficking Prevention Month.
Developed by Hyatt, Hilton, IHG, Protect All Children from Trafficking (PACT), and Unboxed Training & Technology, the new curriculum was created with information provided by survivors of human trafficking and is available in English and Spanish.
where guidance could be strengthened to deepen the impact of our existing training,” said Joan Bottarini, CFO at Hyatt and Chair of AHLAF’s NRFT Advisory Council. “That understanding helped us shape and design an updated training to better support and equip hotel teams in real-world situations.”
Representatives from the three hotel companies sit on the NRFT’s Advisory Council, and their joint effort to provide the new training is a first in the industry, according to AHLAF.
“We are proud to support this collaboration. This is the kind of industry-wide cooperation on shared priorities that we hope will inspire future collective efforts on critical societal concerns,” said Kevin Carey, President and CEO of AHLAF.
The 30-minute training for hotel owners and operators helps participants to understand what human trafficking is, to recognize warning signs specifically in hotel settings, and to know how to respond to a suspected instance of human trafficking by using their property’s reporting procedures. Participants who complete the training will also receive a certificate.
The program is being provided to the industry for free, according to the American Hotel and Lodging Association Foundation (AHLAF), which operates the No Room for Trafficking (NRFT) initiative.
The module utilizes live-action video storytelling and “provides subject-matter expertise grounded in survivors’ lived experience,” AHLAF said.
“By listening to survivors and learning from hotel teams on the ground, we gained invaluable insights into
Hilton’s Katherine Lugar said that providing thorough and current training to combat human trafficking at hotels is more important than company rivalries.
“This collaboration shows that together, we can achieve more than any of us could alone,” said Lugar, Executive Vice President of Corporate Affairs at Hilton and President of the Hilton Global Foundation. “Today, we’re putting competition aside and partnering across the industry to ensure every hospitality professional has access to the most up to date information and tools they need to recognize, respond and report instances of trafficking.”
For more information or to sign up for the training, click here
By Jonathan Trager
To Nick Stepaniak, M.Ed., “Midwest nice” is a real thing.
Stepaniak, the Director, Sections and Chapters at the Association of Women’s Health, Obstetric & Neonatal Nurses (AWHONN), hails from a “small northern Michigan town” called Alpena, located off the Lake Huron coast, where he was born, raised, and educated. That fact has shaped not only his personal identity but his approach to working with his association’s members.
“I feel like we always look for the best with people and try to make meaningful connections with people,” said Stepaniak, who was named a 2025 Association Forum Forty Under 40 honoree. “When I travel across the country for work, I always feel like there’s some tie back to the Midwest or Michigan.”
Stepaniak’s travels take him on the road for about 50 to 60 days a year, attending his association’s section conferences across the country.
RISING STARS
Spotlight on Rising Star Nick
leaders across the country. My favorite part of my job is the leadership development conference for all our volunteers.”
With a master’s degree in higher education, Stepaniak had always assumed he’d go into academia. But while doing fraternity-related work in Indiana, he was led into the association world and back to his home in Michigan.
Stepaniak married his wife, Torie, in 2018. The couple has a rescue dog named Phoebe, who was born under a house in Houston, Texas, and adopted by the couple in Green Bay, Wisconsin, in 2021.
A fan of Notre Dame football (his father played linebacker at the school, so he didn’t have a choice, he jokes), Stepaniak also has an unusual hobby: collecting nutcrackers. It’s an interest he has held since he was 8 years old when his grandma purchased one for him from a JC Penny Christmas display. Since then his collection has grown to more than 500.
“When I travel across the country for work, I always feel like there’s some tie back to the Midwest or Michigan.”
AWHONN is comprised of 51 sections in 50 states plus the armed forces, and a key part of Stepaniak’s job is working with elected section leaders.
“What I was previously doing is working with our chapter leaders,” Stepaniak explained. “I answer questions about events, budgets, that kind of thing. It’s working with volunteer
Stepaniak’s supervisor, Rick Burt, CAE, was a Forty Under 40 honoree in 2018. It was he who encouraged Stepaniak to apply for the recognition from Association Forum, whose booth Stepaniak had visited during the ASAE Annual Meeting before.
“It was a huge honor to receive that email that I was chosen,” Stepaniak said. “I am very hard on myself. I think I do a good job, but I don’t think I’m the
Stepaniak
best at anything, so it’s hard for me to talk about my accomplishments.”
Tying back to Michigan, Stepaniak noted that Association Forum is located in Chicago, which is just a quick train ride away.
“After receiving the award, I started to dive into all the cool offerings they have,” Stepaniak said. “I’m very excited to stay engaged with Association Forum because I was blown away by Holiday Showcase this year.”
Ruby Hotels to Make U.S. Debut in Chicago
By Jordan Bradley
Ruby Hotels, a lean luxury European hotel brand acquired a year ago by IHG Hotels and Resorts, will make its debut in Chicago next year.
The property will be the first in the United States for the Ruby Hotels brand and is expected to open sometime next year, according to IHG.
The forthcoming Ruby Hotel will be developed and operated by the Ruby Group under a 30-year franchise agreement with IHG.
“We’re incredibly excited to bring our first U.S. Ruby Hotel to Chicago, an iconic city with a deep architectural and cultural legacy,” said Jolyon Bulley, CEO of IHG’s Americas division. “This flagship signing underscores the brand’s strong growth potential and momentum in key locations across the Americas and around the world.”
The hotel will resurrect a historic lodging property and 1920s-era
landmark adjacent to Chicago’s Magnificent Mile, the Inn of Chicago.
Following a renovation that will commence later this year, IHG said the plans for the flagship Ruby Hotel include 412 guest rooms, renovated and reinvigorated lobby and bar, and a rooftop terrace and bar with a view of the Chicago skyline.
The forthcoming Chicago hotel will “bring the Ruby brand’s unique design and hallmarks to life while reflecting Chicago’s cultural identity,” IHG said.
“This project marks a significant milestone for Ruby Group and its international growth. In partnership with IHG and alongside experienced development partner Berk Properties, we are bringing Ruby’s design-led and efficient hotel concept to the U.S. market for the first time,” said Michael Struck, Founder and CEO of Ruby Group.
The Ruby Hotel brand was founded in Germany in 2013. It has more than 35 hotels open or in the development
Rendering of the forthcoming Ruby Hotels adjacent Chicago’s
pipeline in major cities throughout Europe as of the third quarter last year.
Ruby Hotels positions itself as a “lean luxury” and urban lifestyle brand, which prioritizes “efficient layouts with premium finishes” that deliver “an elevated experience at a lower cost per square foot for strong returns,” IHG said.
“Ruby Group’s operating platform will also now be launching in North America, offering extraordinary operating efficiency to investors with a unique operating set-up that utilizes both centralization and automatization to drive margins while lowering operating risks,” Struck said.
Magnificent Mile.
NEWS NEWS
Discover a Destination Where Meetings Become Meaningful Moments
What if your next meeting location did more than just hold an agenda? What if it sparked connection, creativity, and meaningful collaboration?
On Florida’s Southwest Gulf Coast, Punta Gorda/Englewood Beach offers an inviting alternative to traditional meeting destinations—one where modern facilities, scenic waterfront settings, and authentic coastal hospitality combine to create events people genuinely look forward to attending. Here, productivity feels natural, creativity is fueled by the environment, and attendees leave feeling refreshed rather than hurried.
Unlike large convention hubs that can feel overwhelming or impersonal, this destination delivers a sense of ease and balance. The pace is relaxed, the surroundings are inspiring, and everything—from meeting spaces to dining and recreation—is designed to encourage engagement. Attendees arrive focused, stay present, and depart with stronger connections and renewed energy.
At the center of the destination is the Charlotte Harbor Event & Conference Center, a premier waterfront facility offering 44,000 square feet of versatile meeting and exhibit space. Ideal for conferences, trade shows, training programs, and incentive events of all sizes, the center features adaptable room layouts, professional audiovisual support, and abundant natural light overlooking Charlotte Harbor. Stunning views will energize attendees while fostering a sense of openness and clarity with the steady visual connection to the water. Spacious pre-function areas support organic networking, while multiple breakout rooms encourage collaboration without crowding or distraction.
Just minutes away, Sunseeker Resort Florida Gulf Coast, Curio by Hilton, significantly expands the destination’s meeting options with an extra 60,000 square feet of indoor and outdoor event space. From elegant ballrooms and rooftop terraces to har-
bor front lawns and flexible breakout venues, the resort allows planners to craft programs that seamlessly transition from focused daytime sessions to memorable evening receptions.
With 785 carefully designed guest rooms and suites, attendees can stay just steps from meeting spaces while enjoying resort-style comfort and coastal-inspired decor.
Sunseeker Resort also improves the overall experience through its amenities. Several on-site dining options support everything from hosted breakfasts and private luncheons to celebratory dinners and closing-night receptions. A full-service spa, multiple pools, a championship caliber golf course, and an attentive event staff simplify logistics and enhance the guest experience—making the resort especially suitable for leadership retreats, multi-day conferences, and incentive programs designed to reward performance and boost team morale.
What truly sets Punta Gorda/Englewood Beach apart is how smoothly business and leisure blend once the workday ends. Dining becomes an extension of the meeting—an opportunity for relaxed networking, informal conversations, and genuine connection. Waterfront restaurants, open-air patios, dockside decks, and tiki-style lounges invite groups to unwind over fresh Gulf seafood, expertly prepared steaks, and internationally inspired dishes. Private group dinners overlooking the harbor create shared moments that feel special yet natural, while casual dine-arounds encourage attendees to explore local flavors at their own pace.
Craft cocktails, harbor views, and gentle coastal breezes foster an environment where conversations come naturally and relationships grow effortlessly. In this setting, networking doesn’t feel forced—it just happens.
For planners looking for off-site experiences that feel meaningful rather than mandatory, the destination provides a variety of team-building
activities inspired by the natural and cultural landscape. Groups can kayak along tranquil Blueway trails, paddling through mangrove-lined waterways that encourage teamwork, communication, and shared discovery. Guided eco-tours introduce attendees to dolphins, manatees, and coastal wildlife—stirring curiosity and conversation that last long after the outing.
Land-based activities offer equally engaging options. Attendees can bike scenic routes, explore botanical gardens, or take part in outdoor wellness sessions designed to refresh both mind and body. These experiences provide a welcome balance to structured meetings while promoting creativity, focus, and overall well-being.
The area’s vibrant arts scene offers more opportunities. Downtown Punta Gorda features colorful murals, galleries, and cultural venues perfect for guided art walks, interactive challenges, or creative team activities. Culinary-focused events—like chef-led demonstrations, group tastings, or locally inspired food tours—highlight the region’s Flavor Coast identity while engaging participants through shared sensory experiences that bring teams together.
Ease and accessibility further boost the destination’s appeal. Compact geography, walkable districts, and quick
transfers between venues reduce logistical challenges and maximize valuable face-to-face time. Attendees appreciate the calm, navigable environment, while planners value the reliability and efficiency that keep programs running smoothly. Above all, warm local hospitality ensures groups feel genuinely welcomed—not just accommodated.
In Punta Gorda/Englewood Beach, meetings don’t end with the final presentation. They carry on through shared meals, harbor cruises, and outdoor activities that build relationships and create lasting memories. It’s a place that encourages attendees to stay involved, participate fully, and even extend their stay after business is done.
For organizations seeking a meeting destination that boosts productivity while delivering meaningful, memorable experiences, this stretch of Florida’s Southwest Gulf Coast offers a compelling option. Here, waterfront views inspire new ideas, coastal flavors unite people, and every detail ensures events that feel intentional, polished, and truly rewarding.
Plan smarter. Connect happier. Impress completely.
Visit PureFloridaMeetings.com to get started.
More than 15 world-class courses offer the perfect balance of friendly competition and relaxed team bonding.
Outdoor receptions create natural moments for meaningful connections.
Paddleboarding, sunset cruises, fishing trips, and more invite teams to explore, connect, and recharge together.
The 2026 Official Fairbanks Visitors Guide is now available for free from Explore Fairbanks, the organization announced on January 27. Fairbanks’ three seasons—Midnight Sun, Aurora and Winter—are featured in the 72-page, full-color publication. The annual publication spotlights
Checking Inn
The Hotel Terra Jackson Hole in Wyoming unveiled a new, multi-million dollar renovation featuring redesigned guest rooms, suites and public spaces, and elevated amenities. Renovations included new carpets, fresh paint, renewed kitchen appliances, and new art installations. The hotel’s corridors have been refreshed with new design and paint, with each of the four corridors now representing a different season. Alongside the completed renovation, the 132-guest room hotel—the state’s first LEED-certified hotel— has appointed a new Hotel Manager, Marguerite Veber.
The Hotel Terra Jackson Hotel also updated and refreshed its 2,800-square-foot Murie Ballroom and adjacent meeting spaces, according to Noble House, the hotel’s operator. The refresh installed new carpeting, acoustic wall coverings, and “striking chandeliers resembling inverted trees,” Noble House said. The hotel’s Chill Spa now also offers guests a cold plunge tub and infrared sauna, as part of the renovation.
For more information, click here
Hilton announced on January 21 the addition of Hotel Heron, an Aparium Group hotel located in Alexandria, Virginia, to the Curio Collection by Hilton
The 134-room hotel is “known for its thoughtful design and connection to the local community,” Hilton said.
“Since opening, Hotel Heron’s sense of place has been rooted in Alexandria’s vibrant community and creative energy, that comes to life through our thoughtful culinary offerings and impactful lifestyle programming,” said Matt Karow, General Manager of the Hotel Heron. “Joining Curio Collection by Hilton gives us the opportunity to bring that story to a wider audience while preserving the authenticity that resonates with locals and loyal guests.”
Hilton’s Curio Collection is a collection of more than 190 “individually remarkable” hotels in key destinations around the world. For more information about Hotel Heron, click here
CVB Update
local attractions, unique experiences and pathways to adventure in Denali National Park and Preserve, the Arctic and Interior Alaska. Additionally, it highlights Fairbanks’ vibrant downtown, local outdoor hotspots, and flourishing arts and culinary scene.
The guide showcases activities available throughout the year including fishing, wildlife viewing, birdwatching, hiking, visiting museums and activities on the Chena River. Other pursuits take place during the winter months, including dog mushing, mingling with reindeer, ice sculpting, snowmobiling and skiing. It also features exhibitions, attractions and performances focused on inspirational Alaska Native peoples, spirited pioneers and nature-inspired artists. Arts, entertainment and events are featured prominently including blockbuster events such as the World Eskimo-Indian Olympics, Golden Days, the Midnight Sun Festival and
the World Ice Art Championships. The guide also provides comprehensive listings for lodging, dining, shopping, services and attractions, making it a one-stop resource for visitors. For more information, click here
Visit Tampa Bay announced on January 26 it’s launching its largest winter marketing effort targeting out-of-state travelers, anchored by the destination’s new brand platform, Go and You’ll Know. Built on Visit Tampa Bay’s brand tracking research, Go and You’ll Know is rooted in a powerful insight: perceptions of Tampa Bay shift dramatically after visitors experience the destination firsthand. The campaign leans into that truth—inviting travelers to discover for themselves why Tampa Bay consistently exceeds expectations.
The campaign targets Visit Tampa Bay’s largest and highest-value feeder markets, including New York; Chi -
cago; Dallas; Philadelphia; Atlanta; Washington, D.C.; and Boston. International efforts include Canada, with lower-funnel messaging to capture travelers already shopping Florida destinations, as well as the United Kingdom and Germany, supported by a custom activation in partnership with the London Art Fair.
“When people are surrounded by snow, gray skies, and cabin fever, seeing our sunshine and elevated experiences resonates immediately,” said Santiago Corrada, President & CEO of Visit Tampa Bay. “This is also the most competitive window for warm-weather destinations, so staying visible is critical. Our Go and You’ll Know campaign ensures Tampa Bay stands out—not just as a place to visit, but as a destination that surprises people in the best way once they arrive.”
For more information, click here
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