Dozens of Hotel
Workers
Arrested
in San Francisco March Hotels Across United States Reach Agreements with Unions
By Jordan Bradley
Dozens of hotel workers on strike were arrested for civil disobedience in a demonstration that marched through downtown San Francisco on October 30.
The 85 demonstrators included striking hotel workers and supporters and “were part of a protest calling on hotels to settle contracts and end weeks-long hotel strikes” that involved hundreds of demonstrators, according to Unite Here, the hotel union organizing the nationwide strike actions.
The arrested demonstrators were released the same day and charged with disorderly conduct, a Unite Here representative told USAE
The arrests occurred at approximately 5 p.m. as union members sat in the middle of Powell Street, next to Union Square, according to the San Francisco Chronicle. The march began next to the Hilton Union Square, the city’s largest hotel.
“I take my job very seriously because I am the eyes and ears on the street, and I know that guests’ expe-
Explore Asheville Aiding in Hurricane Helene Recovery Chefs, Musicians Join Relief Effort
By Jonathan Trager
Following the devastation of Hurricane Helene in North Carolina, Explore Asheville is playing a key role in the recovery effort.
Explore Asheville pledged $1 million as the presenting sponsor of Concert for Carolina in October. The benefit concert raised more than $24.5 million in hurricane relief, with Explore Asheville’s sponsorship split between the following charities: Samaritan’s Purse, Manna Food Bank,
Second Harvest Food Bank of Northwest NC, and Eblen Charities.
The destination organization had already established the Always Asheville Fund to help small independent travel and hospitality businesses throughout Asheville and Buncombe County recover. Explore Asheville seeded the fund with $300,000.
Overall, Explore Asheville has committed more than $1.5 million to Hurricane Helene relief efforts, lever-
rience of San Francisco depends on me,” said Jacov Awoke, a doorman at the Hilton San Francisco Union Square for 35 years, who was arrested in the civil disobedience. “Unfortunately, understaffing has made it very difficult.”
Awoke said he recalled a specific incident while working at the hotel when he “was short staffed on a shift.” The lack of coverage resulted in a guest’s property being stolen “right in front of the hotel,” he said.
While strikes continue in San Francisco, workers in several cities have
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Donald Trump’s Re-Election: A Survey of Association Reactions
By Todd McElwee
Associations inside and outside of the meetings industry are making their voices heard regarding the re-election of Donald J. Trump as the 47th President of the United States.
Some offered their congratulations and took the opportunity to begin conversations on how they hope to work with the new administration. Others, hoping for a different outcome, pushed back on Trump policies while doubling down on their commitment to their constituencies.
PCMA and ASAE have both recently featured political rivals of Trump at their most prominent events. In January, former President Bill Clinton and Secretary of State Hillary Clinton, who battled Trump as the Democratic nominee for president in 2016, spoke at Convening Leaders in San Diego. Liz Cheney, a former Republican Congresswoman and pointed critic of Trump, will speak at the 2025 conference in Houston.
“PCMA has and always will be an apolitical organition,” Sherrif Karamat, CAE President & CEO, PCMA and CEMA,
NYC Mayor Signs Safe Hotels Act into Law
By Jordan Bradley
New York City’s Mayor Eric Adams signed the controversial Safe Hotels Act into law on November 4, with the measure going into effect in early May.
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U.S.
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The Safe Hotels Act now requires hotels be licensed— which costs $350 and is valid for two years—-in order to operate in the city, schedule continuous staffing on site, maintain clean guest rooms by offering daily housekeeping services unless a guest declines, supply their core employees with panic buttons, and train them
in human trafficking recognition. For operators of hotels with more than 100 guest rooms, staff working on property will need to be directly employed by the hotel, while hotels with less than 100 rooms are exempt from this requirement.
The bill’s sponsor, Councilor Julie Menin, said the passage of the act “marks a historic step towards enhancing public safety and ensuring worker protection in the city’s hotel and hospitality industry.”
“By signing the Safe Hotels Act into law, New York
Eighty-five hotel workers and demonstrators were arrested at an October 30 protest in downtown San Francisco, including Johan Tahir (center), a worker on strike at the Hilton San Francisco Union Square hotel.
American Apparel & Footwear Association in Step with Soles4Souls
By Todd McElwee
The American Apparel & Footwear Association (AAFA) is asking that the next time you visit a DSW, Crocs, or Famous Footwear, keep an eye out for the tall cardboard bins from Soles4Souls.
Through various means, including collecting shoes at events, AAFA is supporting Soles4Souls’ philanthropic endeavors that provide relief for people in crisis, create opportunities to start businesses in developing countries, ensure kids get a new pair of athletic shoes for education and extracurricular activities; and divert shoes and clothing out of landfills.
“Collecting shoes for Soles4Souls at our events embodies AAFA’s commitment to making a meaningful impact beyond the business world,” Corinne Suder, Vice President, Events and Programming, AAFA. “It’s an opportunity for us to bring our industry together to support those in need, while fostering a sense of community and responsibility. Each pair of shoes collected reflects our dedication to
helping others and shows how small actions at our events can create lasting change.”
During 2024, AAFA has collected 165 pairs of gently used shoes at smaller seminars in California; Washington, D.C.; Pennsylvania; Oregon; and Michigan.
Shoes donated to Soles4Souls at AAFA events go towards the former’s 4Opportunity program, which creates opportunities for entrepreneurs in low-income countries, such as Haiti and Honduras, to start and sustain small businesses selling shoes. Soles4Souls entrepreneurs have been able to increase their household income by more than 200%, which is more than five times the international poverty line.
During the past two years, AAFA also participated in the Soles4TheDistrict campaign in the Beltway region. In total, that campaign raised more than $230,000 to provide new shoes to 11,500 children in the Washington, D.C., area. For every $20 donated, a new pair of athletic shoes was purchased for a child in need.
Over the past two years, AAFA team members also had the chance to volunteer at a local elementary school in D.C. in 2023, and in Maryland in 2024, delivering new shoes to hundreds of elementary students.
“Without a good pair of shoes, kids feel embarrassed, discouraged, or left out—simply because they lack something most of us take for granted,” Suder said. “New shoes allow kids to participate more fully in school and free up resources their caregivers can use for other necessities.”
Destinations International, City Destinations Alliance Unveil Global Accessibility Report
By Jonathan Trager
Destinations International (DI) and City Destinations Alliance (City DNA), the alliance of tourist boards, convention bureaus, and destination management organizations in Europe, on November 4 issued a “Global Accessibility Report.”
The collaborative research effort offers “a foundational understanding of the global initiatives around accessibility,” the organizations state. The report was released at the GDS-Forum & City DNA Autumn Conference
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ratified new contracts with their respective hotels, including Boston, where more 765 Hilton workers voted to ratify new contracts on October 31.
The hotels where contracts were ratified in Boston include the Hilton Boston Logan Airport and Hilton Boston Park Plaza hotels—where workers were on strike for 24 days—and the DoubleTree Hilton Boston-Cambridge and Hampton Inn & Homewood Suites Boston Seaport hotels.
Workers at these hotels will see the same improvements to their contracts as won by workers at Omni properties
2024.
“Accessibility matters not only to visitors but also to local communities, and destination organizations are starting to recognize the significance of providing inclusive facilities, products, and services for everyone,” said Sophia Hyder Hock, DI Chief Inclusion Officer. “It’s not just a key factor for a thriving destination—it’s the ethical choice. We hope this report will help the tourism industry advance this critical effort.”
The document shares insights from a survey fielded in early 2024 of 92
in Boston on October 20: $10 per hour wage increases over four years for non-tipped workers, sustained health care benefits, and improved hiring and severance language.
Approximately 1,800 workers at the Hilton Hawaiian Village, the largest hotel on the island state, voted to ratify a new contract agreement on November 4. They returned to work on November 5 following 40 days of strikes.
The new contract includes “significant wage increase, affordable health care, and staffing and workload protections,” Unite Here said.
“As Hawaii’s visitor industry continues to recover from the impacts of the Maui wildfires, we are grateful that an
destinations. Of the respondents, 65% represent destination marketing organizations, with 63% in Europe and 25% in North America.
The organizations note the report has the following objectives: to understand the challenges and opportunities in creating inclusive environments that benefit everyone; to assess the state of destination accessibility; to identify gaps and highlight innovative practices that foster more welcoming and inclusive spaces; and to inspire and motivate organizations to improve accessibility for residents and
agreement has been reached between Hilton management and its employees,” said Mufi Hannemann, Chair of the Hawaii Tourism Authority Board. “Advocating for better conditions and pay together is central to Hawaii’s history. With this agreement, both sides showed a dedication to raising the quality of life for Hawaii’s working families.”
Workers who participated in the ongoing strike action first initiated Labor Day weekend at properties in Greenwich and New Haven, Connecticut; Providence, Rhode Island; Sacramento, San Diego and San Jose, California, have also ratified new contracts.
“Momentum is building as hotel workers across the U.S. fight for decent
visitors of all ages, backgrounds, and abilities.
Among the survey findings:
• Half of respondents reported crafting their own accessibility strategies, rather than turning to mandates from local or national governments.
• 40% of destinations engage local disability advocacy groups, community members, or city council representatives in co-creating their strategies.
• 35% of survey respondents have resources in place to make the meeting and event experience more ac-
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pay and fair workloads,” said Gwen Mills, International President of Unite Here. “Our recent settlements prove that jobs at Hilton, Hyatt, and Marriott can be genuinely good, family-sustaining jobs, and strikes will continue until workers in all our cities have won contracts that deliver on that promise.”
The union said more strike action is possible. Almost 2,000 hotel workers remain on strike at five Hilton, Hyatt, and Marriott properties in San Francisco, and more strikes have been authorized at hotels in Boston, Massachusetts; Honolulu and Kawaii, Hawaii; Oakland, San Diego, San Francisco and San Mateo County, California; and Seattle, Washington, according to the union.
Audrey Clark, Trade Policy Coordinator, AAFA, passes out shoes at a Soles4TheDistrict event earlier this year.
HOTS There’s No Place Like Home…
Nearly two decades after they were stolen by a thief who mistakenly believed their sparkle was due to real rubies, a pair of slippers worn by Judy Garland in the beloved classic The Wizard of Oz has been recovered and will be available to the highest bidder, AP reports. Heritage Auctions in Dallas, Texas, is hosting the auction of the iconic shoes, which has begun online and will continue through December 7. The sequined and beaded shoes
USAE
Publisher & Executive Editor 1982 – 2021 Anne Daly Heller
Publisher-Emeritus Ross E. Heller ross@usaenews.com
Publisher James Heller james@usaenews.com
Creative Director Diane Nichols dkn@usaenews.com
Managing Editor Jonathan Trager jon@usaenews.com
Associate Publisher And Association Editor Todd McElwee todd@usaenews.com
Hotel Editor Jordan Bradley jordan@usaenews.com
Graphic Designer Danielle Erbe danielle@yespleasebrand.com
Marketing & Circulation Director Christy Pumphrey christy@usaenews.com
Senior Vice President George Roman george@georgeromanmedia.com
HOTS HOTS
originally belonged to Michael Shaw, a collector of memorabilia. In 2005, Shaw loaned the shoes to the Judy Garland Museum in Grand Rapids, Minnesota, where a thief smashed through the display case and stole the slippers. For all the authorities knew, the ruby slippers were in Oz, until the FBI recovered them in 2018. Now, Shaw has put them on the auction block along with several other items from the film, including the screen door from Dorothy’s Kansas house. HOTS thinks you’ll have to do a lot more than click your heels three times to bring these ruby slippers home.
HOTS Monkeying Around… Residents of Yemassee, a small town in South Carolina, have been warned to keep their doors and windows locked due to 43 escaped monkeys, specifically rhesus macaques, according to UPI. The primates escaped from the Alpha Genesis research facility in town on November 6 around 1 p.m., according to a social media post from the
Trump’s Re-Election
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told USAE. “We focus on making sure that our members and audiences are exposed to all voices from a variety of industries, higher learning institutions and even governmental and political figures, dating back to 2004 when Convening Leaders was held in Indianapolis where we had Karen Hughes. Convening people from around the world to solve economic, social, medical issues, etc., is what the business events industry does and this requires all of us to be open to listen to perspectives that are not always our own as we believe growth happens at the intersection of different thoughts and ideas.”
Adam Daniel Kinzinger, a former Republican Congressman who voted for Trump’s impeachment, appeared during ASAE’s Annual Meeting & Exposition this August in Cleveland.
“This week’s election has released a range of emotions,” the association said on social media. “Some may feel hopeful, while others may feel disenchanted. Whatever your feelings, please know that they are valid and respected within the ASAE community. One of our organization’s core values is to be consciously inclusive where members feel valued and supported. We recognize the diversity of perspectives that make our membership unique and strong. In this spirit, let’s approach the days ahead with empathy and understanding, keeping in mind that our differences are a source
Yemassee Police Department. Luckily for the city’s residents, “a spokesperson from Alpha Genesis can confirm that these animals are too young to carry disease,” the post said. As of the afternoon of November 7, employees of the research facility had located the
of inclusion, strength and resilience.
“As we look to the future, ASAE is ready to proactively support the incoming Administration and Congress in crafting policies that recognize and strengthen the essential contributions associations make to the economy, workforce development, and communities across the country.
“Before the elections, ASAE engaged both presidential campaigns with letters highlighting the critical role of trade and professional associations in their policy agendas. ASAE also raised concerns about the future of tax policy, especially as key provisions of the 2017 Tax Cuts and Jobs Act are set to expire in 2025. We’re closely monitoring this landscape, as the tax-exempt sector may face increased scrutiny to offset the cost of new tax legislation. We anticipate this issue will need the united attention of our entire community.
“ASAE remains committed to fostering unity and respect within the diverse association sector, regardless of political outcomes. Associations serve as places where people come together with shared purpose, and ASAE is dedicated to supporting our members and association community with excellence, compassion, and an unwavering commitment to inclusivity for all.”
Geoff Freeman, President & CEO, U.S. Travel Association, offered his congratulations and noted the “tremendous” prospects ahead for the sector.
“We congratulate President-elect
pack of monkeys and were attempting to “entice them with food.” One comment from Lisa Long Hudgens on the announcement said, “Run my little homies! RUN!!!” HOTS imagines the town is going a bit bananas about this incident.
Trump and look forward to working with the incoming administration to make the United States the world’s top travel destination and improve the travel experience for millions of Americans who take to the roads, rails and sky every day,” said Freeman. “As we embark on a mega-decade of sports—including the World Cup and Summer and Winter Olympics—a tremendous opportunity is ahead to maximize the competitive strength of the United States as a travel destination. We stand ready to work with the new administration to realize America’s full potential.”
The U.S. Chamber of Commerce promised to partner on policies spurring economic growth.
U.S. Chamber of Commerce President & CEO Suzanne P. Clark said: “We congratulate President-elect Donald Trump and Vice President-elect JD Vance, along with the members of the incoming 119th Congress and state and local elected officials across America.
“With the election behind us, it is time to focus on the important work of advancing an economic growth agenda that creates opportunities for businesses, families, and individuals to achieve the American dream. We look forward to working with the TrumpVance administration and Republicans and Democrats in Congress to preserve pro-growth tax policies, bring regulatory relief to business, harness the power of AI to drive American innovation, and expand an all-of-theabove energy production policy.”
The Greater Miami CVB (GMCVB) held its Annual Meeting on October 29 at the Hilton Miami Downtown. Left to right: Patrick Goddard; Yamila Garayzar; Rodrick Miller; Madeline Pumariega; Julissa Kepner, Board Chair; Clavel J. Lewis; Richard “Rick” Sasso; Christine Valls, Nominating Committee Chair; John Sullivan; and David Whitaker, President & CEO, GMCVB.
20–22 November, 2024 • Washington, D.C.
The key to crafting legendary sports events
Calling all innovators in the sports events industry.
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U.S. Travel Calls on Congress to Pass Critical Disaster Relief by Thanksgiving
By Todd McElwee
Seeking to assist regions devastated by Hurricanes Helene and Milton as soon as Congress reconvenes, U.S. Travel Association called on Congressional leaders to pass a disaster supplemental appropriations bill by Thanksgiving.
A letter from U.S. Travel notes that in the states hit by the storm the travel industry accounts for more than 2 million jobs, $282 billion in travel spending and more than $20 billion in state and local tax receipts.
U.S. Travel Association President & CEO Geoff Freeman wrote: “We urge you to swiftly pass a disaster
supplemental appropriations bill by Thanksgiving to support communities devastated by Hurricanes Helene and Milton. Damage caused by these storms is estimated to total more than $100 billion dollars, with downstream impacts on travel, visitor spending, hotel bookings, tax revenues and employment.”
U.S. Travel asked that the disaster relief legislation include more than $35 billion in funding for the Community Development Block Grant-Disaster Relief (CDBG-DR) program, with 25% set aside in Economic Development Administration (EDA) Economic Adjustment Assistance (EAA) funds to support the travel industry’s recovery in impacted regions.
Past hurricanes demonstrate that it takes an average of 6–12 months before travel spending returns to baseline levels, the letter noted.
North Carolina’s Mountain region, home to 47,000 travel industry workers, stands to surrender $2.1 billion in visitor spending this fall alone. Surveys show that roughly 15% of all travelers are
unlikely to visit the state in the next year because of Hurricane Helene damage.
“Past hurricanes demonstrate that it takes an average of 6–12 months before travel spending returns to baseline levels, the letter noted.”
The letter concludes: “Given the urgency of the need, Congress should endeavor to pass disaster relief legislation before Thanksgiving to help these communities recover and avoid further economic damage.”
Fargo Voters Approve Measure to Build Convention Center
By Jonathan Trager
Voters in Fargo, North Dakota, narrowly approved raising the lodging tax by 3 percentage points to fund the construction of a new convention center.
The measure, which appeared on the November 5 election ballot, garnered 52% of the vote. It will increase the tax from 3%
to 6% and be in effect for 25 years.
“As far as local folks go, unless they’re staying in a hotel, they’re not even going to notice this,” said Charley Johnson, President & CEO of the Fargo-Moorhead CVB.
“A timeline for the project is still up in the air.”
Asheville Recovery
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aging that to more than $2 million to date, the organization stated.
“Explore Asheville and the authority will continue to support the recovery of small and local businesses and our community in the months and years to come, and we hope that you join us in that effort,” wrote Brenda Durden, Chair of the Buncombe County Tourism Development Authority, and Vic Isley, President & CEO, Explore Asheville, in a Travel & Hospitality Community Update email on October 30.
In that message, the two leaders noted that history shows most destinations recover from named storms within a year, but visitor spending recovery in Puerto Rico and New Orleans took two and four years, respectively.
“Given our region’s terrain and the failure of our city’s water system, our comeback is facing distinct challenges,” wrote Durden and Isley.
To help meet those challenges, Explore Asheville has also announced a couple of new initiatives in November: Cooks for Carolina, a dinner series in New Orleans, and Soulshine, a benefit
“But visitors will of course will see it.”
Proponents of the project had argued that every year meeting planners skip Fargo due to a lack of a large convention space,
concert at Madison Square Garden.
More than 20 celebrated chefs and restaurateurs from New Orleans united to launch the Cooks for Carolina, a series of dinners across the Big Easy that aim to provide vital financial support to small, independent restaurants throughout Asheville and Buncombe County to reopen and retain their employees. All dinner proceeds will be directed to the Always Asheville Fund.
“We are deeply moved by the outpouring of support from New Orleans and its hospitality community,” said Isley. “The Always Asheville Fund was set up to help our small independent business owners with emergency grants that will aid in sustaining our deeply rooted hospitality community. Cooks for Carolina will help keep Asheville’s restaurants open into the future.”
Meanwhile, Explore Asheville pledged $250,000 as a Diamond Sponsor of the Soulshine concert that will benefit hurricane relief and recovery in North Carolina and Florida. The concert organized by North Carolina native and renowned musician Warren Haynes, replaces the Christmas Jam, a popular annual holiday event canceled this year in Asheville due to
according to local media outlet The Flag. The new facility is expected to house a 50,000 square foot space, with the ability to utilize room dividers; up to 20,000 square feet of breakout rooms; a catering kitchen; and more, the outlet added.
A timeline for the project is still up in the air. Public officials will have to issue an RFP (request for proposals) seeking a public-private partnership prior to the tax being collected, Johnson previously told city commissioners.
“If passed commissioners would establish a committee to do a request for proposal process seeking a public-private partnership for the project. If passed the city would not begin collecting the new hotel-motel tax until and unless a project was identified and approved by the city commission,” Johnson told the commission, local station KVRR reported.
Johnson said a meeting with the mayor will take place within the next few weeks where they will discuss how to proceed.
the hurricane.
The entire sponsorship investment will return to Asheville and Buncombe County to support local, independent businesses through the Always Asheville Fund. Additional proceeds from
the concert will go to support Arts AVL, Habitat Fall Hurricane Fund, Manna Food Bank, Beloved Asheville, and Asheville Area Habitat for Humanity. For more information, visit exploreasheville.com
The Concert for Carolina was held at Bank of America Stadium on October 26 in Charlotte to aid in the recovery from Hurricane Helene. Pictured here at a press conference for the concert (left to right): Carolina Panthers owner David Tepper; his wife, Nicole; country music stars Luke Combs and Eric Church; North Carolina Gov. Roy Cooper; and Explore Asheville President & CEO Vic Isley.
Portland, Maine, Council Pauses New Hotel Development in City
By Jordan Bradley
The city council in Portland, Maine, passed a 180-day moratorium on new hotel developments within the city in a November 4 meeting.
The measure is an attempt to address the city’s affordable housing crisis and applies only to hotels not yet proposed to the city.
The pause, proposed by Councilors Pious Ali and Kate Sykes and approved by a 6-2 vote, will give the city’s Housing and Economic Development Committee time to study the impact of Portland’s Hotel Inclusionary Zoning Ordinance, adopted by the city in January 2019.
“This pause would prioritize the
city’s urgent housing needs by redirecting resources and land use toward residential development while inclusionary zoning (IZ) policies for hotels to better align with current housing costs and growth goals can be revised,” the council’s meeting agenda reads.
A portion of the ordinance requires hotel developers to “provide one unit of low-income long-term rental housing for every 28 rooms in the hotel project or to pay a fee-in-lieu of such units to the Jill C. Duson Housing Trust Fund in the amount of $4,692 for each guest room in the hotel project,” according to the order. Smaller hotels with more than 10 rooms need to include one unit of affordable housing, and hotels with fewer than 10 rooms
are exempt.
Ali and Sykes in the meeting argued that it costs approximately $370,000 to build a low-income apartment in Portland. However, the developer of a 28-room hotel could opt to pay a fee-in-lieu of $131,376 based on the way the ordinance is currently written.
“This discrepancy demonstrates why the current fee does not meet the ordinance’s affordable housing goals and how allowing additional hotel development without adjustments could exacerbate serious public harm during a housing crisis,” said Ali and Sykes in a memorandum regarding the moratorium.
According to the Portland Press Herald, no hotel developer to date has elected to build affordable housing
into their plans, choosing instead to pay the fee.
The pair of councilors argued that the fee-in-lieu process no longer reflects the current market, and that hotel expansion “competes directly” with residential projects attempting to address the city’s affordable housing crisis for “prime land, materials, labor and city planning resources, escalating land prices and limiting the availability of sites for affordable housing.”
During the 180-day moratorium on new hotel development approvals, which will go into effect 30 days after passage, the Housing and Economic Development Committee will reevaluate the fee-in-lieu process and replace it with a system that ensures hotels contribute more fairly.
Fredericton, New Brunswick, Hosting MPI’s the EVENT
By Todd McElwee
Canada’s Fredericton, New Brunswick, will host MPI’s signature offering the EVENT from September 6–10, 2025. MPI said the milestone marks the first time the EVENT will be hosted outside of one of the major metropolitan hubs of Toronto, Montreal or Ottawa, reinforcing its dedication to creating a truly inclusive experience for meeting professionals across all
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City joins other major cities in prioritizing the safety and well-being of hotel guests, workers, and surrounding communities,” Menin said.
The legislation received support from the city’s hotel union, the Hotel and Gaming Trades Council, from its introduction.
“The Safe Hotels Act will not only protect hotel guests and workers but ensure high quality hotel operations that will cement New York City’s status as a world-class hospitality destination,” said Rich Maroko, President of the Hotel and Gaming Trades Council.
Other industry associations do not support the measure, citing concerns about its potential for unintended consequences on the city’s hoteliers and minority business owners and saying the measure “creates bifurcation in the licensing certification process that treats hotels with collective bargaining agreement[s] significantly different than those without one.”
“Today’s passage of the Safe Hotels Act by the City Council caps a legis-
of Canada.
“Fredericton’s unique charm, rich cultural landscape and welcoming community make it the perfect next chapter for the EVENT,” shared Drew Holmgreen, Chief Experience Officer, MPI. “Expanding the EVENT beyond its previous regional focus reflects our commitment to unite and celebrate our community across all Canadian provinces. We’re eager to build on Ottawa’s success with experiences that
lative scramble and special interest power play that will do irreparable harm to the city’s hotel industry and tourism economy,” said Kevin Carey, then-interim President and CEO of the American Hotel and Lodging Association, on October 23. “From the start, this rushed and haphazard legislative process has been in service of one goal: to deliver a single special interest victory at the expense of small and minority-owned businesses.”
On the same day the Safe Hotels Act was signed into law, a coalition of industry stakeholders—including the AHLA and the Asian American Hotel Owners Association (AAHOA)—wrote a letter to Adams asking him to veto the piece of legislation.
“This flawed legislation would create a hotel licensing system with arbitrary carve-outs and have minimal impacts on improving health and safety standards in hotels and force many small businesses to close,” the letter read. “Most of the true health and safety provisions included in the bill are already required by state or local law or widely adopted by the industry. However, the bill will have immediate negative impacts on hotels and local
push the boundaries of experiential learning and innovative networking, reinforcing MPI’s focus on actionable education and meaningful connections.”
MPI boasts roughly 1,000 members in Canada, which has more than 10,000 event professionals.
Kevin Johnston, Meetings and Conventions Specialist with Fredericton Tourism, said: “Fredericton’s blend of natural beauty and dynamic urban culture sets it apart as a destination.
small businesses, many of whom depend on this model to survive.”
The coalition, dubbed the Protect NYC Tourism Coalition, also includes the Coalition for Hotel Subcontractors, the NYC Minority Hotel Association, the National Association of Black Hotel Owners, Operators and Developers (NABHOOD) and “numerous other
We’re thrilled to host the EVENT and look forward to welcoming attendees to experience our city’s unmatched hospitality, inspiring atmosphere and, as we like to say, ‘life well crafted’.”
Ottawa hosted the 2024 edition. The conference had a satisfaction rate of 99%, an NPS score of 32, and over 300 attendees—the second-largest turnout in the EVENT’s history.
Registration for the EVENT 2025 will open soon.
groups and stakeholders that support New York City’s tourism industry,” according to the letter’s signature.
The Hotel Association of New York City (HANYC) initially opposed the measure but eventually offered its support after Menin made changes to the bill that took into account feedback from concerned hoteliers.
Visit Tampa Bay held its Annual Meeting at The Motor Enclave on October 30. Pictured here at the podium is Santiago Corrada, President & CEO of Visit Tampa Bay.
AAHOA Announces New 2025 HYPE Conference, “35 Under 35” Awards
By Jordan Bradley
The Asian American Hotel Owners Association (AAHOA) opened registration for its HYPE (Helping Young Professionals Evolve) Conference on November 4, and this year the association has introduced a new “35 Under 35” Award.
Nominations are open for the new award, and industry members are encouraged to submit “outstanding young leaders” and “young trailblazers” in hospitality for consideration.
The second annual HYPE Conference will be held from February 6–7, 2025, at the Andaz Mexico City Condesa in Mexico City. The conference offers young hospitality professionals education, networking and advancement opportunities, bringing the next generation of hoteliers together to “learn, connect, and shape the industry’s future,” AAHOA said.
AAHOA’s Chairman, Miraj S. Pa-
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cessible.
• 80% of destinations with accessibility ownership are twice as likely to have a strategy in development or in place than those without ownership.
“Ensuring accessibility is more than just meeting regulations—it’s about creating meaningful, inclusive expe-
tel, said the association “is deeply committed to empowering the next generation of hospitality leaders.”
“HYPE provides young professionals with mentorship, resources, and the chance to advance their careers,” Patel said. “It’s about helping them make a lasting impact on our industry while inspiring them to explore its limitless potential.”
AAHOA held its first annual HYPE Conference last year in New Orleans, where it welcomed hundreds of attendees
AAHOA President and CEO Laura Lee Blake said the second annual HYPE Conference is dedicated to “nurturing young professionals who are crucial to shaping the hospitality industry’s future.”
“We are thrilled to provide this platform for growth and connection,” Blake said.
For more information, to submit a candidate for the award or to register, visit aahoa.com/HYPE
riences for all visitors,” said Barbara Jamison-Woods, President of City DNA. “City Destinations Alliance is proud to collaborate on this important research, providing our members with insights and tools to lead the way in building destinations where everyone feels welcome and empowered to explore.”
To view the report, visit destinationsinternational.org or citydestinationsalliance.eu
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Gary Shapiro, CEO, Consumer Technology Association (CTA), spelled out policies the organization’s Innovation Agenda during his congratulatory statement.
“On behalf of the Consumer Technology Association, we congratulate President-elect Donald J. Trump on his clear victory in the 2024 presidential election,” Shapiro said. “This is a pivotal moment for our nation, and it is time for us to move past political differences and unite behind a shared belief that a strong U.S. economy will raise all Americans.
“We enjoyed our relationship with the 2016–2020 Trump Administration and worked closely together on key innovation areas including self-driving vehicles, artificial intelligence, telehealth, workforce development, entrepreneurship, and worker rights. We also partnered with the White House to create a website for Americans to access Covid-related resources and information.”
The American Feed Industry Association (AFIA), National Association of Home Builders (NAHB), Motion Picture Association, National Association of Manufacturers (NAM), Renewable Fuels Association, American Trucking Associations, Independent Petroleum Association of America and International Franchise Association were also amongst those offering their best wishes.
Some associations expressed disappointment in the outcome but pledged to try to work with a second Trump ad-
ministration to further their agendas.
National Education Association President Becky Pringle said: “As Martin Luther King Jr. said, ‘The road to freedom is a difficult, hard road. It always makes for temporary setbacks.’
This is not the outcome we campaigned for, nor the future we wanted for our students and families, but it is the road through history we now must travel.”
Pringle added: “As educators, we are united in supporting every student—Native, Asian, Black, Latino, newcomer, white, LGBTQ+ and disabled—who deserve high-quality, safe, and welcoming public schools.”
“Now that this election is over, elected leaders around the country should come together and focus on serving all Americans, ensuring all students can attend an excellent public school, and America’s educators have the support and respect they deserve,” Pringle concluded.
The National Association of Social Workers (NASW) said it is “deeply troubled by statements [Trump] has made regarding immigrants, women, people who are LGBTIA2S+, and people of color and we will challenge any of his policies that harm our nation’s most vulnerable populations.”
“Despite our many differences with President-Elect Trump during his previous term, we know that we must work with the new administration to address social justice reforms,” the NASW said. “These include affordable health care, racial and gender equality, as well as helping more Americans achieve economic stability.”
On October 17 and 18, six Mainsail Lodging and Development hotels hosted events to raise funds for Florida and Georgia communities impacted by Hurricanes Helene and Milton. In total, the events raised $13,500. Mike Brown (left, holding check), Regional CEO, Mainsail Lodging and Development; Joe Collier (center, behind check in grey), President and Founder, Mainsail Lodging and Development; Lindy Rummery (right, holding check), Corporate Philanthropy Partner, Central Florida and the U.S. Virgin Islands Region; and other Mainsail representatives presented a $10,000 check to the American Red Cross.
NEWS NEWS
Leave Your Mark, Not Your Footprint in Atlantic City, NJ
Atlantic City welcomes one and all to our destination, where meaningful meetings and conventions are cultivated, local spirits are connected, and the celebrations are unforgettable. Live to explore in Atlantic City, NJ.
Nestled between the land and sea, experience Atlantic City’s unique location. Located within one-third of the nation’s population, our convenient location allows for visitors and attendees to travel in the comfort of a car or fly directly to the Atlantic City International Airport or the Philadelphia International Airport. Our seaside destination is only a train ride away, accessible through cost-effective systems like NJ TRANSIT Rail Service, offering direct travel from Philadelphia to the Atlantic City Convention Center. Once arrived, hop on the Atlantic City Jitney. Powered by compressed natural gas, Jitney’s are Atlantic City’s most convenient and affordable mode of transportation and can be specifically tailored for your group. With a variety of transportation options, Atlantic City aims to make your next meeting or convention easily accessible. Leading the way with sustainable and energy-efficient efforts, meet at the LEED Gold and GBAC STAR-certified Atlantic City Convention Center.
Along with the destination’s 1.8 million square-feet of meeting space citywide, the Center offers 486,600 contiguous square-feet of meeting and convention space, 45 meeting rooms, and occupies nearly 31 acres, making it one of the East Coast’s largest Convention Centers. With the installation of a solar array rooftop consisting of 13,000 individual panels, the Atlantic City Convention Center has successfully reduced yearly energy consumption to preserve its unique environment.
Education is top of mind for Visit Atlantic City with opportunities for innovation and collaboration with destination partners and industry leaders. Each year, a series of client education programs provide numerous topics including Atlantic City’s sustainability efforts, corporate social responsibility programs, and the newest developments and infrastructures. Our partnerships allow Visit Atlantic City to develop content that focuses on our destination’s culture and uniqueness.
Discover Atlantic City’s diverse corporate social responsibility programs, offering compelling opportunities for attendee engagement and regeneration in our evolving destination. Embrace this commitment by guiding
youth toward a brighter future at the Boys and Girls Club of Atlantic City, participating in ceramic making at MudGirls Studios while fostering empowerment among disadvantaged women, or joining furry friends at the Humane Society of Atlantic County to care and help four-legged friends find loving, permanent homes. With active volunteerism, Visit Atlantic City stands as an advocate for the city’s local organizations, contributing to the community and fostering meaningful experiences.
Enhance your Atlantic City experience with the support from the Atlantic City community. Throughout our eclectic 48 Blocks program, created through the Atlantic City Arts Foundation, attendees can discover Atlantic City’s diverse neighborhoods, each rich with art, culture, and a history of its own. Spend your day exploring the vibrant cityscape featuring more than 50 murals created by local artists, each with inspiring narratives ready to be explored. The Atlantic City locals continue to lead in our ever-changing destination with missions to celebrate Atlantic City’s authenticity, which is reflected throughout every neighborhood.
Through ongoing partnerships, the city’s casino properties provide
diverse avenues for community contribution, ensuring various opportunities for guests to give back during their visit. From collaborating with local businesses in creating exclusive food and beverage items to donating monetary donations to non-profit organizations, Atlantic City’s casino resorts are dedicated to providing comprehensive economic support to the community and region.
Committed to citywide sustainability, Atlantic City continues to lead in regenerative tourism. Beach and city cleanups are pivotal in preserving our diverse wildlife and ecosystems as initiatives are made throughout casino resort dining outlets and citywide restaurants with the New Jersey Oyster and Clam Recycling Program. Each year, the program repurposes over 100 tons of shells to revitalize the marina ecosystems and contribute to local oyster populations. Atlantic City’s dedication to sustainability propels our seaside destination toward an eco-conscious and progressive future.
Atlantic City looks forward to working with your group to establish meaningful meetings and conventions before, during, and after your event. Our vibrant city awaits your arrival as we live to meet, live to connect, and live to explore in Atlantic City
2025: 11/18/2024 – 04/17/2025
2026: 11/17/2025 – 04/15/2026
2027: 11/21/2026 – 03/31/2027 www.MeetBoston.com/Q1incentive
NEWS NEWS
10 Reasons you Should Choose The Pocono Mountains
The Pocono Mountains region is an ideal destination for your next meeting or event, offering a blend of natural beauty and versatile venues that cater to groups of all sizes. Just a few hours’ drive from major Northeastern cities, the Poconos encompasses four Pennsylvania counties and 2,400 square miles of scenic lakes, forests, and hills, a tranquil backdrop to inspire new ideas and spark new connections. World-class resorts with up-to-date facilities are just a short drive away from memorable team building activities in the fresh air as well as great after-work dining and activities that attendees can enjoy when the day’s meetings are done. Keep reading to discover 10 reasons you should choose our region as the hub for your next event.
1. Easy Transportation & Central Destination
A great drivable destination, the Poconos region is conveniently connected by interstate highways to major metropolitan hubs across the Northeastern United States. We’re roughly two hours driving distance away from New York City, Philadelphia, Harrisburg and Trenton, and within about five hours driving distance of Boston, Washington D.C., Hartford, Syracuse, Baltimore and Atlantic City. Nearby international airports also provide options for fly-in attendees.
2. All Your Technology Needs Met
Expect more than mountains in the Poconos: our state-of-the art meeting spaces are equipped to meet all your event needs. High-speed Internet and the latest technology and wireless capabilities provide a wide array of presentation possibilities and make it easy for any remote attendees to
participate in your meetings.
3. Unique Venues for Every Size Gathering
There’s a space to suit every group size and budget in the Poconos, whether you prefer the riverside banquet hall at the historic Shawnee Inn and Golf Course, first built in 1911, or the rustic yet refined rooms at The Swiftwater, a sophisticated concierge hotel just opened earlier this year. Expansive conference centers at Camelback Lodge and Kalahari Resorts & Conventions are perfect for larger gathering with plenty of sleeping rooms and square footage.
4. World-Class, All-Inclusive Resorts
From the 25,000 square feet of sleek and flexible meeting space at Mount Airy Casino Resort to the intimate, old world rooms ideal for small executive retreats at French Manor Inn and Spa, AAA Four-Diamond properties in the Poconos provide luxurious accommodations and amenities to wow your guests like award-winning spa services and golf courses. Take advantage of all-inclusive packages with meals and more included and enjoy top-notch service and facilities.
5. Ideal Space for Teams to Focus & Connect
Getting out of the office and out into a new area can help spark new ideas and create a stronger sense of community within your team. Pocono venues are ideal for company retreats, offering not only meeting spaces but also accommodations, recreation, entertainment, dining and more. With everything they need located on-site within scenic, rural properties, attendees can focus, spend more time with each other and truly connect.
during team building excursions that will be talked about at the water cooler for years to come.
8. One-of-a-kind Local Food & Beverage
Event attendees in the Poconos have a wide array of break time and evening perks to enjoy once the meeting is over, including nightlife and spirits. Treat yourself to the farm-to-table creations of local chefs or toast to a productive day with a hand-crafted drink at atmospheric wineries, breweries and distilleries along the Pocono Beverage Trail. Download the free, brand new Pocono Beverage Trail digital passport to access discounts and earn points as you check in at different locations along the beverage trail.
9. Outstanding After Work Amenities
6. Unplug in Scenic Surroundings Attendees will find inspiration and refreshment as they explore the unspoiled natural landscape in the Poconos. Hiking, biking, kayaking and whitewater rafting are just the beginning of possible outings to add to your schedule for attendees to experience. Take advantage of the scenery throughout all four seasons with incredible foliage in the fall and exciting skiing, snowboarding, and snow tubing in the winter.
7. Boundless Team Building Possibilities
Inspire out-of-the-box ideas with meaningful and out-of-the-box team building. From outdoor adventures like zip lining and tree tops ropes courses to indoor attractions like axe throwing and escape rooms to tours with unique local farms, businesses and museums, the options for group activities are almost endless. Get the creative juices and some friendly competition going
Who said meeting trips have to be all work and no play? Feel your stresses melt away during treatments at incredible local spas, choose from dozens of championship golf courses in the area or enjoy seasonal food and fun at local festivals and happenings. Why not add a few days onto your business trip and make it a family trip? With some of the largest indoor waterpark resorts in the country located in the Poconos, the kids will probably be begging to come along.
10. Commitment to Service
The tradition of hospitality stretches back two centuries in the Pocono Mountains, and our community members have been providing memorable experiences and making visitors feel welcome for generations. Book your next meeting or event in the Poconos and discover why the region has long been a trusted destination for travelers! Visit PoconoMeetings.com to submit an RFP and get started.
Make your event vision a reality with 205,000 square feet of flexible meeting space at Kalahari Resorts & Conventions in the Pocono Mountains.
Take advantage of exciting, out-of-the-box outdoor team building activities in the Poconos like zip lining at Camelback Resort!
CHIEF OF PUBLIC SAFETY & FIELD OPERATIONS
About Downtown Development District
The Downtown Development District (DDD) is America’s first Business Improvement District, delivering vital services in economic development, public safety, and cleanliness. Located in Louisiana's largest employment hub, the Downtown District spans from Claiborne Avenue to the Mississippi River, bordered by the Pontchartrain Expressway and Iberville Street. It includes vibrant retail corridors like Canal Street DDD is primarily funded through an ad valorem tax on district properties and sponsorships tied to special events Oversight is provided by an 11-member board of commissioners, ensuring DDD’s continued success.
Position Summary
Key Responsibilities:
The Chief of Public Safety & Field Operations is a pivotal leader within a small but dedicated management team, responsible for managing and optimizing the day-to-day operations of the district. This role oversees safety and cleaning teams, leads projects in partnership with city departments, and collaborates with a wide network of property owners, community organizations, staff, contractors, City of New Orleans departments and other public agencies The Chief works to create a clean, safe, and engaging environment, cultivating strong community alliances to keep downtown vibrant and well-maintained while strategically planning for an even brighter future.
Who Should Apply
This role is ideal for leaders driven by a passion for city development, eager to contribute to New Orleans’ appeal as a premier destination for visitors and renowned events. If you're motivated to make a lasting impact on a vibrant downtown district, we encourage you to apply by submitting a letter of interest, resume, and references to DDD@winnerpartners.net.
Lead and manage the operations of clean and safe teams (Public Safety Rangers, Private Security, and Police) within the district Coordinate with city departments and stakeholders on projects that enhance public safety and the aesthetic quality of downtown Build strong relationships with property and business owners, as well as community organizations, to foster support for district initiatives.
Represent the DDD alongside the President & CEO, embodying the organization’s mission to promote a prosperous, dynamic, and innovative downtown.
Qualifications:
Demonstrated expertise in organizational and operational management, ideally within property or facilities management, security, project management, or urban planning.
Knowledge of public bid procedures, contract management, and maintenance operations, with familiarity in landscape architecture and/or urban design supported by strong technical writing skills. Proven leadership in a collaborative environment, with a strong ability to engage and work with diverse stakeholders, including business and community leaders as well as the media.
The
Senior Hospitality Industry Professionals
Happy Hour gathering. Join your long-time industry friends- first time in a year!
Monday Nov. 25, 2024 (5:00pm-?) Ireland’s Four Provinces (new SHIP venue!)
105 W. Broad St. Falls Church VA (free lot & garage parking adjacent.)
No RSVPs; No dues; No membership forms; No table purchases; No speakers; No program. Just DC area Hospitality Industry execs getting together for drinks, sometimes pointless stories, occasional lies, and camaraderie! Spread the word!
Addl. Info (?) - David Giger, 703-626-9342 (Mobile) or davidgiger1@outlook.com For more information:
CEO Opportunity
From destination marketing to economic development, the city of Stockton, California has become more than a hub of activity, it has become the story of resurgence and a microcosm for the world Visit Stockton, a 501c6 Destination Marketing Organization, nonprofit, embarks on the journey of writing the next chapter with the search for their next Chief Executive Officer (CEO). Visit Stockton seeks a visionary storyteller, a strategic leader, and an entrepreneur at heart, to oversee the organization's operations, staff, and strategic direction
Stockton has a rich cultural history, deep agricultural roots, and thriving small businesses Priding themselves on their chronicle of constant evolution, they are stocked full of arts, sports, multi-ethnic dining, locally owned shopping, and family-friendly activities With over 320,000 residents, Stockton is the 11th largest city in California and the most diverse city in the nation. This diverse community includes a large Chinese, Mexican, Japanese, and Filipino population, which is reflected by the street names, architecture, and in the faces and heritage of its citizens. Throughout the year, multi-cultural festivals reflect that diversity, therefore the CEO will enter an already warm environment of appreciation for different ways of thinking Residents know this is a city of choice for all and the CEO will engage community leaders to attract new businesses to further diversify the occupational opportunities. Working together with the stakeholders in the region, Stockton will become a hub for innovation and entrepreneurship, developing the next generation of local entrepreneurs and prove to be an idyllic travel destination for seekers!
Reporting to, and with the support of, the Board of Directors, the next leader of Visit Stockton will activate the strategic direction and provide exemplary management for the programs and personnel of the organization, meeting its goals of increasing visitation and boosting economic impact through tourism Visit Stockton is funded through a Tourism Business Improvement District (TBID) and is dedicated to enhancing Stockton's economic growth through tourism The CEO leads a talented professional staff of 6 with a budget of nearly $2 million This role requires a high level of expertise in destination marketing, financial oversight, community engagement, and team leadership. Stockton is a resilient city with a proud history, shaped by both challenges and opportunities. This resilience is part of the community’s identity, and while obstacles remain, Stocktonians can expect to not only oversee the planning and execution of drive innovation and implement new programs and partnerships experience.
believe these challenges will only strengthen their resolve The next leader events, and initiatives that drive image enhancement and tourism, but also s that align with the strategic goals of Visit Stockton and enhance the visitor
Supporting Stockton to be the best city in America to live, rais about both the people and the destination One of the challeng which all members of the community are working together to o and inviting community will positively impact travel in the regi city’s potential and charm, managing marketing initiatives, event
se a family, and grow a business requires leadership, vision, and excitement ges facing the economic growth of the region is reputational perceptions, to overcome Pa tnering with community leaders to create a safer more stable, on for years to come Visit Stockton plays a pivotal role in showcasing the ts, and partnerships that contribute to the local economy
Interested parties with at least 10 years of experience, inc communications, destination marketing, or a related field and a and team leadership are urged to submit their resume, letter of i
cluding a portion of which has been in senior management, marketing, proven track record of successful strategic planning, financial management, interest, and references to: VisitSTOCKTON@winnerpartners net
