2018 Brand Catalog
DKB Household USA One Post, Suite 100, Irvine, CA 92618 T (888) 794 7623 F (949) 699 1788 www.dkbrands.com orders@dkbrands.us The data contained herein is for informational purposes and may be changed periodically without notice
2018 Brand Catalog
Conditions of Sale PAYMENT OPTIONS AND CREDIT Credit Card (Visa or MC), Proforma and Terms are available. Net 30-Day Terms are available upon approved credit. Please allow two (2) business weeks to process DKB Household USA Reseller Application. All new customers must provide a DKB Household USA Resale Certificate when submitting an Application for Credit. A finance charge of 1.5% per month will be charged on all overdue accounts.
BACK ORDERS Back order totaling less than $30 will be automatically cancelled, unless otherwise specified by customer. WARRANTY COLE & MASON guarantees the mechanism in all precision mills to be free from defects for LIFE.
NEW ORDERS AND RE-ORDERS New Account minimum opening order is $500. Re-order minimum amount is $100. Order minimum can be combined across multiple DKB Household brands.
ZYLISS guarantees all products to be free from defects in material and workmanship for 5 years on manual appliances, and 2 years on battery operated appliances, from the date of purchase. Exceptions apply to Zyliss Control cutlery (25-year guarantee) and Zyliss Fresh food storage (lifetime guarantee).
ORDERS All orders are FOB Pre-Paid and Add, and subject to change without notification.
JAMIE OLIVER guarantees bakeware to be free from defects in material and workmanship for 25 years from date of purchase.
CLAIMS Claims must be made within five (5) days of receipt of merchandise.
KEN HOM guarantees Carbon Steel woks for 10 years and Non-Stick Carbon Steel wok’s for 2 years.
RETURNS Returns will not be accepted without prior authorization from DKB Household USA. Returns are subject to a 15% restocking fee.
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