April 2024 Tech Times Newsletter

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3 CYBER SECURITY MYTHS THAT WILL HURT YOUR BUSINESS THIS YEAR

todayisthebeliefthat“currentsecurityis goodenough”(39%).

“As a business owner, you don’t have time to waste on technical and operational issues. That’s where we shine! Call us and put an end to your IT problems finally and forever!”Dewayne Chappell

Workingamidtheever-changing currentsoftechnologyandcybersecurity, businessesoftenfindthemselvesentangled inawebofmisinformationandoutdated ideas.Butfailingtodistinguishbetween mythandfactcanputyourbusiness’s securityatseriousrisk.

Basedonexpertresearchinthefield, includingCompTIA’s2024globalState OfCybersecurityreport,wewilldebunk threecommonmisconceptionsthat threatentoderailyoursuccessin2024.

Myth 1: My Cyber Security Is Good Enough!

Fact: Modern cyber security is about continuous improvement.

RespondentstoCompTIA’ssurvey indicatedthatoneofthemostsignificant challengestocybersecurityinitiatives

Oneofthereasonsbusinessesmaybe misledbythestateoftheirsecurityisthe inherentcomplexityofcybersecurity.In particular,it’sincrediblychallengingto trackandmeasuresecurityeffectiveness andstaycurrentontrends.Thus,an incompleteunderstandingofsecurity leadsexecutivestothinkalliswell.

Over40%ofexecutivesexpresscomplete satisfactionwiththeirorganization’scyber security,accordingtoCompTIA’sreport. Incontrast,only25%ofITstaffand21% ofbusinessstaffaresatisfied.Thiscould alsobeaccountedforbyexecutivesoften avingmoretechfreedomforadded conveniencewhilefrontlinestaffdeal withlessvisiblecybersecuritydetails.

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Faster, Easier And More Profitably TECHNOLOGY TIMES
Run
This monthly publication is provided courtesy of Dewayne Chappell, President of Divergys. INSIDE THIS ISSUE OUR MISSION:
Cyber Security Myths That Will Hurt Your Business This Year P 1 Retired Navy SEAL Shares The Key To Building And Leading A High-Performance Team P. 3
Every Small-Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems P. 2
3
What

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“Eitherway,thegapinsatisfactionpointstoa needforimprovedcommunicationonthe topic,”CompTIAwrites.

GetyourITandbusinessteamstogetherand figureoutwhatrisksyoufacerightnowand whatneedstochange.Becausecybersecurityis constantlychanging,yoursecurityshould neverbestagnant.“Goodenough”isnever goodenoughforyourbusiness;vigilanceanda continuousimprovementmindsetaretheonly waystoapproachcybersecurity.

Myth 2: Cyber Security = Keeping Threats Out

Fact: Cyber security protects against threats both inside and outside your organization.

Oneofthemostpublicizedbreachesofthelast decadewaswhenBBCreportedthata HeathrowAirportemployeelostaUSBstick withsensitivedataonit.Althoughthestickwas recoveredwithnoharmdone,itstillcost Heathrow£120,000(US$150,000)infines.

Yes,cybersecurityisaboutprotection. However,protectionextendstobothexternal andinternalthreatssuchasemployeeerror.

Becausesecuritythreatsarediverseandwideranging,therearerisksthathavelittletodo

withyourITteam.Forexample,howdoyour employeesusesocialmedia?“Inaneraofsocial engineering,theremustbepreciseguidelines aroundthecontentbeingsharedsinceitcould eventuallyleadtoabreach,”CompTIAstates. Attacksareincreasinglyfocusedonhuman socialengineering,likephishing,andcriminals bankonyourstaffmakingmistakes.

Additionally,managingrelationshipswith third-partyvendorsandpartnersofteninvolves someformofdatasharing.“Thechainof operationsisonlyasstrongasitsweakestlink,” CompTIApointsout.“Whenthatchain involvesoutsideparties,findingtheweakest linkrequiresdetailedplanning.”

Everyoneinyourorganizationisresponsible forbeingvigilantandawareofsecuritybest practicesandsafetyasitrelatestotheirjobs. Makesureyourcybersecuritystrategyputs equalemphasisoninternalthreatsasmuchas externalones.

Myth 3: IT Handles My Cyber Security

Fact: Cyber security is not solely the responsibility of the IT department.

WhileITprofessionalsarecrucialin implementingsecuritymeasurescomprehensive cybersecurityinvolvesamultidisciplinary approach.Itencompassesnotonlytechnical aspectsbutalsopolicy,development,employee training,riskmanagementandadeep

What Every Small-Business Owner Must Know About Protecting And Preserving Their Company’s Critical Data And Computer Systems

Thisreportwilloutlineinplain,nontechnicalEnglishthe commonmistakesthatmanysmall-businessownersmake withtheircomputernetworksthatcostthemthousandsin lostsales,productivityandcomputerrepairbills,andwill provideaneasy,provenwaytoreduceorcompletely eliminatethefinancialexpenseandfrustrationcausedby theseoversights

Download your FREE copy today at www.divergys.com/protect or call our office at (713) 715-1432.

tunderstandingoftheorganization’sunique securitylandscape.

Becauseeachdepartmentwithinyour organizationinvolvesuniquerisks,people fromvariousrolesmustbeincludedinsecurity conversations.Butmanycompaniesarenot doingthis.CompTIA’sreportshowsthat while40%ofrespondentssaythattechnical staffisleadingthoseconversations,only36% indicatethattheCEOisparticipating,andjust 25%saythatbusinessstaffisinvolved.

“Morecompaniesshouldconsiderincludinga widerangeofbusinessprofessionals,from executivestomid-levelmanagementtostaff positions,inriskmanagementdiscussions,” CompTIAwrites.“Theseindividualsare becomingmoreinvolvedintechnology decisionsfortheirdepartments,andwithouta properviewintotheassociatedrisks,their decisionsmayhaveharmfulconsequences.”

Businessleadersandemployeesatalllevels mustactivelyengageincybersecurityefforts, astheyareallpotentialgatekeepersagainst evolvingthreats.

Don’t Listen To Myths

Byembracingamindsetofcontinuous improvement,recognizingthewiderangeof threatsandunderstandingthecollective responsibilityofcybersecurity,yourbusiness willremainsafe,resilientandthriving,no matterwhatthefutureholds.

APRIL 2024 Technology Times
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Mostbusinessleadersstriveforonething:tobe astrongandcompetentleaderofahighperformingteam.Todothis,they’lltryjust aboutanything,fromfreelunchestodaylong team-buildingretreats.Althoughtheseare helpful,high-performingteamsdon’tbegin withexternalmotivators.Theybeginwhen leadersembraceacultureofextremeownership.

“Extremeownershipisprettystraightforward,” JockoWillinksays.“You’renotgoingtomake anyexcuses.You’renotgoingtoblame anybodyelse.Whensomethinggoeswrong, you’regoingtotakeownershipofthose problemsandgetthemsolved.”

WillinkistheauthoroftheNewYorkTimes bestsellerExtremeOwnership:HowU.S.Navy SEALsLeadAndWin.Heexplainsthatthe sameleadershipconceptsthatenableSEAL teamstosucceedinthemostintense circumstancescanalsohelpbusinesseswinagain andagain.

AsayoungSEAL,Willinknoticedthata cultureoffinger-pointinggrewwhenblame wasdirectedtowardapersonorateam.When thathappens,“noonesolvestheproblem,”he says.However,whenleadersownedissuesand responsibilityforfindingasolution,theteam reflectedthatownership.“Itactuallymadethe otherpeopleinsidetheplatoonhavethesame attitude.They’dsay,‘Itwasmyfault;letmefix it,’”Willinkexplains.

Eventually,Willinkwentontofillleadership roleswithintheSEALs,learningtoembrace personalaccountabilityandteam empowerment.NowaretiredSEALofficerand co-founderoftheleadershipconsultingfirm Echelon,he’sworkedwithhundredsofcivilian companiesonextremeownership,findingthe

sameresults:whenleaderstakeownershipof problems,theentireteamismorelikelytobe high-performingandsuccessful.

How To Create An Extreme Ownership Culture

“Thebiggestthingyou’vegottoovercomeis yourego,”Willinkexplains.Pointingoutthat someonedidn’tdotheirjobrightorthatthe marketingplanwasn’tcarriedoutcorrectly doesn’tsolvetheproblem.“You’retheboss. Youownit,”Willinksays.Whenoneperson takesownership,itspreads.“That’swhat developstheculture.”

Althoughextremeownershipstartswiththe boss,thekeytoahigh-performingteamisto empowerindividualstotakeresponsibilityfor projectsandtaskstoo.

“Ifyouwantpeopletotakeownership,you havetogivethemownership,”Willinksays. Thisway,youempoweryourteamtomake decisionswhileyouserveasareliableguideand offerdirectionwhenneeded.“Putthemin positionswheretheymakedecisions,make mistakesandlearntobehonestwithyou,”he says.Ifyou’renotgettingthebehaviorsyou need,youcanstudyitandstarttocorrectitby figuringoutwhatsupportyoucanprovide.

Willinkpointsoutthattherewillalwaysbe teammemberswhodon’tembraceownership. Butwhenextremeownershipisaculture, they’llnaturallygetweededout.

Thosewhoarereadytostepup,however,will risetothetop.“There’ssomethingmore importanttomanypeoplethanhowmuch moneytheymake,”hesays.“Thatiscontrol overtheirdestiny,autonomyandfreedom.”

JSAUX USB Data Blocker

Lastyear,theFBIwarnedconsumersnot tousepublicchargingstationsbecause hackerswereinstallingmalwareinto USBportsandstealingdata.Ifyou forgetyourcharger,theJSAUXUSB-A DataBlockerisagame-changerfor securechargingwhenyou’reonthego

Designedexclusivelyforchargingwith nodata-syncfunction,it’sperfectfor publicchargingstationsinairports, hotellobbiesandcoffeeshops, eliminatinghackingrisks.Itoffersa rapid2.4Achargeandworkswithawide rangeofdevicesCompact,portable andcheap,theUSBDataBlockeristhe no-brainercompanionyouneedinyour travelbackpackrightnow!

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As April rolls in, we're getting ready for Good Friday on March 29th – a special day for many. To honor it, we'll be closed for the day. Thanks for your understanding, and we'll see you again soon as we journey through the seasons together

CHECK FRAUD CRIMES ARE

AWAY BANK ACCOUNTS

Headlinesareusuallyflushwiththelatestdigital breachesouttogetbusinesses.Weakpasswords, complexsocialengineeringandbusinesse-mail compromiseareoftentheculpritswehearabout. Butwhileoureyesandearswerehonedinon digitalthreats,old-fashionedpaper-and-pencrimes weresneakingintoourbankaccounts.

AccordingtotheFinancialCrimesEnforcement Network,fraudulent-checkcrimesrose201.2% between2018and2022.Expertssaythattheriseof checkfraudbeganin2020whencriminalsstarted stealingstimuluschecks.Oncethoseended,they neededanewsourceofincome.In2023,S&P Globalnotedthatcheckfraudmadeupone-third ofallbankfraud,excludingmortgagefraud.

It’sacheapandrelativelysimplecrimehappening underournoses,andthat’swhythey’regetting awaywithit.

How Criminals “Wash” Checks

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AARPsaysthatmostcheckfraudinvolvescheck “washing.”Thisiswhencriminalsusebleachor acetonetowashawaytheinkusedtowritethe payeeandcheckamountafterstealingitfromyour mailboxorfishingitfromadropbox.Once washed,thecheckdries,isfilledoutwithnew informationanddepositedatbanksorcashcheckingshops.

AccordingtoAARP,a60-year-oldmanhada checkfor$235stolenandcashedfor$9,001.20–allwithin24hours.It’snotjusttheUSeither.An Ontariobusinessownersentacheckfor$10,800to theCanadaRevenueAgencytomaketax paymentsforhismaplesyrupcompany.Dayslater, ithadbeenstolenanddepositedintoanother account.

It’salow-budget,fast-cashrewardforcriminals. Evenworse,somebankshavedeadlinesfor

“WASHING”

reportingthiskindofcrimeandwon’treimburse youifyoualertthemtoolate.

Prevent Check Fraud With These 6 Tips

Thankfully,thereareafewsimplestepsyoucan taketosignificantlyreduceyourriskofcheckfraud.

1.PayOnline:PaybillsonlineusingaprivateWiFiconnectionandasecureportal,likethroughyour bankorvendorwebsite.

2.MailSafely:Usethepostofficeformailing checks;avoidleavingtheminpersonaloroutdoor mailboxes.

3.UseGelInk:Usenon-erasablegelinkinblueor blackforwritingchecks;thesearehardertoerase thanballpointpenink.

4.CollectMailDaily:Pickupyourmaildaily.If away,arrangeforcollection.

5.MonitorYourAccounts:Regularlycheckyour bankaccountonline–afewtimesaweekisbest.

6.ReportIncidentsImmediately:Reportfraud quicklytoyourbankandPostalInspectionService. Mostinstitutionsarerequiredtoreimbursestolen fundsifthetheftisreportedwithin30days.

Itmightbeadigitalworld,butcriminalswilluse everytactictogetholdofyourhard-earnedcash. Addthesesimpletipstoyourroutinetosignificantly reduceyourriskofcheckfraud.

THE GENERATION MOST PRONE TO PHONERELATED ACCIDENTS WILL SURPRISE YOU

It’stimemillennialsstopmakingfunoftheir eldersforbuttdials,weirdFaceTimeanglesand othertechsnafus.Accordingtodatafromthe NationalElectronicInjurySurveillanceSystem, millennialsaremorepronetoembarrassing tech-relatedaccidentsthananyother generation.Since2020,injuriesacrosstheboard haveshotup20%,likelyduetopeoplebeing homemoreduringthepandemic.Thebiggest culprit:peopleliftingtelevisions,resultingin

strainsandsprains(liftwith yourlegs,people!).This accountsfor30%ofinjuries intheUS.Unsurprisingly, walkingandusinga cellphoneisrunner-up, causing23%oftech-related boo-boos.Eyesup,friends!

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