August 2023 TechTimes Newsletter

DIVERGYS TECHTIMES

Insider Tips To Make Your Business Run Faster, Easier And More Profitably

BLINK

By Malcom Gladwell

CARTOON OF THE MONTH

We make countless decisions every single day Some are simple, like determining what you have for breakfast, while others require more thought, such as deciding whom to hire for your business. Do you ever feel like you take too long to analyze situations and wish you could come to a decision sooner? That’s exactly what you’ll learn to do after reading Blink by Malcolm Gladwell. In this book, Gladwell teaches readers how to turn off the analytical side of their brains and instantly make the right decision by utilizing their creative side. Through various studies, readers will learn about the power of subconscious decisions and why they should start trusting their intuition more often.

“As a business owner, you don’t have time to waste on technical and operational issues That’s where we shine! Call us and put an end to your IT problems finally and forever!”

-Dewayne Chappell

IS IT TIME TO UNPLUG?

Ourphonesarealwaysonus,making manyareasofourlifemore convenientWecancommunicate withourfriends,familyandcoworkers easily;lookupimportantinformation instantaneously;andreadthroughour e-mailseffortlessly.Althoughour phonesandotherelectronicdevices havebroughtalotofgoodintoour lives,therecomesapointwhenwe havetodisconnectandunplugfrom themforourmentalhealthand connectwiththeworldaroundus

Burnoutisoneofthebiggestobstacles thatbusinessowners,leadersand employeesface.Theyspendtheirdays completingandworkingonprojects, andwhennightrollsaround,theystay buriedintheirdevicesastheycontinue toworkorresearchthingsrelatedto theirbusinessorindustry.Theythink thiswillputthemahead,butthey’re doingmoreharmthangood.

Whenyougethomefromworkfor thenightorifyou’regoingon vacationsoon,putyourphonedown andtrytoliveinthemoment.

Parental Tech Tips To Ensure Academic Excellence

Inthecomingweeks,kidsfromaround thecountrywillreturntoschoolto continuetheiracademicjourneyIt’san excitingtimeintheirlives,andmany begintheschoolyearwithhighhopesand expectations.Doyourememberhow enthusiastic(ordisappointed)youwere whenthefirstdayofanewschoolyear arrived?Nowthatwe’reparents,wecan putspecificstrategiesandtechniquesin placetohelpourchildrenfindsuccess whenschoolresumes.

It’sinterestingtoseehowmuchhas changedsincemanyofuswereinschool, especiallyfromatechnologicalstandpoint. Nearlyeverykidstartsmiddleschoolwith asmartphone,tabletandlaptopWhilethis hasprovidedthemwithaccesstomore informationandopportunities,thereare thingsthatparentsshoulddotokeeptheir childrenprotectedandoutoftrouble

Yourworkwillalwaysbetherefor youto

gobackto.Keepingyourphoneand workawaywhileyou’renotactively atyourworkplaceisthebestwayto avoidburnoutandliveahappier lifestyle.

Get Comfortable Outside

Your Comfort Zone

Weallhaveactivitiesandsituations that pushtheboundariesofourcomfort zone.Nobodylikestobe uncomfortable,butsteppingoutside ourcomfortzonesprovidesuswith newgrowthopportunities.Herearea fewwaysyoucanbecomemore comfortablebeinguncomfortable.

Establishtheboundariesof yourcomfortzone.Before attemptingtotackleyour discomfort,understandwhat makesyouuncomfortableand why.

Ifyouhaveakidreturningtoschoolthis month,tryutilizingsomeofthefollowing strategiestohelpyourchildstarttheyear strongYoumayevenhelpyourselfalong theway!

Create Guidelines

Electronicdeviceslikesmartphones,tablets andvideogameconsolescanbefunfor kidsbutcanalsobedistracting.You shouldn’twantyourchildrentobeon screensallday,asitcandamagetheir mentalhealthThere’snoone-size-fits-all approachtoscreentime,soyoumust determinewhatworksbestforyour situation

TheAmericanAcademyofChildand AdolescentPsychiatryreportsthat,on

Startsmallwithlittlechangesto yourroutine.Youdon'thaveto diveinheadfirstrightaway.Ease yourselfintoitsoyoudon’t becomeoverwhelmed

Insert yourself into unfamiliar situations. Takeaclassatyour localcommunitycollegeorjoin anorganization

Findamentor.You’regoingtowant someonewhowillstickbyyourside andpushyouwhenthingsgettough.

Continued on Page 3 ...

Avoid Burnout And Feel Mentally Refreshed

average,childrenages8to12intheUnited Statesspendfourtosixhoursadaywatchingor usingscreens,andteensspenduptonine hours.Gettingyourkidstousetheirscreens lesscanbedifficultifthey’realreadywatching formultiplehoursaday,butit’snecessaryin helpingtheirdevelopment.Setspecifichours theycanusetheirscreensforpersonaluseor makethemlogthetimewhenusingtheir devices.Ifyou’reworriedtheywon’tbehonest abouttheirscreenuse,createarulethatthey canonlyusethedevicesinpublicareasofthe house,nottheirroom.Putguidelinesinplace assoonaspossible.Ifyouwaituntilschool starts,youwillbelookingatanargumentand furtherdisruptiontotheirstudies.

Monitor What They’re Doing And Set Website Restrictions

Doesyourchilddotheirhomeworkona computer?Ifso,howdoyouknowthey’re actuallyworkingontheirhomework?Keepa watchfuleyeonyourchildrenwhenthey’re usingtheirdevicestoensurethey’reusingthem properly.Theymaytrickyoutogetafew moreminutesofscreentime.Continually checkonthemwhilethey’reusingascreento dotheirhomework,anddon’tbeafraidtotake acloserlook.

Children ages 8 to 12 in the United States spend four to six hours a day watching or using screens, and teens spend up to nine hours.

Youshouldalsolookintosettingupwebsite restrictionsonyournetwork.Youdon’twant yourchildstumblinguponaninappropriate website,andyoudon’twantthemonan unsecuredwebsitethatcouldputyour networkandpersonalinformationatrisk.Set upwebsiterestrictionsthroughyournetwork andeachdevicetoensureyourchilddoesn’t gowheretheyshouldn’tbe.

Talk With Them About The Dangers Of Social Media

Ifyourchilddoesn’thaveonealready,atsome pointtheywillcreateasocialmediaaccountso theycanstayup-to-datewitheverything goingonwiththeirfriendsandfamily.Social mediacanbeharmlesswhenusedcautiously; youmustexplainthattoyourchildren.Let themknowotherpeoplecanseeeverything

theypost,sotheyneedtothinkcarefully beforepostinganything,especiallypictures. Asabestpractice,turnoffallsocialmedia applications’geolocationandmessaging featuresThatway,yourchildwon’treceive messagerequestsfromstrangersorinform strangersoftheirlocation.

Ifyouhaveasocialmediaaccount,youshould alsobecautiousaboutyourpostsYourchild willlookatyouraccountfordirection,andif youpostquestionablecontent,therewillbe someconfusionItmightevencausethemto ignoreyourrules.

Thestartofanewschoolyearisanexciting timeinyourchild’slifeYoucanhelpsetthem upforevengreatersuccessbyimplementinga fewtechstrategiestohelpthemfocusandkeep themoutoftrouble!

Unfortunately, That Excuse Doesn’t Replenish Your Bank Account, Resolve A Data Breach Or Erase Any Fines And

It’scoming...

Lawsuits

•Thatdayahackerstealscriticaldata,renderingyourofficeuseless...

•Thatdayyourbankaccountorcreditcardiscompromised...

•Orthatdayyourcustomers’privatelivesareuprooted...

CybercriminalsandhackersareconstantlyinventingNEWwaystoinfiltrateyourcompany,stealyourassetsand disruptyourlife.TheONLYwaytoSTOPTHEMisthis:

You Must Constantly Educate Yourself On How To Protect What’s Yours!

Now,foralimitedtime,wehavetheperfectwaytohelpreduceyourriskandkeepyousafe!Simplysignupto receiveourFREE“CyberSecurityTipoftheWeek.”We’llsendthesebyte-sizequick-readtipstoyoure-mail inbox.Everytipispackedwithauniqueandup-to-datereal-worldsolutionthatkeepsyouonestepaheadofthe badguys.Andbecausesofewpeopleknowaboutthesesecuritysecrets,everyweek,you’lllearnsomethingnew!

“I DIDN’T KNOW”

THE 5 DEGREES OF LISTENING

The Philips SmartSleep Wake-Up Light

Sleep is essential in our lives When we don’t get enough sleep, we feel physically and mentally drained. Many of us wake up in the morning feeling groggy and state that we’re simply not morning people, but what if that wasn’t the case?

Listeningisaskillwecanbuildonand improve,butmanyleadersconsiderita non-skillHowever,whatcouldbeamore fundamentalskillforhiringtalented teams,leadingpeopleorclosingthenext bigsale?Andwhatskillismoreimportant ingettinghiredforyourdreamjoband achievingcareersuccess?Listeningis muchmoreimportantthanmanyofus liketothink

BeginningduringmyPhDtrainingasa psychologist,andoverthefollowingtwo decadesasaleadershipadvisor,Iobserved fivedegreesoflisteningskills.Herethey are,fromworsttobest:

You Talk Instead Of Listen.

It’stoughtolistenwhenyouaretheone makingallofthesoundsintheroom. Don’tbetheonedoingallthetalking.

You Just Listen And Never Respond.

Yourfuturebossmaythinkyouarenot smartenoughtokeepuporyoudon’t care,ifyoujustsitthereanddon’ttalk Nottalkingisnotthesamethingas activelylistening

You Nod And Say, “MmmHmm.”

Ohgood,atleastthereisapulseinyou. But

justnoddingandmakingnoisesisnot insightfulanddoesnotbuildrapport

You Reflect On What You Heard.

JustsaywhattheysaidIftheysaid,“Our growthstrategyisprimarilythrough internationalexpansion,”thenapure reflectionwouldbetosay,“So,your growthstrategyis international.”Yourfuturebosswillsay, “Yep,”andwillbeonlymildlyimpressed withyou.

You Reflect On The Emotion Behind The Statement.

Imagineifyourfuturebossjusttoldyou theindustryischangingfastandthe companyhasbeenstrugglingtomatch thatpace.Shetoldyouthiswithafrown onherface.

Withdegreefivelistening,youcan respondbysaying,“Itsoundslike everythingischangingquickly.Itmustbe stressfulkeepingup”Yourfuturebosswill say,“Yes,itis”Thenyouadd,"Youneed tocountonyourteamandknow

After using the Philips SmartSleep Wake-Up Light, you’ll wake up each morning refreshed and renewed

This light acts as an alarm clock that simulates the sunrise over the course of 20 to 40 minutes to help you wake up steadily. If you don’t wake up naturally with the color change of the sunrise feature, you can choose one of six sounds to entice you out of bed. It’s easy to set up and will completely revolutionize your mornings

theycankeepupwiththespeedof change”Yourfuturebosswillsay, “Exactly.”

Onceyoufirstheartheword“exactly,”the probabilityyouwillreceiveajobofferisat least80%.Thatisbecauseyourfutureboss feelsyouunderstandthem,youcareand youarethepersontodeliverthem somethinggood(likeresults)ortoremove somethingbad (likestress).

Dr Geoff Smart is the chairman and founder of ghSMART, a leadership consulting firm that exists to help leaders amplify their positive impact on the world Dr Smart and his firm have published multiple New York Times bestsellers He stays active in his community and has advised many government officials

STAY AHEAD OF THE GAME

Be Proactive To Attract Younger Customers

Astheyearspass,yourbusinesswillstart workingwithnewgenerationsof customers.ManyGenZadultsarealready inthe workforce,anditwon’tbelongbefore GenAlphajoinsthem.

Theseyoungergenerationscomewith theirownsetofstandards,beliefsandideals thatyoumustfamiliarizeyourselfwithif youwanttostayrelevantwithyour consumers.That’s

whyyouhavetobeproactiveifyouwant toattracttheseindividualstoyour business.

Learnabouttheirtrendsandinterests,and findwaystoincorporatethemintoyour marketingandcompanymessaging.Ifyou decidetostayreactive,itwillconstantly feellikeyou’replayingcatch-up.Don’t waittomakethenecessarychangesthat willimproveyourbusiness!

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MSP Success Magazine Featuring Dewayne Chappell, CEO of Divergys

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