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Training Courses continued Essentials of Supervision and Team Leadership Date: Wednesday 15th April, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill Training Course Description: It has often been said that the biggest challenges a manager faces come when they first transition into a supervisory or team leadership role. First line management requires a very different mind-set to any operational role and requires a very different skill set. This course will support supervisors, both new and experienced, to focus on how to successfully lead their teams (rather than just keeping their heads down and trying to do most of the work themselves).
Consultative Selling Skills Date: Monday 20th April, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill Training Course Description: To be really effective in business to business sales you need to build genuine strong relationships with customers and find ways to meet their needs for repeat business and referrals. This course helps you to perfect the full sales cycle from introduction through to agreeing a deal with your customer. It is suitable both for new and more experienced salespeople and account managers who work over the phone and visit customers face to face. It will equip them with new tools and a strong sense of purpose, confidence and motivation to keep the income rolling in.
this course you’ll become more competent and efficient at setting out and printing documents. By completing structured exercises, using documents relevant to your work, this course will show you how easy it is to use Word and get the skills to become more efficient and productive in your work. It also prepares you for moving on to the Microsoft Word Level 3 Course. To get the most out of this course: This course will suit you if you have been using Word for some time by you’ve never had any formal training in Word and need to gain more confidence in using it and fill the gaps in your knowledge.
International Marketing and Sales Date: Tuesday 28th April, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill Why this course? With the right preparation, international marketing can be approached in a structured, well-informed and focused way to get the best return on the effort and resource invested in this important activity. This workshop aims to demystify international marketing and how to evolve an effective strategy to develop business overseas. It will consider the key areas of difference in the elements of marketing, strategic options for marketing, cultural issues, how to identify and research markets, and the basics of selling overseas. Who is it for? This training course will be very suitable for both managers/owners of smaller companies who are beginning to export and for those in larger companies seeking an understanding of international marketing.
Professional Presenting Skills Date: Wednesday 22nd April, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill Training Course Description: Do you get a buzz out of presenting, or do you avoid it at all costs? In business there are few people who don’t have to make a presentation as part of their role: it may be a manager imparting information or encouraging their team; it may be an individual presenting at a seminar or conference, it may be a sales person pitching to win a big contract. However, most people are not born with innate presentation skills, they have to be learned and practised. With practical exercises and clear feedback, this course can ensure your presentation is delivered to maximum impact. You may even begin to enjoy public speaking!
Microsoft Word - Level 2 (Intermediary) Date: Thursday 23rd April, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill What this course will do for you: Microsoft Word has the power to lay out your documents in smart and professional ways but you’re still struggling to achieve this. This course will give you the skills to use the more challenging aspects of Word’s text and paragraph formatting features and page layout. You’ll also learn how to work with more advanced Word Tables. By attending
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Training Course Name: People and Team Management Date: Wednesday 6th May, 9:30am – 4:30pm Venue: The Kings Centre, Burgess Hill Training Course Description: This course is designed for managers who would like a solid grounding in people management best practice. The day lays the foundations for strong manager/staff relationships, ensuring that they know how to focus on doing their people management job well and can deal with more difficult feedback situations. Some delegates attend the Essentials of Supervision and Team Leadership first and then progress onto this course. More experienced managers often feel this is the right level to begin at and may progess on to Developing Your Management & Leadership Skills or take this as a standalone intensive management course. The content is designed to lay the foundations for strong manger/ staff relationships, ensuring that they know how to focus on doing their people management job well and can deal with more difficult situations.
For additional information on any of the above member benefits, please visit our website www.sussexchamberofcommerce.co.uk or call 0844 371 5404 march/april 2015 business edge