OPENING A DISPUTE WITH THE RTB Tenants and Landlords
Contact
If an issue arises during a tenancy between landlords and tenants, it is important to try and resolve this through open and honest communication. The RTB can facilitate mediation between the landlord and the tenant or appoint an adjudicator if they are not able to resolve this themselves.
You can email the RTB:
Neighbours and Third Parties • If you are having issues with a neighbour who is a tenant, you can apply for dispute resolution as a third party. All parties involved should initially try to resolve the matter directly themselves. In cases where a landlord fails to enforce a tenant’s responsibilities, a person directly and adversely affected may take a case against the landlord through the Residential Tenancies Board (RTB).
Tenancy Registration: registrations@rtb.ie Registration Enforcement: enforcement@rtb.ie Dispute Resolution: disputes@rtb.ie Tribunal Queries: tribunals@rtb.ie Determination Order Enforcement: enforceorder@rtb.ie Student Specific Accommodation queries: ssa@rtb.ie Reach the RTB by phone or on webchat. We can be contacted anytime between 8:30am to 6.30pm. Lo-call on 0818 30 30 37. This is a low-cost number from all landlines, however some mobile providers may charge a premium rate.
• For further information please check out https://onestopshop.rtb.ie/
UCC COMMUNITY LIFE BOOKLET 2021/22 41
