Whittlesey Veterinary Centre
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COVID-19: Keeping our Clients and Staff Safe
s the lockdown eases and we are slowly returning to a new normal way of offering our services, we would like to thank all our clients for their kind understanding and patience during these difficult times. During the pandemic we have continued to provide our patients with treatment and care via video/telephone consultations and where needed at the surgery.
Now as we move forward, it is very important to continue to keep our clients and staff members safe, so we ask that you please understand why we ask you to follow our guidelines.
Routine/preventative procedures are not back to normal service; however, each enquiry will be assessed case by case. Due to the new ways of working to keep our clients and staff safe, our services do take a longer time than they would pre-coronavirus, reducing the numbers of patients we can see each day. We ask that you please bear with us as we prioritise appointments and surgical operations and understand that as a last resort, we may need to reschedule non-urgent appointments e.g. vaccinations, to see those requiring urgent treatment.
We also ask our clients to please telephone The social distancing rule still applies when 01733 685514, email info@whittleseyvets.co.uk attending the surgery and we ask that you please or use our website www.whittleseyvets.co.uk to do not come into the surgery but kindly wait in pre-order food, flea and worm treatments, repeat the car park, unless specifically asked to enter the medications etc. and book appointments. This surgery. Please bring a face covering*Terms in case and you conditions helps toapply keep the telephone line available for are asked to enter the surgery and please follow those who need to contact us for more urgent social distancing and hand sanitising guidelines. requirements and decreases your waiting time
FREE SENIOR HEALTH CHECK THIS APRIL FOR PETS OVER 7*
We will checkatyour pet’s: the surgery when collecting items from us. The team at Whittlesey Veterinary Centre would Weight like to thank you for your kind support as we Eyes and Earsto the new ways ofFdoing all adjust REEthings for everyone at this moment inU time. Heart and Lungs rine C h The video and telephone consultationsGums are eck and Teeth remaining in place for non-urgent treatment. Skin This new way of working helps us to reduce the and Coat number of clients at the surgery at any one time Joints and Mobility and the social contact time with others. If during Please also remember to inform us if you or any family member have COVID-19 symptoms, are self-isolating or shielding. We ask that a friend or neighbour brings your pet to the surgery if required, plus we have video or telephone consultations available for you.
the consultation the vet decides that your pet needs to come to the surgery, you will not be charged twice for the same consultation.
www.whittleseyvets.co.uk
We are slowly bringing back the services we had to place on hold, these being vaccinations, surgical operations and dental work, but, as we Open Mon-Fri: 8:15am play catch-up, appointments are limited, and priority will be given to those more urgent.
7pm Sat: 8:30am - 12:30pm
Telephone: 01733 685 514
AU GUS T 2 020
1 Briggate East, Whittlesey, Peterborough PE7 1DG D I S C O V E R I N G Whittlesea
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