Facing call drops this app lets you report the issue to trai

Facing call drops? This app lets you report the issue to Trai

This app lets you report the issue to Trai; here's how on Business Standard. The MyCall app by Trai is currently available for Android smartphones only

Technology News :The Telecom Regulatory Authority of India (Trai) has introduced ‘MyCall’ app, which allows you to report about call drops, poor voice quality and other such issues with your telecom service, directly to the authority.

The MyCall app is an initiative to help telecom subscribers in India crowdsource voice call quality feedback so that they can make better decision on selecting their service provider.

Trai's MyCall app is currently available only on the Google Android platform and can be downloaded at Play Store. The app is easy to use and has several features that allow you to provide a detailed feedback without having to fill up long forms or open specific portals.

The app is useful and is second in line from Trai after MySpeed app that was announced to check the internet speed offered by the operators. The recent Trai reports on internet speeds by operators are based on the crowdsourced data collected through the use of MySpeed app.

The MyCall app is useful but require touch-up to fix minor bugs that decimates the overall app experience. The app force closes even on premium smartphones and requires manual feedback entry, which seems like a liability to do after filling up the feedback details a few times.

Business Standard reviewed the app to understand how it works. Here are the steps that you need to follow to send your call quality feedback to Trai:

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