Dimitris Kosvogiannis Turning Around the Grand Palladium Jamaica Operation
Dimitris Kosvogiannis Dimitris Kosvogiannis is a longtime member of the hospitality industry, having worked in various senior operations and management executive roles over the last 15 years. An accomplished general manager, team builder and luxury resort leader, Kosvogiannis enjoyed over three years as General Manager of the Grand Palladium Jamaica Resort and Spa.
Dimitris Kosvogiannis As General Manager from 2009 to 2012, Dimitris Kosvogiannis was responsible not only for managing a premier resort destination with over 1000 rooms, 17 bars and nine restaurants, but also for turning an underperforming operation into a $130 million a year operation (revenues). Under his leadership, the Montego Bay resort enjoyed:
Dimitris Kosvogiannis ●
A boost in first-year profits of more than 12 percent.
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A 10 percent reduction in operational costs over an eight-month span.
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A lift in guest survey scores of more than 26 percent.
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A 25 percent improvement in guest satisfaction scores.
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A savings of more than $250,000 following the negotiation and review of
service contracts.
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