Dilmah Sustainability Report

Page 1

We are committed to packaging sustainability and circular economy principles derived through national and international collaborations, and our ambition to maintain the highest quality for our products while minimising the impact on our planet inspires innovation and drives more efficient processes and production.

Family business, serving humanity through kindness to people & nature.


THE 8 PILLARS OF OUR SUSTAINABILITY COMMITMENT

CORPORATE GOVERNANCE

EMPLOYEE EMPOWERMENT

RESPONSIBLE OPERATIONS

STAKEHOLDER ENGAGEMENT

SUPPLY CHAIN SUSTAINABILITY

PRODUCT AND SERVICES

DISCLOSURE

ADVOCATING CHANGE


SUSTAINABILITY AT DILMAH

rooted in our Founder’s wish to serve humanity, with kindness to people and nature.

We started our sustainability journey in 2000. Since then we have eliminated

488,420 Kg of plastics. The biodegradability of our tea bags varies from

98% 100 % to

61

Our current renewable energy capacity grew by resulting in a total saving of

%

2508 tCO2e 50,164 equivalent to growing

trees.

16

In 2021, we pledged

ScienceBased Targets initiative

Our Founder made a commitment to the purpose beyond profit. A minimum 15% of our pretax profits directly benefit people and planet. Until 2019 it was 10%, and in response to the social and environmental challenges the world faces, our founder increased our commitment to humanity, by 50%. These funds generated by Dilmah Tea and our allied business are used by our MJF Foundation and Dilmah Conservation to directly, efficiently and effectively fulfill the philosophy of making business a matter of human service.

displaying our staunch commitment to achieving zero emissions by

2030

Empowered

eco-innovators

Our beach cleanups have

through

Participant Member Dilmah is a signatory to the UNGC and our CEO heads the UNGC Sri Lanka Board of Directors.

We have supported to

removed

9800 kg

of waste from sensitive ecosystems.

Merrill J. Fernando innovation Awards 2021 a national competition that seeks to identify, mentor and recognise local sustainable innovators. (Read more on page 12)

enhance healthcare facilities of the island through outreach to hospitals in the Western, Central and Northern provinces (Read more on page 13)

Active member of the: Sustainable Supply Chain Working Group Climate Action Working Group

Our involvement in UNGC Sri Lanka is part of our affirmation of the Sustainable Development Goals and the Ten Principles of the UN Global Compact


A CULTURE OF SUSTAINABILITY SINCE 2000

tea is hygroscopic, adding to the challenge of sourcing eco-friendly substitutes for food grade materials that can maintain barrier properties important for sealing-in the aroma and essence of tea. We continuously engage in closed-loop collaborations allowing us to move forward in sustainable packaging. Over the last 21 years we have reached significant milestones in our packaging and business sustainability journey, trailblazing packaging innovations within our industry.

2000

Began the process of eliminating the plastic in our tea packs by introducing a tear-strip design

2019

All inner cartons which were delivered by suppliers, wrapped in kraft paper, have now been discarded. And 75% of inner cartons have switched to reusable corrugated inner cartons and a system is in place to return them to suppliers.

Packaging Breakthrough: Pyramid tea bags changed to PLA - a plant-based material.

2007

Eliminated 421,052 Kgs of plastic from packaging Production lines were converted to use 100% PLA based filter paper in year 2020

2020

2010

Packaging that contains 10 tea envelopes (10E) was changed to include a window to reduce material usage

Continuous material reduction measures in tea tags, bags and packs.

2011

2015

Environmental impact of end-product included in the selection criteria when investing in new machinery.

Eliminated the plastic overwrap in 80% of tea packs using tear-strip design

2018

2021 Switched from tin tea caddies to paper canisters in 3 SKU’s of Dilmah Inspirations Range launched in Australia (see Page 5) While celebrating the achievements in packaging sustainability during the past two decades, this year we have…

Switched from foil envelopes to Paper enveloped tea bags for 8 variants in Café range (see Page 5) Read more on our packaging sustainability journey (Page 6 to 10)


PACKAGING SUSTAINABILITY HIGHLIGHTS moving towards a circular economy

Eliminated the plastic overwrap in 80% of tea packs using

tear-strip design

Switched from tin tea caddies to

paper canisters

in 3 SKU’s of Dilmah Inspirations Range launched in Australia X1

75% of kraft paper wrapped inner cartons have switched to

Production lines were converted to use

100% PLA based filter paper

reusable corrugated inner cartons

Switched from foil envelopes to

Paper enveloped tea bags for 8 variants in Café range

100% biodegradable tea bags

Replaced costly virgin board materials with low-cost

recyclable material board in food

service products of Silver Jubilee & VIVID refilled packs

OVER 2.5 MILLION BIODEGRADABLE TEA BAGS per day at Dilmah. At present we have the capacity to produce


OUR JOURNEY TO PERFECT PACKAGING investment in research, development and adoption of the most environmentally SUSTAINABILITY friendly packaging technology for our products since 2000 TEA BAGS ARE

98%

biodegradable

Range

PREMIUM TEA SELECTION

ALL INNER

21

CARTONS ARE recyclable & biodegradable

PAP

40 FE

ALL TIN

ALL OUTER

CARTONS ARE recyclable & biodegradable

Format

20

CADDIES ARE recyclable

ALL PRODUCTS ARE ETHICAL AND carbon neutral

PAP

Envelope

PAPER ENVELOPES (100E)

Biodegradable Recyclable Paper Envelope

FOIL ENVELOPES (25E/ 100E)

Foil Envelope

STRING & TAG (25ST/50ST/100ST)

N/A

STRING & TAG (200ST/300ST)

N/A

LOOSE TEA (100g/ 250g/ 500g)

N/A

Tea Bag 22

Pouch

Wrapper

N/A

Recyclable inner wrapper - BOPP

PAP

C/LDPE

98% Biodegradable Tea bags

N/A

JUMBO BAGS (10g/ 15g)

Coated Paper Envelope

#5 PP - Polypropylene #3 PVC - Polyvinyl chloride #20 PAP - Corrugated fiberboard (cardboard) #21 PAP - Non-corrugated fiberboard (paperboard) #90 C/LDPE - Plastics/Aluminium)

Recyclable inner wrapper - BOPP

N/A

Recyclable BOPP pouch

5

PP

5 PP

5 PP

N/A

PP

N/A Foil Pouch

POT BAGS (30P/ 50P/ 100P/ 200P)

Recyclable inner wrapper - BOPP (100E only)

N/A

90

5

90

N/A

C/LDPE

81

100% Biodegradable Tea bags Industry Compostable

C/PAP

#22 PAP – Paper #40 FE - Steel #81 C/PAP - Paper + plastic #84 C/PAP - Paper and cardboard/plastic/aluminium

Recyclable BOPP pouch

ST - String & Tag E - Envelopes P - Pot bags LLTBs - Luxury Leaf Tea Bags

5 PP

Recyclable wrapper BOPP

5 PP


Range Herbal Infusions Fun Tea Selection Green Tea Selection

Format

Envelope

ENVELOPES (10E/ 25E/ 100E)

Foil Envelope

84 C/PAP

N/A

Vivid Tea Selection

STRING & TAG Refill (VIVID) (20 LLTBs)

Indulge in a Dilmah Exceptional Tea Experience.

The teamaker's art by Dilmah

Wrapper

100% Biodegradable Tea bags Compostable

N/A

Recyclable inner wrapper - BOPP (10E/100E only)

100% Biodegradable Tea bags Industry Compostable

POT BAGS (Green Tea) (50P/ 100P) STRING & TAG (20 LLTBs)

Pouch

5 PP

98% Biodegradable Tea bags

STRING & TAG (20ST)

Exceptional Tea Selection

Tea Bag

N/A

SACHETS (50 Sachets)

Foil Envelope

100% Biodegradable Tea bags Industry Compostable

Foil Pouch

90

N/A

C/LDPE

Foil Pouch

90 C/LDPE

N/A

N/A

90 C/LDPE

Foil Pouch (EXCEPTIONAL tin caddies only)

LOOSE TEA (Tin caddies) N/A

N/A

Foil Pouch

Loose Refill (VIVID)

90 C/LDPE

90

Recyclable Tin caddy wrapper

3 PVC

N/A

C/LDPE

t-Series Designer Gourmet Tea

STRING & TAG (20 LLTBs)

N/A

SACHETS (50 Sachets)

Foil Envelope

90

100% Biodegradable Tea bags Industry Compostable

Foil Pouch

90 C/LDPE

Recyclable Tin caddy wrapper

3 PVC

N/A

C/LDPE

N/A

LOOSE Refill Foil Pouch Loose Median caddies (20 LLTBs)

N/A

#5 PP - Polypropylene #3 PVC - Polyvinyl chloride #20 PAP - Corrugated fiberboard (cardboard) #21 PAP - Non-corrugated fiberboard (paperboard) #90 C/LDPE - Plastics/Aluminium)

C/LDPE

N/A

Recyclable BOPP pouch

Loose Tea Min

#22 PAP – Paper #40 FE - Steel #81 C/PAP - Paper + plastic #84 C/PAP - Paper and cardboard/plastic/aluminium

90

ST - String & Tag E - Envelopes P - Pot bags LLTBs - Luxury Leaf Tea Bags

Recyclable Tin caddy wrapper 5 PP

3 PVC


Range

Watte Boutique Teas

Format

Envelope

Tea Bag

Pouch

Wrapper

STRING & TAG (20 LLTBs)

N/A N/A

STRING & TAG Medium Caddies (20 LLTBs) SACHETS (50 Sachets)

Foil Envelope

100% Biodegradable Tea bags Industry Compostable

N/A

STRING & TAG (20 LLTBs)

N/A

SACHETS (50 sachets)

Foil Envelope

90 C/LDPE

Recyclable Tin caddy wrapper

3 PVC

N/A

84 C/PAP

LOOSE TEA (125g Tin Caddy)

Foil Pouch

N/A Recyclable Tin caddy wrapper

N/A

3 PVC

Inspirations Tea Selection

Silver Jubilee Gourmet Tea Selection

84 C/PAP

N/A

LOOSE Refill

100% Biodegradable Tea bags Industry Compostable

Foil Pouch

100% Biodegradable Tea bags Industry Compostable

N/A

N/A

Foil Pouch

90

N/A

C/LDPE

N/A

90 C/LDPE

STRING & TAG (20ST)

N/A Foil Pouch

N/A

Gourmet Tea Selection

90 C/LDPE

STRING & TAG (50ST, 100ST)

98% Biodegradable Tea bags

ENVELOPES (25E) 84

PP

N/A

C/PAP

ENVELOPES (100E)

#5 PP - Polypropylene #3 PVC - Polyvinyl chloride #20 PAP - Corrugated fiberboard (cardboard) #21 PAP - Non-corrugated fiberboard (paperboard) #90 C/LDPE - Plastics/Aluminium)

5

N/A Foil Envelope

POT BAGS (50P/ 100P)

Recyclable inner wrapper - BOPP

N/A

Recyclable inner wrapper - BOPP 100% Biodegradable Tea bags Industry Compostable

#22 PAP – Paper #40 FE - Steel #81 C/PAP - Paper + plastic #84 C/PAP - Paper and cardboard/plastic/aluminium

Foil Pouch

ST - String & Tag E - Envelopes P - Pot bags LLTBs - Luxury Leaf Tea Bags

90 C/LDPE

N/A

5 PP


Range

Format

Envelope

Tea Bag

Pouch

POT BAGS (80P)

N/A

100% Biodegradable Tea bags Industry Compostable

Foil Pouch

STRING & TAG (25ST/ 50ST/ 100ST)

N/A

Wrapper

Ceylon Bold

Ceylon Gold Selection

90

Foil Pouch

90 C/LDPE

98% Biodegradable Tea bags

ENVELOPES (25E) Foil Envelope

LOOSE TEA (100g/ 250g)

N/A

ENVELOPES (20E)

Foil Envelope

ENVELOPES (10E/ 20E)

Biodegradable Recyclable Paper Envelope

Recyclable inner wrapper - BOPP

5 PP

N/A N/A

90 C/LDPE

ENVELOPES (100E)

N/A

C/LDPE

Recyclable inner wrapper - BOPP

N/A

Foil Pouch

90

5 PP

N/A

C/LDPE

Organic Tea Selection 84 C/PAP

98% Biodegradable Compostable

N/A

N/A

100% Biodegradable Compostable

N/A

Recyclable inner wrapper - BOPP

Yum -

tea and herb inspired deliciousness from Dilmah

#5 PP - Polypropylene #3 PVC - Polyvinyl chloride #20 PAP - Corrugated fiberboard (cardboard) #21 PAP - Non-corrugated fiberboard (paperboard) #90 C/LDPE - Plastics/Aluminium)

22 PAP

#22 PAP – Paper #40 FE - Steel #81 C/PAP - Paper + plastic #84 C/PAP - Paper and cardboard/plastic/aluminium

ST - String & Tag E - Envelopes P - Pot bags LLTBs - Luxury Leaf Tea Bags

5 PP


Range

Format

Envelope

Tea Bag

Pouch

N/A

N/A

Foil Pouch

Wrapper

Ceylon Golden Pekoe Selection

LOOSE TEA (100g)

Tea Makers Private Reserve

90

N/A

C/LDPE

LOOSE TEA (Refill)

Foil Pouch

90

N/A

C/LDPE

N/A

N/A

LOOSE TEA (Porcelain Caddy)

Recyclable wrapper - BOPP

N/A

5 PP

Ceylon Orange Pekoe Tea Selection

LOOSE TEA (50g/ 100g/ 250g)

#5 PP - Polypropylene #3 PVC - Polyvinyl chloride #20 PAP - Corrugated fiberboard (cardboard) #21 PAP - Non-corrugated fiberboard (paperboard #90 C/LDPE - Plastics/Aluminium)

N/A

Recyclable BOPP pouch

N/A

#22 PAP – Paper #40 FE - Steel #81 C/PAP - Paper + plastic #84 C/PAP - Paper and cardboard/plastic/aluminium

5 PP

Recyclable inner wrapper - BOPP

ST - String & Tag E - Envelopes P - Pot bags LLTBs - Luxury Leaf Tea Bags

WHERE WE STAND Corporate Social Responsibility | Sustainable Procurement | Sustainable Packaging Positioned among the top 7 percentile of all companies rated by ECOVADIS.

Rating of 80% in the APCO Annual Survey on Packaging Sustainability.

5 PP


GREEN ENERGY - CIRCULAR ECONOMY RESPONSIBLE OPERATIONS our efforts benefitting people and planet have contributed to Dilmah becoming a 100% carbon neutral product since 2019.

EVERY YEAR WE IMPROVED ON OUR CARBON NEUTRAL JOURNEY.

In 2020

Dilmah achieves carbon neutrality for the facility and all products up to the destination ports of all overseas markets

PRODUCT

ISO 14067:2018 - ISO 14064-1:2018

Carbon Footprint Calculation mode was digitalised

BEING A COMPLETELY CARBON NEUTRAL PRODUCT WE ARE COMMITTED TO REDUCING OUR EMISSIONS, AND PLEDGE TO BE CARBON NEGATIVE BY 2030!

renewable energy 2508 tCO2e

OUR COMMITMENT:

Our is the major focus of our transformation. Our current renewable energy capacity grew by 61% resulting in a total saving of

Dilmah is an active member of the Climate Emergency Taskforce of the UNGC Sri Lanka.

We will meet our energy demand with 100% renewable energy by 2030

AR ECO

NO

RG

Y

E

C

NAT UR

Y

M

R

UL

EN

CI

C

SED SO BA LU E

S ON TI

ABLE EN W ER E N

GY

RE

In 2021, Dilmah has committed to UNGC Science Based Targets initiative (SBTi) further committing to align the Company’s voluntary greenhouse gas reduction targets with climate science.

Y E FFICIE

N


2021/2022 HIGHLIGHTS EMPOWERING ECO INNOVATORS Merrill J Fernando Innovation Awards is about identifying, empowering and rewarding sustainable inventors This year’s focus for the innovations: • Waste management • Sustainable packaging • Resource efficiency

THE GENESIS PROJECT – A SPACE FOR COLLABORATION AND IDEATION ON NATURE-BASED SOLUTIONS (NBS)

A collaborative space to: • Support sustainable initiatives • Promote and educate about Nature-based Solutions to address climate change The structure to be completed in 2023 will include: • An eco-business space • An innovations lab • A rooftop mushroom project • Co-working spaces.

A key feature are the knowledge-sharing mentoring sessions giving contestants a pathway beyond product creation.

CLIMATE SMART AGRICULTURE A pilot model to educate and create sector and community awareness on hydroponics and vertical farming models

SAFEGUARDING OUR SUPPLY CHAIN RAINWATER HARVESTING AT KAHAWATTE PLANTATIONS Kahawatte Plantations, a subsidiary of the MJF Group, uses rainwater harvesting to fulfill part of its water requirement. Collective capacity of 129,799 m3. Different techniques were used to get the maximum out of rainwater harvesting in different estates: • Gravitational dam • Earthen dam • Rooftop collection methods

One Earth Climate Change Centre The first private sector initiative to research climate change and guide planters and farmers in building resilience to the extreme weather that is becoming commonplace. Currently 08 national and 03 international researches are among its body of work.

One Earth Arboretum

A mini urban forest home to around 500 different types of plants and trees, located at the Dilmah Sustainable Agricultural Farm in Moratuwa educates city-dwellers about the value of trees for society and our future.


FUNDING MEDICAL INFRASTRUCTURE FOR BETTER HEALTH SERVICES we have supported the enhancement of free, national healthcare facilities in Sri Lanka

Jun 2020 Handing over COVID -19 testing kits to the Ministry of Health RNA Mini kits valued at Rs. 44 Million 10,000 testing kits

Nov 2016 Developing Kayts Base hospital in North of Sri Lanka No of Beneficiaries: 41,000 from Kayts and the surrounding islands. Development valued at Rs. 65 million.

Aug 2021 Dilmah Tea and Kahawatte Plantations donate High Dependency Care Unit (HDU) to Nawalapitiya General Hospital No of Beneficiaries: 350,000 Includes ability to care for patients with severe COVID-19 symptoms and other respiratory ailments.

July 2021 - Feb 2022

Feb 2022 Improving Women’s Health in a Post-conflict Community At Point Pedro Base Hospital in Jaffna, Northern Province of Sri Lanka. 90-bed three-story complex To improve general, surgical and mental healthcare of women

Nov 2021

Vaccination Programme against COVID-19

Annual Blood Donation Camp

On-site vaccination programme 1,023 employees of the Group of Companies vaccinated.

1,500 prospective recipients

Access was also given to individuals outside the Company to receive the vaccine at the Dilmah Head Office, Peliyagoda.


STATE OF THE ART RISK MANAGEMENT SYSTEMS

our commitment to Taste, Goodness and Purpose extends to our people and their families

THE ASSURANCE OF QUALITY

a commitment to achieving the highest standards for manufacturing, materials and process excellence THE COMPANY IS CERTIFIED IN COMPLIANCE WITH

ISO 9001:2015

ISO 14001:2015

Environmental Management System

Food Safety Management system

FSSC 22000

BRC Global Standard Food Safety

Rainforest Alliance Chain of Custody

Organic product certifications – EU

Organic product certifications USDA NOP

Organic product certifications – JAS

Quality Management System

To safeguard our premises from bacteria and viruses we have Implemented an ionisation system, resulting in enhanced safety of our people, workplace and products. This provides additional safety from COVID-19 as well.

We abide by the pillars of labour, health and safety, environment and business ethics guidelines laid out in SMETA.

While complying with other global standards and certifications we abide by the guidelines laid out by SMETA under the pillar of labour; and have the following in place: • Human rights policy addressing supply chain, community and stakeholder engagement, valuing diversity, freedom of association and collective bargaining, safety and health at the workplace, workplace security, child labour, work hours, wages and benefit and guidance and reporting for employees • Anti-bribery and corruption policy • Employee contract/agreements complying with local laws • Compensation and benefits policy • Communicating policies and procedures of the facility to all employees • Training sessions including induction and refresher courses • Internal audits to monitor level of compliance with social compliance standards • A compliance officer has been appointed • Free personal protective equipment for workers • Formal grievance handling procedures in place Our health and safety committee Includes 25% of worker representation

We have a comprehensive and updated package in place that includes SMETA (Sedex Members Ethical Trade Audit)

Along with other global standards and certifications


OUR PURPOSE Fulfilling our Founder’s pledge of kindness to people and nature to serve the purpose we have a dedicated environmental arm - Dilmah Conservation (DC) and a dedicated philanthropic arm – MJF Charitable Foundation (MJFCF)

Safeguarding 16 acres of mangrove forest with an objective to create education and awareness on mangrove conservation

Supported the Department of Wildlife to gazette Kayernkerni coral reef as a marine sanctuary

Launched a pioneering app dedicated to support people with disabilities along with a YouTube Channel expanding their services to the most remote parts of Sri Lanka.

Training and equipping farmers for sustainable beekeeping to bring about bee conservation while uplifting communities socioeconomically.

Supporting the discovery of solutions to climate change related challenges by facilitating 6 ongoing researches and 12 completed researches.

Workers at Dilmah's plantation received an upgrade to their sanitation and bathing facilities by constructing over 150 toilets and field restrooms.

The tuk tuk library – a novel concept to bring knowledge to doorstep went mobile – reaching children who have been away from school for the past 1.5 years.

Combatting the pandemic Ecovation Awards is a national-level programme initiated to identify, empower recognise and build a network of eco-innovators around the country.

Safeguarding 50 Kms of Sri Lankan coastline through the Beach Caretaker Programme

Supporting small-scale women entrepreneurs in the East by providing training, resources and equipment to begin sustainable businesses.

Creating green jobs in Mannar and strengthening blue carbon sources by training fishermen to farm seaweed.

We conducted in-depth sessions on developmental disorders to 1241 government officials from the social services sector, special education units, schools & parents.

Providing care and welfare for over 2,000 children of Dilmah tea garden workers daily through Child Development Centres.

Donated equipment worth LKR 64 MN, strengthening the healthcare sector during COVID Dry rations to over 6,000 households including families of staff in Peliyagoda and Plantations donated. Expanded the hospital Intensive Care Unit for better facilitation of COVID patients benefitting a plantation community of 350,000 individuals

Educating & Empowering 3900+ youth through the Empower Culinary School and vocational training


ADVOCATING CHANGE for a better environment and livelihoods

Dilmah, together with IUCN and the Ceylon Chamber of Commerce, formed BSL in 2012 to build a coalition for environmental conservation among the corporate sector. As an initiating partner, we advocate for responsible conduct by businesses and encourage information and knowledge sharing in the area of biodiversity conservation.

KEY INITIATIVES WITH BSL

LIFE: A COMPENDIUM OF BIODIVERSITY STORIES IN HOSPITALITY

KANNELIYA RESTORATION LIFE PROJECT

A publication consisting of 17 practical environmental conservation best practices successfully adopted by individuals in the tourism and hospitality industry; encouraging others to follow suit.

A groundbreaking public-private effort within the Kanneliya Forest Reserve to restore 10 hectares of degraded fern land while enhancing its ecological functions and capacity to provide ecosystem services.

LIFE TO OUR MANGROVES

Restoring 25 acres of degraded mangrove forest patches in the Anawilundawa Wetland Sanctuary with all members of BSL and the Department of Wildlife Conservation Sri Lanka

CAVE BIODIVERSITY IN SRI LANKA

In 2017 we surveyed 18 dark caves of Sri Lanka in partnership with BSL and the Lanka Insitute of Cave Science to identify the biodiversity in caves that need protecting.


VOTED SUSTAINABILITY CHAMPIONS by independent, expert committees including the International Chamber of Commerce, and Trusted Brands in New Zealand, Australia & Asia

BEST CORPORATE CITIZEN SUSTAINABILITY AWARDS 2021

PRESIDENTIAL EXPORT AWARDS 2021 • Most Globally Outreached Sri Lankan Brand • Market Diversified Exporter • Contributor to Sustainable Development in the Export Industry for 2019/20

UNV 50 COUNTRY AWARDS SRI LANKA 2021 In recognition of promoting the value of volunteerism through citizen engagement within the Corporate Sector in Sri Lanka

• Best Corporate Citizen Sustainability Awards 2021 Winner - Category B • Category Awards Environmental Integration • Winner - Award for Demonstrated Resilient Practices for COVID-19 Context • Emerged as one of the Top 10 Corporate Citizens under both categories A & B

Top 10 - Most Admired Companies of Sri Lanka announced by the International Chamber of Commerce of Sri Lanka (ICCSL), the Chartered Institute of Management Accountants (CIMA) and the Daily FT.

Voted Trusted Brand (Tea category) - Reader’s Digest survey

Most Trusted Brand (Tea category) - Asia

New Zealanders have voted Dilmah their Most Trusted Tea Brand 7 years in a row, in the Reader’s Digest survey

• Category Awards Customer Relations • Winner - Best Projects Sustainability Award MJF Charitable Foundation (MJFCF) disABILITY - Supporting Children with Disabilities (CWDs) and their families across Sri Lanka

In Australia Voted “Product of the Year 2020” for Dilmah brand Natural Infusions In Australia Voted “Product of the Year 2021” for Dilmah brand Inspirations tea selection


"We come into this world with nothing, we leave with nothing. The wealth some of us acquire is owed to the efforts and cooperation of many others around us. Let us, therefore, share that wealth, while we are still around, so that, the goodwill and contentment created thereby, may make our world a happier place for others, too. That is the objective of the MJF Charitable Foundation"

Merrill J. Fernando, Founder of Dilmah

to learn more about Dilmah Tea, our philosophy and purpose, please visit us at www.dilmahtea.com.


More than anything, at Dilmah, we believe in being kind. Kindness is at the heart of everything we do. We spread kindness by doing everything with care and respect. This means respecting nature - growing only the finest ingredients and protecting the environment. Respecting our workers providing them with good working conditions and fair wages for their efforts. Respecting our customers - we do not mix our teas. We uphold the highest standards and do not compromise quality to enhance profit. We make the best tea in the world and use our earnings to support those that need that little bit of kindness the most.

Merrill J. Fernando, Founder of Dilmah


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