Company Profile
Reputation Reliability Responsibility Reward 2016
About Us GS Associates is a leading provider of cleaning and support services in the UK with a range of expertise in retail premises, distribution centres and corporate office buildings.
When GSA was founded 20 years ago, its objective was to deliver a quality service with passion, skill and efficiency. Today our ethos remains exactly the same.
1996 – 2016 GSA, – Passionate about service delivery
GSA is proud to support clients across the UK and Republic of Ireland.
When GSA was founded 20 years ago, its objective was to deliver a quality service with passion, skill and efficiency. Today our ethos remains exactly the same. Our passion for maintaining the brand and environment for each of our clients remains at the heart of our business and means we can continue providing superior solutions for every type of business.
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Our passion for maintaining the brand and environment for each of our clients remains at the heart of our business and means we can continue providing superior solutions for every type of business. GSA is proud to support clients across the UK and Republic of Ireland.
• Experienced management and staff in all services • Services delivered with expertise • Transparent costs • Proactive in responding to clients’ needs • Bespoke and innovative solutions
Company Profile
Our Culture A satisfied customer is the best strategy of all Gwyneth Fleming CEO
Our culture is based upon the following four elements
Reputation passionate about service delivery and the continuous value our staff provide
The reputation of our company is very important to us, which is why GS Associates has grown organically with periods of time taken for consolidation to embed new clients and improve our range of services. It also
Reliability trust and respect from our clients and our staff
means that our track record of delivering additional value for money is maintained. The data analytics from our helpdesk and auditing systems, guarantees that our senior management team are kept fully abreast of how our operations are performing at all times.
Responsibility ownership of service delivery throughout the company
Reward for a job well done.
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Our Services
Retail Cleaning
GSA is a leading provider of cleaning and support services
GSA is a specialist in retail cleaning and this expertise spans over twenty years since our incorporation. Our retail contracts are spread nationally across the UK and the Republic of Ireland.
in the UK. GSA has an in-depth understanding of the challenging and competitive nature of the retail industry, and the importance of maintaining the brand and environment in order to delight our clients’ customers. As a specialist service provider, we deliver bespoke cleaning specifications and cleaning regimes, ensuring optimum efficiencies are achieved. GSA’s ability to provide flexibility within the cleaning services, combined with the cross training provided to our staff, means we are able to provide the highest standards of cleaning whilst ensuring that our track record of delivering additional value for money is maintained
Landscape GSA employs a grounds maintenance specialist and is proud to offer this service on a national basis, specialising in all forms of landscape across a host of external environments.
Specialist Cleaning GSA’s range of specialist services is tailored to the exact needs of every individual client. We manage these services to ensure provision of an efficient and superior, yet cost effective solution for every type of business. Our experienced specialist cleaning teams are trained to the very highest standards and deliver some of the most innovative solutions in the industry. They utilise products and equipment which are designed for each individual specialist task.
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Company Profile
Office Cleaning GSA is a leading provider of cleaning services in the UK with a range of expertise in corporate office buildings. As a privately owned enterprise with a flat management structure, we have the ability to provide a bespoke, flexible and highly responsive service to suit the needs of our clients.
Pest Control GSA offer complete packages to eliminate all types of pests in commercial businesses and providing a range of effective solutions to our clients. Our teams eliminate the infestation, clean and repair the damage and put effective measures in place to ensure the pests do not return.
Waste Management Our experienced management team undertake surveys and audits to ascertain the best recycling solutions for our clients. The key focus is to understand what, where and how waste is being generated and disposed of. This enables us to devise strategies that provide sustainable solutions which are practical to implement.
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Company Profile
GSA’s growth has developed from our reputation with clients and our passion about consolidating contract service. It’s all about taking the time to identify the clients’ requirements and using our experience to deliver the best possible service. Lisa Laird Managing Director GSA
Our Management GSA celebrates its 20th Anniversary this year. Our extensive experience of maintaining the brand and environment for each of our clients means that we can ensure the provision of an efficient and superior, yet cost effective solution for every type of business. At GSA we consider our people as our biggest asset and the way in which they manage each and every client account to be of paramount importance. Reputation – Passionate about service delivery and the continuous value our staff provide.
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Our people are nurtured and developed from within the company wherever possible. Our talent recognition programme makes certain that we enjoy a very low staff turnover and by investing in each and every one of our staff we provide them with world class training and development programmes, which in turn ensures that they deliver the best quality of services to our clients. Reliability – Trust and respect from our clients and our staff GSA is renowned for reliability, which is why we enjoy excellent client retention. Communication between GSA and our clients is key to reliability, in addition to ensuring that we maintain communication at all times with our teams. Our Account and Regional Managers meet with our clients on a regular basis to review contract performance and discuss all matters
pertaining to the provision of the services. Responsibility – Ownership of service delivery throughout the company. Our Operations Team are supported by a host of expert teams at head office which are comprised of the following – Help Desk , Service Centre, Human Resources, Finance, Payroll and Administration. Every member of these teams working in conjunction with the Operations Teams work towards ensuring continuity and consistency of service delivery. Reward – Recognition for a job well done. At GSA we value open and honest feedback from both our clients and our staff. In addition to a robust auditing system we gain a true insight into service performance at our one to one meetings.
Company Profile
Testimonials We are immensely proud of our services and we’re sure you will be too. Read about some of our successful projects straight from our customers.
Marks & Spencer “M&S is delighted to be celebrating GSA’s 20 year anniversary. We have worked together since their formation and throughout this period, GSA has brought many innovations to the cleaning regimes within M&S.” — Mark Meadows
Dixons Group “GSA has developed a truly flexible partnership with the Dixons Group, delivering excellent standards and being proactive in service delivery for our stores on a national basis.” — Ed Bremner
Matalan “GSA take an innovative and flexible approach to the cleaning contract, which is critical in this challenging retail environment.” — Antony Darbyshire
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Company Profile
Reputation • Reliability • Responsibility • Reward
Contact Us 0141 561 1180
mail@gs-associates.co.uk
GS Associates Ltd Westway, Porterfield Road Renfrew PA4 8DJ