MGT 521T Become Exceptional/newtonhelp.com

MGT 521T Practice Chapter 1

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1) An intrapreneur is someone who works inside an existing organization who sees an opportunity for a product or service and mobilizes the organization’s resources to try to realize it. This person might be a researcher or a scientist but could also be a manager who sees an opportunity to create a new venture that could be profitable.

2) The managerial function of ________ involves monitoring performance, comparing it to goals, and taking corrective action when needed.

3) what are the two types of entrepreneurship?

4) Because they are willing to take risks in the pursuit of new opportunities, including the risk of personal financial failure, _____ need the confidence to act decisively.

5) According to your book, which two statements are true about nonprofit organizations?

6) Managers who are responsible for several organizational activities rather than just one are called ______ managers 7) The organizing function of management consists of arranging tasks, ________, and other resources needed to accomplish work.

8) Which of the following is the BEST description of an organization?

9) Which of the following are classified as softskills?

10) What are some of the potential rewards of getting a management degree and following a career in management? Choose all that apply

11) Alisha is a senior partner in a law firm. She has given Victoria, a new associate fresh out of law school guidance and advice to help her grow in her carrer. Alisha would be described as?

12) Management is defined as the efficient and effective pursuit of organizational goals accomplished by engaging in all of the following functions EXCEPT: 13) Which two of the following accurately characterize artificial intelligence (AI) in the workplace?

14) The challenge of managing for _____ refers to the idea that managers need to maximize the contributions of employees of different genders, races, ethnicities, and age groups 15) After purchasing a small company in china, Linda’s US-based company trained all of its employees on Chinese business customs so they would be able to communicate properly with teir new coworkers in china. Linda’s company was responding to the result of _________ =============================================== MGT 521T Practice Chapter 2

For more course tutorials visit www.newtonhelp.com 1) Which of the following is a synonym for Douglas McGregor’s Theory Y? 2) Which of the following approaches to management relies upon research in psychology, sociology, anthropology, and economics in order to develop theories about human behavior that can be used to provide practical tools for managers?

3) What are the two branches of the classical viewpoint of management?

4) Frederick Taylor based his management system on motion studies. In these studies, he broke down each worker’s job based on ________.

5) Scientific management is the study of work methods to improve the productivity of ____.

6) Frederick Taylor based his management system on motion studies. In these studies, he broke down each worker’s job based on ______.

7) Henri Fayol is credited with being the first person to _____ management behavior.

8) Which of the following statements is correct regarding an open system?

9) Operations management focuses on _______.

10) What are the two branches of quantitative management?

11) A supervisor who considers employees to be irresponsible and wanting to be led rather than wanting to lead would be characterized as a theory X manager.

12) Management science focuses on the use of _____ to aid in problem-solving and decision-making.

13) Which of the following are components of total quality management (TQM)?

14) Maslow’s hierarchy of human needs proposes that people are motivated by which of the following needs?

15) In terms of the systems viewpoint, the resources a company needs to make its products are known as inputs. =============================================== MGT 521T Practice Chapter 5

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1) Mallory advised the management team that to increase sales, the company planned to target the new product to 12-18 years old males. They would be implementing a marketing plan over the next nine months to achieve their goal. The marketing plan is an example of a(n) ---- plan that helps the company achieve a stated goal.

2) What are the three types of goals used in planning that become the hierarchy for the means end chain?

3) When referring to SMART goals, which of the following terms are represented in the acronym “SMART”? Check all that apply.

4) A goal that is too vague, lacks detail, and is too general is missing which aspect of SMART goal criteria?

5) When strategic goals align with one another across all levels of the business in order to contribute to overall corporate success, the business is successfully following a strategy of creating______.

6) Identify the advantages to establishing deadlines. Check all that apply.

7) In terms of SMART goals, an “attainable” goal is _______.

8) The two planning steps in the planning/control cycle involve_________.

9) Several managers of a city messenger service wanted to improve the reliability of the service. Which of the following would correspond to creating a measurable goal?

10) Goals that are challenging but are realistic and achievable within the scope of the resources available satisfy which aspect of SMART goal criteria?

11) A goal that establishes a desired outcome, rather than the activities or tactics to achieve it, specifically meets which characteristic of a SMART goal?

12) Stephen, a sales manager, is working to establish a SMART goal to increase sales by more than the previous year’s increase. This would correspond to which characteristic of a SMART goal?

13) Corey is creating a business to sell neckties. As part of his planning, he wants to set up a business model. The business model should ______.

14) Without having a plan in place, managers may focus only on _____ instead of keeping long range view and anticipating new opportunities.

15) In a/an __________, goals are arranged in a hierarchy because the accomplishment of lower levels goals leads to the accomplishment of higher level goals.

16) Which three of the following would be included in firm’s business model? (Select all that apply) =============================================== MGT 521T Practice Chapter 6

For more course tutorials visit www.newtonhelp.com 1) Anita felt that it was important for her taxi company to continually measure itself against its best competition. She kept track of the number of rides per hour and turnaround times for all her drivers and compared it to that of the high-performing taxi group in the next town. Anita is using the process of benchmarking to compare her company with another.

2) Which of the following are part of porter’s five competitive forces?

3) Identifying an emerging market where there are currently no competitors would be considered an organizational ------- in a SWOT analysis.

4) In terms of a SWOT analysis, organizational ----- are environmental factors that hinder an organization’s achieving a competitive advantage.

5) The skills and capabilities that give the organization special competencies and competitive advantages in executing strategies in pursuit of its mission are called organizational -----6) Environmental factors that an organization may exploit for competitive advantage are called organizational ------.

7) When applying SWOT analysis, which of the following demonstrates an external opportunity that the company may exploit?

8) Which of the following would be included in the contingency planning process?

9) If a company is to survive, it must keep track of what its competitors are doing through competitive 10) Environmental scanning is the careful monitoring of an organization’s internal and external environments to detect early of opportunities and threats that may influence the firm’s plan.

11) When considering SWOT analysis, which of the following is an example of an organizational weakness?

12) Specialty stores with high-end products such as cartier jewelry offer products that are of unique and superior value compared to those of competitors. This is an example of the ------ different strategy, one of porter’s competitive strategies.

13) In a single-product strategy, a company operates separate businesses that are related to one another.

14) Which of the following is a kind of diversification strategy?

15) Which of the following demonstrates an advantage of diversification?

16) A blue ocean strategy does which two of the following? =============================================== MGT 521T Practice Chapter 8

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An organization with many levels and narrow spans, meaning managers have few people reporting to them, are referred to as______ organizations.

On an organization chart, line positions are designated by a ______ line, whereas staff positions are indicated by a ______ line.

John works at an organization where he supervises three people in the department. The important decisions are made by the company president. What type of authority is it?

Which of the following are characteristics of decentralized authority?

In the common elements of organizations, ______ unifies employees or members and gives everyone an understanding of the organization's reason for being.

In the common elements of organizations, ______ is the coordination of individual efforts into a group-wide or organization-wide effort.

In the manufacturing plant that Devon works at, there are fifteen different work stations that make individual parts. These parts are then forwarded to four additional stations for final production. Devon's manufacturing plant demonstrates____.

A control mechanism for making sure the right people do the right things at the right time is called hierarchy of authority or ____. ===============================================

MGT 521T Practice Chapter 9

For more course tutorials visit www.newtonhelp.com MGT 521T PRACTICE CHAPTER 9 1.

The process is the screening of job applicants to hire the candidate.

2. When Marissa applied for a position at Blake products, she was asked to provide the names and telephone numbers of three people who would be able to speak about her work performance at her last job. Which of the following selection tools does this BEST describe?

3. “There’s a lot of room for people to grow with this organization”, hiring manager Myranda told the applicant. “But we expect a lot out of employees as well, and there can be some late nights and weekend work when we’re trying to make a tight deadline”. Which of the following does this BEST describe?

4.

Individuals who are asked to provide assessments of former employees are known as 5.

During the interview, hiring manager Susan asked job applicants whatever questions popped into her head, with no systematic scoring procedure for their answers. This is an example of a(n) interview.

6.

Before she began interviewing candidates for a sales position, Sonja prepared a written set of questions based on the job description and planned to ask each of the candidates the same questions in order to better compare their answers. Based on this information, it appears that Sonja was planning to conduct a(n)

7.

During a(n) interview, the interviewer explores what the applicant has actually done in the past.

8. When he applied for an clerical position at Halewood Manufacturing, Tyrone was asked to complete an employment test that assessed his keyboarding skills as well as his mathematical skills.

What type of employment test did Tyrone complete?

9. During his interview at Rickson Electric, Hal was handed a malfunctioning switch, given a toolbox and asked to fix the switch.

What kind of employment test this describe?

10.

Adjustment, energy, sociability, independence and need for achievement are measured on tests.

11.

One of the employment tests Jane had to complete as part of the selection process was an online assessment that asked questions such as, “During the past 12 months, have you been given too much change by a cashier and kept the money?” and “how many times did you cheat on an exam during your senior year of high school?”.

Based on these questions, it would appear that Jane completed a(n) test.

12. True or false: Organizations are increasingly relying on algorithms and analytics to make hiring decisions.

13.

Involves attracting applicants for vacant jobs from outside the organization.

14. Unfortunately, bullies often display which of these characteristics?

15. List the steps in the performance management process in correct order, with the first step listed at the top and last step listed at the bottom. =============================================== MGT 521T Practice Chapter 14

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MGT 521T Practice Chapter 14

1. A servant leader would display which of the following characteristics? Check all that apply.

2.

To create effective managers, companies should

3.

Leadership that focuses on clarifying employees’ roles, explaining task requirements and providing rewards or punishments based on performance is called leadership

4. Which of the following would be categorized as relationshiporiented behaviors? Check all that apply.

5.

Is leader behavior that is focused primarily on group members’ needs and desires and directed at creating mutual respect or trust.

6.

The model holds that an effective leader makes desirable rewards available to workers and increases workers’ motivation by clearly outlining the behavior that will help them achieve those goals and rewards.

7.

The ability to influence employees to voluntarily pursue organizational goals is known as 8. In order to be effective, a person employing influence tactics should do which of the following?

9.

Leadership behavior is described as either task-oriented, relationship-oriented, passive or 10. Match each style of leadership behavior (at left) as defined by path-goal theory with the statement(at right)that best corresponds to it.

11.

Under Fiedler’s model the level of influence a leader has in his or her immediate work environment is called control.

12. According to research findings, followers seek and admire leaders who create feelings of which of the following? Check all that apply.

13.

According to Fiedler, the dimension of situational control referred to as task is the extent to which subordinates perform unambiguous, easily understood, routine task. (remember to type only one word in the blank.)

=============================================== MGT 521T Week 1 Apply Assignment

For more course tutorials visit www.newtonhelp.com MGT 521T Week 1 Apply Assignment =============================================== MGT 521T Week 1 Discussion Four functions of Management Model

For more course tutorials visit www.newtonhelp.com Week 1 ¡ The four functions of management model has been criticized as being irrelevant to today’s managers. Do you agree or disagree with the critics who question the relevance of this model? Explain your answer and support your position. =============================================== MGT 521T Week 1 Practice Knowledge

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MGT 521T Week 1 Practice KnowledgeMGT 521T Week 1 Practice Knowledge =============================================== MGT 521T Week 1-6 All Discussions

For more course tutorials visit www.newtonhelp.com MGT 521T Week 1 Discussion Four functions of Management Model MGT 521T Week 2 Discussion Organizational Goals MGT 521T Week 3 Discussion Benefits of Organizational Restructuring MGT 521T Week 4 Discussion Effective Leadership Theories MGT 521T Week 5 Discussion The Value Of Business Rankings MGT 521T Week 6 Discussion Organizational Innovation =============================================== MGT 521T Week 2 Apply Assignment

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Alicia, a district manager for a global retailer, is traveling to different stores in her district to discuss with store managers, how to increase profitability for the rest of fiscal year. What is Alicia doing?

As a manager, you meet with each of your team member quarterly to review their progress toward their written and agreed-upon goals.

---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- what is your best course of action with Claire?

Dave owns several computer repair shops across the Midwest, and he has set a goal for his company of cutting costs in all his locations over the next three years. Dave has set a(n) An organization's vision statement needs to describe Sales this year at Donna's Pawn Shop have been high, and based on several factors, Donna projects next year's sales to also be good.

However, even with her forecast of continued strong sales, Donna and her business partner need to develop a plan in case sales drop unexpectedly. ________ is the type of planning for alternative future conditions.

Zara’s identification of customer needs can be categorized as which planning and strategic management step?

Why did Zara choose to take a chance and pre-order much less of the coming season’s designs than its competitors?

Decisions that retail managers make on which products to pull from the floor and which products to order more inventory are considered as Zara’s goals should have all of the following characteristics except Making periodic deliveries of products to each Zara store is an example of Dave owns several computer repair shops across the Midwest, and he has set a goal for his company of cutting costs in all his locations over the next three years. Dave has set a(n) Zara’s goals should have all of the following characteristics except ===============================================

MGT 521T Week 2 Discussion Organizational Goals

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Week 2 · What factors should you consider in determining an organization’s goals? · How would you decide which strategic and operational plans to use to achieve your goals? · Provide an example of a plan you could use to achieve a goal in your current organization. =============================================== MGT 521T Week 2 Practice Knowledge

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The document that details how a company’s goals are to be met in called a

A document that outlines a proposed firm’s goals, its strategy for achieving those goals, and the standards for measuring success is known as an Ned started his company six years ago and has tried to grow his business by increasing sales from his customer base rather than trying to acquire new companies. Ned’s thoughts for growing his business are an example of Strategic ____________ is a process that involves managers from all levels of the organization in the formulation and implementation of strategies and strategic goals

Strategic management involves managers from all parts of the organization, and tactical planning is done by middle managers.

Which managers typically perform operations planning within the process.

Which of the following positions would typically determine the mission statement The ______ answers the questions, “what do we want to become?” and provide a clear sense of the future and the actions needed to get there A ______________ statement expresses what the company stands for, its core priorities and what its products contribute to the world

In a/an _________, goals are arranged in hierarchy because the accomplishment of lower level goals leads to the accomplishment of higher level goals.

What document guides long-term goals?

What is the usual time for a tactical goal?

By breaking strategic plans into action plans and short-term goals, the _______ defines how an organization will conduct business

Trisha has developed a specific way for ….

There is a sign in the elevator of Toby’s dorm that says “this dorm…

Which of the following is developed for activities that are not likely to be repeated in the future

Which of the following is a single-use plan that has less scope and complexity than a program

===============================================

MGT 521T Week 3 Apply Assignment

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MGT 521T Week 3 Apply Assignment =============================================== MGT 521T Week 3 Discussion Benefits of Organizational Restructuring

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Week 3 ¡ How can organizational restructuring enable specific types of businesses to attain competitive advantage in a changing market?

Provide specific examples. =============================================== MGT 521T Week 3 Practice Knowledge

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MGT 521T Week 3 Practice Knowledge

=============================================== MGT 521T Week 4 Apply Assignment

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1 Legitimate, reward, and coercive power result from a manager’s formal position, and thus all managers have these sources of power.

Expert and referent power are derived from one’s personal characteristics or knowledge. The activity gives you the opportunity to further explore the sources of power?

2 Erin, a department manager, is struggling trying to lead a crossfunctional team. Most members are other department managers at her level, and they see no reason to do what she asks. Here, Erin has

3 Marcel supervises a group of paralegals serving the firl’s lawyer. He gets along well with his employees, and he created detailed procedures for all the types of legal document they encounter, Marcel hires and fires, he also gives work assignments, performance appraisal and promotions. The optimal leadership style for Marcel is ---- according to the contingency model Maslow’s Hierarchy of Needs Content perspectives are theories emphasizing the needs the motivate people. …………………………………………………………………………………………………………

…………………………………….. these workers stay with the company because they are motivated to reach their full potential

1 A supervisor told a salesperson who had not made any calls to clients and therefore did not make quote. “well, if this continues in the next 30 days, you’ll probably let go , he provides an example of ------

2 ……….. is the set of psychological processes that arouse and direct goal-directed behavior

3 Ricardo’s sales manager just informed his sales team that all sales in January will earn an extra 5 percent commission. The team will get motivated by? =============================================== MGT 521T Week 4 Discussion Effective Leadership Theories

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Week 4 · What leadership theories have you seen used in the workplace? Which of these do you believe were most effective?

Which were the least effective? Why?

¡ Which leadership theory do you believe you would be most likely to use as a manager of an organization? =============================================== MGT 521T Week 5 Apply Assignment

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1.There are six different areas of control in an organization that are implemented at several levels. Each area of control covers a specific aspect of the organization that if not monitored, can foil even the best laid plans. This exercise will challenge your knowledge of these areas of control.

First, hover over each term and read the description. Next, click and drag each of the terms into the appropriate area in the chart to correspond with the correct area of control.

2. Taylor is the CEO of a large pharmaceutical company that produces many brands in the United States and abroad. Due to the global recession, it is necessary that the company reorganize. To perform this reorganization, Taylor needs to better understand each of his manager’s duties and responsibilities.

3. Gina was recently promoted to facilities director at Wholesome Grains. Which of the following should she do immediately as she tries to improve productivity?

4. At Panther Lighting Fixtures, employees were asked how the quality of the company's customer service could best be measured, and management then implemented a survey system based on the feedback. The company has overcome which of the following barriers to success of control systems?

5. Harbor Casino and Resort requires its casino dealers to have licenses, observes them using closed-circuit TV, and requires detailed reports at the end of each shift. This organization has overcome the control system barrier of ?

6. Managers can increase overall productivity by increasing the efficiency of all the following 7. Productivity equals 8. Which of the following may be done as corrective action in the control process?

9. Some managers use _____, which provides four indicators with which organizations can set goals and measure performance 10. is the process of instituting ongoing small, incremental improvements in all parts of an organization 11…………..

12. Based on the case, which of the following is the primary reason Chipotle needed control 13. Which of the following areas of control are most important to Chipotle in order to stop foodborne illness?

14. The safety and quality of food at Chipotle restaurants falls under the ___________ perspective of the Balanced Scorecard.

15. Based on the challenges facing Chipotle, which of the following total quality management (TQM) techniques would most likely not be recommended? =============================================== MGT 521T Week 5 Discussion The Value Of Business Rankings

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One standard that corporations use to evaluate their performance against their competitors is the set of rankings developed by Fortune magazine. These include the Fortune 500, the 100 Best Companies to Work For, and other lists. The public also uses these rankings to decide to what companies they should give their business.

Respond to the following in a minimum of 175 words: 





Is it a good idea for people to use these rankings to decide which companies they should give their business to?

Is there an intrinsic value in these rankings, or are they subjective?

Should a business set a specific ranking on a list like this as a standard to be met?

=============================================== MGT 521T Week 5 Practice Knowledge Check

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The PDCA cycle is part of · · The simplest definition of productivity is outputs divided by inputs · · A boss who is a micromanager often works excessive hours, skips vacations, and needs to approve everything · · · Which of the following is not a reason why control is needed? · · · Ensuring that employees follow instructions fully and completely is the purpose of which one of the following management functions? · · Productivity is monitoring performance, comparing it with goals, and taking corrective action. · · In recent years, productivity has been declining globally. ·

路 A company that determines the acceptable number of consumer complaints it will expect for the upcoming year has set a statistical target. 路 路 Bureaucratic control attempts to elicit employee compliance using strict rules, a rigid hierarchy, well-defined job descriptions, and administrative mechanisms such as budgets, performance appraisals, and compensation schemes. 路 =============================================== MGT 521T Week 6 Apply Assignment

For more course tutorials visit www.newtonhelp.com Tom, a restaurant general manager, carefully watches her restaurant costs by reusing some items that in the past were immediately thrown away. Tom is an example of a(n) _____manager.

Susana keeps a close eye on her company's internal and external environment to discover possible opportunities for new products and to discern possible threats from the competition. In which activity is Susana engaged?

After returning home from a trade show, Mr. Jones, the president of a manufacturing company, called a meeting of his production department. He indicated that the company would soon be implementing a new policy of _______, which focuses on worker performance and urges employees to strive for zero defects.

Billy told his boss, Gwen, that he is going to start training for the upcoming marathon to be healthier and to have more energy for work. When Gwen asked him about his running history, Billy said, "I really have never run before and don't exercise much. I just know I need to do something." Gwen told Billy, "You should start slowly, maybe setting smaller, realistic exercise goals that are achievable."

Gwen is helping Billy with an achievable goal, a type of _____.

Research suggests that when writing out and achieving a person's biggest goals, it is important to ____.

To Ricco, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area Gina was recently promoted to facilities director at Wholesome Grains. Which of the following should she do immediately as she tries to improve productivity?

Sharon has excelled as an auditor for a large financial consulting firm.

She loves building mutually beneficial relationships and is extremely well liked by her clients. Sharon likely has

=============================================== MGT 521T Week 6 Discussion Organizational Innovation

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· How have you seen an organization’s innovation, or lack of it, affect their success? Provide specific examples. · What is the role of the manager in an organization’s innovation? =============================================== MGT 521T Week 6 Practice Knowledge Check

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