DIAMOND Dialog G r o w i n g To g e t h e r.
SPRING 2016
Cashless in Seattle Three key issues are spearheading the move to cashless parking. First and foremost, mobile smart phones have revolutionized daily life. They are the ultimate multifunctional devices that can do almost everything for us. Second, fewer and fewer consumers carry coins or cash because turning your purse or briefcase inside out trying to find the right change can be a pain especially if it’s raining, windy or both. And, third, is that cashless parking reduces lost revenue due to theft, fraud and eliminates the need for attendants to spend valuable time checking lots, collecting, counting and depositing cash. “It’s a huge savings,” notes Joe Koontz, City Manager, Seattle Self-Park Operations. Seattle Self-Park Operations went totally cashless in November of 2015. Joe says the benefits were immediate. “Our customers can pay for parking using their mobile phones without ever leaving the comfort and security of their vehicles.” Joe says another advantage of going cashless is that customers can easily extend their parking session by mobile phone if a meeting or errand runs long. He adds that they also receive an alert on their phone when they’re parking session is about to expire.
GOING CASHLESS ur Pay with yo e smartphon
Diamond Parking customers pay for their parking using the “Call2Park” app, one of our industry’s leading mobile apps.
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We hope you enjoy reading our latest newsletter INSIDE THIS ISSUE - Cashless Payments - Self-Storage World Expo - Ahead of the Curve - Investing in Community - Going the Extra Mile