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ANNUAL REPORT 2011

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St rategy FRIEND Sen

rym romans, count ears... lend me your nd me or rather le s. your wall

Location! Location! Similarly we have markers and sign posts all around Australia, so much so we would probably be the biggest, yet most ubiquitous brand of them all. We would like to extend this awareness to the online sphere, so we are looking to you all to help extend the message and by linking, liking, tweeting, +1’ing and poking our way into everyone’s hearts.

Friends, Romans, countrymen, lend me your ears; I come to bury pipes and cables, not merely to praise them. The evil that men do lives after them; the good is oft interred in like bones; oft interred often buried. So let it be with DBYD, the noble DBYD; hath told you we were ambitious; for it is so, it was by design. Ask ye for learnings and we hath answer’d it. Answer’d it and now taught it.


01 Chairman’s Report 05 State Manager’s Report 07 CGA Visit 08 Board Members 12 Business Growth 14 Victorian Floods 14 Marketing 15 Education Awareness Sessions 15 New Members

our culture

16 Corporate Sponsorship

16 16 16 17

Epic Beach Games Targa Tasmania HIA Housing Awards Industry Events

Strategic Purpose

18 Advertising

For the current strategic plan it was agreed to combine the Vision and Mission into a strategic purpose statement:

19 State Government Bodies Support and Understanding

20 D.I.R.T Damage Incident Register Tool

Success Measure

21 Financial Statements

“The mitigation of risks in the management of assets.”

Success of the association’s efforts to deliver the strategic purpose will be gauged through the analysis of data provided to the National DBYD Incident Register. Members will provide data in relation to damages to their assets caused by excavators, which will enable trends to be identified in the role the DBYD service plays when damages occur, and the ratio of enquiries to damages.


CHAIRMAN’S REPORT IT IS WITH GREAT PLEASURE I PRESENT TO YOU THE DIAL BEFORE YOU DIG VIC/TAS ANNUAL REPORT. In the last financial year, the association has further established itself as a relevant community organisation cementing our presence as the essential first step in the excavating industry, in addition to solidifying of our relationship with government departments. From the stable results of last year, we have more positive results reflecting in part the continued upward trend of the Australian economy. 2010/11 has been a significant year for the association as being one where we have really taken bold steps to further consolidate our position. Through strategic partnerships across Victoria and Tasmania, through a better understanding of our customer base and by placing and emphasising an even bigger reliance upon safety for the community, we have shown our desire to ensure the association remains relevant, viable and accountable. Given the improvement in our business of the past financial year, in terms of strategy and direction, we are well positioned for the year ahead. In 2006 Dial Before You Dig set out a blueprint for our future by establishing our strategic plan that would allow us to grow, develop and influence the future of our business. In this report, I would like to reflect on the six key areas of the association referenced in the strategic five-year plan for 2007 to 2011.

The strategic focus for the 2007 to 2011 Strategic Plan was TO: • Ensure service quality for users; • Deal with potential threats and constraints; • Expand Dial Before You Dig’s influence; • Develop framework for accountability; • Expand range of services; and • Increase membership. We have delivered significant achievements based upon the criteria mentioned and as such we are proud and thoroughly enthused about the outcomes. Some of these achievements were: • Development and publication of the Victorian Service Guidelines • Formal agreement with EnergySafe Victoria and WorkSafe Victoria to undertake joint marketing activities and share resources to promote safe excavation practices • Continual improvement in service delivery through improvements to the web enquiry system • Development of partnerships with the Municipal Association of Victoria (MAV), Local Government Association of Tasmania (LGAT), Civil Contractors Federation (CCF) and Housing Industry Association (HIA) • Development and implementation of the association’s Business Management System. The new strategic plan for 2011-15 aims to build upon the success of the previous plan and to broaden our focus beyond being a Member based organisation so we can also play an important role as a Peak Industry Body in garnering support from key stakeholders within the industry.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //1


Let me take this time to reflect upon our previous direction so I can then discuss the future movement of Dial Before You Dig. The Vision articulated in the 2007 – 2011 Strategic Plan was:

“By 2011 Dial Before You Dig will be the known and accepted provider of access to information about the location of infrastructure.” The purpose of Dial Before You Dig Vic/ Tas for the 2007 – 2011 Strategic Plan was:

“To provide a free coordinated infrastructure referral service for anyone intending to undertake works, with the aim of avoiding personal injury or damage to infrastructure.” For the new strategic plan it was agreed to combine the Vision and Mission into a strategic purpose statement, this being:

“The mitigation of risks in the management of assets.”

Success of the association’s efforts to deliver the strategic purpose will be gauged through the analysis of data provided to national Dial Before You Dig Incident Register. Members will provide data in relation to damages to their assets caused by excavators, which will enable trends to be identified in the role the association’s service plays when damages occur, and the ratio of enquiries to damages.

2//

So with a look to the future, here are the strategic objectives for the period 2011 to 2015: Area One – Support for Dial Before You Dig Australia’s national program In 2010, the Board of the Association of Australian Dial Before You Dig Services (AADBYDS) decided that it was time to take the next step to improve service delivery by investigating options for the organisational structures of the various associations to deliver increased efficiencies and resource sharing. This may include standardisation of policies and processes where possible, and the introduction of national portfolios of responsibility for State Managers, and a national Account Management stream. The long-term goal of the AADBYDS Board is to merge the existing organisational structures into a single, cohesive entity. Area Two – Facilitating service improvement through technology Technology is a great facilitator to improve service delivery. We have recognised that there are opportunities to improve how customers access the service to request information for digging enquiries and planning and design projects. In addition, technology can assist members to improve the format and response times for information back to customers. Technology can also allow the association to play a role on behalf of Members in delivering this information and to investigate new opportunities with collecting and disseminating information in areas where asset information may be lacking (e.g. private property). Additional services can also be developed for specific industry segments, that will add value for Members, expand the range of Member industries and provide additional support for customers to minimise possible damages to networks.


Area Three – Advocacy / Influence Stakeholders The Service Guidelines for Victoria were developed after significant stakeholder consultation and endorsed by the Civil Contractors Federation, Municipal Association of Victoria, EnergySafe Victoria and WorkSafe Victoria. The Service Guidelines were developed to set the standards which the association expects everyone to meet when dealing with the safety of those who work near underground assets and the protection of those assets. These Guidelines help to protect the lives of Victorians and prevent damage to essential underground services. They were officially launched in 2009 and have been provided to all Members with the expectation that where it is reasonable, they will meet the minimum service standards by the end of 2011. The next step is to work with appropriate organisations within Tasmania to develop Guidelines for that state, by the end of 2012. The Service Guidelines are an important tool to assist the association to lobby governments and industry bodies to develop and improve policies and procedures. The aim is to improve safety in the community and the protection of the community’s valuable networks. Area Four – Managing Expectations between Users and Asset Owners An area that has been identified as posing a concern for both customers of the service and asset owners is the type of information sent and how long it will take to be received. The expectation of asset owners is that the information sent is a representation or diagram of the approximate location of assets in the area. This information should then be used by the customer to physically locate the assets on site by using a utility locator, potholing or vacuum excavation.

By using Dial Before You Dig as the essential first step in the safe excavation process, the asset owner has two business days from the receipt of the request to dispatch information to the customer. Many asset owners have automated the response process which has resulted in some replies being sent to customers within 15 minutes of the request, which has raised the expectations of many customers that all information should be received within this time frame. The customer believes the information that is provided should be 100% accurate and should be available immediately or at least within 24 hours. The challenge for the association is to manage the expectations of both parties, using various communication channels, and to improve the service overall by encouraging more assets owners to introduce automation into the response process. Area Five – Improve quality of information about assets Currently there is a vast difference in the quality of the information provided to customers by asset owners. These differences cover a wide range of areas from use of symbols on diagrams through to accuracy of the information provided. We can play a role in improving this quality through our relationships with assets owners, technology providers and government bodies. The first step of this program was the introduction of the Victorian Service Guidelines in June 2009. Now, we need to take steps to ensure that all asset owners meet the minimum requirements of the Service Guidelines. In addition, there are gaps within the membership in Local Government and Water Classes and these need to be addressed to provide a more complete service and access to information from all utilities and local governments.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //3


There is also an area that is completely lacking in asset information which is assets on private property. Many damages occur on private property to underground connections to residential and commercial buildings. There is an opportunity here for us to take a role in the discovery and storage of information for these assets and possibly manage it on behalf of the property owners. An area the association believes it will add significant value is in the reporting and analysis of damage/incidents impacting members assets. To address this Dial Before You Dig Vic/Tas is contributing significantly to establishing a National incident register. In the coming year it is envisaged a national platform will be established on a well established solution in the USA. Area Six – Sustainability of the Association To provide for the long term viability of the organisation, appropriate checks and balances will be developed and implemented to ensure Directors and staff are delivering on their responsibilities to the association. Some of the existing programs include: • Functioning Board and sub-committees • Existing Policies • Investment/Finance Strategy • Operational Plan/Budget • Risk and Business Continuity plans • Appropriate training for Directors and staff. The task now is to monitor these programs and improve them where appropriate; continually striving for “best practice” standards.

LOOKING BACK ON THE YEAR JUST GONE PAST In 2010/11 Dial Before You Dig Vic/Tas attracted 16 new applications for membership, across six different membership classes. These 16 new members now see a total membership base of 196 for the Dial Before You Dig Vic/Tas service, across our seven membership classes. Though pleased with the increase in membership we have experienced this year, it will remain a major focus of the Board and the association to continue increasing our membership base further, so we can consistently improve the breadth of service to our Users, especially in the water and local government classifications. Along with increasing membership, there is a focus and commitment to improve service delivery platforms with the new version of the DigSAFE OneCall application being released towards the end of 2011. The Board and Management team continue to work with the National body (AADBYDS) to ensure service levels are maintained or improved and that Members and Users requirements are acknowledged and addressed. A desire to combine increased and effective service delivery, together with a focus on encouraging use of our service via the web, will remain an ongoing strategic goal for the association. I remain confident in the strength and sustainability of the organisation demonstrated through sound management practices that have returned an operating surplus of $194,000 for the 2010-2011 financial year. I am pleased to have retained the support of the Membership and the Board of Management in my capacity as Member Director (Electricity Industry) and current Chairperson. The association’s accountability was reinforced through the Governance Sub-Committee in 2010, the establishment of the Finance Sub-Committee and the continued efforts of our Executive Sub-Committee. In conclusion, I wish to express my gratitude to the Board of Management and Staff for their commitment and support for the association, and to our Members and Users whose commitment and patronage enable the service to retain a reputation as one of the world’s best. SCOTT REID Chairman

4//


STATE MANAGER’S REPORT ANOTHER YEAR OLDER, ANOTHER YEAR WISER AND THROUGH HARD WORK AND PERSPIRATION, ANOTHER YEAR WHERE WE HAVE ACHIEVED A NUMBER OF GOALS AND DEVELOPED A NUMBER OF NEW INITIATIVES. We are embarking on a new era having successfully navigated the previous five year strategic plan and have developed strategies for the next phase of the association’s growth during 2011-15. We are in a fortunate position, one that many Not For Profit Organisations would look upon with envy and others with pride. We have cemented ourselves into the excavation community as an information source and are now moving to education to continue to reduce the number of damages that occur to underground assets, improve safety on work sites and maintain vital community infrastructure. 2010-11 was a year of consolidation and accomplishment for the association. Having moved on from the previous year of achievements, including operational changes, the introduction of our new logo, new enquiry lodgement system, working to face the challenges associated with remaining relevant in this era of new media and technology, we are now moving in a new direction.

On an organisational level, the Vic/Tas association has worked hard to establish a coordinated approach with the other state associations, particularly in the development of a national damage incident reporting database and improved information from our Members in response to Customer requests. The association has also worked to take advantage of traditional and new media to get the Dial Before You Dig message out to the community with the development of a social media strategy that includes the use of YouTube, Facebook and Twitter to highlight the risks of undertaking excavation works without knowledge of what dangers lie underground, and to promote appropriate steps to minimise damages. The association recorded an overall increase of 10.2 per cent for all enquiries (to 181,150) compared to the previous financial year. Our continuing growth in overall enquiries is an indication of the success of the association’s marketing activities to get the message across as the Essential First Step for any excavation work. The 2010-11 result for the association means that it has achieved a six-year average increase of 11 per cent per annum, which is above the national average. One of the major ongoing objectives of the association in recent years has been the continued effort to increase our percentage of online enquiries and the reduction of our fax service.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //5


It is pleasing to report the number of online enquiries rose to 79.0 per cent, up from 73.1 per cent the previous year. During the same period, enquiries made by fax reduced from 5 to 2 per cent.

We will continue our push to decrease the amount of damage that occurs to underground infrastructure through targeted information sessions and improved training packages, and our ongoing marketing and advertising activities.

This continued growth of online enquiries is testament to the association’s increased marketing and advertising activities over the past 12 months. The focus on online enquiries will continue with more work planned for 2011/12 by targeting marketing activities towards high volume users who currently access the service via phone and fax to lodge their enquiries online.

The coming year will also see the association, in conjunction with the national body, continue its investigations into the new services we could provide to our Members and Users, which will also broaden our capacity to attract new Members.

Along with increased participation and sponsorship at trade shows and conferences across Victoria and Tasmania, advertising activities for the association in 2011/12 included radio advertising in metropolitan areas and television throughout regional Victoria and Tasmania. Looking forward to 2011/12, the new challenges presenting themselves will be the educational focus of the organisation amongst the ever increasing and exciting digital landscape.

6//

I’d like to thank the staff and Directors of the association for their ongoing support and the effort they have continued to provide in the face of challenging economic times. MARK BINKS State Manager


CGA VISIT We are always looking at potential initiatives that will improve our service to Members and provide them with better value by reducing or eliminating damages to their assets. The D.I.R.T. program that was developed in the US in 2004 has achieved tremendous results in damage reduction in the US each and every year by providing a tool for responsible agencies to target initiatives in problem areas. The President of the Common Ground Alliance (CGA), who was instrumental in getting the D.I.R.T. initiative off the ground in the US provided practical examples of the results that the D.I.R.T. program has achieved in the US, and potentially the results our organisations can achieve by following a similar path in Australia. These presentations provided the opportunity to receive relevant information and ask questions about the benefits of the D.I.R.T. program for improving damage prevention programs. The CGA is passionate about safety in the community and damage prevention for utility owners, and believes that this visit was an opportunity for them to begin to foster international partnerships that will help not just the USA damage prevention industry, but allow the sharing of ideas and best practice across many countries, with the goal of improving practices across the world.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //7


BOARD MEMBERS Mr Scott Reid – Chairman

Mr Neil Pendergast

Scott represents the Electricity Industry and is employed by Jemena Pty Ltd. Mr Reid has 28 years of experience in the electricity industry and in his current role as National Manager, Asset Data Services, he is responsible for the management of geo spatial data relating to Jemena owned/ managed assets including local and interstate gas and electricity networks. In addition the Asset Data Services group is responsible for the delivery of Dial Before You Dig’s information, Design Drafting and Operations property management functions. Scott first joined the Board in November 2002 and has been the association’s Chairman since November 2003.

Neil represents the Oil and Gas Industry and is employed by Tenix Maintenance Services as a Technical Manager. He is experienced in all aspects of engineering, operational and retail gas distribution and transmission systems. Neil has worked in a variety of roles in gas operations within Asset Management, maintenance and construction contract delivery into a number of gas companies. He has also worked closely with the regulatory bodies and is a member of the Australian Standards and the Australian Pipeline Industry Association Ltd. Neil joined the Board in November 2005. Board Meetings

Mr Jason Harrigan – Vice Chairman and Treasurer

Number Eligible to Attend

Number Attended

Scott Reid

5

5

Jason Harrigan

5

5

Karen Stiff

5

5

Neil Pendergast

5

3

Frank De Nino

1

1

David Sutcliffe

5

3

Ms Karen Stiff

Claude Cullino

4

4

Karen represents the Water Industry and is employed as the Property Manager at Yarra Valley Water. Karen manages the Property team who are responsible for creating and updating the Property Information Management System with the property related data in order for billing to take place. Karen joined the Board in March 2007.

Chris DaviS

3

3

Bob Seiffert

3

3

Adrian Granger

2

2

Warren Ashdown

2

2

David Hurburgh

2

1

Jason represents the Telecommunications Industry on the Board and as Telstra’s Network Manager for PSTN S12 and DMS has in excess of 31 years experience in the telecommunications industry. This has involved extensive periods in internal and external construction along with radio, mobiles, transmission, PSTN & DMS operations and project management roles. Jason joined the Board in November 2005 and has been the association’s Vice Chair and Treasurer since November 2007.

8//

Santo Mancuso


Mr Adrian Granger Adrian is a Board Member of the Civil Contractors Federation Tasmanian Branch, a position he has held since 2000. Adrian’s career started in the late 1970’s with the Tasmanian Government as a Cadet Draftsman. Since then he has worked as a consultant and runs his own Civil Engineering Consulting firm and Civil Contracting business. Adrian is also a member of the Building and Construction Industry Council, the Tasmanian Building and Construction Industry Training Board, Road Construction Industry Forum, the Australian

Executive Sub-Committee Meetings Number Eligible to Attend

Number Attended

10

9

10

9

10

7

Institute of Company Directors and OZ Help Board. Adrian joined the Board in November 2006 and represented the Non-Asset Owner Class until he stepped down from the Board in November 2010.

Financial Sub-Committee Meetings Number Eligible to Attend

Number Attended

2

2

2

GovernANCE Sub-Committee Meetings Number Eligible to Attend

Number Attended

2

2

2

2

2

2

2 DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //9


BOARD MEMBERS Mr David Hurburgh

Chris Davis

David was appointed to the Board as the second Co-opted Director in July 2006 and is the Senior Sustainability Consultant for Digital Economy and Infrastructure Development in the Department of Economic Development, Tourism and the Arts with the Tasmanian Government. David stepped down from the Board in November 2010.

MBA, Grad Dip Bus, Grad Cert M’ment, Cert IV TAE, AFAIM, MAICD

Mr Bob Seiffert Prior to his retirement in January, 2010, Bob held the position of Chief Executive Officer for the Civil Contractors Federation (Victoria); a position he held for six years. For the two years before this appointment, he was CEO of the Country Fire Authority. For six-years, Bob headed-up one of Australia’s most progressive local governments Manningham City Council and prior to that, was CEO of the City of Knox and Sherbrooke Shire. Before these positions, he served as a Municipal Engineer for 17 years. He has also held executive positions on numerous boards for the not-for-profit sector for more than four decades. Bob possesses an Honours Degree and a Diploma in Civil Engineering as well as formal qualifications in Management, Municipal Engineering, Water Supply Engineering and Building Surveying. He is a qualified mediator, a Justice of the Peace, and a Fellow of the Australian Institute of Company Directors, Institution of Engineers Australia and Institute of Public Works Engineering Australia. Bob joined the Board as a co-opted Director in February 2011.

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Chris is Managing Director of Tasmanian based advisory service, Business Advice Tasmania. He has an extensive business background across a range of industries, including Financial Services, Transport, Motor Vehicle and Equipment Distribution, Hospitality and Tourism Management, Service Industries, Agriculture and Not for Profit and Community Service Sector. Chris has sat on several boards in the last two decades and has mentored many boards and board members in his professional advisory role. Chris holds a Master of Business Administration, Graduate Diploma of Business, Graduate Certificate of Management, Certificate IV Training and Education and is recognised as an Associate Fellow of the Australian Institute of Management and Member Australian Institute of Company Directors. Chris joined the Board as a co-opted Director in February 2011.


Mr Frank De Nino

Mr Claude Cullino

Frank is Yarra Trams Power Centre Manager and represents the Other Asset Owner Class of members. Prior to this role Frank was Yarra Trams Power Centre Coordinator, a position he held for four years. Previously he held roles as an HV and control room operator. Frank is an experienced overhead lines person and completed his trade in both The Rail and Tram Overhead networks and also Rail Light and Power network. Overall he has 22 years experience in DC traction systems. Frank joined the Board in May 2011.

Claude is a qualified municipal engineer and is employed as the Chief Executive Office, Civil Contractors Federation, VIC Branch. Claude worked in local Government from 1971 to 2009 and is involved in a number of Sector Associations promoting professional involvement and participation. Claude has a strong commitment to sustainable practices, professional development and expanding the skill base of local government Engineers. Claude represents the Non-Assett Owner Class of members and joined the Board in February 2011.

Mr David Sutcliffe David has a degree in Engineering from Ballarat University and has worked with the Ministry of Housing, followed by two municipalities of Bayside Council and the City of Casey. He was the Victorian Director of a South Australian/Victorian consultancy in 2002 specialising in waste water treatment for small communities, land development and design and support services for local government. He returned to local government in 2006 at Baw Baw Shire and from there moved to Central Goldfields Shire. David represents the Local Government Sector and joined the Board in February 2011.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //11


BUSINESS GROWTH

During 2010/11, the association received 181,150 enquiries, an increase of 10.1 per cent on 2009/10, which reflects continued growth from the previous year. These enquiries produced 858,068 referrals to Members of the association, an increase of 11.0 per cent on 2009/10. The average number of referrals from each enquiry was 4.74, which is 1.1 per cent higher than 2009/10.

ENQUIRIES PER FINANCIAL YEAR 200,000 181,150

180,000 164,394

160,000 133,607 137,520

140,000 110,088

120,000 100,000

92,059

98,206

03-04

04-05

124,936

80,000 60,000 20,000 0 05-06

06-07

ENQUIRIES BY STATE

07-08

08-09

09-10

10-11

(July 2007 to August 2011)

25,000

NSW & ACT TOTAL VIC & TAS TOTAL

20,000

QLD TOTAL WA TOTAL

15,000

SA & NT TOTAL

10,000

5,000

JUL-11

MAR-11

NOV-10

JUL-10

MAR-10

NOV-09

JUL-09

MAR-09

NOV-08

JUL-08

MAR-08

NOV-07

JUL-07

0

NSW still holds the lead over the most enquiries ever since NSW legislation changes took effect, however the lead has not grown exponentially since the change with VIC/TAS reflecting the same enquiry patterns.

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Annual ENQUIRIES growth 35.0% 30.0% 25.0%

2005/2006

20.0%

2006/2007

15.0%

2007/2008

10.0%

2008/2009

5.0%

2009/2010

0.0%

2010/2011

-5.0%

WA

NSW/ACT

SA/NT

VIC/TAS

Dial Before You Dig Vic/Tas has averaged 11 per cent growth per year over the last six years, being above the national average and only behind NSW (after legislation change).

QLD

ENQUIRIES PER DAY - TASMANIA (July 2007 to August 2011) 80.0%

80

70.0%

70

60.0%

60

50.0%

50

40.0% 30.0%

40

20.0%

30

10.0% 0.0%

20

METHOD OF ACCESS In 2010/11 all our advertising focussed upon the ongoing effort to promote the lodgement of enquiries through the website and to reduce the amount of fax lodgements processed. In June 2010, 73.0 per cent of enquiries were received through the on-line service. By June 2011 this had risen to 79.3 per cent of enquiries with massive reductions in enquiries received via fax and phone.

-10.0%

10

-20.0%

19% PHONE

-30.0%

ENQ PER DAY

JUL-11

APR-11

JAN-11

OCT-10

JUL-10

APR-10

JAN-10

OCT-09

JUL-09

APR-09

JAN-09

OCT-08

JUL-08

APR-08

JAN-08

OCT-07

JUL-07

0

JUNE 2011

% inc. same month last year

79% WEB

ENQUIRIES PER DAY - VICTORIA (July 2007 to August 2011) 800

32.0%

700

27.0%

600

22.0%

500

17.0%

400

12.0%

300

7.0%

200

7.0%

ENQ PER DAY

22% PHONE

JUNE 2010

5% FAX 73% WEB

JUL-11

APR-11

JAN-11

OCT-10

JUL-10

APR-10

JAN-10

OCT-09

JUL-09

APR-09

JAN-09

OCT-08

JUL-08

APR-08

JAN-08

0 OCT-07

2.0% -30.0% JUL-07

100

2% FAX

% inc. same month last year

Tasmania’s strong growth in the last quarter of 2009-2010 continued with an excellent average throughout the year. Consistent growth was achieved each month in both Victoria and Tasmania with enquiries seemingly undeterred by seasonal influences, save for the expected January dip when everyone is on holidays. DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //13


victorian floods Photo courtesy of Ralp h Sanderson

In response to the floods Dial Before You Dig Vic/Tas conducted a thorough radio advertising campaign coupled with alerts through our affiliate utility companies along with a great number of press releases and social media alerts. Many risks were associated with the arduous task of cleaning up (whether it was clearing up debris with machinery, reinstating assets or cleaning out creeks or table drains, re-installing fencing and repairing damaged property) with our focus to ensure property owners were aware that vital pipes and cables located underground may no longer have the cover they once had prior to the flooding.

marketing During the year we continued to focus the marketing of the Dial Before You Dig Vic/Tas service through advertising, sponsorships and participation at various industry forums throughout the year. We enlisted the support of members on several occasions, asking them to assist in marketing the service by providing information to their customers and participating at trade shows and Dial Before You Dig awareness sessions directly targeting the excavation community. Many of our members have been extremely helpful in assisting us spread the word and for this we are enormously grateful. We hope we can continue to call upon you all to assist in promoting of the Dial Before You Dig service in any way possible. With a revamped and target specific radio campaign for the upcoming financial year, we have seen a corresponding growth which links in with our media plans and in particular, the movement toward using the web.

14//

In addition to working more closely with our Members to promote awareness and usage of the service, relationships with various industry groups such as the Civil Contractors Federation, the Housing Industry Association and the Master Plumbers and Mechanical Services Association of Australia have continued to be developed.

Social Media We have further developed our social media strategy and have chosen three sites to showcase Dial Before You Dig, these being Facebook, Twitter and YouTube. We have differentiated our approach to all three components, but integrating them all with a different level of educational impetus. Twitter is there to highlight upcoming events, news and to alert and highlight our upcoming incident register, Facebook allows us to highlight case studies whilst YouTube is our video platform. All these three are integrated back to the depth of information hosted on our website.


Education Awareness Sessions This year saw a continuation of our Education Awareness sessions to staff and contractors with local government, plumbing and electrical apprentices through TAFE, builders via the HIA and civil construction company staff and contractors. A number of TAFE Colleges in Victoria and Tasmania now include Dial Before You Dig as part of their induction for plumbing and electrical apprentices, as well as covering the course in appropriate topics. These sessions are designed to highlight the potential problems associated with excavations and the important role that the Dial Before You Dig service plays in overall safe work practices. Our service is one of the first steps as part of the planning for works, and these sessions promote the four P’s of safe excavation: Planning, Potholing (to physically locate underground assets), Protection and Proceed. Through our film initiative we have updated our training video to better reflect the present and where we are headed into the future. All these videos can be located online via our YouTube channel (http://www.youtube.com/user/ DialBeforeYouDig1100) along with the earlier training videos.

NEW MEMBERS There were 16 applications for membership to the Dial Before You Dig Vic/Tas service throughout the year (compared to 10 in 2009/10). This brings our total Membership base up to 196 (171 VIC + 25 TAS) made up of: Electricity

Tas 3

Vic 15

Local Government

Tas 10

Vic 47

Non-Asset Owner

Tas 1

Vic 12

Oil and Gas

Tas 5

Vic 32

Other Asset Owners

Tas 1

Vic 17

Telecommunications

Tas 2

Vic 30

Water

Tas 3

Vic 18

It will be the focus of the staff and Board to increase the Membership further in the future to include all local governments and water authorities throughout Victoria and Tasmania to provide a more comprehensive service to end users.

This training video has become an important tool in the training and understanding of our service as its application is now bundled together with a training pack and will be distributed all across our regions and throughout the country.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //15


y

CORPORATE SPONSORSHIP Epic Beach Games

Variety Bash

Since 2005 Dial Before You Dig has sponsored the Epic Beach Volley Ball competition. This year the event was moved away from the Labour Day weekend and Moomba and into a charity day at St Kilda in assistance with the Good Friday appeal. With signage displayed at all of the venues, the Dial Before You Dig logo on all competitor and organiser uniforms, along with the provision of showbags and other giveaways for participants, the event provided extensive exposure for the association and our service.

Dial Before You Dig again sponsored John Stewart in the Variety Bash, with their team raising over $10,000 for Variety and Vic Bash as a whole raised in excess of $1.2m for disadvantaged kids.

The Epic Beach Volley Ball competition has become an integral part of promoting the important Dial Before You Dig service and the messages of awareness and safety to the community.

Targa TAS - Rex wins 5 in a row

HIA Housing Awards

Dial Before You Dig Vic/Tas sponsored Rex Broadbent and Duane Rodgers again this year in the Targa Tasmania, with Rex Broadbent being successful in the Classic Competition for the fifth year running. Again he obliterated the field with his main competitors either not being able to keep up or crashing out. Congratulations also go to Duane for winning in the Late Classic Handicap Category.

HIA Tasmania

To support our sponsorship of the teams competing, Dial Before You Dig placed advertising in the program guide and newspaper features for the race, had advertising running on TV and radio, and coordinated access to the teams for interviews on radio and TV.

16//

Dial Before You Dig sponsored two categories in the HIA Tasmania Awards for 2010 – Light Commercial Project Award and Renovation/Addition Project Award over $300,000. The Awards were presented by Eamon Bowler.


INDUSTRY EVENTS To further the promotion of the Dial Before You Dig service to the primary target groups of excavators, tradespeople and farmers, the association attends several specific industry events each year, which are also supported by a number of our members, who provide promotional material to attendees. These awards provide the association with the ideal vehicle to demonstrate the ease of lodging requests for plans via the website and the opportunities to answer questions about the service we provide. A sample of the events the association either attended or was represented at during 2010/11 include: • HIA Homeshow – Hobart

• Municipal Association of Victoria and Institute of Public Works Asset Management Conference • Tradesman’s Expo • Design Build • Building & Home Improvement Expo • CCF Victorian Civil Construction Conference These events are important in the Dial Before You Dig promotional calendar as they not only provide a targeted means of getting the message across to our various market segments, they also strengthen our relationships with our members and industry partners.

• ABC Gardening Expo • Australian Roads Engineering and Maintenance Conference • CIVENEX • Safety in Action • Local Government Asset Management Conference • National Tradesman’s Expo • CCF Regional Meetings throughout Vic • HIA regional meetings throughout Vic/Tas • King of the Beach - Beach Volleyball

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //17


advertising

Our advertising is targeted at the excavation community with a particular focus on small to medium business, however it also includes farmers, architects, designers, engineers, do it yourselfers and the general public. All external messages promote the web as the preferred method for people to lodge enquiries as it provides quicker turnaround times from lodgement and greater accuracy for the proposed excavation site for the person lodging the enquiry.

During 2010/11, along with print advertisements in industry magazines, the association has been running radio advertising in metropolitan Melbourne and TV advertising in regional Victoria and throughout Tasmania. These methods are not only providing increased strategic awareness and usage of the service to our main target market with tradespeople, but also are very cost effective to promote our message to the wider public audience. Our media strategy is heavily focussed upon our core demographic with a view to targeting the greater populace as well. The characters of Dan and Dave have resonated with the listeners and we now have over 11 different radio ads featuring them, all showcasing differing messages. There has been the introduction of a third character, that being Doug as a kind hearted but bumbling buffoon who is being taught the error of his ways from Dan and Dave. With the success of these characters, we have integrated them into our social media sites, primarily focussed on Twitter and Facebook.

SHE LL BE RIGHT

Lodge Your FREE Enquiry Online Now Take the guess work out of digging. Locate unde rground pipes & cables first. Log onto www.110 0.com.au anytime or dial 1100 during business hours to request informat ion on underground pipes and cables - BEFORE you dig. It’s the essential step of safe excavatio first n.

18//

The Essential First

Step.

Take the guess work out of digging. Locate underground pipe s & cables first.

Log onto www.1100.com.au anytime or dial 1100 during on underground pipes business hours to request and cables – BEFORE information you dig. It’s the essentia l first step of safe excavatio n.

The Essential First Step.


state government bodies

support AND understanding Work continued throughout 2010/11 to build strategic partnerships with specific Victorian Government Departments and Authorities with the objective of ensuring stakeholders and the community, through increased awareness and strategic support, supported the future of the organisation and protect the community’s valuable underground services. Having launched Dial Before You Dig’s Service Guidelines in June 2009, we have endeavoured to protect the lives of Victorians and prevent damage to essential underground services with its promotion and further implementation at every possible instance throughout the year. Last year a Memorandum Of Understanding was signed that Energy Safe Victoria (ESV) will assist Dial Before You Dig in a collaborative fashion to develop, evolve and implement the Dial Before You Dig - Register of Incidents demonstrating the commitment from both parties to improve the safety of underground assets in the community and also cement Dial Before You Dig as an essential first step to excavation.

Scott Reid (CEO VictorDBYD Chairman an d Peter Se ian Growth amer Areas Auth ority)

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //19


d.i.r.t

Damage Incident Register Tool Dial Before You Dig is committed to minimising the risk of damage to underground infrastructure and the potential injury to workers. Over the years, the number of people using our service has significantly increased and we believe that this has led to a significant decrease in the proportion of works that have resulted in damage to networks and the anecdotal feedback we get from our members is that this is in fact the case. However, damages still occur. We would like to know the extent and the reasons why this happens, so that we can work with our customers, members, industry groups, governments and the regulators to develop and implement strategies to have a more positive impact on decreasing the number of damages in the community. To facilitate this, Dial Before You Dig has made the decision to develop a national data collection and reporting tool so that we can have a comprehensive picture in relation to damage incidents associated with excavation activities. To be effective, we need our asset-owning members to support us by providing us with information about damages that occur to your assets. The primary purpose in collecting underground asset damage data is to analyse the data to learn why events occur and how actions by industry can prevent them in the future; thereby improving the safety and protection of people and the infrastructure into the future. Data collection will allow Dial Before You Dig to identify root causes, perform trend analysis and help educate all stakeholders so that damages can be reduced through effective practices and procedures.

20//

Dial Before You Dig’s purpose is to reduce underground asset damage, which threatens the public’s safety and costs millions of dollars each year in repairs and losses to the general public and businesses. In order to better understand where, how and why these damages are occurring, we require accurate and comprehensive data from all stakeholders. The data will be analysed and our findings will be issued via comprehensive reports to the industry. Where possible it is hoped that the information provided will include: • Date, time and location of Incident; • Type of underground pipe or cable damaged; • Asset Owner responsible for the pipe or cable; • Whether a Dial Before You Dig enquiry was lodged; • Does the Damager normally use Dial Before You Dig; • Type of activity being undertaken – excavation, drilling, blasting, etc; • Were the services physically located on site before work commenced; • Was a third party Utility Locator used, or did an employee use locating equipment; • Was the affected area registered with Dial Before You Dig by the Asset Owner; • Whether the affected asset was included in the information provided; • Was the asset in a shared trench; • Impact of Damage: - Approximate cost to repair - Approximate economic cost to the community and member, including loss of reputation - Effect on the community - Number of customers affected; and • Brief extent of any injuries sustained.


independent audit report To the members of Dial Before You Dig VIC/TAS Inc. Scope We have audited the financial report of Dial Before You Dig VIC/TAS Inc. for the year ended 30 June 2011 comprising of the Statement of Comprehensive Income, Statement of Financial Position, State of Cash Flows and notes to the financial statements. The association is responsible for the preparation and fair presentation of the financial report in accordance with Australian Accounting Standards (including the Australia Accounting Interpretations) and the Associations Incorporation Act VIC 1981. This responsibility includes establishing and maintaining internal control relevant to the preparation and fair presentation of the financial report that is free from material misstatement, whether due to fraud or error, selecting and applying appropriate accounting policies, and making accounting estimates that are reasonable in the circumstances. Our responsibility is to express an opinion on the financial report based on our audit. We conducted our audit in accordance with Australian Auditing Standards. These Auditing Standards require that we comply with relevant ethical requirements relating to audit engagements and plan and perform the audit to obtain reasonable assurance whether the financial report is free from material misstatement. An audit involves performing procedures to obtain audit evidence about the amounts and disclosures in the financial report. The procedures selected depend on the auditor’s judgment, including the assessment of the risks of material misstatement of the financial report, whether due to fraud or error.

In making those risk assessments, the auditor considers internal control relevant to the entity’s preparation and fair presentation of the financial report in order to design audit procedures that are appropriate in the circumstances, but not for the purpose of expressing an opinion on the effectiveness of the entity’s internal control. An audit also includes evaluating the appropriateness of accounting policies used and the reasonableness of accounting estimates made by the committee, as well as evaluating the overall presentation of the financial report. We believe that the audit evidence we have obtained is sufficient and appropriate to provide a basis for our audit opinion. In conducting our audit, we have complied with the independence requirements of Australia professional ethical pronouncements. Audit Opinion In our opinion, the financial report of Dial Before You Dig VIC/TAS Inc. is in accordance with the Associations Incorporation Act VIC 1981 including: i. giving a true and fair view of the association’s financial position as at 30 June 2011 and of their performance for the year ended on that date; and ii. complying with Australian Accounting Standards (including the Australian Accounting Interpretations) and the Associations Incorporation Act VIC 1981. Harmon Partners Heinz Mai Partner Dated this 20th day of October 2011 Melbourne

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //21


Committee’s Report Your committee members submit the financial report of the DIAL BEFORE YOU DIG VIC/TAS INC. for the financial year ended 30 June 2011. Committee Members The names of the committee members throughout the year and at the end of this report are: Scott Glenn Reid Bob Seiffert Claude Cullino Jason Harrigan Karen Stiff Neil Pendergast Chris Davis David Sutcliffe Frank DeNino David Hurburgh Warren Ashdown Adrian Grander

(Date of appointment 26/02/2002) (Date of appointment 25/02/2011) (Date of appointment 26/11/2010) (Date of appointment 30/11/2005) (Date of appointment 01/03/2007) (Date of appointment 30/11/2005) (Date of appointment 25/02/2011) (Date of appointment 25/02/2011) (Date of appointment 26/05/2011) (Date resigned 26/11/2010) (Date resigned 25/02/2011 (Date resigned 26/11/2010)

Principal Activities The principal activities of the association during the financial year were: - Referral Service Significant Changes No significant change in the nature of these activities occurred during the year. Operating Result The profit from ordinary activities after providing for income tax amounted to $194,000. Signed in accordance with a resolution of the Members of the Committee: Committee Member:

………………………………………………… Scott Glenn Reid Dated this 20th day of October 2011.

22//

………………………………………………… Jason Harrigan


statement of comprehensive income FOR THE YEAR ENDED 30 JUNE 2011 Note

2011 $

2010 $

2

2,000,324

1,798,723

Loss on Sale of Fixed Asset

(7,663)

(8,802)

Employee Expense

(333,870)

(306,856)

Depreciation and amortisation expenses

(29,893)

(19,079)

Enquiry and Referral Fees

(843,097)

(925,937)

Other expenses from ordinary activities

(591,801)

(608,495)

Profit/(Loss) before income tax expense

194,000

(70,446)

1

-

-

Profit/(loss) for the year

194,000

(70,446)

Revenues from ordinary activities

Income tax expense

Other comprehensive income after income tax: Net gain on revaluation of financial assets

-

-

Other comprehensive income for the year, net of tax

-

-

Total comprehensive income/(Loss) for the year

194,000

(70,446)

Total comprehensive income/(Loss ) attributable   to members of the entity

194,000

(70,446)

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //23


statement of financial position FOR THE YEAR ENDED 30 JUNE 2011

Note CURRENT ASSETS

2011 $

2010 $

Cash & Cash Equivalents

4

767,985

644,216

Receivables

5

370,405

337,767

Prepayments

6

14,417

8,706

1,152,807

990,689

98,311

106,906

TOTAL NON-CURRENT ASSETS

98,311

106,906

TOTAL ASSETS

1,251,118

1,097,595

TOTAL CURRENT ASSETS NON-CURRENT ASSETS Property, plant and equipment

7

CURRENT LIABILITIES Payables

8

224,935

280,221

Provisions

9

27,444

23,038

252,379

303,259

TOTAL CURRENT LIABILITIES

NON CURRENT LIABILITIES Provisions

9

10,403

-

TOTAL NON CURRENT LIABILITIES

10,403

-

TOTAL LIABILITIES

262,782

303,259

NET ASSETS

988,336

794,336

Retained Profits

988,336

794,336

TOTAL EQUITY

988,336

794,336

EQUITY

24//


STATEMENT OF CHANGES IN EQUITY FOR THE YEAR ENDED 30 JUNE 2011

Retained Earnings $

General Reserves $

Total $

Balance at 30 June 2009

864,782

-

864,782

Loss for the year

(70,446)

-

(70,446)

Balance at 30 June 2010

794,336

-

794,336

Profit for the year

194,000

-

194,000

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //25


STATEMENT OF CASH FLOWS FOR THE YEAR ENDED 30 JUNE 2011

Note

2011 $

2010 $

Receipts from customers

2,143,515

1,727,187

Interest received

21,315

18,673

Payments to suppliers and employees

(2,012,100)

(1,813,611)

10

152,730

(67,751)

Proceeds from sale of property, plant and equipment

16,364

17,049

Payments for property, plant and equipment

(45,325)

(53,552)

Proceeds from repayment of loans by related parties

-

22,905

Net cash provided by (used in) investing activities.

(28,961)

(13,598)

CASH FLOWS FROM OPERATING ACTIVITIES

Net cash provided by (used in) operating activities CASH FLOWS FROM INVESTING ACTIVITIES

CASH FLOWS FROM FINANCING ACTIVITES Net cash provided by (used in) financing activities Net increase (decrease) in cash held

123,769

(81,349)

Cash at beginning of year

644,216

725,565

Cash at end of year

767,985

644,216

26//

10


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

1 Statement of Significant Accounting Policies The financial report is a general purpose financial report that has been prepared in accordance with applicable Australian Accounting Standards, Australian Accounting Interpretations and the requirements of the Associations Incorporation Act VIC. Australian Accounting Standards set out accounting policies that the AASB has concluded would result in financial statements containing relevant and reliable information about transactions, events and conditions to which they apply. Compliance with Australian Accounting Standards ensures that the financial statements and notes also comply with International Financial Reporting Standards. Material accounting policies adopted in the preparation of these financial statements are presented below and have been consistently applied unless otherwise stated.

The financial statements have been prepared on an accrual basis and are based on historical costs, modified, where applicable, by the measurement at fair value of selected non-current assets, financial assets and financial liabilities. The following is a summary of the material accounting policies adopted by the association in the preparation of the financial report. The accounting policies have been consistently applied, unless otherwise stated. Investments Non-current investments are measured on the cost basis. The carrying amount of investments is reviewed annually by the Committee to ensure it is not in excess of the recoverable amount of these investments. The recoverable amount is assessed from the quoted market value for shares in listed companies. The expected net cash flows from investments have not been discounted to their present value in determining the recoverable amounts.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //27


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

Property, Plant and Equipment Each class of property, plant and equipment is carried at cost or fair value as indicated less, where applicable, any accumulated depreciation and impairment losses. Plant and equipment Plant and equipment is measured on the cost basis and is therefore carried at cost less accumulated depreciation and any accumulated impairment losses. In the event the carrying amount of plant and equipment is greater than its estimated recoverable amount, the carrying amount is written down immediately to its estimated recoverable amount. A formal assessment of recoverable amount is made when impairment indicators are present. Subsequent costs are included in the asset’s carrying amount or recognised as a separate asset, as appropriate, only when it is probable that future economic benefits associated with the item will flow to the association and the cost of the item can be measured reliably. All other repairs and maintenance are recognised in profit or loss during the financial period in which they are incurred. The assets’ residual values and useful lives are reviewed and adjusted, if appropriate, at the end of each reporting period. Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These gains and losses are included in the statement of comprehensive income. When revalued assets are sold, amounts included in the revaluation relating to that asset are transferred to retained earnings.

28//


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

Depreciation The depreciable amount of all fixed assets including buildings and capitalised leased assets, but excluding freehold land, are depreciated on a straight line basis over their estimated useful lives to the economic association commencing from the time the asset is held ready for use. Properties held for investment purposes are not subject to a depreciation charge. Leasehold improvements are depreciated over the shorter of either the unexpired period of the lease or the estimated useful lives of the improvements. The depreciation rates used for each class of depreciable assets are: Class of Fixed Asset

Depreciation Rate

Plant and Equipment Plant and Equipment < $300 Office Furniture & Equipment Motor Vehicles

17% - 33.33% 100% 5% - 33.33% 12.5%

Employee Benefits Provision is made for the associationâ&#x20AC;&#x2122;s liability for employee benefits arising from services rendered by employees to balance date. Employee benefits expected to be settled within one year together with benefits arising from wages and salaries and annual leave which will be settled after one year have been measured at amounts expected to be paid when the liability is settled plus related on-costs. Other employee benefits payable later than one year, have been measured at the present value of the estimated future cash outflows to be made for those benefits. Contributions are made by the company to an employee superannuation fund and are charged as expenses when incurred. Employee benefits outstanding at the end of the financial year are as follows:

2011 $

2010 $

Annual Leave

27,444

23,038

Computer Software

40%

Long Service Leave

10,403

-

Structural Improvements

2.5%

37,847

23,038

Cash and Cash Equivalents Cash and cash equivalents include cash on hand, deposits held at-call with banks, other short-term highly liquid investments with original maturities of three months or less, and bank overdrafts. Bank overdrafts are shown within borrowings in current liabilities in the statement of financial position.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //29


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

Revenue Interest revenue is recognised on a proportional basis taking into account the interest rates applicable to the financial assets. Revenue from the rendering of a service is recognised upon the delivery of the service to the customers. All revenue is stated net of the amount of goods and services tax (GST). Goods and Services Tax (GST) Revenues, expenses and assets are recognised net of the amount of GST, except where the amount of GST incurred is not recoverable from the Australian Taxation Office (ATO). Receivables and payables are stated inclusive of the amount of GST receivable or payable. The net amount of GST recoverable from, or payable to, the ATO is included with other receivables or payables in the statement of financial position. Cash flows are presented on a gross basis. The GST components of cash flows arising from investing or financing activities, which are recoverable from or payable to the ATO, are presented as operating cash flows included in receipts from customers or payments to suppliers.

30//

Trade and Other Payables Trade and other payables represent the liability outstanding at the end of the reporting period for goods and services received by the association during the reporting period that remain unpaid. The balance is recognised as a current liability with the amounts normally paid within 30 days of recognition of the liability. Provisions Provisions are recognised when the association has a legal or constructive obligation, as a result of past events, for which it is probable that an outflow of economic benefits will result and that outflow can be reliably measured. Provisions recognised represent the best estimate of the amounts required to settle the obligation at the end of the reporting period. Income Tax No provision for income tax has been raised as the association is exempt from income tax under Division 50 of the Income Tax Assessment Act 1997.


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

2 Revenue

2011 $

2010 $

Operating activities Rendering of services

1,979,009

1,780,050

Non-operating activities Interest received

21,315

18,673

2,000,324

1,798,723

2011 $

2010 $

Auditor Remuneration Auditing the financial report

7,364

5,316

Total Auditor Remuneration

7,364

5,316

Depreciation of non-current assets Depreciation & Amortisation

29,893

18,779

Total Depreciation

29,893

18,779

Marketing

405,802

288,953

Strategic Projects

25,300

135,807

Total Advertising and Strategic Projects

431,102

424,760

Revenue and Net Gains: Net Loss on disposal of plant and equipment

(7,663)

(8,802)

3 Profit from Ordinary Activities Profit/(Loss) from ordinary activities before income tax expense has been determined after:

Advertising and Strategic Projects

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //31


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

4 Cash Assets

2011 $

2010 $

Petty Cash

312

198

Cash at Bank

288,300

226,007

(a)

5,942

5,605

ANZ Online Saver Account

235,652

233,934

ANZ Term Deposit 9876 41841

237,779

178,472

767,985

644,216

ANZ Term Deposit Office Bond

(a). The Term deposit with ANZ bank is held as security against the office lease at Suite 1, Level 1, Essendon Fields Shopping Centre, 30 English Street, Essendon Fields, Victoria. 5 Receivables

2011 $

2010 $

Current Trade Debtors Less: Provision for Doubtful Debts

358,949 -

337,331 -

358,949

337,331

Sundry Debtors GST Accrual

10,838 618

436

370,405

337,767

2011 $

2010 $

Current Prepayments

14,417

8,706

14,417

8,706

6 Prepayments

32//


NOT FINA

FOR THE YE

7 Property

Plant & Equ Less: Accum

Motor Vehic Less: Accum

Computer S Less: Accum

Office Fit ou Less Accum

Office Furn Less: Accum

Total Prope

Movements plant and e

Balance at Additions Disposals & Depreciatio

Carrying Am


TES TO THE ANCIAL STATEMENTS

EAR ENDED 30 JUNE 2011

roperty, Plant and Equipment

2011 $

2010 $

uipment mulated Depreciation

28,470 (18,577)

21,243 (14,437)

9,893

6,806

cles mulated Depreciation

78,829 (10,787)

77,732 (11,234)

68,042

66,498

Software mulated Depreciation

7,284 (5,272)

5,787 (3,335)

2,012

2,452

ut Costs mulated Amortisation

12,007 (10,292)

12,007 (635)

1,715

11,372

niture & Equipment mulated Depreciation

26,091 (9,442)

24,910 (5,132)

16,649

19,778

erty, Plant and Equipment

98,311

106,906

s in Carrying Amounts: Movement in the carrying amounts for each class of property, equipment between the beginning and end of the current financial year.

Plant and Equipment $

the beginning of the financial year & Adjustments on & Amortisation

106,906 45,325 (24,027) (29,893)

Amount at the end of the year

98,311

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //33


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

8 Payables

2011 $

2010 $

Current Trade Creditors Other Creditors GST Adjustment GST Payable Amounts Withheld

181,893 30,102 21 8,810 4,109

209,368 48,108 86 7,523 15,136

224,935

280,221

2011 $

2010 $

Current Provision for Holiday Pay

27,444

23,038

Non Current Provision for Long Service Leave

10,403

-

37,847

23,038

9 Provisions

34//


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

10 Cash Flow Information Reconciliation of cash Cash at the end of the financial year as shown in the Statement of Cash Flows is reconciled to the related items in the Statement of Financial Position as follows:

2011 $

2010 $

Petty Cash

312

198

Cash at Bank

288,300

226,007

ANZ Term Deposit -Office Bond

5,942

5,605

ANZ Online Saver Account

235,652

233,934

ANZ Term Deposit 9876-41841

237,779

178,472

767,985

644,216

Reconciliation of net cash provided by operating activities after income tax Profit/(Loss) from ordinary activities after income tax

194,000

(70,446)

Non-cash flows in profit (loss) from ordinary activities Net loss on disposal of property, plant and equipment

7,663

8,802

Depreciation & Amortisation

29,893

19,079

Changes in assets and liabilities, net of the effects of purchase and disposals of subsidiaries (Increase)/decrease in prepayments

(5,711)

(679)

(Increase)/decrease in receivables

(32,638)

(52,863)

Increase/(decrease) in payables

(55,286)

23,035

Increase/(decrease) in other provisions

14,809

5,321

Cash flows from operations

152,730

(67,751)

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //35


NOTES TO THE FINANCIAL STATEMENTS FOR THE YEAR ENDED 30 JUNE 2011

11 Capital and Leasing Commitments a. Operating Lease Commitments Non-cancellable operating leases contracted for but not capitalized in the financial statements:

2011 $

2010 $

- not later than one year - between one year and five years - greater than five years

- - -

16,765 -

-

16,765

The association has entered into a lease of premises at Office Suite 1, Level 1, Essendon Fields Shopping Centre, 30 English Street, Essendon Fields, Victoria commencing from 1st May 2008 for a non-cancellable term of three years. Following the initial term, the association has an option to renew for a further term of three years. Rent is payable monthly in advance. The association did not exercise the optional expiry of lease. The lease is currently on a month to month basis. 12 Segment Reporting The association operates predominately in one business and geographical segment being the provision of a referral service to members of the association in Victoria and Tasmania. 13 Events after the Reporting Period There have been no significant events subsequent to Balance Date. 14 Association Details The registered office of the association is:

Dial Before You Dig Vic/Tas Incorporated: Suite 1, Level 1 30 English Street Essendon Fields Vic 3041

The principal place of business of the association is:

Dial Before You Dig Vic/Tas Incorporated: Suite 1, Level 1 30 English Street Essendon Fields Vic 3041

36//


STATEMENT BY MEMBERS OF THE COMMITTEE FOR THE YEAR ENDED 30 JUNE 2011

In the opinion of the committee the financial report as set out on pages 2 to 15: 1.

Presents fairly the financial position of DIAL BEFORE YOU DIG VIC/TAS INC. as at 30 June 2011 and its performance for the year ended on that date in accordance with Australian Accounting Standards, other mandatory professional reporting requirements and other authoritative pronouncements of the Australian Accounting Standards Board.

2. At the date of this statement, there are reasonable grounds to believe that DIAL BEFORE YOU DIG VIC/TAS INC. will be able to pay its debts as and when they fall due. This statement is made in accordance with a resolution of the Committee and is signed for and on behalf of the Committee by: Committee Member:

………………………………………………… Scott Glenn Reid

………………………………………………… Jason Harrigan

Dated this 20th day of October 2011.

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //37


INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 30 JUNE 2011

2011 $

2010 $

REVENUE ANZ Business One Rewards

435

359

Fees Received

1,943,574

1,747,191

Marketing Contributions

35,000

32,500

1,979,009

1,780,050

OTHER REVENUE Interest Received

21,315

18,673

Loss on Sale of Non-Current Assets

(7,663)

(8,802)

13,652

9,871

1,992,661

1,789,921

38//


INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 30 JUNE 2011

2011 $

2010 $

9,920 4,406 7,364 405,802 1,032 - 250 1,040 29,893 468,127 2,390 749 16,042 3,050 356 13,851 7,069 7,910 297 5,590 10,403 1,066 11,167 24,158 2,342 6,770 791 374,970 20,252 255,641 - 469 11,353 25,300 7,397

9,760 5,321 5,316 288,953 1,814 10,000 300 960 19,079 616,743 3,855 749 16,042 2,518 14,121 7,572 8,288 5,150 986 7,236 23,315 3,247 7,095 681 309,194 19,473 245,283 9,211 514 11,760 135,807 8,626

EXPENDITURE Accountancy Fees Annual Leave Expense - Accrued Auditorâ&#x20AC;&#x2122;s Remuneration Marketing Bank Charges Bonus Expense Business Management System Costs Cleaning Costs Depreciation & Amortisation DBYD Enquiry Costs Equipment < $300 Plant Hire Costs Employee Benefits Expense Entertainment Expenses Filing Fees Fringe Benefits Tax Insurance IT Support Interest Paid Legal Costs Long Service Leave Expense - Accrued Electricity Costs Meeting Costs Motor Vehicle Expenses Postage Office Supplies Rates and Taxes Referrals - DigSafe Rent Salaries & Wages Staff Recruitment Costs Security Costs Training Costs Strategic Projects Subscriptions

DIAL BEFORE YOU DIG ANNUAL REPORT 2011 //39


INCOME AND EXPENDITURE STATEMENT FOR THE YEAR ENDED 30 JUNE 2011

2011 $

2010 $

Storage Fees Superannuation Contributions Telecommunications Travelling Expenses WorkCover

2,455 25,009 12,513 20,450 1,017

1,527 23,803 11,853 23,093 1,122

1,798,661

1,860,367

Profit/(Loss) from ordinary activities before income tax

194,000

(70,446)

Retained profits at the beginning of the financial year

794,336

864,782

Retained profits at the end of the financial year

988,336

794,336

40//


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