What is Chatbot and How Can the Working Process Transform Business?

What is Chatbot and How Can the Working Process Transform

Chatbot is majorly defined as an AI-based program that helps us to chat. Chatbot software is somewhere bridging the gap with automated replies by stimulating human conversation to different ends. Chatbots are majorly used for instant auto-replies to queries.

Witnessing these changes, many chatbot development services offer a wide range of rich features that help most ventures enhance their overall performance.

Why

is

a

Chatbot

Important?

Most firms are now adopting these chatbot solutions to perform their tasks more effectively.

These human interventions become a great approach to perform tasks in a more configure, optimise and systematic way. If believed in a figure, Chatbots can save up to 30% in customer support costs.

Some

of

the

Popular

Chatbot

Frameworks?

These automated customer care services are coming up with

great support from many leading companies. Here are a few popular names of chatbot framework.

1.

IBM

Watson

Assistant

Popular in the field of a chatbot, it has been delivering the services for a long time.

2.

Many

chat

Provides you with a platform for messenger bots to interact with clients and boost marketing.

3.

Microsoft

Bot

Framework

This framework is widely used in the entertainment, banking and travel industry.

4.

Chatfuel

Provides integrated artificial intelligence solutions. Some renowned brands that use this platform are Adidas, Buzzfeed, British Airways and Uber.

5.

Dialog

Flow

It has two versions: Conveniently link the bot with a variety of platforms such as Google Assistant, Facebook Messenger and Amazon Alexa.

6.Botsify

Artificial Intelligence chatbot used by leading brands such as Shazam, Unicef NZ and Apple

7.Amazon

Flex

Develop a chatbot that you need to use the Amazon Lex console that can be combined with Facebook Messenger, Slack & Twilio SMS.

Thank You!!