Charnock Bates 12pp Brochure CMA

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Welcome to Charnock Bates Charnock Bates have been providing independent bespoke estate agency services across West Yorkshire for over 25 years, specialising in the sale of Country, Period, Individually Designed and New Build Homes. We excel in providing our clients with tailored specialist advice, drawing upon on our extensive experience within the local and regional property market. As part of the Walker Singleton Group, one of the largest independent Chartered Surveyors and property experts in the North of England we can offer a full range of professional services. Our prominent high street office locations help showcase our clients’ properties to local purchasers whilst our regional and national presence has ensured visibility across Kirklees, Calderdale, Bradford, Leeds and farther afield. Each of our professional property coordinator’s boast extensive knowledge of the local market, having specific experience within specialist areas of the housing market including listed buildings, rural estates, new homes and development.

Our commitment and enthusiasm mean that we always strive to exceed our client’s expectations, demonstrated by our successful record of high value sales and regular positive client feedback. Our local know-how, proactive approach and unrivalled experience ensures we remain the market leaders. All of our clients receive a personal and professional service and we pride ourselves on continually striving to ‘go the extra mile’. In a highly competitive housing market choosing the right agent with a proven track record in obtaining the maximum return for their clients, and which thrives regardless of market conditions is essential.

the mark of property professionalism worldwide


Residential Sales Marketing your Property Getting the marketing right for each and every sale is our priority. We offer a range of tailored marketing solutions to ensure that your property receives maximum exposure and is seen by as many potential buyers as possible. Whilst internet and social media provide useful marketing platforms and assist in generating exposure, our extensive list of professional contacts and high levels of qualified registered applicants means that our face-to-face negotiation often delivers far greater results. We are also able to offer off-market sales for situations where clients may require a more discreet approach to agreeing a sale without advertising through the normal channels. Publications and Press Advertising We can feature your property in numerous local and national publications, maximising exposure and targeting specific buyers for your home, these include regional publications including the Yorkshire Post and Yorkshire Life. Professional Brochures Your property will be photographed and showcased in our beautiful bespoke brochures. Floorplans are a necessity in today’s property market, our dedicated

team are experienced in drawing floorplans, especially for some of our larger, more intricate properties. We aim to showcase your home to its best advantage, with the option to have professional and drone photography undertaken. * Your timescales are important to us, our property coordinators work hard and aim to get your property on the market with a quick turnaround period without compromising on service. Digital and Online Marketing Your property will be showcased using premium products on several of the leading property portals as well as on our own professionally designed website. Prospective purchasers are also notified of properties new to the market via our automated alerts and regular E. Marketing campaigns that extensively promote our listings to local, regional and national businesses along with registered individuals. Social Media Social Media is now a key element in marketing and a powerful tool for promoting your home. Potential buyers can find us on the leading social media channels. Dedicated Point of Contact With combined experience gained over many years in the industry, our sales coordinators are an integral part of the home moving process. Ensuring that you are kept up to date every step of the way, from general enquiries and viewing feedback, to keeping your chain together leading to successful completion of your property transaction. *Please note, if you would like drone or professional photography this may take longer


Charnock Bates New Homes Department act on many new developments across West Yorkshire, these range from bespoke exclusive new build developments and conversions, to larger scale residential schemes. Our ongoing involvement with many of the regions’ leading house builders, combined with our diverse portfolio of new build residential developments means we can offer purchasers numerous options when looking to buy a new build home. We are constantly advising landowners, house builders and developers on local land opportunities and requirements for new housing schemes, so if we don’t currently have a new home in the location or price bracket you require, we may have future developments that would meet your individual specifications.

New Home Developments


of selling and buying. With our in-depth knowledge of the local area and property market we are more than confident our honest advice and exceptional service will guide you through your move effortlessly. We proudly provide unrivalled customer care and our team are here to help and guide you, every step of the way.

First Class Service

Accurate Valuations Obtaining the best possible price for your property is an important factor in any move. Our local experience ensures your home is marketed at the right price to avoid any extended marketing periods. A Successful Conclusion Each appointment with a prospective purchaser is always followed up with honest and constructive feedback. Any offers on your property will be given verbally and in writing. Progress reports are provided on a regular basis as we believe this communication is crucial to the successful completion of every sale.

You are our priority‌ Charnock Bates upholds a strong philosophy of providing an individual, personable and reliable service. Our friendly and dedicated team are well trained and take pride in delivering the highest standards of personal and professional service. We work with people; relationships matter and help achieve results. We have the necessary experience and knowledge to guide both vendors and purchasers through the process

A Personal ‘One to One’ Service Upon your property going live you will be allocated an experienced property coordinator who will guide you through the sale process. From initial instruction, your coordinator will deal with arranging viewings, providing feedback, negotiating offers and progressing your sale through to successful completion. Our personal service allows you to feel at ease and helps take the stress and strain away from moving home.


the mark of property professionalism worldwide

Professional Expertise residential and renovation properties as well as barns, building plots and agricultural land. Our locally held auctions are extremely popular and regularly attract large audiences of potential buyers.

Residential Sales Specialising in providing advice in the sale of Residential Country Homes, Listed Property, Individual Architect Designed Homes and Exclusive Property. Additional estate agency services focusing on starter and family homes up to the value of ÂŁ300,000 are also provided through our Walker Singleton brand. Surveying Services Our RICS qualified surveyors can offer a wide range of valuations and surveys from Homebuyers to Building Reports. Using the services of a RICS regulated firm offers our clients confidence in the fact they are receiving clear, impartial and expert advice whether they are selling or buying. Auctions Charnock Bates are recognised property auctioneers in West Yorkshire, regularly auctioning a range of

Bespoke Lettings With a team of experienced lettings coordinators, providing a personalised one-to-one service we can oversee your property investment from initially sourcing a suitable tenant and drafting legal documentation, through to ensuring you remain fully compliant, maintaining reliable rent collection and regular lease reviews. With a specialism in high value lettings of period properties and individual homes, we offer unrivalled knowledge in the property management sector. New Homes and Development We have many years’ experience selling new homes and strive to provide the highest level of service whether selling or buying. We work with some of the regions’ leading house builders and developers who build some of the highest specification homes. Land and Agricultural Specialised service for the sale of land and farm estates. We can advise on the redevelopment of barns and outbuildings for residential purposes as well as recommending the best route to sell whether it be private treaty or auction.


Preparation‌ Prepare Your Home for Sale For many when considering moving, your focus may be on creating a new life, in your new home, but before you start thinking about packing up and moving on, it is important to remember that your current property needs to attract as many potential purchasers as possible. To sell it quickly and for the best price, we need to ensure your property stands out when compared to competing properties on the market in your area. It is sometimes very difficult to be critical of your home, having lived there for many years, however the odds of finding a purchaser with the exact same taste and lifestyle as you, are slim, so don’t leave achieving a sale to chance. Presentation Our staff are very experienced and will provide advice and guidance on how to best present your property. Ultimately our advice may result in having to re-decorate, fit new carpets and undertake repairs that may be picked up at survey stage. Our early recommendations will hopefully help in reducing delays and minimise re-negotiation on price once an offer is accepted. Early planning and preparation will save you time and money throughout the sale process. Always be open

to suggestions our aim is to get you moving through providing help and advice from initial instruction through to completion of your sale. Failing to do the leg work to present and prepare your property can be costly and can ultimately lead to longer marketing periods, fewer viewings, lower offers and a higher risk of the sale falling through. CPR (Consumer Protection Regulations) As a seller you have an obligation to comply with the CPR (Consumer Protection Regulations 2008) we are able to explain CPR in greater detail to ensure you remain compliant. To assist in the marketing of your home and ensure you remain compliant make sure you provide us with all relevant information relating to your property. Any guarantees, title plans, planning consents, Architects drawings etc, will all help Charnock Bates provide factual and comprehensive advice to all prospective purchasers. Valuation Pricing your property correctly is essential. Generally house hunters search within specific price brackets, price your property just over those thresholds and the number of prospective purchasers looking at your property will drop significantly. As a firm of Chartered Surveyors, we benefit from employing qualified surveyors with comprehensive knowledge of what issues might potentially be highlighted at mortgage valuation stage, or if a Homebuyer or Building survey is to be undertaken. This experience means we can advise on more technical aspects of any sale and in many cases negotiate to ensure your sale remains on track.


Residential Sales Marketing Agreement MARKETING AGREEMENT This is a legal document. Before signing and accepting the terms of this agreement please take the time to read it carefully, along with the Terms and Conditions overleaf.

ENERGY PERFORMANCE CERTIFICATE In signing this agreement you acknowledge that you are required to provide an up to date EPC for your property. Your options are as follows: I have an up to date EPC and will provide a copy ...................... Yes / No

NAMES OF SELLERS OR BENEFICIAL OWNERS

I will order an EPC within 7 days, provide evidence that an order has been placed and provide a copy of the EPC within 21 days ...... Yes / No

1: Name ........................................................................................................

I will pay you £ ............ inc VAT to prepare an EPC for me.......... Yes / No

Tel .................................................

Mobile ................................................

Email ............................................................................................................. 2: Name ........................................................................................................ Tel .................................................

Mobile ................................................

Email .............................................................................................................

NOTICE OF THE RIGHT TO CANCEL If this agreement is concluded in the simultaneous physical presence of the Agent and you the consumer, in a place which is not the business premises of the Agent you have the right to cancel the contract within 14 days if you wish. This right can be exercised by emailing us or delivering the cancellation notice provided overleaf within the cooling off period.

 The Agreement is being signed in the Agents premises, the cooling

ADDRESS OF PROPERTY TO SELL ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... CORRESPONDENCE ADDRESS ...................................................................................................................... ...................................................................................................................... ...................................................................................................................... INITIAL ASKING PRICE (not a formal RICS valuation) £ ................................................................................................................... AGENCY TERMS You will be liable to pay our fee, in addition to any other costs or charges agreed: (1) If at any time unconditional contracts for the sale of the property are exchanged with a purchaser introduced by us, or with whom we have had negotiations about your property, or, if Sole Agency is selected, with a purchaser introduced by another Agent. (2) If we find a ‘Ready, Wiling and Able’ purchaser and you withdraw for any reason SOLE AGENCY We will act as your Sole Agents for a minimum period of ............... weeks and will continue thereafter unless either party gives 14 days written notice after the sole agency period. If another agency is appointed the fee will increase to our standard multi-agency rate. MULTI AGENCY We will act as your Agent until either party gives 14 days written notice. WITHDRAWAL If you decide to withdraw your property from the market unsold, after the cooling off period has expired (if applicable) a withdrawal fee (in addition to any special arrangement cost still outstanding) of £…………. +VAT will be payable within seven days from the date your property is withdrawn. AGENCY RATE +VAT The final fee will depend on the Sale Price, examples based on Initial Asking Price. Agency type agreed, Sole Agency , Multi Agency  Sole Agency ...................% +VAT of final selling price (£ ............... Inc VAT) Fixed Fee £ ....................................+ VAT (£ .................................... Inc VAT) Multi Agency .....................% + VAT of final selling price ............................

off period does NOT apply and marketing will begin immediately

 The Agreement is being signed away from the Agents premises, the 14 day cooling off period DOES apply. You instruct us to begin marketing immediately on the understanding that a withdrawal fee of £250+VAT may apply if you cancel the contract

 The Agreement is being signed away from the Agents premises, the 14 day cooling off period DOES apply. You instruct us to wait 14 days to begin marketing

CLIENT IDENTITY We are required to prove the identity of clients selling property prior to the commencement of marketing. We may accept emailed or scanned documents from clients who are abroad where the cumulative weight of information presented and the risk levels associated with the transaction are balanced. We may use an online service to check identity, this is not a credit check. Two forms of identity are required: A document identifying the person, typically a Passport; And an addressed document, typically a Utility Bill 1:SELLER

2: SELLER

Identity Document

Identity Document

.......................................................

............................................................

Linking Document

Linking Document

.......................................................

............................................................

AUTHORISATION CLIENT AUTHORISATION I am entitled to sell the property and have read, understood and agree to the terms of this agreement. 1: Signed .......................................

2: Signed ............................................

Print ...............................................

Print ....................................................

Date ...............................................

Date ....................................................

Fixed Fee £ ....................................+ VAT (£ .................................... Inc VAT) Withdrawal charges may apply, please see terms overleaf.

AGENT AUTHORISATION I have verified the identity of the Seller(s) by checking the original documentation listed above. Agreement signed on behalf of the Agent

SPECIAL ARRANGEMENTS (to be paid on receipt of interim invoice)

Signed ...........................................

Position ...............................................

Print ...............................................

Tel .......................................................

Date ...............................................

Office ..................................................

 Yorkshire Post £ ................ +VAT

 Yorkshire Life £ ...................... +VAT

 Drone Photography £ .......... +VAT

 ................................ £ .......... + VAT

 Prof Photography £............ +VAT

 ................................ £ .......... + VAT

Head Office: Property House, Lister Lane, Halifax HX1 5AS T 01422 380100 E homes@charnockbates.co.uk W charnockbates.com


TERMS AND CONDITIONS OMBUDSMAN SCHEME We are members of a property ombudsman Scheme and follow their Code of Practice. The Code and Consumer Guide are available from www.prs.co.uk In the event that you have a complaint please discuss it with the Branch Manager. In the unlikely event that it can not be resolved the seller has the right of referral to them.

PEP POLITICALLY EXPOSED PERSON Domestic or foreign PEP’s are individuals who are or have been entrusted with prominent public functions, for example Heads of State or of government, senior politicians, senior government, judicial or military officials, senior executives of state owned corporations, important political party officials. A family member or close associate of any of the above. In signing this agreement you acknowledge that you must inform us if you are such a person.

CONNECTED PERSONS AND PERSONAL INTERESTS The law requires that we declare to prospective purchasers if you are related or connected in business to any member of staff in the Agency or any associated company. If you are such a person you must declare it to us

MARKETING/ASKING PRICE The Marketing/Asking price does not represent a formal valuation of the property and may change during the term of the agency but this will not affect the agreement itself.

IMMEDIATE START, WITHDRAWAL CHARGES AND TERMINATION 0-14 days from instruction on any agency type. If you have instructed us to commence marketing immediately and then cancel the contract within the first 14 days (if the ‘cooling off period’ cancellation rules are applicable) you will be liable to a withdrawal fee of £250+VAT. This fee will be calculated on the amount of work and the services which we have provided during the period up to the point of cancellation. This would also include commission if a buyer introduced by us purchases your property as explained under Fee Entitlement.

acquainted with that person. Please note the seller is not entitled to make a claim if there is any damage due to erecting a For Sale sign.

ENERGY PERFORMANCE CERTIFICATES EPCs give information on how to make your home more energy efficient and reduce carbon dioxide emissions. An EPC is required by law when a building is built, sold or put up for rent. It is valid for ten years. The seller and a person acting on behalf of the seller must use all reasonable efforts to ensure that an EPC is obtained within 28 days of marketing beginning. We can arrange an EPC for you or you may wish to provide your own. In the event that you supply your own we need a copy within 28 days from the start of this contract or we will be obliged to suspend marketing until it is made available to us.

PROPERTY DESCRIPTION Both the seller and Agent have a duty to ensure that any information provided about the property is accurate and not misleading. No information may be omitted which may impact on a prospective buyers transactional decision. You will be asked to complete a property questionnaire and provide us with relevant information about your property both prior to and during marketing. You agree to check the sales particulars and advertising description and notify us immediately of any inaccuracies. You must also confirm any information provided by you is true and be able to supply documentary evidence to substantiate any claims made. We reserve the right to start marketing with draft particulars.

UNOCCUPIED PROPERTY We act as sales agents only and under no circumstances do we take responsibility for unoccupied property. Unoccupied property can deteriorate quickly and we strongly advise clients to make arrangements for their property to be checked regularly by a competent person.

ACCESS TO PREMISES

From day 15 of instruction on a Multi Agency. You can cancel the contract by giving notice, the period of which is noted overleaf, with no penalty

If we hold a key to the property we will accompany any viewings unless agreed otherwise. If we arrange for someone to view an unoccupied property, we will agree the arrangements with you beforehand. It is our usual practice to release the keys to professionals who require access such as surveyors acting on behalf of purchasers. In order to avoid delaying the sale, once we have established their identity, they will be permitted unaccompanied access. Please advise us immediately if this is NOT acceptable. We will continue to seek the sellers permission to allow unaccompanied visits by any other third parties such as trades people or representatives or any utility companies.

CANCELLATION NOTICE

PUBLIC LIABILITY

From day 15 of the instruction with Sole Agency. You can cancel the contract giving 14 days notice after the exclusive period has elapsed. A withdrawal fee from day 15 will be payable within 7 days from the property withdrawing from the market.

Only complete, detach and return this section of the form if you wish to cancel the contract within the 14 day cooling off period, if applicable. This is not a dis-instruction form. I /We hereby give notice that I/ We wish to cancel my/our contract Sellers ....................................................................... Address .................................................................... .................................................................................. Signed ...................................................................... Print .......................................................................... Date ..........................................................................

FOR SALE SIGN Planning regulations permit the display of one advertisement, consisting of a single board or two boards joined back to back. You confirm that no other board other than ours will be erected, unless back to back as described. The legal responsibility that only one board is erected lies with both the seller and the Agent. It is important that you are aware that the provision by us of a For Sale board will be an introduction to a purchaser who subsequently exchanges contracts even if you were previously

We will be showing potential purchasers around your property. It is your responsibility to make sure that it is safe for visitors and that they will not come to harm. It is an express condition of this contract that you fully indemnify us against any claim made by any visitor for injury sustained on your property.

COPYRIGHT We retain the copyright to all advertising material used to market the property and reserve the right to use it for marketing initiatives following completion.

FINAL SELLING PRICE The Final Sale Price includes the price the property is sold for, the value of the fixtures and fittings and any other fees or incentives, before discounts, agreed between the buyer and seller.

SUB-AGENT We reserve the right to use sub Agents to assist in the marketing of the property.

OTHER SERVICES We reserve the right to offer a full range of other services to prospective purchasers which may include estate agency, financial services, removals, surveys

and conveyancing from which we may derive other commissions or fees.

READY, WILLING AND ABLE BUYER The law says a purchaser is a ‘ready, willing and able’ purchaser if they are prepared and are able to exchange unconditional contracts for the purchase of your property.

GENERAL DATA PROTECTION In signing this agreement you give consent for the Agent to process your personal data noted on this agreement and transmitted to you in future messages for the purpose of marketing the property. You authorise us to communicate your personal data to third parties who are a necessary adjunct to the marketing process, such as, but not limited to; Signboard Contractors, Solicitors and Financial Service providers. You may withdraw consent at any time and once our business relationship is at an end you may request we delete it

DISCRIMINATION We will not discriminate, or threaten to discriminate against any prospective purchaser for any reason.

FEE ENTITLEMENT The commission fee will be earned by us if we introduce, directly or indirectly a person who contracts to purchase the property during the period of the contract. We have a specific entitlement to a fee if: The property is sold to a family member; One of the owners buys another owners share (eg as part of a separation agreement); The property is sold to a Property Developer; The property is part exchanged; The property is sold at auction or is repossessed; If the seller withdraws for any reason after contracts are exchanged. We will have a commission fee entitlement if you terminate our agreement and then sell your property to a buyer introduced by us within six months of the date our agreement ends. However we give up that right to a commission if a buyer introduced by us goes on to buy the property through another estate agent, where the buyer is introduced to you by the other estate agent more than six months after our agreement ended. If no other estate agent is involved this time limit will not apply.

INTERESTED PARTIES If any individuals or parties have shown interest in purchasing the property prior to this agreement, privately or through another agent we will generally be entitled to our fees if we ‘introduce’ the buyers either directly or indirectly, eg after seeing a for sale board or identifying the property from published information on the internet. To avoid future disputes, it is therefore important that you tell us now. Even if you declare an ‘interested party’ it may be that the party has since lost interest. If we are able to revive that interest, we will be entitled to commission if it transpires we were the ‘effective cause of sale’.

PAYMENT Our fees along with the value added tax at the prevailing rate together with any additional costs agreed, must be discharged without deductions by the solicitor or conveyancer on or immediately after the date set for completion of the sale, and by signing this agreement you hereby irrevocably authorize the solicitor or conveyancer to do so. Should your account not be paid within seven days of completion, any discount will become void. Interest will also be added at a rate of 3% above Clearing Bank base rate from the date of completion.

DUAL FEE WARNING Please remember if you have instructed another Agent to sell your property on a sole agency/sole selling rights basis, you may be liable to pay their fee as well as ours. Please note that if a multiple agency arises you may be liable to pay a higher fee and another fee.

This form is copyright. Designed and produced by designhaus.uk T 01908 699840 W designhaus.uk

Custom December 2018 The Property Ombudsman


Country, Period and Fine Homes

Surveying Services

Land and Agricultural

New Home Developments

Bespoke Lettings

Auctions


Head Office: Property House Lister Lane Halifax HX1 5AS T 01422 380100

homes@charnockbates.co.uk www.charnockbates.co.uk A Walker Singleton Group Company


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