Complimentary October 2010
Living the Good Life
Bell & Howard Chevrolet Cadillac:
A True Community Dealership IREDELL LIVING • OCTOBER 2010
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Rock Barn Realty Serving the Unifour Area
The Laurels Three distinct models: The Turnberry, The Oakmont, The Augusta
Featured Listing: The Augusta The Augusta townhouse located on hole number 5 of the Robert Trent Jones, Jr. championship golf course. The host course for The Ensure Classic at Rock Barn.
Resale Properties Address Size Listing Price 3815 Rock Bridge Dr. 3BR/2.5BA $339,000 4BR/2.5BA $369,000 3603 Golf Drive 2756 Palmer Dr. NE 4BR/2BA $399,000 4BR/3BA $364,900 3952 Savannah Dr. 3860 Deer Run Dr. 3BR/2.5BA $479,000 4977 Timber Valley Ln 3BR/2.5BA $299,000 3BR/3BA $385,000 4014 Golf Drive 3756 Rock Bridge Dr. 3BR/2.5BA $379,000
The Oaks Lot # #5 #6 #7 #8 #9 #10 #11 #12 #17 #19 #20 #22 #24 #26
Address Size Listing Price 2771 Trent Dr. .95 $154,800 2787 Trent Dr. .66 $95,000 4198 Bob Jones Dr. .71 $110,000 4204 Bob Jones Dr. .80 $125,000 4209 Bob Jones Dr. .76 $95,000 4203 Bob Jones Dr. .77 $121,500 4195 Bob Jones Dr. .68 $124,200 4183 Bob Jones Dr. .66 $126,000 2734 Trent Dr. .65 $189,000 2762 Trent Dr. .64 $151,200 2782 Trent Dr. .74 $169,200 4136 Bob Jones Dr. .70 $171,000 4108 Bob Jones Dr. .71 $174,600 4078 Bob Jones Dr. .70 $194,950
www.rockbarn.com
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IREDELL LIVING • OCTOBER 2010
3 BR/3.5BA designs from 2800 to 3400 square feet Master & Primary living areas on the main floor Large open kitchens with granite countertops Upgraded cabinetry & stainless steel appliances Solid oak hardwood floors in select rooms Huge walk-in closets & jetted tubs in master suite Dramatic specialty ceilings Oversized 2-car garage with ample storage Low Homeowner Association Dues 50/50 Lease Incentive Program Available
Walnut Ridge 36 Magnificent Home Site Lots Starting at $95,000 This picture perfect community is the location you have always imagined for your dream home.
The Fairways/Lyle Creek/Golf Dr. Lot # #17 #6 #7 #49
Address Size Listing Price 3778 Rock Bridge Dr. NE .25 $95,000 3692 Rock Bridge Dr. NE .26 $153,000 3700 Rock Bridge Dr. NE .27 $148,000 3802 Lyle Creek Ave. NE .50 $95,000
Olde Savannah Address 2665 Gettysburg Place 2658 Gettysburg Place 2681 Williamsburg Drive
Size Listing Price .72 $68,000 .97 $68,000 .71 $53,000
Resale Lots #6 3611 3619 3793 2531
4041 Golf Dr. NE Bermuda Dr. NE Bermuda Dr. NE Sarazen Ct. Eagle Drive NE
3763 Golf Drive Conover, NC 28613
.70 .54 .55 .17 .83
$145,000 $175,000 $164,900 $89,000 $115,000
828.459.0011
Equinox
Traverse
Camaro
SERVICE SPECIALS
Front End Alignment
2-Wheel $39.95 4-Wheel $49.95 $10 Savings! Shims or slotting of struts extra.
Tuesday is Ladies Day!
Ladies receive 10% discount on labor and parts. Excludes oil change, tire rotations and state inspections.
(704) 873-9094
615 Gaither Road • Statesville (1-40 Exit 151) www.BellandHoward.com IREDELL LIVING • OCTOBER 2010
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from the publisher
Iredell Living the Good Life
Welcome to the October issue of Iredell Living Magazine. And thank you for picking up our inaugural issue. A county as large and diverse and wonderful as Iredell County deserves to have it’s own monthly magazine. We are pleased to be able to bring it to you. Our content will be positive, insightful and informative. We will always strive to publish a quality magazine that our readers will want to read from cover to cover. We appreciate the trust and confidence our advertisers have placed in us and we will work hard to earn it, producing a full color publication they will be proud to advertise in. Ask us how to get your business featured on a future cover of Iredell Living Magazine. We value our partnerships with both Chambers of Commerce and we look forward to working with them to help promote Iredell County. This county has many resources and opportunities and we look forward to sharing those with our readers. From North Iredell to Lake Norman and all points in between, we will celebrate living the good life. Thank you for reading the October issue of Iredell Living Magazine.
Myron Gough Publisher, Iredell Living
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IREDELL LIVING • OCTOBER 2010
October 2010
Publisher - Myron T. Gough 1670 E. Broad St. , Suite 195 Statesville, NC 28625 704-873-7307 Art Direction / Graphic Design - Kathy Wheeler Advertising Consultants - 704-873-7307 Linda Wilson - 704-657-0237 Debbie Sturm - 704-402-8513 Contributing Writers - Amy McCauley Karen Shore David Bradley Cover Photography - Shane Greene Photography Bell & Howard Chevrolet Cadillac E-mail submissions and ads: IredellLiving@gmail.com Website: www.IredellLivingMagazine.com Iredell Living reserves the right to deny any advertisement or listing. Submissions are welcome, but unsolicited materials are not guaranteed to be returned. Iredell Living assumes no responsibility for information, products, services or statements made by advertisers or editorial contributors. All rights reserved. Reproduction in whole or in part without written permission from the publisher is prohibited.
To Learn More Please Visit
Binder.ProAdjusterVision.com
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content
October 2010 8 • October Fun! 10 • How To Make Sure Your Kids Stay Safe This Halloween 12 • Bell & Howard Chevrolet Cadillac: A True Community Dealership 16 • Take A Day Trip 18 • October – Family Health Month 20 • How To Set Your Own Agenda 22 • 3 Things You Can Do Right Now To Get Kids To Listen 24 • Young Life: Youth Growing With Guidance 26 • Top 10 Secrets To Releasing Negative Self Talk 27 • Food! Broccoli Rice Casserole Meatloaf Ranchero 28 • A Word From The Mooresville South Iredell Chamber: Standing With Partners For The Greater Good 29 • A Word From The Statesville Chamber: Building Friendships Within The County 30 • Iredell Resources 6
IREDELL IREDELL LIVING LIVING •• OCTOBER OCTOBER 2010 2010
DWIS Statesville Living.eps 9/15/2010 8:24:02 PM
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Enjoy an elegant evening of dancing at its best featuring local stars paired with area professionals. Participation is tax-deductible. Proceeds benefit the MCCEE Scholarship Fund. For more information and tickets call (704) 878-4321 or visit www.mitchellcc.edu/dancing/ The Mitchell Community College Endowment for Excellence (MCCEE) is confirmed by the Internal Revenue Service as a tax-exempt organization under IRS Code, Section 501(c)(3), federal tax identification number 56-1961239.
The Stars Ashley Alexander Steve Bograd Kelley Daspit Andy Davis Cindy Floyd Jill Baker Gibson Sandra Gordon Mike Griffin Bill Long Suzanne Hedrick Osborne Dr. Dick Rankin Jared Reimann David Stamey Susie Wiberg Dr. Mario Zapata
IREDELL LIVING • OCTOBER 2010
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IREDELL LIVING • OCTOBER 2010
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770 Hartness Road Statesville, NC 28677 704.878.9800 IREDELL LIVING • OCTOBER 2010
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cover story Bell & Howard Chevrolet Cadillac:
A True Community Dealership By Amy McCauley
Photos: On the cover– Linda Howard, Treasurer and General Manager John Howard. Sitting is W.P. Howard, President and Owner of Bell & Howard Chevrolet Cadillac. Pictured–John Howard and Linda Howard. Opposite Page–Top, Mr. W.P. Howard. Bottom, from left to right–Tim Pope, Service Manager; Rhyne Scott, General Sales Manager; Linda Howard, Treasurer; John Howard, General Manager; Gordon Messer, Comptroller; Paul Stikeleather, Used Car Manager; Allen Pope, Service Director. 10
IREDELL LIVING • OCTOBER 2010
Thanks to a long, successful history, Bell & Howard Chevrolet Cadillac isn’t your typical auto dealership. And for the Statesville community, that’s a very good thing. Locally owned since 1927, the Bell & Howard story actually begins thirty years later - when Mr. E.R. Bell and Mr. W.P. Howard, both auto men, partnered in 1957 to purchase the dealership first founded on Meeting Street. At the time, the business was known as Scarborough Chevrolet. It remained that way until 1971, when the dealership moved into its current 54,000-square-foot facility on Gaither Road just off Exit 151 from Interstate 40. From that time forward, the names Bell & Howard became synonymous with Chevrolet – and an enduring family legacy – in Statesville.
department and asked if I wanted the job. And that’s how I got involved.”
“We grew up in the auto business,” says Mr. Howard’s daughter, Linda Howard. Linda started working at the dealership in 1982 and recently managed its former Chrysler Jeep store. Her brother, General Manager John Howard, got his first taste of the family business even younger.
The Howard family’s roots in the auto industry trace back to their maternal grandfather, Edward R. McHenry, who owned McHenry Chevrolet in Hickory and was part owner of City Chevrolet in Charlotte from 1948-51.
“I started cleaning cars at the dealership when I was thirteen,” John recalls. “I went to Appalachian and earned an accounting degree, but I always knew I wanted to be in the business. I’m the youngest of four, but Linda and I are the ones who got interested in the business and stuck with it. When I came in, I started as a salesman and worked my way up.”
“At that time, my father had been working in Trinidad for a tobacco company,” says Linda. “When he and my mother moved back to the States, our grandfather put our daddy in as new car sales manager at McHenry Chevrolet. When the dealership was sold, Daddy worked for Abernathy Chevrolet for a few years before joining with Mr. Bell to buy Scarborough Chevrolet.”
“Daddy didn’t show any favoritism,” Linda says of Mr. Howard. “I had to wait for an opening to work here. One day Daddy said there was a girl leaving the parts and service
Mr. Howard, who still serves as company president, has been influential in both the local community and the regional and state auto industry over the past five decades. But
IREDELL IREDELLLIVING LIVING••OCTOBER OCTOBER2010 2010
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© 2010 Shane Greene Photography
© 2010 Shane Greene Photography
while family was the foundation of the business, its employees are what have helped it thrive.
our employees. We remember them, which doesn’t happen at a lot of other places.
“People are what this dealership is all about,” says John. “My father and Mr. Bell always cared so much about the employees, and we do, too. In these troubled times we’ve had to make some tough decisions, but they’ve stuck with us. They’re very loyal people. We have some 40-year veterans working here. And my father, even though a stroke slowed him down a bit, still comes in every morning.”
“For me, it boils down to the family atmosphere here,” Scott continues. “This business is not just one of 20 or more dealerships owned by a large corporation. It’s a family dealership where everybody cares about what’s going on. It’s more than a job; it’s personal for all the employees and our customers. And it’s a great time to be a GM dealer. We still have to watch the bottom line, but we have a lot of great products coming in that will help us down the road.”
“Some customers come here strictly because of the people they deal with,” Linda adds. “Roger Jones, the service writer and assistant manager, has been with us since the early 1970s. Some people probably wouldn’t come if Roger wasn’t here anymore. And Allen Pope, our service director, has been with us since 1982. They know our customers, they know people by name and they know their history. People feel comfortable here.” Veteran sales manager Rhyne Scott, a 20-year employee, echoes those sentiments. “In today’s market, people have more choices. But when you’ve got employees who have been here 20, 30, 40 years, customers come back. They have that trust in the dealership and in 12
IREDELL LIVING • OCTOBER 2010
The future for the business looks bright – especially since it is now heralding the return of Cadillac to its inventory – and name – following the marquee’s one-year absence from the showroom floor. “We had been a Cadillac store for many, many years, and when GM transitioned several months ago, we were part of the wind-down for Cadillac dealers,” Scott explains. “Now we’re getting Cadillac inventory and getting ready to go strong for the 2011 model year and calendar year.” “When Cadillac shut down our operation, our customers were really upset,”
adds John. “Cadillac owners want quality and service, but they also want convenience. They didn’t want to drive to Charlotte to get their cars serviced. When we had an opportunity to bring Cadillac back, we jumped on it. All of our customers have been telling us how happy they are to see it return.” As with any business, making customers happy is key to the dealership’s success. Part of that satisfaction is reflected by the service department’s ranking of number one in their General Motors district for customer satisfaction. At the time this article went to press, the service department had held that ranking for four consecutive months. “This ranking goes back to taking care of the customers who come through our door,” Scott says. “Those rankings come from Customer Satisfaction Index surveys that customers fill out; it’s nothing you can buy. It’s from actual numbers based on true customer response.” “It’s pretty hard to get that ranking once,” adds Linda. “To earn it four months in a row is pretty amazing, and we commend our service department for making that happen.” Being recognized for outstanding service is a hard-earned accolade
© 2010 Shane Greene Photography
© 2010 Shane Greene Photography
that distinguishes Bell & Howard Chevrolet Cadillac among its peers. And while this dedication to service is evident at the dealership, it’s also apparent within the community. “Being locally owned, community involvement has always been important to us,” says Scott, who serves as a board member for the United Way. “We’re involved in everything from the United Way to the Chamber and other organizations that assist the citizens of this town and this county. We’re committed to helping people well beyond our front doors.” “Daddy always said, ‘We’re in this business to get repeat business,’” Linda adds. “He said that if you just go for the sale and try to make a large profit, you’ll upset people and they won’t come back. He knew we needed their loyalty, and the only way we’d get it was by treating our people right and our customers right.” The tradition of service started by Edward McHenry and passed down through Mr. W.P. Howard is clearly still alive and well at Bell & Howard Chevrolet Cadillac. For more information about the dealership, call (704) 873-9094 or visit them online at: www.bellhowardchevrolet.com http://twitter.com/bellandhoward http://bellhowardchevrolet.wordpress.com www.youtube.com/user/BellHowardChevrolet www.facebook.com/pages/Statesville-NC/Bell-HowardChevrolet-Cadillac/149120441782167.
Photos: Opposite page, left to right–Cadillac has returned to the Bell & Howard showroom. Roger Jones, Service Advisor.
© 2010 Shane Greene Photography
© 2010 Shane Greene Photography
Top left–Donn Wardo, Service Technician. Top, left to right–Service Department: Susie Dillard, Roger Jones, Brian Santos, Judy Beatty, Scott Mayhew, Tim Pope. Middle, left to right–Parts Department: David McCann, Tina Bogle, Perry Campbell, Allen Pope. Bottom, left to right–Sales Team: Gerry Kennison, Ashley High, Gary Styers, Rhyne Scott, Paul Stikeleather. IREDELLLIVING LIVING••OCTOBER OCTOBER2010 2010 IREDELL
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IREDELL LIVING • OCTOBER 2010
Envelope
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We Are Here To Help, When You Need It The Most! Our goal is to provide care for each resident in a manner that reflects concern for their individual needs, and respect for their dignity. We are dedicated to helping each resident reach their highest potential. We provide Skilled Nursing Services and Rehabilitation Services that include: • Stroke Recovery • Pain Management • Infusion Therapy • Physical, Occupational & Speech Therapy • Wound Care • Enteral Therapy • Pulmonary Management • Hospice Services • Arrangement for lab, x-ray, dentistry, podiatry, psychiatry, optometry, or any other required services.
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IREDELL LIVING • OCTOBER 2010
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Living The Good Life in Iredell County! A Publication of TOMMAR Publishing, Inc.
IREDELL LIVING • OCTOBER 2010
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Standing With Partners For The Greater Good
C
ongratulations to the fine folks with the newly expanded Iredell Living, and welcome into the southern area of our beautiful county! The MooresvilleSouth Iredell Chamber of Commerce is pleased to serve as a partner in the success of this publication. During a time where many businesses are fearful of branching out, this media team has obviously learned how to think about opportunities. It’s exciting to see how they have developed and harnessed their imagination while looking to the future. In the Chamber business, our partners are the key to our success and to the success of our community. Obviously as a business memberbased organization, we depend on our business and professional firms who invest in our program of work financially and with their time & talent. In return, the Chamber is able to offer a wide variety of marketing and advertising opportunities to assist those member firms in their connection to prospective clients and resources that can support their growth. The real partnership blossoms, however, when the owner realizes the intangible return through what the Chamber does for the community at-large.
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IREDELL IREDELL LIVING LIVING • • OCTOBER OCTOBER 2010 2010
Living in Iredell County is a blessing in itself because of the many golden nuggets that our area offers. Another important role of the Chamber is to constantly keep those nuggets polished so that the quality of life remains vibrant. That requires partnership with our service organizations, the arts community, parks & recreation, and many others. Meanwhile, if our quality of life is strong then our business community is enhanced and residents benefit. While the development of jobs in our area is important, the Chamber must equally focus on the development of skills and abilities in those jobs so that our companies are more effective and efficient in their operations. Our workforce development initiatives have never been more important as today’s businesses are forced to operate in a lean, mean mode. It is in collaboration with our educational partners and member resources that allows us to provide training, coaching, counseling, and retooling. Our work in public policy demands a partnership with all levels of government as the Chamber supports pro-business legislation. Educating the voters, grooming community leadership, focusing on infrastructure
issues such as transportation, and developing respected relationships with elected officials are key elements in our program of advocacy. As newcomers move into our county, the Chamber welcomes them with open arms and connects them with the necessary resources to plug into the community. We are the front door to the Mooresville-Lake Norman region… Our mission is to serve as a community champion and advocate for business. The MSI Chamber of Commerce values cooperation and wants to stand together with our partners for the greater good of Iredell living.
Karen Shore President and CEO Mooresville - South Iredell Chamber of Commerce
© Photo by Emily Krug
IredellFrom Chamber A Word The Mooresville-South Iredell Chamber of Commerce
© 2010 Linda Wilson
A Word From The Greater Statesville Chamber of Commerce
Building Friendships Within The County
H
aving come into Iredell
many of us, the first thought of getting
County five years ago with
away on a weekend is somewhere else
my family, I was thrilled
– how about a trip to a rodeo at Love
with all that the county had to of-
Valley, the Carolina BalloonFest in
fer; the rolling hills of North Iredell
Statesville, or the Race City Festival in
county, the beauty of Lake Norman
Mooresville?
and the economic engines of the communities in between. But as the time
I am thankful for the insight of Myron
has moved forward, I have often found
Gough and Kathy Wheeler for ex-
myself being micro-focused on the
panding the publication to include
world in which I find myself everyday.
the entirety of the county. The staff at
This publication, Iredell Living, gives
“Iredell Living” is truly civically ori-
me an opportunity to take a step back
ented, hoping that they, too, can help
and appreciate the bigger picture. Sometimes we focus so diligently on our differences that we fail to recognize our commonalities. Occasionally, we call ourselves citizens of Troutman, Statesville, Mooresville or any of the other municipalities as if that defines who we are. My hope is that we seek life outside of those artificial boundaries that are set by our governmental bodies. I hope that we let relationships define who we are. How does that happen? It happens partly by being intentional about building working and social friendships with those that live in other parts of the county. We have been elated with the publication, “Statesville Living” since its inception. We have found it to be a
great source of human interest stories, a blueprint noting cool things to do in the area as well as a great conver-
as we collaboratively make this the best possible county in which to live, work and play.
sation starter. As “Iredell Living”, we look forward to getting a better understanding of more things to do and people to see in this greater community in which we have all chosen to live. I expect we’ll find that we have much more in common than many of us realize. We have all seen challenging economic times over the last two years. The world has changed dramatically and now, more than ever, we need each other. It is important that we seek to take care of each other – through shopping locally – if not in your own town, at least in Iredell County. For
David Bradley President and CEO Greater Statesville Chamber of Commerce
IREDELL IREDELLLIVING LIVING••OCTOBER OCTOBER2010 2010
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© 2010 Photos by Linda Wilson
Iredell Resources Board of Elections
Department Listings www.co.iredell.nc.us
Voter Registration: 704-878-3140
Town of Mooresville
Fire & Police Emergency Services 911
STATESVILLE City of Statesville
704-663-3800 www.ci.mooresville.nc.us
Iredell County Sheriff’s Department 704-878-3180 • www.iredellsheriff.com
Iredell Public Library 704-878-3090 • www.iredell.lib.nc.us
Iredell Museums 704-873-4734 www.iredellmuseums.org
Iredell Arts Council 704-873-6100 • www.iredellarts.org
Iredell County Area Transportation System (ICATS)
704-878-3586 www.ci.statesville.nc.us
Mooresville - South Iredell Chamber of Commerce
Greater Statesville Chamber
704-664-3898 www.mooresvillenc.org
of Commerce 704-873-2892 www.statesvillechamber.org
Downtown Statesville Development Corporation 704-878-3436 www.downtownstatesvillenc.org
Statesville Convention & Visitors Bureau 704-878-3480 • www.visitstatesville.org
704-873-9393
Greater Statesville Development Corporation
Iredell County Veterans Office 704-878-3135
704-871-0062 www.greaterstatesville.org
Domestic Violence
Statesville Civic Center
704-872-3403 • www.nchealthinfo.org
United Way of Iredell County 704-872-3000 Iredell Referral Services 704-872-2900 www.unitedwayofiredell.org
Mitchell Community College
704-878-3493 www.statesvilleciviccenter.com
Statesville Recreation and Parks Department
704-658-2530 • www.mgsd.k12.nc.us
Mooresville Recreation Department 704-663-7026 www.ci.mooresville.nc.us
Mooresville Public Library 704-664-2927 • www.mooresvillelib.org
Charles Mack Citizen Center 704-662-3334 www.cmccmooresville.com
Iredell-Statesville Schools Statesville Fire and Police Non Emergency
IREDELL LIVING • OCTOBER 2010
Mooresville Graded School District
TROUTMAN
Boys & Girls Clubs
704-873-9622 • www.ymcairedell.org
Fire & Rescue 704-664-1338 Police 704-664-3311 www.ci.mooresville.nc.us
Town of Troutman
www.iss.schoolwires.com
YMCA Of Iredell County
Mooresville Fire & Rescue & Police Department Non Emergency
704-878-3429
704-878-3200 • www.mitchellcc.edu 704-397-2428 • www.piedmontbgc.org
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MOORESVILLE
Iredell County Government
Police - 704-878-3406 Fire - 704-878-3875 www.ci.statesville.nc.us
704-528-7600 www.townoftroutman.org
Troutman Police Dept. & Fire Dept. Non Emergency Police: 704-528-7610 Fire: 704-528-4576
at your service
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We’re in it for LIFE
! u o y r o f g n i r a c We’re all about
ns o ti a c lo 0 4 d n a s ie lt ia c e sp More than 90 doctors, 20 d Troutman - all here to care for you! e, Mocksville an ill sv re oo M , lle vi es at St in
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IREDELL LIVING • OCTOBER 2010