Repairs If yes, were you satisfied with how long it took to get the repairs done?
Have you reported any repairs in the past year? Yes
75%
No
Very satisfied
25%
35% 33%
Satisfied Unsatisfied
Were you satisfied with the standard of work?
37%
Satisfied
Very unsatisfied
12%
Very unsatisfied
46%
Very satisfied
Unsatisfied
21%
Took a little while to be done but I understand they may have been busy
7% 10%
In general, do you think the repairs service is...?
All of the repairs I know of have been dealt with brilliantly
Very good
29%
Good
46%
Poor
I fell downstairs after a light bulb went missing, light was replaced fairly quickly
Very poor
15% 10%
Do you have any ideas or suggestions about how we can improve the repairs service?
Let people decorate / repair own rooms Maybe shorter waiting times Respond quicker
Get more workers
8