FIND COMFORT + CARE.
makinglifebetterforpeopleimpactedbycancer.
Whether a client comes for five or 50 different service offerings, the Client Journey Navigator will be present and available, to answer questions and help support clients in their journey with the Center. Client Journey Navigators have varied check-ins with clients, depending on the level of client need and the preference of the client, as they access services across time at the Center.
WE'RE HERE FOR YOU.
The Client Journey Navigation team is meant to directly assist clients along the way, serving as the “insider” into all the Dempsey Center can offer.
Client Journey Navigators are clinically trained staff, holding licensure and education, with specific oncology training and education, so they are informed and aware of situations clients are most-likely facing.
CLIENT JOURNEY NAVIGATORS
CJNs help Dempsey Center Clients with...
Orienting newcomers (person with the diagnosis, family members and friends) to Dempsey Center programming and physical spaces.
Identifying Dempsey Center programming that is the best fit for the unique needs of every client and then assisting with scheduling and registration.
Guidance with external referrals
Providing external counseling referral list
Assistance with getting clients started with Youth and Family Services
Refresher
Dempsey Center orientations
When a client needs general Dempsey Center assistance/reorientation to services
It’s been over a year since a client last engaged in services
Helping client find specific DC programming
Reestablishing services when a client presenting with new cancer impact
Assistance to get a family member/friend/other connected with services
"Without Dempsey Center and all that it offers to us at no cost, I would not be in a healthy space, physically, spiritually or mentally. Thank you for all you do ”
