Customer
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Retention Strategies
01WhatisCustomer RetentioninSaaS? Howmanyclientsstickwithyourcompany overagivenlengthoftimeisknownas customerretention.InSoftwareasa Service(SaaS),userretentionisthe capacitytomaintainusers’interestand subscriptiontoservice. www.deliverable.agency SWIPE
EstablishSpecificExpectations Reworktheonboardingprocedure PutYourOfferinginPerspective ProvideLinkedUpsells Makeuseofclientjourneymapping CreateacommunicationSkills UserRetention StrategiesforSaaS Products 02 www.deliverable.agency SWIPE
Gainingnewclientsisexciting,but SaaScompaniesreallyprofitfrom keepingtheircurrentclientele. Becauseitboostsclientlifetime value,customerretentionisvitalto thehealthofaSaaScompany.
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Whyisitcrucial toretainSaaS customers? 03
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