COAA_30_Digital_LR

Contents

Thoughts on COAA

2 Way Back When ...

Over time, methodically – and making a lot of mistakes along the way – we were able to get a fairly large group of

8 Leadership & Principles

people, none of whom had ever known each other, to come together into a cohesive universe that’s now called COAA. Al Phillips Founder of COAA

12 Connecting I’m beyond proud to work for an organization I’ve been involved with since 2000 – first as a conference presenter, then as an Owner member, then as a volunteer, and now – since 2018 – as a part of the “small but mighty”

16 All About the People

COAA staff.

This book is meant to be several things ... a time capsule, a visual representation of our history, a nod of thanks to all the past leaders, members, and staff who got us to this point, and a celebration of 30

26 Events

meaningful years. I hope you’ll take the time to flip slowly through these pages and consider how fortunate we’ve all been to have a professional home with peers who truly “get it” and are trying their best to be more productive, more collaborative, and more joyous in their work.

30 Chapters

Howie Ferguson COAA Executive Director

34 Education COAA not only provides the opportunity for discussion between Owners

40 Impact

and partners, but the means to improve procedures, processes and practices that benefit all parties. Educational opportunities, resources, peer contacts and access to those that have solved the problem you are currently working on is invaluable. My association with COAA put the

44 Forward

satisfaction back in my work life. After a 40+ year career, I now look back and see that while I can point to many accomplishments, what I remember the most are the times when I felt I was able to help someone else achieve satisfaction in their work.

David Bammerlin Former President of COAA Texas Chapter Former COAA Board Member Former COAA Interim Executive Director

Mr. Terry Adsit

Ms. Linda Glaza-Herrington

Broward Community College

Meijer, Inc.

Davie, Florida

Grand Rapids, Michigan

Ms. Mary Buczynski

Mr. Charles A.B. Moore

Northwestern Mutual Life Insurance

United Parcel Service of America, Inc.

Milwaukee, Wisconsin

Atlanta, Georgia

Mr. Richard Dickman

Mr. Norman Neiterman

University of Virginia

Harvard Medical School

Charlottesville, Virginia

Boston, Massachusetts

Mr. Robert Downs

Mr. Douglas H. Rewerts

General Accident Insurance

The University System of Georgia

Philadelphia, Pennsylvania

Atlanta, Georgia

Mr. Ernie Etuk

Mr. Fred Wells

Housing Authority of Houston

Twentieth Century Realty, Inc.

Houston, Texas

Kansas City, Missouri

Mr. Ralph E. Giffin

Mr. Grover Wilcher

Washington County Board of Education

Truman Medical Center

Hagerstown, MD

Kansas City, Missouri

CONSTRUCTION OWNERS ASSOCIATION OF AMERICA, INC.

Way Back When ...

Construction Owners Association of America 1995 Founding Board of Directors

Through COAA, I had the opportunity to engage with industry leaders from across the country and share ideas for industry best practices and emerging ideas. This learning had immediate practical application to the projects my department was managing and also contributed to a positive and fulfilling career trajectory.

– B OYD BL ACK

What makes COAA special? COAA created an environment of openly sharing – whether it be problems or tested solutions - alerting us to new trends in the industry and networking with other Owners and our industry partners.

– T ERRY COOK

2

Way Back When ...

coaa.org

3

Way Back When ...

The thing that I always like most about COAA, and still do, are the genuine friendships that are formed. Yes, we go there first to progress our knowledge or our business activity, but there’s something special about COAA that brings out the best in our members. You can be mentored and be a mentor at the same time.

– D ENNIS SANSCHAGRIN

4

Way Back When ...

coaa.org

5

Way Back When ...

6

Way Back When ...

coaa.org

7

A

Leadership & Principles

Leadership & Principles S OF 202 4 , COA A’ S BOARD OF DIREC TOR S AND S TAFF ARE guided by (7) strategic goals that were established in 2016, then reconfirmed and refined in 2019.

Supporting these “North star” goals is a comprehensive Operations Plan that outlines ways, means, and strategies for achieving each of the strategic goals.

This living document is periodically revised and improved to remain current, accurate, and realistic.

Other guiding principles include COAA’s formal bylaws (updated in 2020), an addendum to those bylaws that outlines specifics of the Board and its officers, and an organizational Value Proposition that was created in 2017/2018 to help explain to the public what’s special and unique about COAA.

8

Leadership

coaa.org

9

Leadership & Principles 11 coaa.org Leadership

10

T

HIS SORT OF PEER-TO - PEER E XCHANGE IS COMMON AT COAA events and underscores why so many Owner organizations have been members for decades. Founded in 1994, COAA enables

“Yes – us, too! We dealt

Connecting

Connecting

with that very issue last year and here’s how we attacked it.”

Owners of any type, size, or sector to interact with, learn from, and share ideas with fellow Owners and industry partners to improve the project delivery process and experience.

In fact, COAA’s national conferences were renamed in 2021 to “COAA Connect” to emphasize the point that these gatherings are as much about connecting as they are about formal education. COAA Connect events illustrate the point that “the mortar is stronger than the bricks.”

12

Connecting

coaa.org

13

Connecting

14

Connecting

coaa.org

15

T

All About the People

All About the People ECHNOLOGY, ALTERNATIVE DELIVERY ME THODS, AND the Lean movement are great examples of the AEC industry trying hard to improve how projects are delivered. COAA agrees with

and has supported such efforts, but also believes strongly that project success ultimately comes down to people. From partnering in the 1990s to integrated delivery in the 2020s, COAA has always espoused the importance of human beings and their ability to communicate, collaborate, resolve issues, and continuously improve.

This – and the idea that there is such a thing as a “good Owner” – are pillars of The COAA Way, which was conceived in the 20-teens and formalized in 2018 with an official definition and a logo selected through a membersonly design competition (nice work, Clayco!). The COAA Way isn’t a recipe or a methodology. It’s a mindset and an approach that a team of PEOPLE – sharing BEST PRACTICES in a CULTURE built on trust & respect – will complete BETTER PROJECTS. Owners who already operate with The COAA Way mindset are naturally drawn to COAA. The organization’s challenge moving forward is to attract Owners who don’t ... and to help them consider a more collaborative, “all about the people” approach.

As an emerging professional, I think this has been the most important career development opportunity that I’ve had the chance to take part in.

Get involved and COAA will lead to great things ...reach out and get the people in your organizations involved.

– M ICHAEL RUBIN

16

All About the People

coaa.org

17

All About the People

18

All About the People

coaa.org

19

Owners

SPRING/SUMMER 2015

OWNERS

Owners

P ERSPECTI V E Fall 2002

O WN ER’ S

Spring 2010

The Magazine of the Construction Owners Association of America

FALL 2016

PERSPECTIVE

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

The Official Magazine of the Construction Owners Association of America

Project Leadership Award Winners

Create Your Own PMIS Build a Custom Database Using MS Access

THE OFFICIAL MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

Tools of the Trade

FEATURED INSIDE:

Project Leadership Gold Award Winner

Project Leadership Award Nominations

Delta/ JFK International Airport Redevelopment

+ Spring/Summer 2015

Dispute Resolution and the Owner and much more. . .

C O A A FA L L L EA D ER SH I P C O N FER EN C E L A S V EGA S D EC EM B ER 1 2 - 1 3

hidden risks of green buildings

1

integrated projeCt delivery

3/27/15 10:54 AM

OWNERS

Selecting the Right Project Delivery Method

Delay Claim– Snow, Rain,Sleet and Hail

2010 ConstruCtion foreCast

OP_1503_SpSuFinal.indd 1

Fall 2010

FALL 2017

PERSPECTIVE THE OFFICIAL MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

Spring 2003

Project Leadership Silver Award Winner

FEATURE ARTICLES COVER STORY 2002 COAA’s Project Leadership Award Winner

Empire State Building Retrofit

6

A Surety Bond Is Not An Insurance Policy

9

by John M. Sier, Esquire

Construction Mediation: A Practical Guide for the Project Owner

12

by George C. Reid, Esquire

Best Practices for an Owner During a Difficult Insurance Market

16

by Charlotte Smith-Wilkes

Selecting the Design Team – An Interview Process that Really Works

19

by Howie Ferguson

The Courts Have Spoken

Page 6

22

by Maureen P. Taylor, Esquire

COAA Fall 2002 Leadership Conference

26

COAA Spring Leadership Conference 2003

Project Delivery Methods: Making an Informed Decision

Covers

DEPARTMENTS

+

President’s Message

2

Executive Director’s Message

3

Board News

4

Calendar of Events

8

Local Chapter News

24

Member and Associate Member Profiles

28

SPECIAL SECTIONS

Achieving Project Excellence

Penn State Berks Campus Gaige Technology & Business Innovation Center

COAA New Members

32

2002 Membership Application

32

Spring Conference Registration Information

Pull Out Brochure

The Drake Hotel

Industry Q & A

THE OWNER’S PERSPECTIVE is the bi-annual journal of the Construction Owners Association of America, Inc., Two Paces Ferry, Suite 1710, 2727 Paces Ferry Road, Atlanta, Georgia 30339 (800) 9942622. Postage at Atlanta, GA and additional mailing offices. Dues include $50.00 for annual subscription to THE OWNER’S PERSPECTIVE. Send address changes to address above. Opinions expressed in THE OWNER’S PERSPECTIVE, including editorials, are those of the individual authors and do not necessarily reflect policies of the Construction Owners Association of America, Inc., unless so stated. Advertisements do not necessarily represent endorsement or support by the Construction Owners Association of America, Inc.

Pictured on the cover is the 2002 Leadership Award, the Leander Independent School District.

Shown is the Entryway of the Artie L. Henry Middle School, in Cedar Park, TX.

Owners

Project Leadership Silver Award Winner

1

www.coaa.org

Owner’s Perspective

Owners

Fall/Winter 2014

Summer 2010

thE MAgAzinE of thE ConStruCtion oWnErS ASSoCiAtion of AMEriCA

Winter 2010

Spring 2011

Project Leadership Silver Award Winner

Owners

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

2010 Year-End Report

Through Design Project Leadership Prevention A New Way of Looking at Safety— silver Award winnersand Sustainability

Brand Building Jobsite Safety: Creating a Culture of Safety

+

Project Leadership Silver Award Winner

Industry Q & A

Fall 2008

Wake Forest Biotech Place

THE MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

The Official Magazine of the Construction Owners Association of America

Ohio State University's CBEC Building & San Antonio's Henry B. Gonzalez Convention Centre

Owners

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

Effectively Managing the Challenges of GMP Contracts OP 1309 FallWinter.indd 1

8/22/13 12:35 PM

Project leadershiP award winners university of Florida Proton therapy institute

Odegaard Undergraduate Library Renovation BiM for oWnErS

LABOR MARKET Q&A | SAFETY FIRST: WHY SHOULD OWNERS CARE? | COLL ABOR ATION THROUGH CONS TRUC TABILIT Y R E VIE WS | C H A L L E N G E S O F E A R LY C O M P L E T I O N S C H E D U L E S |

Owners

16105_OP_FALL-2016_redesign_regig_smaller.indd 1

+ Perspective

Owners

Summer 2011

THE MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

BIM for FIM/BIFM

lAunCh gAP AnAlYSiS

Owners

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

2007 golD AWArD WiNNEr

Fall 2003

OP_1409_FallWinter_v4.indd 1

Project Leadership Gold Award Winner:

1 9/10/14 5:35 PM

Miami International Airport’s North Terminal

The Magazine of the Construction Owners Association of America

COA A 2017 SPRING CONFERENCE REVIEW | M E M B E R Q & A : B R E N T DA R N E L L | KEEPING YOUR PROJECT ON SCHEDULE | OW N E R A LE R T S | A R T O F PROJ EC T B U DG E T M A N AG E M E NT

Project Leadership Award Winners

OWNERS

also in this issue Point/counterPoint: beyond leed • consensusdocs • state chaPter news All Grown Up: The Evolution of Job Order Contracting

Finish Strong Project Closeout Best Practices

2017-10-26 10:40 AM

OP_1112_Winter.indd 1

12/20/11 9:59 AM

PERSPECTIVE OWNER’S

September 2001

T h e M a g a z i n e o f t h e C o n s t r u c t i o n O w n e r ’s A s s o c i a t i o n o f A m e r i c a

SPRING 2016

PERSPECTIVE THE OFFICIAL MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

Project Leadership Silver Award Winner

University of Washington Bothell Discovery Hall

FEATURED INSIDE: Nominate A Project For the COAA Project Leadership Award COAA Launches “Owner Training Institute” and much more. . .

Norm Neiterman, A Founder of The Construction Owner’s Association of America

COAA Fall Leadership Conference Scottsdale November 13-14

city of peoria

OWNERS

PERSPECTIVE OWNERS

2016-10-03 10:11 AM

Spring 2008

west Forsyth high school

Winter 2011

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

Fall/Winter 2014

17014_OP_Fall-2017.indd 1

Change on the Horizon

Project Leadership Gold Award Winner

SuBContrACt BonDS AnD DEfAult inSurAnCE

OP 1509 Fall Winter 2015 v4.indd 1

9/1/15 5:06 PM

SUMMER 2016

PERSPECTIVE

Project Leadership MD Anderson Brain suite Gold Award special Award

THE OFFICIAL MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

for a special program

Project Leadership Silver Award

Pennsylvania State University's Health and Human Development Building

Western Michigan University's Homer Stryker M.D. School of Medicine

+

Owners

PR E PA R ING FO R P OS T OCC U PA NCY | SIMPLE TEAM 2009 B U I LD I N G S EC R E T S | Q & A W ITH Spring COA A'S GW E N G L AT TE S | C OA A' S 2 016 S P R I N G OW N E R S L E A D E R S H I P C O N F E R E N C E |

10167_OP_Summer-2016_redesign_regig.indd 1

2016-07-29 10:03 AM

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

20

Owners COAA 30 Years

ProjeCt leadershiP award winners

Owners

also in this issue WANTED: TrAiNiNg for oWNErs • kiDs AT hEArT • sTATE chApTEr NEWs

Winter 2009

the Magazine of the ConstruCtion owners assoCiation of aMeriCa

OWNERS

More Than Just Testing

Commissioning as an Integral Quality Control Process

the Magazine of the ConstruCtion owners assoCiation of aMeriCa SPRING 2017

Beyond Construction

PERSPECTIVE

The University of Texas Utilizes BIM as a Methodology for Facility Maintenance and Operations

THE OFFICIAL MAGAZINE OF THE CONSTRUCTION OWNERS ASSOCIATION OF AMERICA

Project Leadership Gold Award Winner

Fall 2011

EVOLUTION OF A DESIGN AND CONSTRUCTION DEPARTMENT | BEST

Project Leadership Gold Award Winner University of Texas at Arlington College Park Center

coaa.org

21

LeArn.LeAd.COLLAbOrAte.CeLebrAte.

® COAA Fall ‘04 Conference Registration Form 1.

Registration Information

Registration Category

Owners Leadership Conference Earlybird Rate MEMBERS ❏ Regular Member (Owner) $695 ❏ Additional Delegate from same company $495 ❏ Associate Member $895 ❏ Exhibitor $1500 NONMEMBERS ❏ Owner $895 ❏ Non Owner $1095 ❏ Exhibitor $1700 OTHER ❏ I will participate in the Project Tour $0 ❏ Spouse Registration $ 75 (Includes breakfasts, Project Tour and evening receptions only)

First COAA chapter chartered

TOTAL

PERSPECTIVE ACCOMMODATIONS RATES Sheraton Music City Hotel $ 99.00 Owners 777 McGavock Pike $139.00 Associates Nashville, TN 37214 T h e M a g a z i n e o f t h e C o n s t r u c t i o n O w n e r ’s A s s o c i a t i o n o f A m e r i c a

CONSTRUCTION OWNERS ASSOCIATION OF AMERICA TWO PACES WEST, SUITE 1710 2727 PACES FERRY ROAD ATLANTA, GA 30339 (T) 1-800-994-2622

$795 $595 $995 $1600 $995 $1195 $1800 $0 $100

These room rates are for single or double occupancy. Subject to availability, COAA’s group room rates plus tax will be available to all delegates 2 days before November 3 and 3 days after November 5.

Hotel. There is a complimentary Sheraton Music City Hotel shuttle service between the hours of 5:00 am and 12 midnight.

The shuttle arrives at the airport on the hour and half-hour until 4:30 pm at which time the service changes to “on-call.”

availability cannot be guaranteed after October 11. All rooms must be guaranteed by the attendee with a credit card.

then go down one level to “Airport Shuttle” pick-up to wait for the shuttle.

HOTEL CHECK IN/CHECK OUT POLICY: Check-in time is 3:00 pm and checkout time is 11:00 am.

DRIVING: Complimentary parking is provided by the hotel to all attendees with automobiles.

HOUSING CANCELLATION POLICY: No refunds will be issued if the hotel reservation is cancelled less than 24 hours prior to scheduled date and time of arrival. COAA must receive your housing information and deposit no later than October 11.

Reservations made after October 11 will be processed on rate and space availability basis.

CLIMATE AND DRESS: Fall is by far the best time of year to visit Nashville, TN. Temperatures are mild with an average high of 62 and an average low of 42, and the humidity is at its lowest.

Fall foliage puts on a gorgeous display, with late October and November typically the peak times for leaf color. Business Casual attire is appropriate for all conference events.

Owners Leadership Conference

November 3 – 5, 2004 Sheraton Music City Hotel Nashville, TN

Owners Leadership Conference and 10th Anniversary Celebration

Method of Payment

PROJECT TOUR – COUNTRY MUSIC HALL OF FAME – BEHIND THE STRINGS

Please tell us….

❏ Yes ❏ Yes ❏ Yes ❏ Yes

COAA is established

conferences officially

by Al Phillips as an

named Construction

Atlanta-based 501c(6)

Owners Leadership

nonprofit corporation

Conference

1995

❏ No ❏ No ❏ No ❏ No

1997

1998

1999

NEW DAY, NEW CHALLENGES

Representatives from the city of Nashville will be on hand to make dinner reservations throughout the day on Thursday for the Dine Around in downtown Nashville. COAA will provide round trip shuttle service from the hotel to the downtown area so that delegates can enjoy fine or casual dining and the nightlife of Printer’s Alley.

COAA logo

2000

Nashville, TN

Owners Perspective

2001

First conference

First Project

held in Nashville

Leadership

2002

Award conferred to Gwinnett

2003

FALL Owners

LeAdership

COnFerenCe

conference in Nashville

webinar

2006

Hired professional management

2007

2008

First COAA

Consensus

scholarship

DOCS

awarded

company

20

The COVID-19 pandemic changes the world, but COAA

YEARS

eForum

Join us in Atlanta as we celebrate COAA’s 25th Anniversary, where it all began back in 1994.

and events

The COAA Way

REGISTRATION IS OPEN!

defined and adopted

COAA-Wisconsin

as tenet of COAA

launched as 10th

• Access to All Conference • Conference Bag, Name Sessions Tag, and Program • Networking Receptions • Special Thursday event • Meals and Breaks Casino & Karaoke Night • Mobile App that Includes • Approved Sessions for AIA Presentations and Handouts Learning Units • Exhibits • Certificate of Completion

2012

2013

2014

2015

2016

2017

Interested in sponsoring or exhibiting?

Jill McKenzie | jmckenzie@coaa.org | 678.426.2771

Room Rate Crowne Plaza Ravinia 4335 Ashford Dunwoody Rd. $192 + taxes Atlanta, GA 30346

chapter

2018

2019

25 yea rs

agreement signed

County (GA)

the year

Wisconsin Chapter

Construction Owners Association of America, Inc. 5000 Austell Powder Springs Road, Suite 217 Austell, Georgia 30106

from outsourced 25 CONFERENCE REGISTRATION INCLUDES: years to in-house staff

2011

with celebrations throughout

35 years and younger

2010

30th Anniversary

Launches

Nashville, TN | loews vaNderbilT hoTel

DISCOUNTED RATES AVAILABLE FOR COAA changes OWNER EMERGING PROFESSIONALS!

2009

Commemorated

xChange

adapts and thrives

November 19 – 21, 2014

opened First COAA

2005

a Town Hall

Visit coaa.org/conference or call 800.994.2622 for more information. Early rates expire Sept. 12.

Anniversary at fall

2004

conferences and

conference in Nashville

Center

Celebrated 10th

Magazine published

3 VIRTUAL

Anniversary at fall

Career

Sheraton Music City Hotel

COAA hosts

Celebrated 20th

redesigned

November 3 - 5, 2004

First issue of

Explain ____________________________

Mail or fax registration form with payment to: COAA, Inc. • Two Paces West, Suite 1710 • 2727 Paces Ferry Road • Atlanta, GA 30339 • (F) 404-577-3551 Questions? Call 1-800-994-2622.

1996

Things Change

DINE AROUND

Biannual national

1994

Change...The More

Norm Neiterman, A Founder of The Construction Owner’s Association of America

Housing Reservations

Arrival date ____________ Departure date _____________ Occupancy type/special request _______________________________ ❏ Visa ❏ MasterCard Card Number: ________________________________________________ Expiration: _______________ Name as it appears on Card: _________________________________ Signature: ____________________________________ (Print) Is this your first Owners Leadership Conference?

Do you have any special meal requests?

Are you interested in sponsorship?

I would like membership information.

The More Things

The Country Music Hall of Fame® and Museum is a top destination of country music fans worldwide. This extraordinary 135,000-square-foot facility contains more than one million artifacts, photos, recordings and films. COAA will take you “behind the strings” with the museum’s architect, Seab Tuck, Tuck Hinton Architects, who will explain how the facility’s symbolic design celebrates country music. COAA attendees can also experience the largest popular music museum in the world and a history of America’s music through exhibits, entertaining films, interactive displays and an incredible array of costumes and instruments.

Please see registration brochure for Sheraton Music City Hotel rates, information and policies.

A first night’s deposit (by credit card) is required for room reservations.

5.

PAID

course held in Scottsdale

AIRPORT TRANSPORTATION: The Nashville International Airport is less than 3 miles from the Sheraton Music City

____________

❏ Registration Payment Enclosed ❏ Visa ❏ MasterCard Card Number: _________________________________________________ Expiration: _______________ Name as it appears on Card: __________________________________ Signature: ____________________________________ (Print)

4.

US Postage

Lexington, KY

Permit No. 850

Cancellation Policy Cancellation received 30+ days out = 25% penalty; 8-29 days out = 50% penalty; 0–7 days out = 100% penalty

3.

Presorted Standard

The More Things Change...The More Things Change New Day, After 4:30 pm the shuttle will transport/pick-up guests to/from RESERVATIONS: All hotel room reservations must be made ® through COAA’s Headquarters Office via the registration form. the airport as soon as notified. Guests should go to the Baggage First Owner Training Institute The DEADLINE to reserve a room through COAA’s block and Claim area to retrieve luggage, then proceed to the phone bank New Challenges guaranteed rates is Monday, October 11. Hotel room rates and and depress #46 to arrange for shuttle pick-up. Guests should

If received after Oct. 11

___________

September 2001

OWNER’S

It’s easy to register! ✔ Complete online registration form at www.coaa.org. ✔ Fax your completed form with credit card information to 404-577-3551. ✔ Mail your completed form with payment to: COAA, Two Paces West, Suite 1710, 2727 Paces Ferry Road, Atlanta, GA 30339

Name: __________________________________________________________________ Title: __________________________________________________________________ Organization: __________________________________________________________ Address: ________________________________________________________________ City/State/Zip: ________________________________________________________ Telephone: __________________________ FAX: ___________________________ Email: __________________________________________________________________

2.

Po l i c i e s a n d I n f o r m a t i o n

2020

2021

2022

2023

2024

Celebrated

Adopted COAA

Launched

25th Anniversary

Connect as the

The COAA Way

at fall conference

new name for

Podcast

in Atllanta

the national conferences

2019 COAA Fall Owners Leadership Conference NOVEMBER 13-15, 2019 Crowne Plaza Ravinia | Atlanta, GA

celebrating 25 years where it all began

coaa.org

podcast MEMBERSHIP STATISTICS

MEMBERSHIP STATISTICS

MEMBERSHIP STATISTICS

MEMBERSHIP STATISTICS

MEMBERSHIP STATISTICS

MEMBERSHIP STATISTICS

Owners: 166

Owners: 290

Owners: 1,093

Owners: 1,916

Owners: 1,829

Owners: 3,436

Associates: 30

Associates: 54

Associates: 171

Associates: 218

Associates: 209

Associates: 347

C

Events

Events OA A E VENT S ARE WHERE CONNEC TION AND EDUC ATION intersect. Whether attendees are discussing a COAA Connect keynote speaker over cocktails, brainstorming solutions to region-

specific challenges at a chapter forum, participating in a small group exercise during an Owner Training Institute® course, or chatting during a webinar ... learning occurs in a variety of ways at COAA events.

For many years, COAA thrived almost solely on bi-annual national conferences and chapter events. As the world shifted in the aftermath of the COVID-19 pandemic, COAA began offering more virtual offerings ... some just for members, others for anyone, and all at no cost. This approach continues through and beyond the 30th anniversary to help ensure Owners – even those who can’t attend the national conference or don’t live where a chapter exists – remain connected to peers around the country.

26

Events

coaa.org

27

Events

28

Events

coaa.org

29

C

Chapters

Chapters OA A’ S CHAP TER S EMBODY THE ORGANIZ ATION ’ S mission to help Owners be better Owners at the grass roots level.

They offer tailored content relevant to each state or region through

a blend of educational and social gatherings. Chapters also offer members the opportunity to get involved through a variety of task-oriented leadership positions that often serve as a gateway to deeper involvement on the national level.

30

Chapters

coaa.org

31

Chapters

32

Chapters

coaa.org

33

A

Education

Education CHIE VING THE “ HELP OWNER S BE BE T TER OWNER S ” mission leans heavily on education. Much of that education is furnished through in-person and virtual events but COAA provides

other resources to help members and non-members grow, learn, and ultimately lead projects more successfully.

For much of COAA’s history, such non-event education was provided in written form through newsletters, the Owner’s Perspective magazine (once printed, now digital since 2018), and the members-only eCatalog.

More recently, multimedia content was created to align with how people consume information in the 2020s.

One example of this – launched during the 30th anniversary year – is The COAA Way Podcast. Bite-sized interviews with Owners, builders, design professionals, and other industry stakeholders offer listeners candid insight on career advancement, problem solving, conflict resolution, leadership, and other relevant subjects.

34

Education

coaa.org

35

Education

®

36

Education

coaa.org

37

Education podcast

38

Education

coaa.org

39

C

�mpact

�mpact OA A’ S IMPAC T OVER 30 YE AR S C AN ’ T BE ME A SURED BUT is significant. That impact has primarily been on people and their organizations – whether members or not – with literally tens of

thousands of Owners and others attending COAA events to learn, share, and connect. Those people – freshly armed with best practices, emerging trends, process improvement ideas, and other information – returned home with renewed energy and confirmation that “we’re not alone” with respect to the complexities & challenges of project management. Those who were or became COAA members were able to extend the learning beyond events, and a subset of them leveraged COAA volunteer and leadership opportunities to grow even further, both personally and professionally.

COAA has also impacted the industry at large – first by ensuring that the Owner’s voice was heard, and then by highlighting issues of importance to Owners. From alternative project delivery methods, sustainable design & construction, and the advent of Building Information Modeling ... to heightened emphasis on team-building and soft skills, workforce development, and mental health ... COAA has consistently fostered the discussion of topics & trends “before they were cool.”

COAA recognizes superior Owner project management each year with its Project Leadership Award and has donated roughly $60,000 since 2008 to deserving college students with a scholarship named for COAA founder Albert E. Phillips.

40

Impact

coaa.org

41

�mpact

Beginning in 2019, COAA expanded its sphere of impact & influence with the COAA Cares initiative. By Connecting Attendees with Rewarding Experience & Service, the organization has impacted communities across the U.S. and drawn attention to worthy charitable causes, both within and outside of the AEC industry.

42

Impact

coaa.org

43

C

Forward

Forward OA A HA S GROWN AND THRIVED OVER 30 IMPAC TFUL years, with much to be proud of and many who made it possible.

But COAA and its members are all about looking forward,

continuous improvement, and solving the next challenge.

The organization’s second 30 years will be shaped by Owners and Associates who are just entering the workforce in 2024. COAA is committed to attracting this next generation of industry leaders, who will continue – perhaps in different ways – building peer networks, sharpening their skills, and advancing their careers through engagement and education.

Looking ahead, COAA will no longer be “the industry’s best-kept secret,” but THE premier Owners’ organization ... unafraid of change but still mindful of its roots and devoted to The COAA Way of doing business.

44

Looking Forward

coaa.org

45

COA A promotes facility Owner leadership and continuous improvement in the planning, design, and construction process through education, collaboration, and information exchange.

coaa.org