Foothold Technology AwardsU brochure

Welcomes the

CLASS OF 2019

# AWA R D SU2 01 9

TA KE A LOOK...

Take a look at how the Foothold community has grown over the last 20 years.

28 STATE S

FL

& 2 T ER R I TOR IES GUAM

PU ERTO R ICO

x 1,139,170 I ND I VI D UAL LI VE S I MPAC T ED

O U R LONGE ST STANDING C L IE NT AGE NCY IS

20+ YE AR S

OU R AV ER AGE CL IEN T AGENCY T EN U R E IS

6+ Y E ARS

x 10,000 3 0,0 00 US E R S I N AWA RDS PER MONT H

AG E N C I E S AC C E S S AWAR DS NAT IONWIDE

OUR C LIENT AG ENCY'S HAV E A N AV ER AGE OF 150 E M PLOYEES

x 10

INFORM AT I ON D E S K At AWARDS U, our mission is to make you better AWARDS users. With that in mind, we have add-on options to make your data documentation more robust and give you the tools to ensure better documentation and care. Next to each session description you will see an icon, which corresponds to an add-on product as indicated in the chart below. If you are interested in learning about these products, please stop by our booth on the 9th and 10th Floors.

IMO

VPAC

BillingBuilder

ERx

Med Support/ eMar

Interop

AWARDS InSights

E-labs

OFFI CE HOU RS OfďŹ ce hours will be held for in-person attendees during the panel after lunch. If you're interested in discussing a topic 1-on-1 with Foothold staff, sign up at any Information Desk.

NURS I N G MOT HERS We have arranged for a private space to be available in case you need to use a breast pump. Please take the elevator down to the 6th Floor of NYU Kimmel center. The oor receptionist will provide you a room. If you have any issues, contact any Foothold Staff member.

@footholdtechnology

@footholdtech

AG EN DA TIM E

D E TAIL S

R OOM

8:00 AM

Registration

Lobby

9:00 AM

Welcome Remarks

Rosenthal

9:05 AM

2019 Highlights from the CEO

Rosenthal

9:15 AM

Certification Presentation

Rosenthal

9:30 AM

Session Highlights

Rosenthal

9:45 AM

Impact Prize Winners Announced

Rosenthal

9:50 AM

Break

10:00 AM

AM Session I • A Lecturer’s Guide with David Bucciferro: How

914

Today’s Federal Initiatives Affect You • Preparing for the 2019 HMIS Data Standards

905/907

• Voted Most Likely to Succeed: Best of 2019

909

Enhancements • Midterm Check-In: Evaluating and Improving Your AWARDS Use 11:10 AM

Break

912

AG EN DA TIM E

D E TAI LS

11:30 AM

AM Session II

R OOM

• Be Inspired: AWARDS Impact Prize Winners

909

• Statistics 201: Business Intelligence with

914

AWARDS InSights • Extracurricular: eMAR

905/907

• First in Your Class: Tips for Succeeding at AWARDS U

912

12:30 PM

Lunch

Rosenthal

1:30 PM

Executive Panel Discussion

Rosenthal

1:30 PM

Office Hours

2:30 PM

Break

2:45 PM

PM Session I • Into the Wild: HIPAA Survival Training

912

• Guided Analysis: Exploring the 837 Claim File

909

• It’s All About Team Spirit: A Day in the Life of a

914

Local Help Desk • Renewing your Inner Helper 3:55 PM

Networking Reception

4:30 PM

Raffle Winners Announced

905/907

GU EST P RESENTE RS S H ANA LO RY Alpine Investors Shana’s passion for understanding people and aligning them to their highest expression of self led her to pivot from her career in advertising strategy and become a trained and certified coach and workshop facilitator. Her personal mission is to heal the American workplace. She has worked with hundreds of creative industry professionals to level-up their careers, has taught goal-setting workshops, and has worked in Learning & Development at Citigroup, facilitating leadership development workshops for mid-career managers. Shana is currently a PeopleFirst facilitator with Alpine Investors, a San Francisco-based private equity firm.

BI LL HERRIC K Catholic Charities Steuben, NY Bill Herrick is the Data Coordinator for Catholic Charities of Steuben, a role he's been in only since the beginning of 2019. Bill has been with Catholic Charities of Steuben in various counseling and supervisory roles for over five years supporting people with substance abuse disorders and working with people in poverty.

As Data Coordinator, Bill trains over 30 staff to enter data accurately in AWARDS, provides Helpdesk Support, runs various reports for funders, and provides needed data to different staff and committees. By the end of the year, Bill will have onboarded and trained another Catholic Charities of Steuben program to use AWARDS instead of using paper documentation. Bill's work has helped programs to input data more accurately in order to procure more funding. He has also modified various AWARDS reporting mechanisms in order help programs keep better track of their data so that programs do not have to use the dreaded spreadsheet. This new Data Coordinator position at Catholic Charities of Steuben has expanded quickly as the agency moves towards Value Based Payment with various funders including Medicaid. In Bill's free time, he enjoys spending time with family, making wine, and listening to music.

G UEST P RESENTE RS GE OFF C O OPER CaraSolva Geoff Cooper is President of CaraSolva CaraSolva which delivers Electronic Point of Care Medication Management for Human Services Healthcare providers. Previously he was CIO of Sunrise Medical a manufacturer of Home Medical Equipment products including: Hoyer Lifts, Quickie wheelchairs and Dynavox speech devices. Geoff served on the University of Colorado Business School IT Advisory Board, and taught the Technology and Privacy class. He is a past President of the Colorado Chapter of the Society of Information Management (SIM), and was previously named to the CIO magazine High Performance 100. Geoff obtained a BS degree from the University of Wisconsin-River Falls and a MBA from the University of Michigan.

K E VI N LU FF CaraSolva Kevin Luff is the Vice-President of Sales Operations for CaraSolva.

CaraSolva provides eMAR and point-of-care services for Human Services Healthcare providers. Prior to joining CaraSolva, Kevin had spent the previous 18 years focused on software solutions for development testing/quality assurance and performance/availability monitoring for Enterprise Applications. In Senior Sales Management roles at Hewlett-Packard, Mercury, and Freshwater Software, Kevin had responsibility managing sales operations to all segments and verticals in the marketplace, from Fortune 500 to Small and Medium Business (SMB). Kevin earned a BA in Communications from the Lewis & Clark College in Portland, Oregon and an MBA, with a focus in technology, from the University of Denver. Kevin is an active participant in the non-proďŹ t community of Boulder. He is a long-time Board Member of Emergency Family Assistance (EFFA), recently serving as Board President.

G U EST P RESENTE RS K R IST EN BU LAS Department for Persons with Disabilities, NJ Kris joined DPD in 1998 after earning her bachelor's degree in Psychology from Montclair State University. She has worked in several capacities at DPD including: as Area Supervisor at Gruenert Center Day Program, as Associate Director of Wallace House group home for four years and was then promoted to Personal Plan (IHP) Coordinator at Gruenert Center in 2011. She then became DPD's first Support Coordinator in 2013 during when NJ DDD moved from a contract based payment to the Fee for Service model. She was promoted to Director of Support Coordination in late 2014. Kris has enjoyed the opportunity to oversee and shape the program as it has grown, now serving over 200 individuals in Sussex County. In addition, since 2013, she has also served as the agency administrator of AWARDS for DPD, and was directly involved in the agency’s initial set-up, implementation and training for staff to use AWARDS. She continues to work towards increased usage and understanding of the system for all staff at DPD.

MI CHEL E MEYER Department for Persons with Disabilities, NJ Michele is a graduate from Montclair State with a B.S. in Psychology. She has been working in the field of adult services for the past 20+ years and has held many positions working extensively in residential and day programs. She has been a Program Manager, Director of Residential Services and Director of Quality Assurance and Operations. She was the lead in the, customization implementation, training, and oversight of the AWARDS program at JSDD from 2013-2019; and is the Co-chair of the Committee of NJ Provider agency users of Foothold Technologies AWARDS. She has been very proactive in developing a supportive network of professionals. Now at DPD as the Compliance and Quality Officer, her knowledge of the AWARDS program benefits her and the agency in formatting and creating reports to monitor compliance and identify training opportunities.

G UEST P RESENTE RS CH RI S BENSO N New Jersey Housing and Mortgage Finance Agency (NJHMFA) Chris Benson is a Technical Assistant/Trainer at the HMIS department at the New Jersey Housing and Mortgage Finance Agency. His ďŹ rst experience in social work was in 2017, when he joined O.C.E.A.N., Inc. There he worked with consumers and agency executives to deliver services in Monmouth, Ocean, and Atlantic counties. Chris joined NJHMFA in August of 2017. One of the ďŹ rst assignments he was given was to work with the Morris County Continuum of Care to fully integrate their coordinated entry projects into AWARDS. This consisted of creating multiple evaluation tools and waiting lists in AWARDS while providing policy guidance as needed. In addition to improving the services available in Morris County, this experience has provided a template as other communities across the state look to move their coordinated entry process fully onto AWARDS. Before working in social services, Chris spent the majority of career as a coach and educator.

D OMI NIQU E L. SING L ETARY The Bridge, NY Dominique Singletary has been working for The Bridge, Inc. for well over a decade. As a teenager he started out at the Bridge as a part-time residential counselor. In this very intimate setting he built strong relationships with clients and demonstrated an ability to work closely with individuals who have mental health and substance use issues. Dom was motivated to do more, and applied for a new position within the Bridge at the Clinical Hub as an administrative assistant for the Adult Mental Health Clinic, PROS and the OASAS program. In these programs he worked alongside Psychiatric Nurse Practitioners, Psychiatrists, Social Workers, Peer Specialist and the billing team. Dom took on a leadership role amongst his peers and quickly became central to the administrative functioning. Under new leadership in 2018, Dom was promoted to the Administrative Coordinator over all of the administrative staff in the Clinical Hub. It was in this role, Dom has been essential to bringing organizational change.

SESSI ONS AM SESSION I A Lecturer’s Guide with David Bucciferro: How Today’s Federal Initiatives Affect You Join Senior Advisor David Bucciferro as he shares highlights from his national work with the Electronic Health Record Association (EHRA). This session will help guide you and your agency as you navigate the many challenges facing health care providers today and tomorrow. Learn about how major federal and state initiatives such as the Opioid Support Act, HIPAA reform, Interoperability, and others will affect you. Gain tools to help you navigate value based care in a managed environment. David will also share the most current information available about the behavioral health technology incentive program.

10:00 AM | Room 914 Preparing for the 2019 HMIS Data Standards New HMIS Data Standards will be released in October. Join us for a sneak preview of what is coming. This session will also contain a look at the LSA report and how its data is being used.

10:00 AM | Room 905/907 Voted Most Likely to Succeed: Best of 2019 Enhancements Join Trainer Natalie Wright-Umoh and Implementation Consultant Ivy Raff for a look into the most exciting new features we’ve released so far in 2019. We’ll review real-world examples of how agencies are using these features to their advantage, and show how to train your staff to use them successfully.

10:00 AM | Room 909

SESSI ONS Midterm Check-In: Evaluating and Improving Your AWARDS Use Each day, we strive to make sure that your organization is using AWARDS to its fullest capacity. Fully implementing AWARDS is a key part of that goal. This session will explore the components of full AWARDS usage, how to facilitate an agency implementation self-evaluation and then follow-up by creating and adhering to a work plan to improve your overall usage of AWARDS. This session is for anyone who wants to look at how well their agency is using AWARDS – whether you’re just getting started or have been using AWARDS for years.

10:00 AM | Room 912

SESSI ONS AM SESSION II Be Inspired: AWARDS Impact Prize Winners Announcing the winners of the AWARDS Impact Prize at our User’s Conference has become an anticipated annual ritual in the Foothold community. These are individuals and teams who have shared poignant and powerful stories about how they have leveraged AWARDS to create a measurable and ongoing impact on the health and well-being of the communities they serve. Come hear previous winners share their strategies, their struggles, and their successes. Be inspired, and leave with fresh ideas about how you can harness the tools within AWARDS to have a greater impact on your agency, your clients, and your community.

11:30 AM | Room 909 Statistics 201: Business Intelligence with AWARDS InSights In this session we will introduce you to our brand new business intelligence (BI) tool, AWARDS InSights, powered by Sisense.

InSights makes your data come to life in new and exciting ways.

You’ll see the dashboards that have been developed, discuss the potential of the tool and learn how you can gain new InSights into your data.

11:30 AM | Room 914 Extracurricular: eMAR Foothold is excited to showcase our partnership with CaraSolva and its eMAR system, MedSupport. This add-on feature can be integrated into AWARDS for all your medication administration needs. Come meet the CaraSolva team, learn about the integration process, and watch a demo of the software.

11:30 AM | Room 905/907

SESSI ONS First in Your Class: Tips for Succeeding at AWARDS U Do you know you can configure FormBuilder fields to default to a specific value for all instances of your form? Do you know how to use dynamic filters on ReportBuilders to show you all of the progress notes that were written in the last two weeks, regardless of when you choose to run that report? Do you know the easiest way to find information in Online Help? Attend this session to hear a whole series of tips that will make you a graduate level AWARDS user!

11:30AM | Room 912

PM S E SSIO N I Into the Wild: HIPAA Survival Training Without the proper skills, working in a connected healthcare environment can be like being dropped into the harsh wilderness without a compass. Join experts from GreyCastle Security and MedAllies, at this session and our experts will make sure you leave with the HIPAA survival skills needed to keep you safe, no food foraging or fire starting required.

2:45 PM | Room 912 Guided Analysis: Exploring the 837 Claim File Do you want to better understand how AWARDS BillingBuilder tool populates 837 claim files? Of course you do! So, don’t miss this interactive session which explores the complex relationship between AWARDS data and the various 837 data segments.

2:45 PM | Room 909 It’s All About Team Spirit: A Day in the Life of a Local Help Desk Join us as we demonstrate Help Desk best practices by using real-life ticket examples. We will walk you through every step of reporting, troubleshooting and resolving issues reported through an agency’s local Help Desk. This session is geared toward and is highly recommended for local Help Desk team members.

2:45 PM | Room 905/907

RECESS S CAVENG ER HU NT Complete the following items and have a staff member sign off on them once they are complete for your chance to win a Lenovo Chromebook C330 (11.6") Laptop.

1. Visit an exhibitor table to learn how they can help you and your agency! They are located in the back of Rosenthal on the

Initials of Exhibitor

_____

10th Floor.

2. Post to Facebook and/or Twitter a selďŹ e with a Foothold staff

Initials of Foothold Staff

member (be sure to include

_____

#AWARDSU2019, tag your agency, and tag Foothold).

3. Stop by the Info Desk on the 10th Floor to learn about our add-on functionalities.

4. Submit evaluation form after the last session (opportunity for another rafe as well!).

Initials of Info Desk Rep

_____ Initials of Person Collecting Evaluations

_____

Once you have all the initials, please stop by Info Desk with your booklet for proof!

REP ORT CARD S Complete and turn in your report card for a chance to win two AirBars! They easily turn your laptop into a touchscreen to make eSigning in AWARDS easier! (bold and make green make eSigning in AWARDS easier) The winner will be announced in Rosenthal at 4:30 PM.

EX A M TI M E Be Your Agency's AWARDS Expert The AWARDS Certification Exam is now available online! It's free and there's no obligation to enroll in Certification upon successful completion of the exam.

Visit: tinyurl.com/CertExam2019

BE NEFITS OF C ERT IFICAT ION • Become an expert resource for your agency • Lead your agency’s implementation of AWARDS • Implement programs that have thus far been a challenge • Free entry to the annual AWARDS User’s Conference for 2 years • Include the AWARDS Certification credentials on your resume and email signature

2 019 /2020 SC HEDU L E Level 1: September 24th, 25th, 26th, 2019

For more information, visit:

footholdtechnology.com/certification

EX H I BI TO R

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Better Access

Better Outcomes

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VPAC IS A DIGITAL HEALTH INFORMATION TECHNOLOGY COMPANY WITH DYNAMIC & CUSTOMIZABLE SAASBASED BEHAVIORAL ASSESSMENT AND PATIENT-GENERATED DATA COLLECTION SOLUTIONS.

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#AWARDSU2019