MAW Flipbook 2025

JULY 21 - 25, 2025 MAINTENANCE APPRECIATION WEEK 2025

MAINTENANCE APPRECIATION WEEK 2025

5 Stars: “The community is quiet, clean and very pretty. I was interested initially from the size of the apartments on offer, but the community itself quickly became an appeal.

Maintenance staff are quick and excellent.

Just moved here, expecting to like it for a long time.” Community: Cascades Overlook Verified Resident [ApartmentRatings.com]

5 Stars: “I love living here, my apartment is lovely and very spacious for me. Kobie is the maintenance man, and he is very educated on what he does, and friendly, and always very helpful.

Pleschette is new but since I’ve met her, she’s been very kind always smiling, sweet, attentive to our needs. If you’re thinking about moving in come to visit our lovely property and beautiful employees!”

Community: Ingram Manor Verified Resident [ApartmentRatings.com]

5 Stars: “The staff are very welcoming.

The maintenance team respond very quickly to request about issues posted on the resident’s app. The rooms are also very spacious, and the hallway is kept neat at all times. There is also free coffee downstairs in the lobby area.” Community: Symphony Center Apartments Verified Resident [ApartmentRatings.com] 4.7 Stars: “I’ve really enjoyed my time living here. The office staff have always been helpful and maintenance has always been fantastic! With the few maintenance requests, I’ve had to put in, Milton is always super quick and friendly.”

Community: The Apartments at Metro Centre Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2025

5 Stars: “Our overall experience at this community has been great. We don’t have any issues at all with our neighbors, the community is very well kept, and I feel safe coming in and out with my two small kids at any point. We’ve truly enjoyed our almost* first year here.” Community: Brookside Commons Verified Resident [ApartmentRatings.com]

4.7 Stars: “I’ve been living in my apartment since December 2021, and I can honestly say it’s been an amazing experience! From the moment I moved in, everything has exceeded my expectations. The apartment is beautiful, well-maintained, and in a fantastic location. The staff has always been friendly, professional, and responsive to any needs I’ve had. I truly feel at home here, and it’s been a joy to live in such a wonderful community. I’m looking forward to many more happy years ahead!” Community: Cascades Overlook Verified Resident [ApartmentRatings.com]

4.7 Stars: “My experience was limited but very polite. All the agents and maintenance workers were very friendly and welcoming. There were neighbors outside talking with each other which I found to be very pleasant.” Community: Moravia Park Verified Prospect [ApartmentRatings.com]

5 Stars: “My experience at Cascade Overlook is really amazing.

First of all, the staff management is really interesting. When you get something to fix in your apartment and you just email them, you get the response right away and the problem is fixed. I really like the community. About my apartment, it’s really amazing.” Community: Cascades Overlook Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2025

5 Stars: “I just absolutely love my apartment!!

Everything about it, is amazing!! The space, the designs, the appliances, etc; I’m so grateful for the assistant manager Pleschette that tour us.

She was so full of sunshine. She answered all our questions and consider us in everything during the entire process. She is so intentional about the community and so quick to response. Before I moved in, I noticed the building wasn’t receiving tenants and I thought it was strange because it’s affordable, and such a beautiful complex! As soon as we moved in, an influx of people began to come. It was amazing, she is truly the reason why I fell in love with the place even more! Kayla is such a great addition as well, she so sweet and kind! The office team and maintenance team is on top of it!! I truly love where I’m staying at! Thank you for an amazing experience.”

Community: Ingram Manor [Google] 5 Stars: “The building is very quiet. Amenities and apartment fixtures are high quality.

Maintenance staff and management is quick to respond. Trash and recycling are picked up. Overall great experience so far. Would recommend.” Community: The Apartments at Metro Centre Verified Resident [ApartmentRatings.com]

5 Stars: “I am very proud of my living situation here at St. Charles at Olde Court Apartments.

I’ve been here since 11/01/97 and have had no complaints that weren’t properly handled by the management staff. Kudos!” Community: St. Charles at Olde Court Verified Resident [ApartmentRatings.com]

5 Stars: “My move in was seamless once the application was processed. Lovely apartment, great experience moving in. Very nice and responsive staff who made sure I had everything I needed. Quick maintenance response as well.”

Community: The Apartments at Metro Centre Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2025

4.7 Stars: “The community is lovely, and both the office staff and the maintenance staff are responsive and nice. It’s in a great location and has some great restaurants and shops walkable close, and the walk through the complex is beautiful and feels safe. It’s a bit pricy, but you get a lot for the money in.”

Community: Brookside Commons Verified Resident [ApartmentRatings.com] 4.7 Stars: “So far, I have had a very positive experience. The maintenance crew is attentive and knowledgeable and those working in leasing are very helpful and accommodating. The area is quiet. I’m really enjoying my new apartment” Community: St. Charles at Olde Court Verified Resident [ApartmentRatings.com]

5 Stars: “Fantastic spot with excellent, responsive management and incredibly friendly neighbors. The community feels safe, welcoming, and well-maintained.

Highly recommend to anyone looking for a great place to live!” Community: The Apartments at Metro Centre Verified Resident [ApartmentRatings.com]

5 Stars: “My experience in the community has been great. I have no issue to report and everyone is so nice. The apartment complex is clean as well and the staff is very attentive with requests. We love living at the symphony apartment.” Community: Symphony Center Apartments Verified Resident [ApartmentRatings.com] 4.8 Stars: “My experience at Moravia Park Apartments has been great. I enjoy the office staff as well as the maintenance staff. All problems are solved in a reasonable time. They usually take all requests serious. Since being in this apartment it’s been, fun, safe and quiet for the most part. I love it here.” Community: Moravia Park Verified Resident [ApartmentRatings.com]

MAINTENANCE APPRECIATION WEEK 2025

2025 PEOPLE’S CHOICE AWARDS This year our residents had the opportunity to vote for their favorite maintenance team members in each of our apartment communities. The response was incredible, and we are excited to recognize the exceptional members of our team who received the highest accolades!

WINNERS • Jaaron Green (405 W. Redwood & Symphony) • Milton Henderson (The Apartments at Metro Centre) • Kobie Wooden (Residences at Brookside Commons & Ingram Manor) • Brett Taylor (Cascades Overlook) • Angel Gonzalez (St. Charles at Olde Court & Edmondson Park) • Albert Brooks (Moravia Park & Lake Falls)

HONORABLE MENTIONS

In addition to our winners, we also want to give a special shoutout to our Honorable • Brandon Minor (The Apartments at Metro Centre) Mentions who also go above • Christian Clark (Residences at Brookside Commons & Ingram Manor) and beyond in their roles and gave our winners a run for their • Eric Callaway (405 W. Redwood & Symphony) money! Voting was very close at some of the properties!

We deeply appreciate the hard work and dedication of every member of our maintenance team.

Your commitment to keeping our communities running smoothly is invaluable. Thank you all for your continued excellence and for making our apartment communities a great place to call home!

THANK YOU MAINTENANCE STAFF!