Solutions Guide
Compliance, Information Governance & eDiscovery Solutions for the Public Sector Government agencies face increasing scrutiny by concerned citizens who expect total
Keep your staff connected to each other and with your constituents, all with the assurance that their communications are controlled, monitored, captured and archived in a way that meets government and public sector requirements.
The Actiance Platform
transparency and accountability for the way their tax dollars are being spent. Members of the public are entitled to request the release of information from government agencies and
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departments, providing citizen oversight of the daily workings of the government. This right
Simplifies management, control
to information is enacted in all 50 states in the U.S., and could take the form of Open
and security for business
Documents Laws, Sunshine Laws or the Freedom of Information Act (FOIA).
communications to facilitate compliance with legal, regulatory
At the same time, public sector organizations want to be able to adopt and deploy new
and governance requirements
social business technologies – real-time communications such as unified communications, instant messaging, and both enterprise and public social networks in order to improve
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internal communications and drive external outreach. Although the federal government has
Controls social network features,
not published guidelines or specific suggestions on how to adopt these new productivity
integrates compliance and sharing
technologies in a way that meets regulatory requirements, some agencies and departments
capabilities into other applications,
have already started to experiment with these new technologies.
monitors content, alerts about concerns, and makes retrieving
For instance, local state agencies might use social media to disseminate vital public
content faster and less costly.
information and reply to citizen inquiries during crises, such as when phone services are down or overloaded. Scientific agencies may use social media to collect data on disasters
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as they unfold. And politicians turn to social media as a forum for ‘instant referendum’ on
Archives email and other real-time
current issues.
communication channels that reduces the cost of eDiscovery by
With the introduction of these real-time communications, public sector organizations need
uniquely displaying dynamic social
to ensure that information sent through these channels are tracked, captured and secured
content in context.
in accordance with federal and local records retention laws. In addition, this information could also be subject to FOIA requests and would need to be indexed, and made searchable and retrievable in a timely manner.