Solutions Guide
Compliance, Information Governance & eDiscovery Solutions for the Healthcare Industry
Keep your staff connected to each other and with patients, all with the assurance that their communications are controlled, monitored, captured and archived in a way that meets healthcare industry requirements.
As the cost of healthcare continues to rise, consumers are demanding higher quality of
The Actiance Platform
care and the best, most responsive customer service. At the same time, providers and their stakeholders are looking for ways to improve operational efficiencies that drive down their
Vantage
costs and that improve their bottom line.
Simplifies management, control and security for business
Giving doctors, clinicians and other hospital staff access to new and existing
communications to facilitate
communication and collaboration technologies is a practical and cost-efficient way for
compliance with legal, regulatory
healthcare companies to achieve these results. Enterprise and public social, instant
and governance requirements
messaging, and other communication networks can help improve productivity by keeping staff connected in real-time to each other and with patients, vendors, and insurers.
Socialite Controls social network features,
A Challenging Regulatory Environment
integrates compliance and sharing
Understandably, healthcare companies have been cautious about letting staff use these
capabilities into other applications,
networks because of legal and regulatory concerns. New laws and regulations have
monitors content, alerts about
increased oversight of healthcare providers and insurers, who also face increasingly
concerns, and makes retrieving
aggressive enforcement. As a result, organizations must closely audit, manage and report
content faster and less costly.
on employee activities and the content they share on these networks. They must also strengthen security capabilities to safeguard sensitive data like protected health information
Alcatraz
(PHI) that may be communicated or shared between staff members or with insurers.
Archives mail and other real-time communication channels that
Increasing Litigation and eDiscovery Costs
reduces the cost of eDiscovery by
Healthcare providers and insurers are also vulnerable to lawsuits from a wide variety of
uniquely displaying dynamic social
litigants, which can translate into higher costs and risks. Emerging trends show that the
content in context.
electronic communications of employees, including their social networking activity, are being requested as evidence. Healthcare providers making a foray into social business need to be prepared for these types of requests. This means putting in place processes and technology that allow them to quickly archive, retrieve, and export relevant content from real-time communication networks.