DIFFERENZE INVENTARIALI Disponibile la nuova edizione del “Barometro europeo dei furti nel retail”, commissionato da Checkpoint Systems (sistemi per la sicurezza e la protezione dei prodotti) e condotto dal CRR.
Furti nei negozi? Ancora troppi! furti perpetrati nel corso del 2006 ai danni di supermercati e grandi magazzini europei “valgono” 29 miliardi di euro, di cui 2.618 milioni riguardanti la sola Italia. È il primo dato importante che emerge dal “Barometro europeo dei furti nel retail”, lo studio commissionato da Checkpoint Systems (multinazionale specializzata nella produzione di sistemi per
la sicurezza e la protezione dei prodotti) e condotto dal CRR di Nottingham. Il lavoro raccoglie i dati sulle differenze inventariali, ovvero sulle perdite dovute a furti, frodi o danni, di 466 importanti retailer di 24 paesi europei, responsabili di 28.297 punti vendita e con un fatturato complessivo di 422.190 milioni di euro (il 18% del retail europeo). Lo studio rivela
Nota: Checkpoint Systems Inc. è prim’attore globalizzato nelle soluzioni per l’identificazione dei prodotti e la gestione delle differenze inventariali nel retail (e annessa catena di fornitura). La sua branch europea finanzia ogni anno il Centre for Retail Research (CRR) di Nottingham per la realizzazione del Barometro Europeo dei furti nel retail. Autore del “Barometro” e direttore del centro studi è Joshua Bamfield.
STOCK SHRINKAGES The new edition of the “European barometer of retail theft” is now available, commissioned by Checkpoint Systems (security and production protection systems) and carried out by CRR.
Shoplifting figures? Still too high! In 2006 shoplifting perpetrated against European supermarkets and large stores totalled 29 billion Euro, 2,618 million being accounted for by Italy alone. This is the first important figure that emerges from the “European barometer of retail theft”, the study commissioned by Checkpoint Systems (multinational specialised in the production of product security and protection systems) and carried out by the CRR of Nottingham. The study gathers figures on the stock shrinkages, or that is the losses due to theft, fraud or damage of 466 important retailers of 24 European countries, that are responsible for 28.297 salespoints and with a overall turnover of 422,190 million Euro (18% of European retail). The study also reveals that in 2006 the value of stock shrinkage was down to 1.24% of the overall trade turnover, thus continuing the upswing that began five years ago. All the same, despite the efforts, the cost of stock
shrinkages is still high. Half of the most “sensitive” products are still not protected and traders are evermore turning to the technological developments for safeguarding goods (for example RFId protection at source), in which they invested over 8 billion Euro in 2006 alone. As ever, according to the study by Checkpoint Systems, thefts perpetrated by customers continue to account for the main cause for stock shrinkage and, with a value of 14,159 millions of Euro stolen in 2006, constitute 48,8% of the total, showing an increase compared to the 47,8% of 2003. But “internal theft” perpetrated by the personnel is also arousing great attention, that has increased for the second year in succession and is now at 30,7% of the total, against the 28.4% of 2003. The differences in the various countries - Fifteen countries have registered an increase in losses due to theft and pilfering; in 6 cases
Note: Checkpoint Systems Inc. is the leading globalised concern in solutions for production ID and administering stock shrinkages in the retail trade (and related supply chain). Its European branch finances the Centre for Retail Research (CRR), Nottingham in its drawing up the European Barometer for retail theft. Joshua Bamfield, author of the ‘Barometer’, is head of the study centre.
82 • 3/08
pure che, nel 2006, il valore degli ammanchi di merce è sceso all’1,24% del fatturato complessivo del trade, proseguendo così il trend positivo di ribasso iniziato 5 anni fa. Tuttavia, nonostante gli sforzi profusi, il costo delle differenze inventariali resta rilevante. La metà dei prodotti più “sensibili” non viene ancora protetta e i commercianti, sempre più, rivolgono la loro attenzione allo sviluppo di nuove tecnologie per la sicurezza delle merci (per esempio, i sistemi RFId di protezione alla fonte), in cui hanno investito oltre 8 miliardi di euro nel solo
(Italy is among these) figures are down; another 3 cases show no significant changes. Once again the highest reduction in theft was seen in the UK, that no longer holds the European record and goes from 1.38% of 2005 to its current 1.33%. The lowest rate of stock shrinkage is to be found in Switzerland (0.92%), followed by Austria (0.96%) and Germany (1.07%), while the Czech Republic shows the highest rate (1.42%), followed by Slovenia (1,40%) and Hungary (1.38%). In western Europe the phenomenon of theft in broadscale distribution is highest in Finland and Portugal (both with 1.34%), in the UK and Greece (both with 1.33%), in Sweden (1.32%), followed by France, Norway and Spain (all at 1.29%) and lastly Italy (1.26%). The products stolen - Men’s and women’s clothing and accessories, as well as cosmetics and perfumes, preferably “designer”, also razor blades and leather products, spirits, DVD, videogames and, more in general consumer electronics (laptops, MP3 players, TVs, cell phones, software…). In Europe a bit of everything is pilfered and Italy is no exception to this: according to Checkpoint Systems for every five razor blade sold one is stolen; printer cartridges are next in line (15% of the overall value, or that is 1 to 6.5) and cosmetics (6%). But thieves not only target luxury goods, theft of food products, often of modest value, is very much on the rise. For example the theft of meat
and Parmigiano Reggiano has shown a considerable increase respectively accounting for 5.5% and 9% of shrinkage - having overtaken some all-time favourites like DVDs, music CDs and videogames (5.5%); wines and spirits are becoming evermore “popular”, pilfering of which has gone from 1.1 to 2% in just a short period of time. Countermeasures on the increase -The desolate balance though could improve, also because the competitivity of the markets and the uncertain overall economic situation makse minimising all the cost items, including losses through theft, even more important. Only over the last year, in fact, in Europe investments in security increased by 356 million Euro, reaching an overall value of 7,898 million Euro. Some 74% of retailers, given the extent of the phenomenon, are adopting new measures, the first of these being protection at source. In this way, thanks to new RFId technologies, the security systems are already inserted starting from the manufacturing or packaging process, being virtually invisible and very difficult to tamper with. This type of solution has recently been adopted by Carrefour (leading European retail chain), immediately followed by other retailers, inasmuch as it has showed its effectiveness without limiting consumer access to goods. (Source: Tendenzeonline.info, webmagazine Indicod-ECR, 9/1/2008) ■