What happens when I pause a device on eero?
eero devices use a cloud-based system which keeps devices connected to the internet properly. Unlike other systems, eero also allows homeowner to pause a device if it needs maintenance. This is perfect if you are working on your computer and need to get out of the room, but don't want your devices to disconnect. This is only available on the eero app.
Can I pause internet on eero?
Yes, eero allows you to pause the internet. To pause internet, follow these steps: Login to your eero.com account. Click on "My eeros" located in the top navigation bar. Find the device that you wish to pause and click on the device name. Click on "Pause Internet" located in the bottom right corner. Select "Pause Internet".
What does it mean when a device has been paused?
It means that the device has been temporarily disconnected from the network. This is the primary purpose of pause; to ensure that the device is disconnected when the WAN port is not in use. Eero Device Pause is a new feature that gives you complete control over your network and the devices connected to your network. Device Pause provides the ability to pause any device on your network at any time. When a device is paused, it will no longer be able to access the Internet. This is useful when you're trying to get work done on your laptop and your phone keeps sending you notifications. To make sure your family members don't complain about the Internet being down when you’re trying to get work done, you can eero device paused, all devices simultaneously.
What does it mean when it says your internet is paused?
If you notice that your internet is paused, it means that your device is unable to communicate with your eero your device has been paused. The most common causes of this are network conflicts and the device or device location. If the device is located in a previously established dead spot, or the device is having performance issues or connectivity issues with other devices on your network, then your internet will pause.
Can eero see what you're doing?
No, your privacy is protected. Your eero only sends data to the cloud when it's needed to improve your Wi-Fi it doesn't send data back to Amazon unless there is an issue with your Wi-Fi. You can control the information that is sent to Amazon from the eero app, including turning off the cloud connection entirely. We do not log, monitor, or store information about the websites you visit or the apps you use.
What is the purpose of eero device?
Eero is the world’s first wifi system that is intended to work with all your devices. This wifi system is designed to improve the wifi network in your home and make it stronger and more stable. Eero is easy to set up and comes with a companion app which allows you to control your home wifi. Eero also works with Amazon Alexa and Google Assistant to provide you with a smart home experience.
How do I get past Eero pause?
This issue is caused by the guest network feature on Eero. If you have the guest network turned on, make sure you have it set to the "Include this Eero" option. This is under the advanced settings. If you need more information, contact Eero support directly at info@eero.com.