Darina Holidays Profile

Darina Holidays | Online travel services company focusing on individual traveler, Groups and corporate assembly supported by the most advanced travel infrastructure and online technology

Serve more than 70,000 visitors in year 2014

Destination Management Darina Holidays | 1

Darina Holidays | An online travel wholesaler focusing on individual traveller, groups and corporate events supported by the most advanced travel infrastructure and online technology.

Served more than 80,000 visitors in year 2015

About Darina Holidays Darina Holidays, based in Dubai, United Arab Emirates with operations throughout the region has earned the reputation of being one of the leading Destination Management Companies in Dubai. Rooted in the Tourism sector for the last seven years, Darina has emerged as one of the leading inbound Business to Business service provider. Darina Holidays is headed and managed by individual well known in the travel industry.

Darina Holidays LLC is a part of Al Aroud Group of Companies, a prestigious and reputed group headquartered Darina Holidays | Online travel services company focusing in the UAE for more than a decade of excellence. Rus Aviation, Dynamic Hospitality, Darina Express Cargo are on individual traveler, Groups and corporate assembly supported by a few names under the group’s wing. the most advanced travel infrastructure and online technology

Since the beginning of operations in 2009, Darina Holidays has maintained a strong focus on sustainable tourism and a commitment to service quality and value for money. With the major source markets being Serve more 70,000 Darina visitors in year GCC, Middle East, CIS, Eastern Europe, South America, South Africathan and Germany, Holidays has2014 been constantly capitalizing the growth accruing new destinations as well as new source markets and serving more than an average of 350000 passengers till date.

In the years of operations Darina has earned several best seller and recognition awards. With the launch of our new upgraded B2B Beta online booking engine, the agents have direct access to book Accommodation, Transfers, Tours and Visas. Darina Holidays has now initiated the process of a direct connectivity with the hotels for dynamic rates using a direct distribution switch or through channel managers.

Rami Asaad Managing Director

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Our Mission We aim at providing efficient, flexible and quality service with a personal touch, state of the art technology combined with strong purchasing advantages creating value for money and client satisfaction.

We endeavor to exceed our partners’ expectations, strive for excellence in quality, integrity and value in all that we do to ensure profitable growth in our respective countries.

Our Vission

Darina Holidays | Online travel services company focusing on individual traveler, Groups and corporate assembly supported by the most advanced travel infrastructure and online technology

Serve more than 70,000 visitors in year 2014 Darina had transformed into a leading Destination Management Company in the region and established global presence.

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Our Strength Since its inception, Darina has maintained a strong identity as the unique provider of travel solutions to all our agents. Our core strength is our tailor made services which sets us apart from others.

We manage and integrate various travel activities at the best possible rates. Determined to deliver quality services in all aspects of travel and tourism, we have a team of travel experts to enhance the efficiency of our operations.

Darina Holidays | Online travel services company focusing on individual traveler, Groups and corporate assembly As a result we have become the most sought after Destination Management Company which providessupported hassle by the most advanced travel infrastructure and online technology free and high-end services to all clients. Within an incredibly short span of time we have expanded our

presence from UAE to include destinations such us Qatar and Oman. We persist in spreading our expertise further to add on more destinations soon.

Serve more than 70,000 visitors in year 2014

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XML API

Darina Connect

Darina Connect XML integration

XML integration designed for the travel trade.

Darina Connect is an easy-to-use HTML online booking tool providing access to the extensive travel content and excellent negotiated rates of Darina Holidays all from a single website. With products and services including hotels, apartments, transfers, sightseeing tours, attractions and much more sourced from more than 3000 suppliers and partners. We connect you to all what your customers need.

XML integration has been created bearing in mind the challenges that travel agents face when selecting hotels Holidays | Online travel companyincluding focusing for their customers. Not only should the interfaceDarina be a user friendly one, but all services the information, traveler, Groups and corporate assembly supported pricing and availability, must be presented in on realindividual time. Once you have integrated the Darina Holidays XML by the most advanced travel infrastructure and online technology with your website, you and your customers will have instant access to our large inventory of accommodation options.

Serve than in leisure year 2014 Darina Connect is an easy to use online booking tool more that gives you70,000 access tovisitors a world of travel content, all from a single website.

An easy to use- simple and intuitive search, 99 % uptime and average response time.

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Our Services Visa Arrangement If you are looking for a hassle free vacation with friends or family, Darina Holidays provides you with the visa services for long and short stays.

Our expert consultants take you through all your travel visa requirements, collect your documents and process your visa application - leaving you to focus on what Darina mattersHolidays most. | Online travel services company focusing

Airport & Marhaba Services

on individual traveler, Groups and corporate assembly supported by the most advanced travel infrastructure and online technology

Our genuine Arab hospitality starts at the airport with arriving guests met by our easily identifiable airport Serve more than 70,000 visitors in year 2014 staff.

Our well-trained and multilingual airport team caters to every customer’s expectation, offering friendly and efficient service.

In keeping with true Arabian hospitality and one of the hallmarks of Dubai International Airport, we at Darina Holidays provide ‘Marhaba’ (welcome in Arabic) service to all our clients. Clients are met by Marhaba staff at the flight terminal and transported to the passport control using the airport buggies.

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Our Services Accommodation Whether you are looking for the perfect destination for a leisurely family vacation or a romantic getaway, embark on a journey beyond compare that Darina Holidays has artfully crafted for you. We provide you world class accommodation and facilities with a wide choice of luxury hotels.

We have partnered with more than 1000 hotels inDarina UAE, Qatar and| Online Oman offering something to suitfocusing every Holidays travel services company taste, whim and budget. Choose from water front resorts with beachGroups club access, hotels ideally locatedsupported in the by on individual traveler, and corporate assembly heart of the city or desert resort where you can experience the peace and tranquility amidst the dunes. the most advanced travel infrastructure and online technology Let’s us help you make your stay memorable.

Serve more than 70,000 visitors in year 2014

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Our Services Transportation Providing excellent service is key to staying ahead of competition. With this in mind Darina Holidays offers hassle free and value for money transfer services. We provide private and shuttle transfers as well as VIP and limousine services.

A private transfer brings and added sense of luxury toDarina your client’s stay| Online eliminating stress ofcompany public transport Holidays travelthe services focusing to and from the airport is enough to put a smile on anybody’s face! on individual traveler, Groups and corporate assembly supported by Darina’s website makes your booking simple with from service descriptions, thecomprehensive most advancedsearch travel results infrastructure and online technology meeting point maps, and passenger and luggage capacity to drop off points, departure schedules and transfer times. Streamline your booking process - search and book transfers alongside hotels, apartments and sightseeing.

Serve more than 70,000 visitors in year 2014

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Our Services Sightseeing & Attractions Exceed your customers’ expectation by going beyond the role of a travel expert and providing them information about the sightseeing opportunities that can be booked prior their travel.

Our online booking engine makes the process very easy. Simply search and filter results by desired category and sightseeing type your client is interested in. Darina Holidays | Online travel services company focusing

on individual traveler, Groups and corporate assembly supported by

The excursions content enhances your offering asthe a knowledgeable addingand value to the travel most advanced travel travel expert, infrastructure online technology section and booking process.

Tailor Made Services

Serve more than 70,000 visitors in year 2014

As one of the region’s largest operator of tours and safaris, Darina Holidays provide a vast array of choices and offer high personalized services to the independent travelers.

Our team of travel consultants will handle your booking from quotation to departure ensuring efficient and timely replies.

We offer the largest range of explore programs, excursions and special interest activities in the region. In addition to scheduled services, we can also customize packages according to specific needs.

Apart from the size of our operations, we are also known for our value added support services designed to enhance your holiday or special occasion without additional cost.

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Our Services Leisure Groups & MICE Within Darina Holidays, we have incorporated and independent department specialized in the organization of leisure groups with an extensive experience and knowledge of all aspects of tourism and an in-depth understanding of the destination.

Through the years we have built a vast network of reliable local suppliers andtravel associates with whom we have Darina Holidays | Online services company focusing strong strategic partnerships. This allows us toon secure the most competitive any timeassembly of the year. individual traveler, Groups prices and corporate supported by the most advanced travel infrastructure and online technology

Darina with its relationship with suppliers for over 5 years has the best rates with hotels in proximity to exhibition centres. We can provide the most reliable Conference management services and deliver the highest quality service in organizing meetings, conferences Serve and exhibitions. more than 70,000 visitors in year 2014 We emphasize on creativity, cost efficiency and excellence in the planning and implementation of MICE.

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Our Services Worldwide Holidays Darina Holidays offers the finest selection of destinations and attractions to tailor-make your perfect getaway.

From exploring the lush green tropical forests of Australia and historic cities of Europe, to escaping on a romantic honeymoon aboard a luxury cruise liner or simply just lounging on a tropical island, our wide range of holiday programs and destinations provide you with the right degree of flexibility to tailor-make your dream holiday.

Darina Holidays | Online travel services company focusing

on individual traveler, Groups and corporate assembly supported by

We make your holiday the best as possible, Whatever destination youtravel select, Darina Holidays offers atechnology wealth the most advanced infrastructure and online of advice and assistance about things to do and see whilst you are there as well as providing you with the best local tips to get the most out of your stay.

Serve more than 70,000 visitors in year 2014

We have been there and checked every last detail, carefully. From choosing the right partners to handle your needs from the moment you arrive, to selecting the right hotels to ensure you are comfortable throughout your stay, everything has been taken care of so that all you have to do is sit back and enjoy your holiday.

Corporate Travel Taking out the hassle of organizing your corporate various and complexed travel plans.

Darina Holidays make it simple, we coordinating travel for corporate organizations that fly their employees around the world for business and vacations. We offer quick response and one stop solution that can help you with all your travel needs.

Our corporate agreement is set to ensure efficiency, best value out of your travel budget, high standard of personalized service and direct communications.

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Some of our Achievements

Darina Holidays | Online travel services company focusing on individual traveler, Groups and corporate assembly supported by the most advanced travel infrastructure and online technology

Serve more than 70,000 visitors in year 2014

Darina Holidays | 1

Organisation Chart

Managing Director General Manager

Administration

Finance / Accounts

Sales & Marketing

Reservations

Contracting

Visa

Operations

Holidays / Outbound

Admin / HR

Director Of Finance

Director Of Sales - Europe

Reservations Manager

Director of Contracting

Visa Manager

Operations Manager

Director - Outbound

IT Manager

Credit Manager

Groups Manager- Europe

Reservations Supervisor

Assistant Manager

Visa Administrator

Hotels / Airport Rep

Outbound Supervisor

Reservations Officer 1

Contracting Supervioser

Visa officer 1

Tour Guide

Holidays Consultant

Payable Accountant

Reservations Officer 2

Contracting Executive 1

Visa officer 2

Payable Accountant

Reservations Officer 3

Contracting Executive 2

Visa officer 3

Reservations Officer 4

Contracting Executive 3

Reservations Officer 5

Contracting Executive 4

Receivable Accountant

Sales Manager - CIS

Reservations Officer 6 Reservations Officer 7 Reservations Officer 8 Reservations Officer 9 Reservations Officer 10 Reservations Officer 11 Reservations Officer 12

Darina Holidays Reach Us +971 4 3466 611

+971 4 3466 613

info@darinaholidays.ae

www.darinaholidays.com

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