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sound bites Use any QR Code Reader application on your mobile device to scan the following QR codes (short for Quick Response).
Failure is fatal only if it involves a violation of values. If it’s learning, judgment, then that’s an investment, and you will get a return on that investment.
— Wes Bush, chairman, CEO and president of Northrop Grumman Corporation, remarked that downturns bring upturns in defense technology during a discussion of leadership and innovation with Dean Bob Bruner at the Darden School.
“You used to be able to see your competitors coming. Business risk now comes from unforeseen places. Globalization and the Internet have reduced the barriers to competition.” — Joseph Ripp, CEO of Cannondale Investments Inc. and former chief financial officer of Time Warner and AOL, spoke on “The Role of the CFO” as part of Darden’s Leadership Speaker Series in October.
“The census showed that the Hispanic population reached 50 million this year. … This is not a trend, a little hiccup. This is going to affect marketing for as long as any of us are in the industry. It will shape every segment of the market.” — Elizabeth Ellers, executive vice president of corporate research at Univision Communications Inc., spoke at the Hispanic Marketing Summit, presented by the Hispanic American Network at Darden in association with the Darden Marketing Club, in October.
“Las Vegas, I contend, is the epicenter of the experience economy. The fact that Las Vegas is probably hurting most of any U.S. city in the current economic downturn is evidence of the fact that it will also boom the most when things are good. We need more trips to Las Vegas, we need more trade centers, we need more business being transacted through travel to Las Vegas and other B2B cities.”
“We’re a relationship firm. Our caution to our consultants is: We want you to be really close with your clients, but you can’t go native.” — S. Bradley Kitchens, president and CEO of ScottMadden Inc., discussed “The Art of Consulting” in September as part of Darden’s Leadership Speaker Series. His presentation was co-sponsored by Darden’s Consulting Club and Energy Club.
— James H. Gilmore, Batten Fellow, Darden adjunct lecturer and co-founder of Strategic Horizons LLP, kicked off his talk on the “Experience Economy in the Age of Digital Marketing” with a mini presentation called “Look Ma, No Payphone, or How I Learned to Loathe the iPad.” Gilmore spoke in October at Darden as part of the Leadership Speaker Series, in conjunction with the 10th Annual Darden Marketing Forum.
DARDEN.VIRGINIA.EDU/DARDENREPORT • Fall/Winter 2011
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