Customer Management and Experience Technologies Market

Page 1

Customer Management and Experience Technologies Market Share, Growth, Statistics & Forecast to (2020-2025) New York, May 23, 2020: Market Research Engine has published a new report titled as “Customer Management and Experience Technologies Market By Touchpoint (Company Website, Branch/Store, Web, Call Center, Mobile, Social Media, Email); By End-User (IT Communication Service Providers, Telecommunication Service Providers, Banking, Financial Services, and Insurance (BFSI), Consumer Goods & Retail, Healthcare, Automotive & Transportation, Travel & Hospitality, Public Sector, Energy & Utilities, Media & Entertainment, Manufacturing) and by Regional Analysis - Global Forecast by 2020 – 2025.” The is Customer Management and Experience Technologies Market expected to exceed more than US$ 28 Million by 2025 at a CAGR of 22% in the given forecast period Browse Full Report @:https://www.marketresearchengine.com/customermanagement-and-experience-technologies-market The scope of the report includes a detailed study of global and regional markets for Customer Management and Experience Technologies Market with the reasons given for variations in the growth of the industry in certain regions. The report covers detailed competitive outlook including the market share and company profiles of the key participants operating in the global market. Key players profiled in the report Adobe Systems, Oracle, IBM, Nokia, Tech Mahindra, Avaya, OpenText, Nice Systems, Verint, MartizCX, Medallia, Qualtrics, and InMoment, among others. Company profile includes assign such as company summary, financial summary, business strategy and planning, SWOT analysis and current developments. The Customer Management and Experience Technologies Market is segmented on the lines of its touch point, end-user and regional. Based on touch point segmentation covers it websites, branches/stores, web, call centers, mobiles, social media, emails, and others. Based on end-user it covers telecommunication service providers; banking, financial services and insurance; consumer goods & retail; healthcare; automotive & transportation; travel & hospitality; public sector, energy & utilities; media & entertainment; manufacturing, and others. Customer Management and Experience Technologies Market on geographic segmentation covers various regions such as North America, Europe, Asia Pacific, Latin America, Middle East and Africa. Each geographic market is further segmented to provide market revenue for select countries such as the U.S., Canada, U.K. Germany, China, Japan, India, Brazil, and GCC countries. Customer experience management (CEM) is a growing part of customer relationship management, fueled by new technologies (e.g., tablets and smart phones) and the influx of social media, such as Twitter and Face book. Glowing praise or scathing reviews are instantly viewed by millions of consumers, and companies have taken note. The Customer Management and Experience Technologies Market has been segmented as below:


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.