GAAC

Contact Us doipha.org grievancesandappealscomplaints@doipha.org

Committee Members Dt. Bernadette Griffin, HPC (114) Dt. Tiffany Lathan, PC (67) Dt. Dana Crawford King, HPIC (5)

Do I have a Imperial Court 2239 Democrat Road Memphis, TN 38132 Office: 901.348.9796 Fax: 901.348.9813

Grievance or An Appeal

Who Can File A Grievance Or Appeal?   

A Daughter A Court The Grievance may be filed against another Daughter/Court/Deputy for the Oasis/Deputy for the Desert

What Happens When A Grievance Or An Appeal Is Filed?

How Is A Grievance Or An Appeal Filed?



The Daughter/Court/Deputy for the Oasis/Deputy for the Desert or party who the grievance or appeal is filed against is informed.



The grievance or appeal is assigned to a member of the Grievance & Appeals Committee to investigate.



The Daughter/Court/Deputy for the Oasis/Deputy for the Desert involved is contacted for facts, documents and statements.

 Daughter will go to doipha.org to download the Grievance & Appeals Intake Form

 Daughter/Court will submit form or complaint



in writing to: grievancesandappealscomplaints@doipha.org or the Imperial Recordress.

The grievance must be in writing and signed by the Daughter. (If a member does not have the capability of printing the form off to sign, scan and email back; the form can be signed electronically)

 The grievance, once finalized and signed, needs to be submitted to the Imperial Court within 90 days following the occurrence of the latest adverse event



Other parties/witnesses may be contacted for information or documents.



A determination is made based on the evidence obtained.

What Occurs When It Has Been Established That A Violation Or Grievance Is Warranted Or Substantiated? 



The Grievance & Appeals Committee will endeavor to address the reported grievance violation through informal means, which could include discussions, conciliation, or mediation.

The Grievance & Appeals Committee will make a recommendation to the Imperial Court for resolution.

What Remedies Are Available Under Grievance & Appeals Process 

Affirmation



Denial