Práctica en ingles informe general 2021

Colegio Cristiano Guatemalteco Course: Supervised Practice in English Grade: 6th Secretary

Dalia Julissa Méndez Elías 1

Introduction.............................................................................................................. 3 Unit 1 ....................................................................................................................... 4

Unit 2 ..................................................................................................................... 16 Unit 3 ..................................................................................................................... 28 Unit 4 ..................................................................................................................... 40 Unit 5 ..................................................................................................................... 52 Unit 6 ..................................................................................................................... 64 Unit 7 ..................................................................................................................... 76 Unit 8 ..................................................................................................................... 88 Unit 9 ..................................................................................................................... 98

Unit 10 ................................................................................................................. 110 Unit 11 ................................................................................................................. 122 Unit 12 ................................................................................................................. 131 Unit 13 ................................................................................................................. 142 Unit 14 ................................................................................................................. 154 Unit 15 ................................................................................................................. 166 Unit 16 ................................................................................................................. 170 Conclusions ......................................................................................................... 178 Final Reflection.................................................................................................... 179 Bibliographies ...................................................................................................... 180

2

Introduction Supervised practice in English is a complex and broad subject, whose limits range from correspondence, filing, shorthand, to dictation, timing, tabulations and more complex theoretical and experimental elaborations, typical of applied sciences that allow us to broaden our knowledge and put into practice what we have learned in previous years.

In this wide panorama, it is easy to get lost or lose your way, and for this reason a learning guide is a fundamental tool. The Supervised Practice class in English is a learned skill, which requires exercise and effort, but there are techniques that make learning easier to develop the knowledge required for the professional area.

In this guide we have proposed to provide the reader with a booklet with the activities carried out during the 2021 school year, where you will find various exercises that demonstrate the student's progress in the different areas to be handled as a professional and putting into practice all the learning methods learned during the previous years.

3

Unit 1

4

Score Score Activity Typing

Score 65/100

Timing

20/50

Dictation

20/25

Tabulation

25/25

Shorthand

20/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

90/100

Shorthand letter

50/50

Dictation letter

40/50

Final Score

75

5

Guatemala January 26, 2021

Timing Timing 1. Because the person you talk with on the telephone can´t 2. see you, your smile, your facial expressions, he can only 3. judge you by How you round, his impression of you is 4. gathered entirely your voice and your telephone habits.

5. Your voice. You need not have the most melodious voice in 6. the world, but you should learn to cultivate a “person 7. interest tone” described by such words as: pleasant, 8. friendly, cordial, cheerful, interested and helpful. A voice 9. without this tone may be described by such words as: 10. expressionless, mechanical indifferent impatient and 11. inattentive.

12. Voice qualities. You can now begin to develop 13. personal- interest tone, not only in doing your class 14. assignments, but in any telephoning you do. Here are the 15. five qualities of a good voice for which to strive.

16. Alertness. give the impression that you are wise …

6

Dictation

July 8th 2021

Miss Grace Dowel.

Commercial school Dir. Miss Dowel: I would appreciate if you can do your opinion on Miss Joys Smith. She is by applying a position as accountant and told she me you were teacher. Your information concerning Miss Smith abilities and personality will be very helpful for me.

Thank you very much for you attention.

Sincerely yours,

20 25 20 25 7

Guatemala January 26, 2021

Dictation

Tabulation

CONFIDENTIAL

HEAD OF BRANCH OFFICE Name of manager

Branch office

Starting year

Annual salary

Edward Perkins

Atlanta

1998

$10,000

Martin Kendrick

Boston

1995

$12,500

Paul Fitzberry

Chicago

1996

$16,000

Alice Corbertt

Denver

1993

$17,500

Harrison Trent

Harrison Trent

1999

$10,000

8

Guatemala January 23, 2021

Tabulation

Shorthand Bilingual secretary International company requires the services of a Bilingual secretary (EnglishSpanish) that fulfill the following requirements: 1.

2.

3.

4.

5.

6.

At least 24 years old.

Bilingual secretaries graduate (English- Spanish).

Minimum two years’ experience.

Good shorthand and typing in English and Spanish.

Ability to translate in English and Spanish.

Salary according to experience, education and background.

Candidates, please send a recent photograph and curriculum vitae to P.O. Box 01 under initials A.B.C.

20 100 20 100

9

Guatemala January 26, 2021

Shorthand

Correspondence File it

Correspondence

January 31, 2021

File it

sent on: January 31 Time: 2:00 pm

General Manager Marta Ramírez Coca-Cola Central América 14 street 32-57 zones 1

sent on: January 31 Time: 2:00 pm

Dear Mrs. Ramirez Wishing you success in your daily work, the reason for this letter is in relation to the advertisement in the newspaper "Prensa Libre". In which a bilingual secretary is requested, I consider myself to be the right person to fill this position.

I have a degree as a bilingual secretary with orientation in computers and I have two courses in advanced English as well as in translation. I have two years of work experience in the company "INDE".

My personal skills, ability to work in a team, responsibility and punctuality are characteristics that encourage me to be part of such a prestigious institution. Please find enclosed my curriculum vitae for any questions you may have.

I remain at your disposal for any questions or queries you may have.

_____________________ Sincerely yours.

Dalia Méndez

System: alphabetical Principal guide: M Name: Méndez, Dalia Folder: individual, M 10

January 31, 2021

File it

TO WHOM File itIT MAY CONCERN:

sent on: January 31 Time: 2:00 pm

sent on: January 31 I am pleased to indicate that I know Miss Dalia Julissa Méndez Elías, of Time: 2:00 bearer pm identification document no.25749789-0005, and I can attest to her moral qualities and high spirit of self-improvement as well as her good charisma and excellence.

Ms. Dalia worked as a bilingual secretary for a period of two years, and her involvement was very satisfactory for both the undersigned and the company she represented.

One of Dalia's main qualities, which I believe makes her very valuable for any company, is her great availability to work in a team and her pleasant people skills as well as her charisma when it comes to working with other people.

I know that Dalia will know how to fully comply with the tasks entrusted to her, so I gladly recommend her.

I remain at your disposal to provide any additional information you may require in this regard.

Sincerely

__________________ Luis Morales General Manager Tel.58245593 LuisMorales123@gmail.com

System: alphabetical Principal guide: M Name: Morales Luis Folder: individual, M 11

Filing File it

Filing

January 31, 2021

File it Received on: January 31 Time: 3:00 pm

General Manager Marta Ramírez Coca-Cola Central América 14 street 32-57 zones 1

Received on: January 31 Time: 3:00 pm

Dear Mrs. Ramirez Wishing you success in your daily work, the reason for this letter is in relation to the advertisement in the newspaper "Prensa Libre". In which a bilingual secretary is requested, I consider myself to be the right person to fill this position.

I have a degree as a bilingual secretary with orientation in computers and I have two courses in advanced English as well as in translation. I have two years of work experience in the company "INDE".

My personal skills, ability to work in a team, responsibility and punctuality are characteristics that encourage me to be part of such a prestigious institution. Please find enclosed my curriculum vitae for any questions you may have.

I remain at your disposal for any questions or queries you may have.

_____________________ Sincerely yours.

Dalia Méndez

System: alphabetical Principal guide: R Name: Ramirez, Marta Folder: individual, R 12

January 31, 2021

File it

TO WHOM File itIT MAY CONCERN:

Received on: January 31 Time: 3:00 pm

Received on: January 31 I am pleased to indicate that I know Miss Dalia Julissa Méndez bearer of Time: Elías, 3:00 pm identification document no.25749789-0005, and I can attest to her moral qualities and high spirit of self-improvement as well as her good charisma and excellence.

Ms. Dalia worked as a bilingual secretary for a period of two years, and her involvement was very satisfactory for both the undersigned and the company she represented.

One of Dalia's main qualities, which I believe makes her very valuable for any company, is her great availability to work in a team and her pleasant people skills as well as her charisma when it comes to working with other people.

I know that Dalia will know how to fully comply with the tasks entrusted to her, so I gladly recommend her.

I remain at your disposal to provide any additional information you may require in this regard.

Sincerely

__________________ Luis Morales General Manager Tel.58245593 LuisMorales123@gmail.com

System: alphabetical Principal guide: T Name: TO WHOM IT MAY CONCERN: Folder: individual, T 13

1 1

Miss Grace Dowel.

Escuela de Comercio

Translation

8 de julio de 2021

Dir. Miss Dowel: Voy a evaluar si usted puede hacer su opinión sobre la señorita Joys Smith. Ella está solicitando un puesto como contable y me dijo que usted era profesor. Su información sobre las habilidades y la personalidad de la señorita Smith será muy útil para mí.

Muchas gracias por su atención.

Sinceramente suyo,

50

________________ LW Steven Gerente

50 50 20 de enero de 2001

2 2

Secretaria bilingüe (no cuenta)

50

Empresa internacional requiere los servicios de una secretaria bilingüe (inglésespañol) que cumpla con los siguientes requisitos: • • • • • •

Tener al menos 24 años de edad.

Secretarias bilingües tituladas (inglés-español).

Experiencia mínima de dos años.

Buena taquigrafía y mecanografía en inglés y español.

Capacidad para traducir en inglés y español.

Salario acorde a la experiencia, formación y trayectoria.

Las candidatas, por favor, envíen una fotografía reciente y su currículum vitae al apartado de correos 01 con las iniciales A.B.C.

40 50 14

40

Guatemala January 26, 2021

Translation

learned lessons learned lessons

Unit

Distinguish well the words that dictate to me In unit no.1 I learned that I have to pay attention to the words that are being dictated to me because I can mistake it with others, and that will make the letter lose meaning.

I have to know how to differentiate between the different words so that I don't make so many mistakes.

Expanding my business vocabulary will make it easier for me to understand what the teacher is referring to in the other units.

15

Unit 2

16

Score Score Activity Typing

Score 50/100

Timing

20/50

Dictation

5/25

Tabulation

25/25

Shorthand

50/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

90/100

Shorthand letter

40/50

Dictation letter

50/50

Final score

78

17

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

16.

17.

18.

19.

Guatemala February 05, 2021

Timing Timing

Your personal qualities and skills will, in effect, determine Your secretarial success. Because you are to be assistant to an Executive, your boss has a right to expect high standards, from you developing a secretarial personality requires aiming very high and not settling for second- best. The secretary makes her boss look good.

This may appear to be a bit blunt, I but I it-s true.

Every executive wants his secretary to all the details of his office, makes sure that he doesn't miss a Meeting, gets out hos rush jobs in a burst of speed. Organizes His “busy work" so that he is not bogged down, in short, she tries To make his office a model of efficiency. it has often been said That a topnotch secretary can make a so-so executive look bad indeed She is tactful. "By tact* said one executive "l don-t mean Just being nice to people, though that*s important.

Of course. I Be polite a caller, almost anyone can di that but it's another Thing to give a caller satisfaction, in other words, to see that He is

18

Dictation

January 15, 2021

Miss Anne Kay Commercial School Detroit Michigan 103 The green Miss Kay We are gland to announce that we are opening a local store next week. A you know we self a great of variety or that typewriter at di best fraises. We will like you to know that we are ready to give the service you need Very truly yours,

19

Guatemala February 02, 2021

Dictation

Guatemala February 05, 2021

Tabulation Tabulation

GREAT TYPEWRITE COMPANY

LIST OF TYPEWRITERS SUPPLIEDI MODELS

STYLES

GUARANTEE

Great

G-803

24 months

Royal

R-325

18 months

Corona

c-769

12 months

Remington

T-987

10 months

Apple

P-685

20 months

20

Shorthand Dear miss Key: Thank you for your recent invitation to attend demonstration to that will be offer next week.

However, it is not possible for me to attend to will be help the regular meeting of business direction. At that meeting I am responsible the presenting of the next year so is mandatory.

Please let me know the visit your school.

21

Guatemala February 02, 2021

Shorthand

Correspondence File it

Correspondence Guatemala February 05, 2021

File it

sent on: February 05 Time: 2:00 pm

Ms. Anne Kay Kay Commercial School 31-45th Street zone 1

sent on: February 05 Time: 2:00 pm

Dear Miss: Wishing you success in your daily work.

In response to your letter of January 20, in which you requested an explanation on the use of the new typewriters and maintenance. For students of your school, I am pleased to inform you that the "Great Typewriter Company" will be glad to give demonstrations.

We will be arriving at your facility on Monday, February 15, at 2:00pm. Therefore, you should have all the tools in order as well as the typing teachers and students ready for the demonstration. We thank you for your preference and remain at your disposal to provide any additional information you may require in this regard.

___________________ Mrs. Rosa Michel Great Typewriter Company

System: alphabetical Principal guide: M Name: Michel, Rosa Folder: individual, M

22

File it TO

: File it FROM :

Typing teachers and students

SUBJECT

:

invitation

DATE

:

05-02-2021

Mrs. Anne Kay sent on: February 05 Time: 2:00 pm

We hereby remind you that on February 15th at 2:00pm we will be giving an sent on: February 05 explanation and demonstration of the use of the new machines of "Great Time: 2:00 pm Typewriter Company.

Next February 15th at 2:00pm we will be doing an explanation and demonstration of the use of the new machines of "Great Typewriter Company" for the teachers and students of Typing, so you must have all the tools in order for this to be a success.

We look forward to your support.

Sincerely yours.

_____________ Mrs. Anne Kay

System: alphabetical Principal guide: K Name: kay, Anne Folder: individual, K 23

Filing File it

Filing Guatemala February 05, 2021

File it Received on: April 09 Time: 2:00 pm

Ms. Anne Kay Kay Commercial School 31-45th Street zone 1

Received on: April 09 Time: 2:00 pm

Dear Miss: Wishing you success in your daily work.

In response to your letter of January 20, in which you requested an explanation on the use of the new typewriters and maintenance. For students of your school, I am pleased to inform you that the "Great Typewriter Company" will be glad to give demonstrations.

We will be arriving at your facility on Monday, February 15, at 2:00pm. Therefore, you should have all the tools in order as well as the typing teachers and students ready for the demonstration. We thank you for your preference and remain at your disposal to provide any additional information you may require in this regard.

___________________ Mrs. Rosa Michel Great Typewriter Company

System: alphabetical Principal guide: K Name: kay, Anne Folder: individual, K 24

File it TO

: File it FROM :

Typing teachers and students

SUBJECT

:

invitation

DATE

:

05-02-2021

Mrs. Anne Kay sent on: February 05 Time: 2:00 pm

We hereby remind you that on February 15th at 2:00pm we will be giving an sent on: February 05 explanation and demonstration of the use of the new machines of "Great Time: 2:00 pm Typewriter Company.

Next February 15th at 2:00pm we will be doing an explanation and demonstration of the use of the new machines of "Great Typewriter Company" for the teachers and students of Typing, so you must have all the tools in order for this to be a success.

We look forward to your support.

Sincerely yours.

_____________ Mrs. Anne Kay

System: alphabetical Principal guide: T Name: Typing teachers and students Folder: individual, T 25

Translation15 de enero de 2021 1 1

Srta. Anne Kay Escuela Comercial Di troy Michigan 103 Señorita The green Kay Somos gland para anunciar que estamos abriendo una tienda local la próxima semana. A usted sabe que nosotros mismos un gran de la variedad o que la máquina de escribir en di mejor fraises. Nos gustaría que usted sepa que estamos listos para dar el servicio que necesita Muy atentamente,

40 50

2

Estimada señorita Key,

40

Gracias por su reciente invitación para asistir a la demostración que se ofrecerá la próxima semana.

2

50

Sin embargo, no me es posible asistir para ayudar a la reunión regular de la dirección de negocios. En esa reunión soy responsable de la presentación del próximo año por lo que es obligatorio Por favor, hágame saber la visita a su escuela.

50 50 50 50

26

Guatemala February 02, 2021

Translation

learned lessons learned lessons -Listen well to the wordsIn unit 2 I learned that I have to listen well to what is dictated to me and I have to know how to write the words because they are not always written as they are heard.

I have to expand my vocabulary and know that I have to write fast and not keep thinking too much about what I am told because if I don't, I will fall further behind.

27

Unit 3

28

Score Score Activity Typing

Score 63/100

Timing

16/50

Dictation

22/25

Tabulation

25/25

Shorthand

50/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

82.6

29

1.

2.

3.

4.

5.

6.

7.

8.

9.

10.

11.

12.

13.

14.

15.

Guatemala 09 February, 2021

Timing Timing

Your personality qualities (continuation) Another executive relates this experience: "l was Chicago Last month for an imponent conference. My secretary has gathered All records and reports relating to the meeting which was on sales Forecasts, and ha places them in my briefcase.

During the discussion, however, the subject shifted to an Entirely different topic: how much warehouse space was needed In Denver. I thought I was sunk. I hadn´t asked her to put the Warehouse report in my briefcase. I dramatically We won’t try to analyze his secretary's reason for tucking the Warehouse report in her boss briefcase. The tact Is that one Had thought the entire Chicago conference and just anticiPated they might get around to warehouse.

She is loyal. The tern loyalty is often thought of as sticking be someone thought good time

30

Dictation Gentleman: I am enclosing a money order for forty dollars to pay for the book that I bought last month.

Please send the reserve to my school since the administration will pay for it. The address is National Secretariat School 10 avenue 12 zone 1 Guatemala, Guatemala Thanking you from your soon service.

Very truly yours, ____________ Maria Tan.

31

Guatemala 12 February, 2021

Dictation

Tabulation OBJECTIVE: Boxes tabulation Overseas plastic industries Safety can- shippers tests Shipper

Location

Product shipper

No. od shipper

Rate

Trans inc.

Florida

Nuclear reactions

55

Excellent

Canizi

Texas

Methane

90

Very good

Air train

Michigan

Nitrate

87

Useful

Globo

Guatemala

dioxide

85

Excellent

Guate express

Mexico

uranium

45

Good

32

Guatemala 09 February, 2021

Tabulation

Gentleman:

Shorthand

The “moving series books” are special editions of popular books prepared at the easier to read vocabulary letters than the other editions for the enjoyment of readers with little knowledge of English. “The moving” is made up of vocabularies of 1,000 words and up with a number of books at each level, those forming a ladder to English understanding while making available the same good books other people are reading. To help readers to find books which are at their reading level, the moving series also has a color edit. They can get the right books by watching for the cover colors.

Sincerely yours, __________________ Day Foster Publicity manager

33

Guatemala 12 February, 2021

Shorthand

Correspondence File it

Correspondence19 February 2021 sent on: 19 February Time: 2:00 pm

New World File itBookstore 40 street c 31-45 zone 1

sent on: 19 February Time: 2:00 pm

Guatemala, Quetzaltenango

Dear Sirs: I am writing to inform you that in response to a promotion offered in your "beginning of the month" catalog, I purchased the books of the Moving series.

However, when I received the order, it was incomplete and some of the books were broken, as evidenced in the photo attached to this letter, when I opened the package containing the merchandise.

Once the claim was made to the distributing company, it could be demonstrated that the packaging process, chain of custody and transfer of the material was correct, as shown in the annex included in this document, so that the responsibility falls on the manufacturer.

Considering the solidity and seriousness of your company I am motivated to request to solve this problem. Attached are the receipts concerning this purchase.

I look forward to your prompt response and a resolution to my problem, in order to conclude this situation amicably.

Yours sincerely ____________________ The Bell Bookstore

System: alphabetical Principal guide: T Name: The Bell Bookstore Folder: individual, T

34

File it

February 21, 2021 sent on: 21 February Time: 2:00 pm

File it Bell Bookstore 80 k street 31-45 zone 7

sent on: 21 February Time: 2:00 pm

Guatemala, Quetzaltenango

Dear Sirs: We deeply regret the incidents that occurred with your "start of the month" order. We are aware of the seriousness of the problem and would like to convey our sincere apologies.

We have initiated an internal investigation to determine what may have caused this unexpected incident.

We would like to compensate you for the inconvenience by offering you an 80% discount for the entire month of March. We guarantee you in writing that this problem will not happen again.

I reiterate our sincere apologies and remain at your disposal for any clarification you may need.

Sincerely yours. ____________________ New Bookstore

System: alphabetical Principal guide: N Name: New Bookstore Folder: individual, N 35

Filing Filing

File it

19 February 2021

File it

Received on: 19 February Time: 2:00 pm

New World Bookstore 40 street c 31-45 zone 1

Received on: 19 February Time: 2:00 pm

Guatemala, Quetzaltenango

Dear Sirs: I am writing to inform you that in response to a promotion offered in your "beginning of the month" catalog, I purchased the books of the Moving series.

However, when I received the order, it was incomplete and some of the books were broken, as evidenced in the photo attached to this letter, when I opened the package containing the merchandise.

Once the claim was made to the distributing company, it could be demonstrated that the packaging process, chain of custody and transfer of the material was correct, as shown in the annex included in this document, so that the responsibility falls on the manufacturer.

Considering the solidity and seriousness of your company I am motivated to request to solve this problem. Attached are the receipts concerning this purchase.

I look forward to your prompt response and a resolution to my problem, in order to conclude this situation amicably.

Yours sincerely ____________________ The Bell Bookstore System: alphabetical Principal guide: N Name: New World Bookstore

36

Folder: individual, N File it

February 21, 2021 Received on: 21 February Time: 2:00 pm

File it Bell Bookstore 80 k street 31-45 zone 7

Received on: 21 February Time: 2:00 pm

Guatemala, Quetzaltenango

Dear Sirs: We deeply regret the incidents that occurred with your "start of the month" order. We are aware of the seriousness of the problem and would like to convey our sincere apologies.

We have initiated an internal investigation to determine what may have caused this unexpected incident.

We would like to compensate you for the inconvenience by offering you an 80% discount for the entire month of March. We guarantee you in writing that this problem will not happen again.

I reiterate our sincere apologies and remain at your disposal for any clarification you may need.

Sincerely yours. ____________________ New Bookstore

System: alphabetical Principal guide: B Name: Bell Bookstore Folder: individual, B 37

Translation 1 1

Caballero Le adjunto un giro postal de cuarenta dólares para pagar el libro que compré el mes pasado.

Por favor, envíe el recibo a mi escuela ya que la administración lo pagará. La dirección es Escuela del Secretariado Nacional 10 avenida 11 zona 1 Guatemala, Guatemala. Agradeciendo su pronta atención.

Muy atentamente _______________ María Tan

50 50

2 2

Caballero:

50

Los "libros de la serie moving" son ediciones especiales de libros populares preparadas con un vocabulario más fácil de leer que las otras ediciones para el disfrute de los lectores con pocos conocimientos de inglés. "The moving" se compone de vocabularios de 1.000 palabras en adelante con una serie de libros en cada nivel, los cuales forman una escalera hacia la comprensión del inglés al tiempo que ponen a disposición los mismos buenos libros que otras personas están leyendo. Para ayudar a los lectores a encontrar los libros que están en su nivel de lectura, la serie en movimiento también tiene una edición en color. Pueden conseguir los libros adecuados fijándose en los colores de la cubierta.

50

Atentamente, _______________________ Day Foster Responsable de publicidad

50 50 50 50

38

Guatemala 12 February, 2021

Translation

learned lessons learned lessons

-Fast typing speed-

In unit no.3 I learned that I have to improve my timing because it lowers my final grade for the unit. I have to practice typing and improve the accuracy of what I am writing, so that in the end it does not affect me so much, writing fast is something that I have to improve a lot because for a secretary I am very important since it is almost always not my turn to write something.

39

Unit 4

40

Score Score Activity Typing

Score 48/100

Timing

22/50

Dictation

1/25

Tabulation

25/25

Shorthand

80/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

85.6

41

Guatemala 02 March, 2021

Timing Timing

1. It is natural at this point in your preparation for a secretarial 2. Career to think that it may be some time before you will 3. Be secretary to one of these high-level executives just described.

4. But you have to look to the future now, there us much you can and 5. Must do if you expect one day to become the ideal secretary every 6. Business executive wants.

7. To would be much easier if there were a recipe or a formula to 8. Follow to prepare yourself for the idea 9. Right now, the important for you to remember is thar executives 10. Attach great importance to the qualities previously discussed.

11. Give your own qualifies time to grow. Of course, you now, 12. Possess some of these qualities and others will be acquired in 13. School and on the job. One of the purposes of the course is to 14. Help you develop a secretarial personality as your follow-through 15. On the many activities and projects in this course your qualities 16. Will continue to grow and to nature. This will be true, however 17. Only to the extent that you recognize your weaknesses and 18. To overcome them, you recognized your

42

Dear Sears:

Dictation

We are preparing our annual winter tour to Europe. Since we know that your company has convenient schedules and prices, we want our clients to travel with your Airline.

Please send us the update schedule so we can arrange the tour. Thank you very much for your help.

Sincerely, _________________ GUAT travel Agency

43

Guatemala 05 March, 2021

Dictation

Guatemala 02 March, 2021

Tabulation Tabulation

COMPARATIVE OD EMPLOYEE TURNOVER This year Dept

Last year

Gained

Lost

Gained

Lost

A

12

6

10

8

B

6

0

4

3

C

18

10

12

8

D

12

11

14

10

E

7

4

5

3

TOTAL

56

31

45

32

44

Shorthand Dear traveler: There are few things in this world that are more tun than traveling, yet there are a number of people who do not realize that the best way to get the most of their travel kind and money is to go fist to travel agent who is an expert in the complicated details of arranging travel. figuring out routes and itinerary, reservations and cost.

Experienced travelers use the many services of a travel agent because he can’t get confirm hotel accommodations and other reservations in advance, so important in countries was space is limited and is such a convenient ta have all detail handle for you Yours truly, _______________ Wat travel agency

45

Guatemala 05 March, 2021

Shorthand

Correspondence File it

Correspondence GUAT Travel Agency 5ta Av. Zone 1 Historic Center Tel. 65985692

File it Guatemala March 12, 2021 sent on: 12 March Time: 2:00 pm

To Whom it May Concern:

Are you planning a trip? Don't know where to go? Don't think twice, we give you the on: travel 12 March solution. Acquire our package "The dream of your life" offeredsent by our agency, Time:cities 2:00of pm through which you will get a unique experience in the most important Europe and attractive places such as hotels, restaurants, archaeological sites and much more.

This wonderful trip that will change your life will last 40 days, will begin on April 5 th of this year and will end on May 25th. It has a value of $5000.00 but if you purchase your ticket today you will have a 40% discount. Don't wait any longer! Purchase today your travel package "The dream of your life" and enjoy our offers, our excellent service guaranteed by more than 16000 people.

We are waiting for you at any of our branches.

Sincerely yours

________________ GUAT Travel Agency

System: alphabetical Principal guide: G Name: GUAT Travel Agency Folder: individual, G 46

File it Guatemala March 13, 2021 sent on: 13 March Time: 2:00 pm

Jorge File LuisitMorales Travel Manager GUAT Travel Agency Guatemala, Guatemala

sent on: 13 March Time: 2:00 pm

Dear Sir Morales: Wishing you success in your daily work the reason for the present is to request information about the trip you will be making to Europe this coming April 5. I would like you to provide me with information regarding this trip. It is of my interest to know which is the form of payment credit, policies, down payment, monthly payments or in some other way, so that I can make the payment of the same.

Please send me the information bulletin regarding the departure time, the hotels where we will stay, what is included in the travel package and the tourist guide that we will have throughout Europe.

I thank you in advance for your prompt reply and I am taking my leave.

Sincerely yours

_____________________ Juan Antonio Pérez Pérez

System: alphabetical Principal guide: P Name: Pérez Pérez, Juan Antonio Folder: individual, P 47

Filing File it

Filing

GUAT Travel Agency 5ta Av. Zone 1 Historic Center Tel. 65985692

File it Guatemala March 12, 2021 Received on: 12 March Time: 3:00 pm

To Whom it May Concern:

Are you planning a trip? Don't know where to go? Don't think twice, we give you the Received on:travel 12 March solution. Acquire our package "The dream of your life" offered by our agency, Time: 3:00 through which you will get a unique experience in the most important citiespm of Europe and attractive places such as hotels, restaurants, archaeological sites and much more.

This wonderful trip that will change your life will last 40 days, will begin on April 5 th of this year and will end on May 25th. It has a value of $5000.00 but if you purchase your ticket today you will have a 40% discount. Don't wait any longer! Purchase today your travel package "The dream of your life" and enjoy our offers, our excellent service guaranteed by more than 16000 people.

We are waiting for you at any of our branches.

Sincerely yours

________________ GUAT Travel Agency

System: alphabetical Principal guide: T Name: To Whom it May Concern Folder: individual, T 48

File it Guatemala March 13, 2021 Received on: 13 March Time: 3:00 pm

Jorge File LuisitMorales Travel Manager GUAT Travel Agency Guatemala, Guatemala

Received on: 13 March Time: 3:00 pm

Dear Sir Morales: Wishing you success in your daily work the reason for the present is to request information about the trip you will be making to Europe this coming April 5. I would like you to provide me with information regarding this trip. It is of my interest to know which is the form of payment credit, policies, down payment, monthly payments or in some other way, so that I can make the payment of the same.

Please send me the information bulletin regarding the departure time, the hotels where we will stay, what is included in the travel package and the tourist guide that we will have throughout Europe.

I thank you in advance for your prompt reply and I am taking my leave.

Sincerely yours

_____________________ Juan Antonio Pérez Pérez

System: alphabetical Principal guide: M Name: Morales, Jorge Luis Folder: individual, M 49

1

Querido Sr. Sears:

Translation

Estimado Sr.

1

Estamos preparando nuestro viaje anual de invierno a Europa. Como sabemos que su compañía tiene horarios y precios convenientes, queremos que nuestros clientes viajen con su aerolínea.

Por favor, envíenos el calendario actualizado para que podamos organizar el viaje.

Muchas gracias por su ayuda.

Sinceramente, _________________ GUAT travel Agency

2 2

50 50

Estimado viajero

50

Hay pocas cosas en este mundo que sean más tunantes que viajar, sin embargo, hay un número de personas que no se dan cuenta de que la mejor manera de sacar el máximo provecho de su clase de viaje y de su dinero es ir puño a la agencia de viajes que es un experto en los complicados detalles de la organización de viajes.

Averiguar las rutas y el itinerario, las reservas y el costo.

50

Los viajeros experimentados utilizan los numerosos servicios de un agente de viajes porque no puede conseguir confirmar el alojamiento en el hotel y otras reservas con antelación, tan importantes en los países en los que el espacio es limitado y es tan conveniente tener todos los detalles manejados por usted Atentamente, ____________________ Agencia de viajes GUAT

50 50 50 50

50

Guatemala 05 March, 2021

Translation

learned lessons learned lessons

-Concentration-

In unit 4 I learned that I have to concentrate on what I am doing, even if I want to do several things at the same time, I will not always be able to, and I saw this reflected in my direct dictation, because I was not totally concentrated on what I was being dictated. Concentration is very important because otherwise I write the wrong things in the dictations.

51

Unit 5

52

Score Score Activity Typing

Score 70/100

Timing

30/50

Dictation

15/25

Tabulation

25/25

Shorthand

30/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

80

53

Guatemala 27 March, 2021

Timing Timing

1. Many secretaries make it a habit to check the first thing in 2. The morning to be sure their dictation tools are in order: pen 3. Filled, pencils sharpened, and notebook checked to see that it 4. Contains plenty of unused sheets. If the old notebook is about 5. When you are called for dictation, make sure that you have all 6. The reference you are likely to need: reports, correspondence 7. Statistics, and so on. In this way you will avoid delaying trips 8. Back and forth from your boss office to your desk files for 9. Information that you should anticipate he would need.

10. many executives set aside a special time of the day in which to 11. dictate to their secretary usually soon after they have read the 12. morning mail. Others have no special time they may wish to dictate 13. the first thing in the morning, the last thing in the afternoon 14. or at intervals throughout the day, several times during the 15. day the secretary is likely you hear the call. “Will you come in, 16. miss jones? And usually, she does not kwon in advance whether 17. she is going to be asked to take dictation, get some records from 18. the files cash a check. Make a telephone call, or obtain information 19. from someone on another floor. The experienced secretary 20. always goes into her boss office prepared for any office task.

21. “I wouldn´t think of answering my boss” call without a

54

Dictation

January 22, 2021

Teaching production material 22nd, fab avenue, Amsterdam, New York Gentlemen Colon, I just read your advertisement about the new book community development. I am very interested in obtaining that book. I will like you to ship me one copy including the view to the following address P.O.B Amsterdam, New York 12-10.

Very truly yours, ____________ Ralph Foil

55

Guatemala 23 March, 2021

Dictation

Guatemala 27 March, 2021

Tabulation Tabulation TEACHING PRODUCTION MATERIALS ORDER SLIP Article code

Description

Quantity

C007

Class organizer

12

S029

Student´s

100

T001

Teacher´s Kit

2

D025

Spanish books

6

A895

guide books

10

56

Shorthand Dear Educator: Thank you for your recent request for a copy of “Community Development” which was mail to you a few weeks ago the books your, whether or not an order will be place.

We only ask in return that you complete and mail back to us the questionnaire.

Printed on the reverse side of this letter.

By providing the information request, you will be performing a service to the teaching community and to us. Information gathered directly from readers is the base we us continually in upgrading our material.

May we count cooperation?

Very truly yours, __________ Rufus Rain

57

Guatemala 27 March, 2021

Shorthand

Correspondence File it

Correspondence

Guatemala Public School File it

5ta Av. zone 2 Street of Flowers Phone. 5897564 Guatemala April 08, 2021 sent on: April 08 Time: 2:00 pm

Manager Juan Antonio Cruz

sent on: April 08 Time: 2:00 pm

Teaching Production Materials Guatemala, Guatemala Dear Mr. Cruz:

Wishing you success in your daily labors. I am writing to you requesting your assistance with a bank loan to cover the payment of educational material.

I am requesting the loan in the amount of $10,000 dollars exactly, committing myself to repay the loan in full within a period of no more than 3 months. This loan will be of great help to me since I will be able to provide quality material such as the "Community Development" book to all my students.

Hoping to count on your help and understanding, I remain at your service.

Sincerely ______________ Ralph Foy Director

System: alphabetical Principal guide: F Name: Foy, Ralph Folder: individual, F 58

File it Teaching Production Materials File it

10-34 zone 5 Santa Elena Phone. 236156325

Guatemala April 09, 2021 Director

sent on: April 09 Time: 2:00 pm

Ralph Foy Guatemala Public School

sent on: April 09 Time: 2:00 pm

Guatemala, Guatemala

Dear Mr. Foy Wishing you success in your daily work. I am writing in response to your letter of April 08, 2021. I am pleased to inform you that your requested loan application has been gladly accepted.

Taking into account the excellent reputation you have, we are pleased to help you, our payment terms are as follows: Payments will be made monthly over a period of three months, with an interest rate of 3%.

Our representative will visit you next week and explain the payment terms to you.

He will be able to answer any questions about the loan conditions.

We remain at your service.

Sincerely ____________________ Juan Antonio Cruz Manager

System: alphabetical Principal guide: C Name: Cruz, Juan Antonio Folder: individual, 59

Filing Filing

File it

Guatemala Public School File it

5ta Av. zone 2 street of flowers Phone. 5897564 Guatemala April 08, 2021

Manager

Received on: April 09 Time: 2:00 pm

Juan Antonio Cruz Teaching Production Materials

Received on: April 09 Time: 2:00 pm

Guatemala, Guatemala Dear Mr. Cruz:

Wishing you success in your daily labors. I am writing to you requesting your assistance with a bank loan to cover the payment of educational material.

I am requesting the loan in the amount of $10,000 dollars exactly, committing myself to repay the loan in full within a period of no more than 3 months. This loan will be of great help to me since I will be able to provide quality material such as the "Community Development" book to all my students.

Hoping to count on your help and understanding, I remain at your service.

Sincerely ______________ Ralph Foy Director

System: alphabetical Principal guide: C Name: Cruz, Juan Antonio Folder: individual, C 60

File it

Teaching Production Materials 10-34 zone 5 Santa Elena

File it

Phone. 236156325 Guatemala April 09, 2021 Received on: April 10 Time: 2:00 pm

Director Ralph Foy

Received on: April 10 Time: 2:00 pm

Guatemala Public School Guatemala, Guatemala Dear Mr. Foy

Wishing you success in your daily work. I am writing in response to your letter of April 08, 2021. I am pleased to inform you that your requested loan application has been gladly accepted.

Taking into account the excellent reputation you have, we are pleased to help you, our payment terms are as follows: Payments will be made monthly over a period of three months, with an interest rate of 3%.

Our representative will visit you next week and explain the payment terms to you.

He will be able to answer any questions about the loan conditions.

We remain at your service.

Sincerely ____________________ Juan Antonio Cruz Manager

System: alphabetical Principal guide: F Name: Foy, Ralph Folder: individual,

61

1 1

Guatemala 13 April, 2021

Translation Translation

Material didáctico de producción 22, avenida Fav Ámsterdam, Nueva York Caballero:

Acabo de leer su anuncio sobre el nuevo libro desarrollo de la comunidad.

Estoy muy interesado en obtener ese libro. Me gustaría que me enviara un ejemplar incluyendo la factura a la siguiente dirección P.O.B Ámsterdam, New York 12-010.

Muy atentamente, Ralph Foil

2 2

Estimado educador: Gracias por su reciente solicitud de una copia de: " desarrollo de la comunidad" que le fue enviado por correo hace unas semanas. El libro es suyo consérvelo, tanto si se hace un pedido como si no.

Sólo le pedimos, a cambio, que rellene y nos envíe por correo el cuestionario que figura en el reverso de esta carta. Al proporcionar la información solicitada, estará prestando un servicio a la comunidad docente y a nosotros. la información obtenida directamente de los lectores es la base que utilizamos continuamente para mejorar la calidad de nuestros materiales.

Muy atentamente Rufus Ray

62

learned lessons learned lessons

-Order and Cleanliness-

In unit no.5 I learned that I have to work in a clean and orderly manner so that when I am asked to show my progress, I can do it quickly and well. Order will help me in the other units so that I can be more effective. I have to improve my order in the units.

63

Unit 6

64

Score Score Activity Typing

Score 75/100

Timing

40/50

Dictation

10/25

Tabulation

25/25 Shorthand

50/100

Correspondence

100/100

1st document

50/50

2nd document

50/50 Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

85

65

Guatemala 13 April, 2021

Timing Timing

1. there are probably may reason why you chose to be a secretary.

2. perhaps one reason was more important to you than the others, but 3. it is likely that the combination of advantages a secretarial 4. career offers were the real decision-maker.

5. a look at some secretarial advantage. perhaps none of these 6. reasons occurred to you when you made your decision. Perhaps 7. you just “drifted in”. chances are, though, that you were 8. influenced by someone who is a secretary and who enjoy these 9. advantages. Let´s take them one by one and find out what these 10. advantages are.

11. the secretary´s job is important. imagine how little any 12. executive would get done of he had to take care of his own mail, 13. type his own letters, answer the telephone file and find his 14. correspondence, and perform dozens of other similar takes.

15. the executive´s main job is to manage and to make decisions.

16. assists her boss and relative him of all possible detail, so that 17. he will have the time he needs fort management activities.

18. opportunities to use initiative. every time she writes or 19. transcribe a letter, plans a meeting or conference, arranges a 20. trip for her boss, receives a caller or writes a report, the 21. secretary has an opportunity to use her skill and imagination. Many 22. secretaries enjoy the privilege of making some decision on them 23. own as well as managing the office routines for their employers.

24. some write letters for their employer´s signature, order office 25. equipment establishes filing systems, and, in general, “run the 26. show”. while not all secretaries are given these responsibilities 27. most have a feeling of satisfaction and accomplishment in the 28. work they do.

66

Dictation Gentlemen: we are That you interesting in Selling or products in your country. It is very satisfactory a to receive is-- as. we are enclosing a boucle information if your need information please your ask for me. we hope to from you soon. respectable truly Sam Radio Corporation _______________ Robert John Manager

67

Guatemala 16 April, 2021

Dictation

Tabulation

LIST OF ADVERBS Accidentally

Selfishly

Neatly

Clearly

Strictly

Actually

Separately

Nervously

Weakly

Briskly

Adventurously

Seriously

Never

Wearily

Broadly

Afterward

Shakily

Nicely

Well

Busily

Almost

Sharply

Noisily

Wetly

Calmly

Always

Sheepishly

Not

Wholly

Carefully

Annually

Shrilly

Obediently

Wildly

Clearly

Anxiously

Shyly

Obnoxiously

Willfully

Certainly

Arrogantly

Silently

Oddly

Wisely

Clearly

68

Guatemala 13 April, 2021

Tabulation

Dear clamber:

Shorthand

if you think you can learn a new technical Skill with NTB training you are count Over 1000 people have done it in the past since the school was establishing in 1010 and cannot you.

NTB project mentor make past easy and exactly, is date only a few hours an any person can find in to life. Choose for this big money. we will be sending you the information they have in order to really you can and puts you here its big business. Liked at once, we will be looking for here to sending you, our materials.

Sincerely Yours, __________ Nathaniel

69

Guatemala 16 April, 2021

Shorthand

Correspondence File it

Recording House Correspondence 5ta Avenida zona 5 El valle Tel. 5689511255

File it Guatemala April 13, 2021

Sam Radio Corporation Calle Las Flores, No. 742 Col. Ilusión Guatemala, Guatemala To whom it may concern:

sent on: April 13 Time: 2:00 pm sent on: April 13 Time: 2:00 pm

I send you a cordial greeting. I am pleased to contact you to request a quotation for the following product: Solid State Stereo Tape Recorder It is also of my interest to obtain information about discounts to wholesalers. Interest on credit sales, as well as the form and facilities of payment, your date and means of shipment.

I have also heard about your electronics franchise. So, I would like to ask you if you can provide me with detailed information about it, I would like to have all the necessary information to make a decision.

I would also be open to arrange an interview with one of your executives or sales representatives if you consider it necessary.

I look forward to hearing from you and without further ado, I send you my best regards.

Sincerely ______________ Recording House System: alphabetical Principal guide: R Name: Recording House Folder: individual, R 70

File it Sam Radio Corporation Calle Las Flores, No. 742 Col. Ilusión File it

Tel. 5689511255 Guatemala April 13, 2021 sent on: April 13 Time: 2:00 pm

Recording House 5ta Avenida zona 5 El valle

sent on: April 13 Time: 2:00 pm

Guatemala, Guatemala To whom it may concern:

Wishing you success in your daily work I am writing to you requesting the following order: • 30 red TEX speakers with microphone.

• 48 boxes of wireless headphones APPLE brand white color.

• 59 portable speakers APPLE brand matte black color.

• 10 TEX amplifiers gray color.

We hope that you will send the order promptly within the usual delivery time to our warehouse located at Calle Las Flores, No. 742 Col. As in previous occasions, the payment of the goods will be paid by bank transfer upon receipt of the goods in our warehouse or at the latest three working days after delivery.

Sincerely yours,

______________________ Sam Radio Corporation System: alphabetical Principal guide: S Name: Sam Radio Corporation Folder: individual, S

71

Filing File it

File it

Filing

Recording House 5ta Avenida zona 5 El valle Tel. 5689511255

Guatemala April 13, 2021 Sam Radio Corporation Calle Las Flores, No. 742 Col. Ilusión

Received on: April 14 Time: 2:00 pm

Guatemala, Guatemala Received on: April 14 Time: 2:00 pm

To whom it may concern:

I send you a cordial greeting. I am pleased to contact you to request a quotation for the following product: Solid State Stereo Tape Recorder It is also of my interest to obtain information about discounts to wholesalers. Interest on credit sales, as well as the form and facilities of payment, your date and means of shipment.

I have also heard about your electronics franchise. So, I would like to ask you if you can provide me with detailed information about it, I would like to have all the necessary information to make a decision.

I would also be open to arrange an interview with one of your executives or sales representatives if you consider it necessary.

I look forward to hearing from you and without further ado, I send you my best regards.

Sincerely ______________ Recording House System: alphabetical Principal guide: S Name: Sam Radio Corporation Folder: individual, 72

File it Sam Radio Corporation Calle Las Flores, No. 742 Col. Ilusión File it

Tel. 5689511255 Guatemala April 13, 2021 Received on: April 14 Time: 2:00 pm

Recording House 5ta Avenida zona 5 El valle Guatemala, Guatemala

Received on: April 14 Time: 2:00 pm

To whom it may concern: Wishing you success in your daily work I am writing to you requesting the following order: • 30 red TEX speakers with microphone.

• 48 boxes of wireless headphones APPLE brand white color.

• 59 portable speakers APPLE brand matte black color.

• 10 TEX amplifiers gray color.

We hope that you will send the order promptly within the usual delivery time to our warehouse located at Calle Las Flores, No. 742 Col. As in previous occasions, the payment of the goods will be paid by bank transfer upon receipt of the goods in our warehouse or at the latest three working days after delivery.

Sincerely yours,

______________________ Sam Radio Corporation System: alphabetical Principal guide: R Name: Recording House Folder: individual, R

73

1 1

Translation

Caballeros: la cinta "casete" que se utiliza con su grabadora es el tipo de cinta de grabación más avanzado que existe. Está encerrada en un pequeño cartucho de plástico, proporcionando un tiempo de reproducción continuo de 30 minutos en cada cara, un total de 60 minutos con un solo cartucho c-60. El "casete" puede cargarse en el grabador simplemente colocándolo dentro, o puede extraerse simplemente tirando de él en cualquier momento, sin necesidad de enrollarlo o rebobinarlo cada vez.

El movimiento de la cinta se detiene automáticamente al final de la misma, independientemente de la operación y sin que la cinta se desprenda, nunca se afloja proporcionando una función estable y una mayor duración. su servidor, ________________ Director de ventas John Sam

50 50

2 2

Señores: Nos alegra saber que están interesados en vender nuestros productos en su país.

Es muy satisfactorio recibir pedidos como los suyos. Adjuntamos un folleto que contiene toda la información, si necesita más información, por favor pídala.

Esperamos tener noticias de usted pronto.

50 50

Respetablemente, ___________________ Sam Radio Corporation Robert John Gerente

74

Guatemala 16 April, 2021

Translation

learned lessons learned lessons

-Knowledge practice-

In unit no.6 I learned that I have to apply all the techniques that I was taught in the previous years to make it easier to take dictations, timings and other activities. I learned that I have to put all my knowledge into practice to make these units easier for me.

75

Unit 7

76

Score Score Activity Typing

Score 75/100

Timing

40/50

Dictation

10/25

Tabulation

25/25 Shorthand

50/100

Correspondence

100/100

1st document

50/50

2nd document

50/50 Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final Score

85

77

Guatemala 23 April, 2021

Timing Timing

1. As secretary you must have a thorough knowledge of mailing 2. procedures. in a smaller office; the secretary´s duties may 3. include the entire mail routine: from opening and distributing 4. incoming letters: to folding, selling and dropping the outgoing 5. letters into mailbox. In larger organization, however, a 6. central mailing department may be responsible for most of the 7. steps in the mail routines.

8. when there is a central mailing department, the incoming mail 9. goes directly to that department to be sorted. In this sorting 10. process, the mail clerks send all letters addressed to specific 11. departments or to person in those departments, immediately by 12. messenger. Them the mail clerks open the remaining mail, 13. classify it, sort it again for various purposes and deliver it to 14. the proper departments as speedily as possible.

15. mail in quantity is usually opened by a mechanical letter opener 16. This machine strips odd a narrow edge from each envelope while 17. the envelopes are fed to the machine by the operator.

18. if there is no central mailing department the secretary is 19. usually, the one who receives and distributes the mail. she 20. organizes her duties so that all the different kinds of mail will be 21. handled without delay.

22. an efficient step- by-step procedure would include the following 23. separate letters marked “Personal” or addressed to an individual 24. person or department 25. Open and read all other place or mail 26. inspect each letter as you open it to make sure that anu 27. enclosures mentioned are attached to the letter. If an enclosure 28. is missing, note this fact on the letters and initial it.

29. check to see that the return address is no the letter, if not

78

Dictation Dear sear: I heard from a friend for the fabulous program you have concerning home training course I will like to know more details about your services since I do not believe in that type of education ______________ yours truly Joyce Great

79

Guatemala 20 April, 2021

Dictation

Tabulation

ADVERB CLAUSE Adverb clause of condition

Adverb clause of place

Adverb clause of time

Adverb clause of reason

Adverb clause of contrast

Adverb clause of comparison

Even if

Anywhere

After

As

Although

Than

If

Where

As soon as

Because

As…as

Only if

Everywhere

Before

Now that

Even though Though

Unless

Wherever

Be the time

Since

Whereas

In case

Once

So… as Or the … the

While

Since Till/while Whenever

80

Guatemala 20 April, 2021

Tabulation

Dear claber:

Shorthand

if you think you can learn a new technical Skill with NTB training you are count Over 1000 people have done it in the past since the school was establishing in 1010 and cannot you.

NTB project mentor make past easy and exactly, is date only a few hours an any person can find in to life. Choose for this big money. we will be sending you the information they have in order to really you can and puts you here its big business.

Liked at once, we will be looking for here to sending you, our materials. __________________ Sincerely Yours Nathaniel

81

Guatemala 23 April, 2021

Shorthand

Correspondence File it

Correspondence Guatemala April 21, 2021 sent on: April 21 Time: 2:00 pm

File it NTB Home-Training 40 Street C 45-90 zone 1

sent on: April 21 Time: 2:00 pm

Guatemala, Guatemala

Dear client: Wishing you success in your daily work, we kindly remind you that you have an outstanding account with us for the amount of $300.00 corresponding to your dues for the month of March, which has not yet been paid.

We would appreciate it if you could make the payment no later than April 25 of the current month, in order to normalize your situation. Delays of this kind cause difficulties in our accounting and therefore we cannot offer you our services in the best way.

We hope that our request will be attended and that you will take the appropriate measures so that situations like this one will not be repeated in the future.

We bid you farewell with cordial greetings.

Sincerely __________________ Studio ABC

System: alphabetical Principal guide: S Name: Studio ABC Folder: individual, S 82

File it Guatemala April 21, 2021 ABC Studio File it 6ta zone 4 Street The Apple Guatemala, Guatemala

sent on: April 21 Time: 2:00 pm

Dear Sirs:

sent on: April 21 Time: 2:00 pm

Wishing you success in your daily work, we hereby send you our subscription data to subscribe to your ABC magazine.

1. INSTITUTION • • • • •

Name: NTB Home-Training Telephone: 4567646 E-mail: NTBHomeraining@gmail.com Address: 40 Street c 45-90 zone 1 City: Guatemala

2. RESPONSIBLE FOR UNDERWRITING FIRM • • •

Name: Juan Antonio Paz Position: Sales Manager Telephone: 59684554

We would like this subscription to be for one year, and we ask you to send us the magazines in special packaging to protect the photos and proofs contained in them.

If you need any additional information, please contact us at the above telephone numbers.

With no other particulars, I cordially bid you farewell. _________________ NTB Home-Training

System: alphabetical Principal guide: N Name: NTB Home-Training Folder: individual, N 83

Filing File it

FilingGuatemala April 21, 2021

File it

Received on: April 22 Time: 2:00 pm

NTB Home-Training 40 Street C 45-90 zone 1

Received on: April 22 Time: 2:00 pm

Guatemala, Guatemala

Dear client: Wishing you success in your daily work, we kindly remind you that you have an outstanding account with us for the amount of $300.00 corresponding to your dues for the month of March, which has not yet been paid.

We would appreciate it if you could make the payment no later than April 25 of the current month, in order to normalize your situation. Delays of this kind cause difficulties in our accounting and therefore we cannot offer you our services in the best way.

We hope that our request will be attended and that you will take the appropriate measures so that situations like this one will not be repeated in the future.

We bid you farewell with cordial greetings.

Sincerely __________________ Studio ABC

System: alphabetical Principal guide: N Name: NTB Home-Training Folder: individual, N

84

File it

Guatemala April 21, 2021 Received on: April 22 Time: 2:00 pm

ABC Studio File it 6ta zone 4 Street The Apple Guatemala, Guatemala

Received on: April 22 Time: 2:00 pm

Dear Sirs:

Wishing you success in your daily work, we hereby send you our subscription data to subscribe to your ABC magazine.

1. INSTITUTION • • • • •

Name: NTB Home-Training Telephone: 4567646 E-mail: NTBHomeraining@gmail.com Address: 40 Street c 45-90 zone 1 City: Guatemala

2. RESPONSIBLE FOR UNDERWRITING FIRM • • •

Name: Juan Antonio Paz Position: Sales Manager Telephone: 59684554

We would like this subscription to be for one year, and we ask you to send us the magazines in special packaging to protect the photos and proofs contained in them.

If you need any additional information, please contact us at the above telephone numbers.

With no other particulars, I cordially bid you farewell. _________________ NTB Home-Training

System: alphabetical Principal guide: S Name: Studio ABC Folder: individual, S 85

1 1

2 2

Caballeros:

Translation

Estamos complacidos en saber que está interesado en vender nuestros productos en su país. Es muy satisfactorio recibir pedidos como los suyos. Le adjuntamos un folleto que contiene toda la información, si necesita más información, no dude en solicitarla. Esperamos tener noticias suyas pronto. Respetuosamente, ___________________ Sam Radio Corporation Robert John Gerente

Estimado suscriptor: Si cree que no puede aprender una nueva habilidad técnica con el entrenamiento en el hogar de NTB, está corriendo. Más de 100.000 personas lo han hecho en el último siglo desde que se estableció la escuela en 100900 y usted también puede hacerlo.

NTB Project, estos principios son que el método NTB Project hace que el aprendizaje sea rápido, fácil y emocionante. Sale solo unas pocas horas a la semana. Cualquier persona nuestra puede incorporarse a su vida.

Así que deja de perder el tiempo. Elija entre esta gran cantidad de dinero para hacer fieltros. Le enviaremos la información que necesita para comenzar a trabajar en un nuevo trabajo mejor. Es un pensamiento seguro, realmente funciona y te pone en el gran negocio. De inmediato, estaremos buscando un mundo para enviarle sus materiales.

Atentamente, ______________ Nataniel Osarck

50 50 50 50

86

Guatemala 20 April, 2021

Translation

learned lessons -learn morelearned lessons In unit 7 I learned that I still have a lot to learn, until this unit I have realized that I have to learn and expand my commercial vocabulary, I have to know the different sounds of the words and pay attention.

87

Unit 8

88

Score Score Activity Typing

Score 76/100

Timing

38/50

Dictation

13/25

Tabulation

25/25

Shorthand

80/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

98/100

Shorthand letter

50/50

Dictation letter

48/50

Final score

90.8

89

Guatemala May 07, 2021

Timing Timing

1. Every day move the carriage first to the extreme left, then 2. to the extreme right, while wiping the exposed surfaces of the 3. carriage rails, both upper and lower, with a dry cloth and brushing 4. out the eraser crumb accumulation, clean the typing element or 5. the typefaces toward you and away from the type segments dust 6. exterior and accessible parts and also underneath the typewrite 7. with a brush or lint-free cloth, cover the typewrite at night 8. to protect if from duet. if it is electric turn, it off 9. when not in use.

10. once a week wipe the carriage rails and the exposed parts 11. behind the paper table with a cloth slightly moistened with oil.

12. clean the cylinder, paper fees rolls and paper bail rollers with 13. denatured alcohol, clean the typeface with type cleaner 14. one brand which resembles putty is presses again the typeface 15. to remove the accumulation if ink and dirt. another product 16. consists of thick soft paper to be inserted in the machine after 17. which the ribbon Is moved to stencil position and the keys are 18. struck firmly several time until all are clean, there are also 19. roller type cleaners or brushes on the market be cautious when 20. using liquid cleaners; they should be used sparingly, for they may 21. damage the finish of typewrite. you may prevent possible 22. damage by placing a cloth on the headrest underneath the type to 23. absorb excess fluid. to know the best cleaner for you typewrite 24. consult the typewrite repairman and ask which cleaner he recommends 25. usually, it´s the office manager or another executive who 26. choose

90

Gentleman:

Dictation

As you know Gerber products had been the most popular baby foods for the past 15 years. We have notice that your order has decrease --- in the past.

Since you are the best clients, we are concerning about your business. I would appreciate if you let me know --- how much of your products it solves.

Cordially yours, _____________________ Daniel Gerber Products Company

91

Guatemala May 04, 2021

Dictation

Guatemala May 07, 2021

Tabulation Tabulation

GRAND SUPERMARKET

FIRST WEEK SALES- GERBER PRODUCTS Day

Sweet sales

Salty jars

Total

Monday

200

120

350

Tuesday

150

97

217

Wednesday

350

217

290

Sunday

489

568

1057

Saturday

547

254

801

92

Gentlemen:

Shorthand

to our to give mothers a helpful manual of general information and place for keeping records of regulation of those easily forgotten details which in .. years maybe of real pleasure and importance.

Gerber company award know organization for always been busy in making your children happy and heartily. we have added a revise information un the light of development suggestion and questions in the many years of experience. it is not our – to cover all faces of in fact and training. it gives us a great deal of pleasure and satisfaction to offer this confidence and the enjoyment of you children Yours truly, ____________________________ Daniel Gerber Products Company

93

Guatemala May 05, 2021

Shorthand

Correspondence File it

File it

Correspondence Grand Supermarket 3ª Avenue zone 1 The Sun GrandSupermarket@gmail.com Guatemala May 05, 2021

Playful Baby 4ª Avenue zone 1 The Flowers Guatemala, Guatemala

sent on: May 05, 2021 Time: 2:00 pm

Dear Sirs:

sent on: May 05, 2021 Time: 2:00 pm

We would like to introduce you to our new line of Gerber baby products. We are pleased to inform you about the good quality and reputation of our products. It will be our pleasure to provide you with products that meet your needs at reasonable prices.

We've added many more flavors for you to choose from! We are sure to have just what you need. This line will feature foods of all kinds such as: milk, compotes, porridges and much more.

Order now! and if you order in the next 5 days you will get a 25% discount on all products, plus we have promotions that you cannot miss.

Sincerely, ______________________ Luis Armando Alvarado Sales Manager

System: alphabetical Principal guide: A Name: Alvarado, Luis Armando Folder: individual, A 94

Filing File it

File it

Filing

Grand Supermarket 3ª Avenue zone 1 The Sun GrandSupermarket@gmail.com

Guatemala May 05, 2021

Playful Baby 4ª Avenue zone 1 The Flowers Guatemala, Guatemala

Received on: May 05, 2021 Time: 3:00 pm Received on: May 05, 2021 Time: 3:00 pm

Dear Sirs: We would like to introduce you to our new line of Gerber baby products. We are pleased to inform you about the good quality and reputation of our products. It will be our pleasure to provide you with products that meet your needs at reasonable prices.

We've added many more flavors for you to choose from! We are sure to have just what you need. This line will feature foods of all kinds such as: milk, compotes, porridges and much more.

Order now! and if you order in the next 5 days you will get a 25% discount on all products, plus we have promotions that you cannot miss.

Sincerely, ______________________ Luis Armando Alvarado Sales Manager System: alphabetical Principal guide: P Name: Playful Baby Folder: individual, P 95

1 1

Caballeros:

Translation

Es nuestro objetivo dar a las madres un manual útil de información general y un lugar para mantener los registros de esos detalles fácilmente olvidados que en años posteriores pueden ser una fuente de placer e importancia la Gerber Company es una organización mundialmente conocida mundialmente conocida, siempre se ha ocupado de hacer que sus hijos estén sanos y saludables, hemos añadido y revisado la información a la luz de las sugerencias y preguntas sobre el desarrollo en los muchos años de experiencia.

No es nuestra intención cubrir todas las fases del cuidado y la formación del bebé.

Nos da mucho placer y satisfacción ofrecer estas sugerencias cuidadosamente seleccionadas que pueden servir para aumentar su confianza en sí mismo y el disfrute de su hijo.

8

2 2

Caballeros: Como saben, los productos Gerber han sido los alimentos para bebés más populares durante los últimos 15 años. Hemos notado que su pedido ha disminuido en el pasado.

Como ustedes son los mejores clientes, nos preocupamos por su negocio. Le agradecería que me hiciera saber cuánto resuelve de sus productos.

Cordialmente

8

_________________________ Daniel Empresa de productos Gerber

96

Guatemala May 05, 2021

Translation

learned lessons learned lessons

-Aesthetics in documents-

Unit

In unit no.8 I learned that I have to have aesthetics in the documents. in the documents so that they have a good presentation and that they are neat and tidy when working I learned that a work delivered with aesthetics reflects my personality, order and produces an excellent view of the work and it is something very important for a secretary.

97

Unit 9

98

Score Score Activity Typing

Score 76/100

Timing

32/50

Dictation

10/25

Tabulation

25/25

Shorthand

20/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

95/100

Shorthand letter

50/50

Dictation letter

45/50

Final score

78.2

99

Guatemala May 14, 2021

Timing Timing

1. There are any fine opportunities fort secretaries who are 2. interested in developing their skills and increasing their knowledge 3. in special areas.

4. technical secretary, the secretary in the field of science 5. or engineering is a specialist in an environment of rapid change.

6. one of the requirements is that the technical secretary be 7. familiar with the technical vocabulary of whatever scientific or 8. engineering area is involved (synthetics, aerospace, electronics 9. communications, or another area). The technical secretary should 10. be able to work under pressure; frequent deadlines may be routine 11. she is generally more involved with processing words through memo´s 12. letters, specifications, articles, and reports than is the general 13. secretary. courses in technical secretarial training are offered 14. at the post-high school level in some communities most technical 15. educational and service secretaries. the educational secretary 16. who is employed in a school or university and the service secretary, 17. who is employed in a church charitable institution, or other?

18. nonprofit association, have much in common, both secretaries work 19. directly with and for large number of people as well as with 20. leading individual in their fields. both secretary’s play 21. important roles as public relations representatives. and whether 22. involved with teachers and students or parishioners and social 23. workers both secretaries are in service- related jobs. these 24. secretaries must be highly organized and must be able to remain 25. cool in the face of frequent interruptions form

100

Guatemala May 11, 2021

Dictation Dictation Dear Mr. May: We got your name from the insurance work association. since you are coming to New York for annual convention, we what you to come our client. To make your purchase more convenient we will grand you are very cart. You are welcome to over store any time.

Truly yours, __________________ Frederick and Nelson

101

Guatemala May 14, 2021

Tabulation Tabulation FREDERICK AND NELSON COMPANY 52 WEST STREET NEW YORK, N.Y 09676

1.This Credit Card belongs to: Dalia Julissa Méndez and must be shown whenever required 2. This Credit Card is personal and it gives you the privilege to make all your purchase on credit at any of our stone.

3. If you happen to lose your card notify it to us immediately

ACCOUNT NUMBER: 12351 :

AUTORIZES SIGNATURE: ____________

ACCOUNT NUMBER: 12351 AUTORIZES SIGNATURE: ____________

102

Shorthand Dear Delegate: The attach credit card is our way of welcoming you to New York and to one of Americas most beautiful departments stores, Frederick, and nelson.

Just feeling the reverse of the card which with them serve us you Frederick and nelson charge account card during your convention. No special trip to our credit department will be necessary. You will be built upon your return home.

Our store offers many useful services in addition to it seven floors of fashionable merchandise. We will help you many packets and made plane reservations.

Please accept our best wishes for the successful conventions. It will can be helpful column us.

Sincerely, _________________ Robert sales Publicity manager

103

Guatemala May 11, 2021

Shorthand

Correspondence File it

Correspondence Guatemala May 13, 2021

File it Commercial distributor

sent on: May 13, 2021 Time: 2:00 pm

Frederick and Nelson sent on: May 13, 2021 Time: 2:00 pm

40 street P zone 1 Guatemala, Guatemala

Dear Sirs: I would like to thank you for your kind gesture in providing us with a credit card during our stay in New York.

I would like to take this opportunity to ask you for information on what kind of identification is required to use the card; and what percentage of interest is the surcharge, what is the limit of consumption and if there is any extra information I should know.

I would be very grateful for your reply as soon as possible, so that I can make my decision freely and conscientiously.

Sincerely yours,

_________________ Albert Mays Finance Director

System: alphabetical Principal guide: M Name: Mays, Albert Folder: individual, M 104

Guatemala May 15, 2021

File it

sent on: May 15, 2021 Time: 2:00 pm

Chief Financial File it Officer Albert Mays

sent on: May 15, 2021 Time: 2:00 pm

6th avenue 2-4 zone 5 Guatemala, Guatemala

Dear Mr. Mays: In response to your letter of May 13, 2021, requesting detailed information about our credit card.

It is a pleasure to send you the required information, it is necessary your DPI as a personal identification document and your passport stamped and reviewed by immigration, the interest rate is 10% only. The limit of consumption is $.20,000 in case of exceeding the limit of consumption will be charged an extra 5% interest.

We have a commercial attention service to which you can address or contact directly with the Sales Manager, who has been informed of your request. If you wish, we can contact you by telephone or in person on the day and time you indicate.

Thanking you for your interest in our service and looking forward to your positive response, we send you our best regards.

Sincerely _________________________ Frederick and Nelson Commercial distributor

System: alphabetical Principal guide: F Name: Frederick and Nelson Folder: individual, F 105

Filing Filing Guatemala May 13, 2021

File it

Received on: May 13, 2021 Time: 3:00 pm

Commercial File it distributor Frederick and Nelson

Received on: May 13, 2021 Time: 3:00 pm

40 street P zone 1 Guatemala, Guatemala Dear Sirs:

I would like to thank you for your kind gesture in providing us with a credit card during our stay in New York.

I would like to take this opportunity to ask you for information on what kind of identification is required to use the card; and what percentage of interest is the surcharge, what is the limit of consumption and if there is any extra information I should know.

I would be very grateful for your reply as soon as possible, so that I can make my decision freely and conscientiously.

Sincerely yours,

_________________ Albert Mays Finance Director

System: alphabetical Principal guide: F Name: Frederick and Nelson Folder: individual, F 106

Guatemala May 15, 2021

File it Chief Financial File it Officer

Received on: May 15, 2021 Time: 3:00 pm

Albert Mays 6th avenue 2-4 zone 5

Received on: May 15, 2021 Time: 3:00 pm

Guatemala, Guatemala

Dear Mr. Mays: In response to your letter of May 13, 2021, requesting detailed information about our credit card.

It is a pleasure to send you the required information, it is necessary your DPI as a personal identification document and your passport stamped and reviewed by immigration, the interest rate is 10% only. The limit of consumption is $.20,000 in case of exceeding the limit of consumption will be charged an extra 5% interest.

We have a commercial attention service to which you can address or contact directly with the Sales Manager, who has been informed of your request. If you wish, we can contact you by telephone or in person on the day and time you indicate.

Thanking you for your interest in our service and looking forward to your positive response, we send you our best regards.

Sincerely, _________________________ Frederick and Nelson Commercial distributor

System: alphabetical Principal guide: M Name: Mays, Albert Folder: individual, M

107

1 1

Translation

Tenemos su nombre de la asociación de trabajo de seguros ya que usted vine de New York para la convención anual, y queremos que se convierta en nuestro cliente.

Para que su compra sea más conveniente le enviaremos una tarjeta de crédito.

Usted está invitado a la tienda en cualquier momento.

Sinceramente, ________________ Frederick y Nelson.

2 2

Estimado Delgado: La tarjeta de crédito que le adjuntamos es la forma en que le damos la bienvenida a New York y a unas de nuestros departamentos de tiendas más bonitas de Estados Unidos Frederick y Nelson.

Solo hay que llenar el revés de la tarjeta, que le servirá como tarjeta de cambio de Frederick y Nelson durante la convención. No es necesario ningún viaje al departamento de crédito. Se le facturará después que haya regresado a casa.

Nuestras tiendas ofrecen muchos servicios útiles además de sus 7 pisos de mercadería de moda. Le ayudamos a enviar paquetes y hacer reservas de aviones.

Por favor acepte nuestros mejores deseos para que la convención sea un éxito. sí le podemos ayudar nos puede llamar.

50 50 50 50

108

Guatemala May 11, 2021

Translation

lessons learned lessons learned

-Speed when receiving Dictation-

Unit

In unit no.9 I learned that I have to improve my typing skills because this is the area that I struggle the most. I have to practice speed and accuracy when taking dictations and when doing timing exercises. I have to try harder to improve.

109

Unit 10

110

Score Score Activity Typing

Score 72/100

Timing

35/50

Dictation

12/25

Tabulation

25/25

Shorthand

60/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

95/100

Shorthand letter

50/50

Dictation letter

40/50

Final score

85.4

111

Guatemala May 28, 2021

Timing Timing

1. Data processing is not new-it is as old as the first writing 2. by man-but what is new is automatic data processing. With automatic 3. data processing, most of the work is done automatically by 4. machines. automatic data processing refers to punched-card and 5. electronic systems.

6. some of the records you may be familiar with are prepared by 7. computer: a bank statement; the monthly bill for telephone, gas 8. or electricity; an airline ticket. did you know that the data?

9. collected for the daily weather reports are processed by computers.

10. that traffic lights may be regulated by computer that the postal 11. service uses computer to help sort mail be ZIP code that large 12. payrolls are prepared by computers and that the telephone switching 13. service is computerized?

14. the secretary is not likely to work directly with any of the 15. machines used in automatic data processing. she may however, 16. work with information in this form of printouts the printed form 17. though is that the secretary knows enough about data processing 18. to have some idea of how it works so she can make intelligent use 19. of the more common vocabulary terms.

20. word processing. what will affect secretarial 21. recent developments in word processing. word processing uses 22. people procedures and equipment to transform ideas into printed 23. communications and to help facilitate the flow of information 24. the broader use of mechanical equipment in word processing has 25. relieved the secretary of dictation and transcription work in a 26. company with uses word

112

Dear Miss. Harrys:

Dictation

Subject: Account Reminder Enclosed you will find your statement of account date May 13, 2021 showing a total net balance in the amount of $.2000.00.

In an inform to covered with you with have asked our credit department to realize, for immediate shipment, all your all-standing orders.

Therefore, I would like to request your cooperation by forwarding us a check in the amount of that. If we can be of any assistance, please don´t hesitate to let us know Very truly yours, _________________ Rose Arnold Credit Manager

113

Guatemala May 25, 2021

Dictation

Guatemala May 28, 2021

Tabulation Tabulation

NATIONAL WILDLIFE FEDERATION NEW SUBSCRIPTIONS

Number

Name

Magazine

Destination

5000

Ronald Curry

National

Rhode Island

5001

Jae Park

Both

Korea

5002

Angie Smith

International

Australia

5003

Amalia Alvizurez

National

Guatemala

5004

Ximena Miranda

Both

Mexico

114

Dear member:

Shorthand

Here I show you can help. Renew your membership now before it expires, and it will save us needed funds.

You see, to keep member magazine production cost to a minimum, we most order early and accurate. By hiding for you know we can avoid printing to many or too few copies of upcoming issues. Exact quality ordering is just one way we can could expenses. Those bring as much money as possible for our other conservation education programs.

And if every member would renew on the first notice or renewal cost, would it be substantially reduced to. Resulting in even more money for conservation.

Hoping to receive your renewal acceptance soon.

Truly yours, _____________ Carl Cramer President

115

Guatemala May 25, 2021

Shorthand

Correspondence Guatemala May 27, 2021 Correspondence sent on: May 27, 2021 Time: 2:00 pm

National Wildlife Federation 40 C Street 69-5 zone 1 Guatemala, Guatemala

sent on: May 27, 2021 Time: 2:00 pm

Dear Sirs: Wishing you success in your work days, the reason for this letter is to thank you for the reminder you sent us on May 20 of this year.

I am also enclosing the renewal card, as well as a bank draft for $21 to pay for the renewal of the National and International magazines plus the extra change due to the fact that I am out of the country.

If more to say, I look forward to hearing from you.

Sincerely

_____________________ Dalia Mendez Secretary

system: Variadex Principal guide: Me Color: yellow Name: Méndez, Dalia Folder: Individual, M 116

File it

Guatemala May 28, 2021

File it

sent on: May 28, 2021 Time: 2:00 pm

Juan Luis Castillo 50 avenue zone 1 Guatemala, Guatemala

sent on: May 28, 2021 Time: 2:00 pm

Dear friend Gómez: Hoping you are well, receive a birthday greeting, we wish you are enjoying good health and well-being.

The reason for this letter is to let you know that for being a distinguished client and having a birthday we are giving you a one-year subscription to National Wildlife Magazine.

We hope you enjoy it and that you continue celebrating this special date with your loved ones.

With nothing more to say, I bid you farewell.

Sincerely yours,

____________________ Jose Juan Molina General Manager

system: Variadex Principal guide: Mo Color: Blue Name: Molina, Jose Juan Folder: Individual, M

117

Filing Guatemala May 27, 2021

Filing

File it

Received on: May 27, 2021 Time: 3:00 pm

File it National Wildlife Federation

Received on: May 27, 2021 Time: 3:00 pm

40 C Street 69-5 zone 1 Guatemala, Guatemala

Dear Sirs: Wishing you success in your work days, the reason for this letter is to thank you for the reminder you sent us on May 20 of this year.

I am also enclosing the renewal card, as well as a bank draft for $21 to pay for the renewal of the national and international magazines plus the extra change due to the fact that I am out of the country.

If more to say, I look forward to hearing from you.

Sincerely

_____________________ Dalia Mendez Secretary

system: Variadex Principal guide: Na Color: orange Name: National Wildlife Federation Folder: Individual, N 118

File it

Guatemala May 28, 2021 Received on: May 29, 2021 Time: 3:00 pm

File it Juan Luis Castillo

Received on: May 29, 2021 Time: 3:00 pm

50 avenue zone 1 Guatemala, Guatemala

Dear friend Gómez: Hoping you are well, receive a birthday greeting, we wish you are enjoying good health and well-being.

The reason for this letter is to let you know that for being a distinguished client and having a birthday we are giving you a one-year subscription to National Wildlife Magazine.

We hope you enjoy it and that you continue celebrating this special date with your loved ones.

With nothing more to say, I bid you farewell.

Sincerely yours,

____________________ Jose Juan Molina General Manager

system: Variadex Principal guide: Ca Color: orange Name: Castillo, Juan Luis Folder: Individual, C 119

1

Querido Miembro:

Translation

Aquí es como puedes ayudar. Renovar su membresía antes de que caduque y nos ahorrará los fondos que necesitamos.

1

Como usted puede ver para mantener la membresía de la revista de producción cuesta el mínimo, debemos pedir con anticipación y precisión. Al saber usted ahora, podremos evitar imprimir demasiadas o muy pocas copias de los próximos números La cantidad exacta de pedidos es la única manera en la que podemos cortar los gastos; liberando así tanto dinero como nos sea posible para nuestra otra conversación de educación programada.

Y si cada miembro pudiera renovar a la primera notificación nuestra renovación de costos podría ser sustancialmente reducidos también.

Esperando recibir pronto su aceptación de renovación.

Sinceramente, __________________ Carl Kramer Presidente Querida Señora Harrys

2

Asunto: Recordatorio de cuenta Adjunto encontrará su estado de cuenta con fecha de mayo 13, 2021, en el cual mostrará un saldo total neto de $2,000.

2

En un informe para cubrirlo, ha solicitado a nuestro departamento de crédito que realice, un envió inmediato, todos los envíos pendientes.

Por lo tanto, me gustaría pedirle su cooperación enviándonos un cheque por la cantidad de lo correspondiente.

Si podemos ayudarle de alguna manera, no dude en decirnos.

Muy atentamente, _______________ Rosa Arnold Gerente de crédito

120

Guatemala May 25, 2021

Translation

learned lessons learned lessons

- Paying attention-

Unit

In unit 10 I need to improve in direct and shorthand dictation, I need to concentrate more on what I was being dictated and I was able to take most of the dictation.

I have to concentrate more on what is being dictated to me so I could take most of the dictation. This taught me that I have to pay attention and concentrate to improve.

121

Unit 11

122

Score Score Activity Typing

Score 89/100

Timing

44/50

Dictation

20/25

Tabulation

25/25

Shorthand

80/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

90/100

Shorthand letter

40/50

Dictation letter

50/50

Final score

91.8

123

Guatemala June 18, 2021

Timing Timing

1. Before You begin to transcribe, check your supplies, be sure 2. you have plenty of letterhead paper, “second-sheet” stationary 3. fresh carbons and tissues (or carbon packs) envelopes, and inter4. office memo forms. keep these supplies crisp and fresh, are 5. your hands clean? no fingerprints on finished correspondence!

6. give your typewriter a quick check to see that ribbon is in 7. good condition and the keys are clean.

8. then, gather together all the information necessary to transcribe 9. the dictation; figures, names and addresses, enclosures and so on, 10. you should have at hand everything you will need so that when you 11. begin transcription you will not be slowed down by having to run 12. back and forth for materials and information. try to have all your 13. fingertips you refences sources, you “who” card file of names 14. titles, and addresses; and any special references you might need.

15. place your shorthand notebook on your right, if possible, a copy16. holder for your notebook will make transcribing more efficient.

17. when you are ready to begin transcribing, check your notes fir 18. rush items so that these will be transcribed first after you 19. have transcribed these rush items, submit them immediately to 20. your boss for approval and/or signature.

21. tips on effective transcription. there are many things for 22. the secretary to consider when she is transcribing. because she is 23. striving for a neat and accurate transcript she must place the 24. utmost importance on things such as good erasures, clean carbon 25. copies careful proofreading and spotting any errors in her notes 26. as beginning secretary, you would be well to read each letter 27. or any items of dictation before beginning

124

Mr. Kays:

Dictation

I have received that list your let last evening but I cannot see it as your assistant typing errors in the last writing. These typing changes the meaning of the list.

Attached you will find.

Yours truly, ____________ Harvey Smith

125

Guatemala June 15, 2021

Dictation

Tabulation DEPARTMENT OF COMMERCE AND INDUSTRY TAX EXEMPTIO REQUESTS Company

Type of business

Location

Machinery

No. of employees

Local brand

Restaurant

Washington

Comp info

Information consultants

Chicago

Industrial cookware Computers

97

Publish

Marketing

New York

Design equipment 38

Supermarket

food products

California

food industry

45

Hotel

lodging

Texas

screen industry

12

25

126

Guatemala June 18, 2021

Tabulation

June 10, 2021

Shorthand

To all industrialist, One of the main incentive laws to each established people is the new laws production incentives of the national.

For company as which produces just for export our government will a laws complete exception from all taxes and duties on the importation of vehicles equipment parts materials and lubrication.

Such companies will also be exempted from all government taxes on export---except in the case of companies which exploit natural resources to agreement ready stable by specific committees.

Additional benefits include exemption from sales and capital taxes. Full information available at the department of commers ad industry located on the fith ---- at the natural palace.

Sincerely, _______________________ Doctor William Hay Minister, Department of Commers and Industry

127

Guatemala June 15, 2021

Shorthand

Correspondence Correspondence

128

1 1

2 2

Mr. Kays:

Translation

Recibí la lista que dejaste anoche, pero no puedo verla ya que tu ayudante ha tecleado en el último escrito. Este tecleo cambia el significado de la lista. Adjunto encontrará su servidor. _________________ Harvey Smith

A todos los industriales: Una de las principales leyes de incentivo que estimula a los industriales, es la nueva "ley de incentivos a la producción" para los fabricantes nacionales. Para las empresas que produzcan sólo para la exportación, el gobierno permitirá la exención total de todos los impuestos y derechos sobre la importación de maquinaria, vehículos, equipos de repuesto, materias primas y lubricantes.

Algunas empresas también estarán exentas de todos los impuestos gubernamentales sobre las ganancias de exportación, excepto en el caso de las empresas que explotan los recursos naturales debido a un acuerdo establecido por comités específicos.

Otras ventajas son la exención de los impuestos sobre las ventas y el capital. Se puede obtener información completa en el departamento de comercio e industria, situado en la quinta planta del palacio nacional.

Atentamente, ______________________ Dr. William Hay Ministro Departamento de comercio e industria

129

Guatemala June 15, 2021

Translation

learned lessons learned lessons

Shorthand signs-

-

Unit

In unit no.11 I learned that I have to learn more about the shorthand signs, I also have to learn the rules so that when it is my turn to transcribe the signs, they will be easy to understand, the shorthand signs and the rules are very important.

130

Unit 12

131

Score Score Activity Typing

Score 86/100

Timing

36/50

Dictation

25/25

Tabulation

25/25

Shorthand

80/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation Shorthand letter Dictation letter Final score

. . .

91.5

132

Guatemala July 16, 2021

Timing Timing

1. Among the most important duties a secretary performs furring the 2. day is that of acting as a receptionist. She is frequently called 3. upon to greet many people who wish to transact business with her 4. employer and her firm. un many cases the secretary may be the 5. caller´s a fist impression of the company and she must be sure it is a 6. favorable one. if you enjoy meeting, talking, listening, and 7. working with people, you will probably find this phase of your 8. job intensely interesting.

9. receiving callers and handling appointments is one of the ways 10. in which you can your boss look particularly good. in this 11. unit you will study and practice bow to carry out this very important 12. way the secretary meets the public-by means of the telephone is 13. discussed in the next unit.

14. receiving callers. your employer places a great deal of impotence 15. on gaining and maintaining the good will of the public 16. in business god will is the favorable attitude other persons 17. have toward the firm; the attitude of costumers, salesmen, executives 18. prospective employees, and so on. your employer knows that 19. good will is good business. in fact, the success of the firm 20. depends in large measure on satisfied customers who are attracted 21. to make initial purchases and encouraged to become steady customers.

22. every employee is a personal representative of its firm and of 23. his boss, in the eyes of the customer for the owner of employer to deal 24. directedly with all these costumers. today however the size of 25. business operations simply do not permit this personal relationship

133

Guatemala July 13, 2021

Dictation Dictation June 7 2021 Ralf Show Publicity Agent Dear Sir: We need your cooperation for organizing an international bid. We are looking for the best supplier for paper towers. Please contact Miss Smith since she has all the details about the requirements.

We thank for your cooperation.

Sincerely, ______________ Jay. A Wonder Director

134

Tabulation

BUREAU OF GENERAL BUILDING

OFFERS FOR THE PAPER TOWELS BID Company

Price

Time of delivery

Payment plan

Local representative

Johnson & Johnson 500.00

2 weeks

In advance

Yes

Kleenex

525.00

1 weeks

Monthly

Yes

Tissue

450.00

3 weeks

When received No

Cemaco

895.00

2 weeks

In advance

Yes

La torre

456.00

4 weeks

Monthly

No

135

Guatemala July 16, 2021

Tabulation

June 20, 2021

Shorthand

invitation to bid: the bureau of general building invites all the national at foreign firms to present offers for the purchase of paper towels on later than July 22 state all your condition very clearly.

Specifications and general condition for this bid are available at the supply department of or general all offices with address appears in our letter head. The offers will be noun on July 22 at pm.

No offers will be received after date. Notification will be sent to winner of the bid the following day al the selection in order to settle the transaction and accomplish of legal requirements stablish by the law and by our authorities. For the information, please wait for all the publications the new paper.

Very cordially your _____________ Ralf Show Publicity Agent

136

Guatemala July 13, 2021

Shorthand

Correspondence File it

Guatemala July 14, 2021

Correspondence sent on: July 14, 2021 Time: 2:00 pm

BureauFile of General Building it 5th Av. 3-5 zone 1 Phone. 78954-6978 Guatemala, Guatemala

sent on: July 14, 2021 Time: 2:00 pm

Dear Sirs: By means of the present, I send you a cordial greeting and at the same time I present to you Our offers, which seek to innovate, transform to offer an integrated service in the sale of recycled paper.

In addition, I take this opportunity to offer you our products such as paper towels, Contac paper, absorbent paper among other types of paper that I know you require for your company. These products are of the highest quality, endorsed by the Ministry of Environment of our country.

I inform you that you have a preferential treatment, for being one of the exclusive customers of our company, so I offer 30% discount on the total of your purchases, this offer you know is well below the market offers. The delivery of the product will be made through our couriers that will arrive at the place you indicate without any additional cost, and the payment method is through a bank transaction to the account number 125478-3 of “Banrural” Bank.

I am sure you will be interested in my proposal, so I thank you for your preference and look forward to your order.

Sincerely yours, __________________ Juan Luis Gómez Cruz Sales Manager System: Variadex Principal guide: Go Color: Blue Name: Gómez Cruz, Juan Luis Folder: Individual, Go

137

File it

Guatemala July 14, 2021 sent on: July 14, 2021 Time: 2:00 pm

File it Mr. Alfred Career 6th Av. 58-69 liberation boulevard

sent on: July 14, 2021 Time: 2:00 pm

Guatemala, Guatemala

Dear Mr. Career: Wishing you success in your daily duties we are pleased to notify you that you are the winner of our offers published last week in our social networks.

Therefore, we inform you that you must appear at our headquarters located at 40. street 3-05, zone 4, during office hours, on Friday, July 16. You must bring your identity card and all the necessary documents for the company's lawyer to fill out all the legal papers.

Congratulations and thank you for your preference and participation in our bidding contest, we look forward to your response and your visit.

Sincerely yours,

___________________________ Lidia Guerra Notary Public Nº4578 Bureau Construction Office

System: Variadex Principal guide: Gu Color: Purple Name: Guerra, Lidia Folder: Individual, Gu 138

Filing FilingGuatemala July 14, 2021

File it

Received on: July 15, 2021 Time: 3:00 pm

BureauFile of General Building it 5th Av. 3-5 zone 1 Phone. 78954-6978 Guatemala, Guatemala Dear Sirs:

Received on: July 15, 2021 Time: 3:00 pm

By means of the present, I send you a cordial greeting and at the same time I present to you Our offers, which seek to innovate, transform to offer an integrated service in the sale of recycled paper.

In addition, I take this opportunity to offer you our products such as paper towels, Contac paper, absorbent paper among other types of paper that I know you require for your company. These products are of the highest quality, endorsed by the Ministry of Environment of our country.

I inform you that you have a preferential treatment, for being one of the exclusive customers of our company, so I offer 30% discount on the total of your purchases, this offer you know is well below the market offers. The delivery of the product will be made through our couriers that will arrive at the place you indicate without any additional cost, and the payment method is through a bank transaction to the account number 125478-3 of “Banrural” Bank.

I am sure you will be interested in my proposal, so I thank you for your preference and look forward to your order.

Sincerely yours, __________________ Juan Luis Gómez Cruz Sales Manager System: Variadex Principal guide: Bu Color: Purple Name: Bureau of General Building Folder: Individual, Bu 139

File it

Guatemala July 14, 2021 Received on: July 15, 2021 Time: 3:00 pm

File it Mr. Alfred Career 6th Av. 58-69 liberation boulevard Guatemala, Guatemala

Received on: July 15, 2021 Time: 3:00 pm

Dear Mr. Career: Wishing you success in your daily duties we are pleased to notify you that you are the winner of our offers published last week in our social networks.

Therefore, we inform you that you must appear at our headquarters located at 40 street 3-05, zone 4, during office hours, on Friday, July 16. You must bring your identity card and all the necessary documents for the company's lawyer to fill out all the legal papers.

Congratulations and thank you for your preference and participation in our bidding contest, we look forward to your response and your visit.

Sincerely yours,

___________________________ Lidia Guerra Notary Public Nº4578 Bureau Construction Office

System: Variadex Principal Guide: Ca Color: Orange Name: Career, Alfred Folder: Individual, Ca 140

learned lessons learned lessons -Progress-

Unit

In unit 12 I learned to improve my direct dictations, although I always have to improve my timing and shorthand signs. In the unit I already felt more comfortable to take dictations and I also learned that I have to be fast and precise.

141

Unit 13

142

Score Activity Typing

Score 83/100

Timing

36/50

Dictation

22/25

Tabulation

25/25

Shorthand

90/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

Score

94.6

143

Guatemala July 20, 2021

Timing Timing 1. Good health and good grooming are as essential to your career 2. as are your secretarial skills. your appearance tells a great 3. deal about how will you take care of yourself. Gloving good health 4. and careful grooming area part of any young woman´s attractiveness 5. and help her to perform well in school, on the job, and is her 6. personal life.

7. forming good health habits. you cannot be at you best during 8. the day of you keep irregular hours and eta inadequate meals.

9. your vitality and alertness are bound to suffer, and your self10. confidence may also be affected.

11. by following a few basic rules, you will have the energy you 12. need to carry you through your secretarial day and to help you 13. look your best during business and social hours.

14. decide who much sleep you require and make sure that you get 15. it. eat nourishing, well-balance of exercise each day will do the 16. trick. reserve time for relaxation and enjoyment. if you follow 17. these four suggestions and yet feel fatigued or run-down see your 18. physician for a general physical examination.

19. it may be that a minor ailment is causing your fatigue, and 20. corrections of this ailment will make all the difference in the 21. world in your physical and emotional well- begin.

22. personal hygiene. obviously, a daily bath or shower is essential 23. in summer you may want more than one day. another daily must 24. is a deodorant or an antiperspirant and superfluous underarm?

25. and leg hair should be removed routinely. a light cologne or 26. perfume is a nice finishing touch if you do not use it with a heavy 27. hand. remember that perfume may be irritating to some people 28. just as cigarette smoke may be too other. c

144

July 27, 2021

Dictation

Dear subscriber: We like to you know that ACM has been publishing all the magazines in English. We are conducting as service to know if their subscribers who will like to receive Spanish version of the main magazine.

If you are interested, please let us know.

Very Truly Yours, ________________ ACM Magazines

145

Guatemala July 23, 2021

Dictation

Guatemala July 20, 2021

Tabulation Tabulation

PUBLICATION FEE SCHEDULE ADDITIONAL SUBSCRIPTION MEMBER RATES Code

Publication

Surface delivery 10

Surface from Amsterdam 4.00

Air service

102

Journal of ACM

102

10

3.00

12

18

2.00

12

15

2.00

13

105

Computing surveys Database systems Programming languages Math software

15

2.00

13

106

Journal of ACM

10

4.00

12

107

Programming languages Computing surveys

15

1.00

15

10

3.00

12

103 104

108

15

146

Mr. King:

Shorthand

As your probably know ACM members and subscribers in that European region who’s subscribed to any of our publications received them Via KLM air freight from USA to Amsterdam. For the past year ACM has added amendatory surcharge for this service.

We are pleased to announce that with the correct billing, member sense subscribers now have the option to choose your surface the delivery from the USA for these publications and pay only the standards surface for their subscriptions.

That delivery time for the standard service is approximately 6 to 10 weeks.

Naturally you may continue the optional surcharge and to have your publications sent by air fright through Amsterdam or you may choose the full air service freight whit that you opine region indicated on the enclosed right sheet.

Sincerely. __________________ Jhon A Kelly

147

Guatemala July 23, 2021

Shorthand

Correspondence File it

Correspondence

File it

Commercial School Commercial School 5ta Av. zone 2 The valley California Phone 5897564

Guatemala July 30, 2021 Manager Leonardo Andrés Rojas Rotary Bookstore United States, United States

sent on: July 30, 2021 Time: 2:00 pm sent on: July 30, 2021 Time: 2:00 pm

Dear Mr. Rojas: The California School of Business is hereby requesting a credit from Rotary Bookstore for an order of 25 college dictionaries, totaling $8,000 (eight thousand dollars), for a term of 6 months with repayments of $100,000 ($700 per month), at an interest rate to be established by you.

If you review the track record of The California School of Business, you will notice that the company has had a mutually beneficial financial relationship with your company.

Without further ado, I bid you farewell and look forward to a positive response to this request. Please find enclosed the financial statement documents of the company I represent.

__________________________ Rafael Andrés Álvarez Castillo California Commercial School

System: Variadex Principal guide: Al Color: Green Name: Álvarez Castillo, Rafael Andrés Folder: Individual, Al 148

File it Guatemala July 30, 2021 Mr. File it Rafael Andrés Álvarez Castillo Commercial School 610 Central St. California United States, United States

sent on: July 30, 2021 Time: 2:00 pm sent on: July 30, 2021 Time: 2:00 pm

Gentleman Alvarez: With your letter of the 8th of last month, we received your order and the credit purchase request. We have consulted the reference indicated by you, in order to have it on record.

We have excellent reports on your credit references. Extensive business experience shows us that, after credit references, the most important factor affecting business success is cash on hand, especially for new stores.

However, at Rotary Bookstore, we encourage our customers to maintain an average monthly cash balance sufficient to cover at least four months of salaries and expenses. We know that over the next few months you will be able to increase your average cash balance considerably. Therefore, we suggest that you reapply for credit when your financial position strengthens.

In the meantime, if you halve your original order, you can reduce by $1000 your refund, and thus take advantage of the 10% discount. If you agree with this suggestion, please use the attached form to reorder the merchandise.

We will ship the merchandise to your store within four to five days of receiving your order and check.

Yours sincerely, ____________________ Leonardo Andres Rojas Rotary Bookstore System: Variadex Principal guide: Ro Color: Green Name: Rojas, Leonardo Andres Folder: Individual, Ro 149

Filing File it

File it

Filing

Commercial School 5ta Av. zone 2 The valley California Phone 5897564 Guatemala July 30, 2021

Manager Leonardo Andrés Rojas Rotary Bookstore United States, United States

Received on: July 30, 2021 Time: 4:00 pm Received on: July 30, 2021 Time: 4:00 pm

Dear Mr. Rojas: The California School of Business is hereby requesting a credit from Rotary Bookstore for an order of 25 college dictionaries, totaling $8,000 (eight thousand dollars), for a term of 6 months with repayments of $100,000 ($700 per month), at an interest rate to be established by you.

If you review the track record of The California School of Business, you will notice that the company has had a mutually beneficial financial relationship with your company.

Without further ado, I bid you farewell and look forward to a positive response to this request. Please find enclosed the financial statement documents of the company I represent.

__________________________ Rafael Andrés Álvarez Castillo California Commercial School

System: Variadex Principal guide: Ro Color: Green Name: Rojas, Leonardo Andres Folder: Individual, Ro 150

File it Guatemala July 30, 2021 Mr. File it Rafael Andrés Álvarez Castillo Commercial School 610 Central St. California United States, United States

Received on: July 30, 2021 Time: 3:30 pm Received on: July 30, 2021 Time: 3:30 pm

Gentleman Alvarez: With your letter of the 8th of last month, we received your order and the credit purchase request. We have consulted the reference indicated by you, in order to have it on record.

We have excellent reports on your credit references. Extensive business experience shows us that, after credit references, the most important factor affecting business success is cash on hand, especially for new stores.

However, at Rotary Bookstore, we encourage our customers to maintain an average monthly cash balance sufficient to cover at least four months of salaries and expenses. We know that over the next few months you will be able to increase your average cash balance considerably. Therefore, we suggest that you reapply for credit when your financial position strengthens.

In the meantime, if you halve your original order, you can reduce by $1000 your refund, and thus take advantage of the 10% discount. If you agree with this suggestion, please use the attached form to reorder the merchandise.

We will ship the merchandise to your store within four to five days of receiving your order and check.

Yours sincerely, ____________________ Leonardo Andres Rojas Rotary Bookstore System: Variadex Principal guide: Al Color: Green Name: Álvarez Castillo, Rafael Andrés Folder: Individual, Al 151

1

Señor Roger King: P.O.B 2134 parís, Francia

1

Estimado Sr. King:

Translation

Como probablemente sepa, los miembros y suscriptores de ACM en la región europea que se suscriban a cualquiera de nuestras publicaciones las reciben a través del transporte aéreo de KLM desde EE. UU. A Ámsterdam. recargo por este servicio. Durante el año pasado, ACM ha agregado un recargo obligatorio por este servicio.Nos complace anunciar que, con la facturación actual, los miembros y suscriptores ahora tienen la opción de elegir la entrega de superficie desde los EE. UU. Para estas publicaciones y pagar solo la tarifa de superficie estándar para sus suscripciones. El tiempo de entrega del servicio estándar es de aproximadamente de seis semanas.

Naturalmente, puede continuar con el recargo opcional y que le envíen sus 7 publicaciones por transporte aéreo a través de Ámsterdam o puede elegir la tarifa de servicio aéreo completo con la Región de Europa indicada en la hoja de tarifas adjunta.

Atentamente, __________ John Kelly

2 2

Estimado suscriptor: Nos gustaría que supiera que ACM ha estado publicando todas las revistas en inglés. Estamos realizando un servicio para saber si hay suficientes suscriptores que quieran recibir la versión en español de la revista principal. Si está interesado, le rogamos que nos lo comunique.

Atentamente,

Revistas ACM 152

Guatemala July 23, 2021

Translation

learned lessons learned lessons

-Presentation-

Unit

In unit no.13 I learned that a work has to be presentable, neat and creative because this will help me to make my work look presentable, which is what is expected.

Presentation is not only decorating but being neat in the work to be delivered.

153

Unit 14

154

Score Score Activity Typing

Score 90/100

Timing

40/50

Dictation

25/25

Tabulation

25/25

Shorthand

90/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

96

155

Guatemala August 06, 2021

Timing Timing

1. Is it an important ability that will help you to get a 2. position in the company.

3. Commercial-document writing: It means the way in which ideas 4. are put into words: Expression in words, making these words 5. clear and direct. Depending on the kind of company, there 6. are different ways of writing that every secretary must know; 7. such as invitations, reports, telegrams, official 8. correspondence, etc.

9. Invitations: the writing must be in a formal style; it 10. should be sent in advance in order that the person invited 11. can confirm his/her presence.

12. The report: This is a communication that gives the exact 13. information of a determined subject, and it is sent to a 14. person who will make a final decision. This information must 15. be clear and simple.

16. Steps for writing: Get al the element about the situation.

17. Research for elements, reasons, relations, comparisons, etc.

18. that help to obtain a clear resolution.

19. Order logically the elements of the report. The report shows 20. facts and information, not personal opinion. Try to be 21. brief, as a general rule, can be fit on a page legal size, 22. typed double space. If it is longer, it could be typed on 23. two or three sheets. Enclose statistics, drawing, graphics; 24. if necessary.

25. Telegram: Send a telegram when the inside address doesn´t 26. have a fax address. Write only necessary words; 27. prepositions, articles, etc. that can be understood may be 28. omitted. The writing must be clear and exact.

29. Official Writing: It demands a specific treatment. the 30. official communication generally has certain forms and 31. characteristics, for example: 32. They don´t have originality nor persona style. When the 33. documents, legal correspondence, etc. are sent to public

156

Guatemala August 03, 2021

Dictation August 03 2021 Miss. Mary Johns Principal California Commercial School Dr. Miss John

Dictation

During my vacations I went to Michigan your university. The English department is using the collage dictionary.

I think the dictionary is what the student need. I would appreciate if our school can by dictionary for the student to use the next year.

Thank for your help.

Sincerely ___________________ Pat Richards English teacher

157

Guatemala August 06, 2021

Tabulation Tabulation “Analysis by Percents of Age and Sex of Senior Class Members” “Crawford High School” Age

Boys

Girls

Totals

Age under 15

Boys 0%

Girls 0%

Total 0%

Age 15 years

Boys 1%

Girls 1%

Total 2%

Age 16 years

Boys 4%

Girls 5%

Total 9%

Age 17 years

Boys 15%

Girls 19%

Total 34%

Age 18 years

Boys 17%

Girls 18%

Total 35%

Age 19 years

Boys 9%

Girls 7%

Total 165%

Age 20 years

Boys 1 %

Girls 0%

Total 1%

TOTALS

Boys 49 %

Girls 51%

Total 100%

158

August 03 2021 California commercial school 573, 5th avenue Los Angeles, California 2946

Guatemala August 03, 2021

Shorthand Shorthand

Dear ladies: The dictionary is one of the secretaries most valuably books. Most people to note consult the dictionary until they have trouble with an unfamiliar word. Students should become with the extend and the variety of word information included in the dictionary and not restrict is used to occasional trouble some words.

The information in the form on the book tells you how to use it an explain sounds symbols and abbreviations. Look up a few words: note that the principal parts of irregular verbs are given, as well as other grammatical points. Learn to use the tongue invest and the guide word at the top of the page to locate words quickly.

Our new collage dictionary has been designed to meet the needs of every girl who is studying to be as secretary.

Why not order right now?

Yours truly, _____________________ Mark Klein Publicity Department

159

Correspondence Guatemala August 06, 2021 Correspondence

File it

Mr. Michael File itPenn Marketing Manager Department of Trade and Patents 40 street 23-9 zone 1 Guatemala, Guatemala

sent on: August 06, 2021 Time: 2:00 pm sent on: August 06, 2021 Time: 2:00 pm

Mr. Penn: Wishing you success in your daily labors, I am here by writing to request that you examine the new can from Overseas Plastic Industries and give your decision as to whether you will accept this product.

The main function of the product is to provide various facilities to the company as it is responsible for providing a convenience to buyers and facilitates its use and its main feature is its ecological support, you can learn more details with the attached brochure which has a summary of its most important features and we know that you will not regret seeing it as it includes great discounts and promotions.

I invite you to review the documentation, which is easy to read and contains several images so that you can get to know the product correctly.

I thank you for your attention, receive a cordial greeting.

Sincerely yours, ________________________ Jorge Mario Gómez Economics Department

System: Variadex Principal guide: Go Color: Blue Name: Gómez, Jorge Mario Folder: Individual, Go 160

Guatemala August 06, 2021

File it

Jorge File itMario Gomez Director of the Economics Department Department of Economy 5th street B 98-63 zone 3 street Martí Guatemala, Guatemala

sent on: August 06, 2021 Time: 2:00 pm sent on: August 06, 2021 Time: 2:00 pm

Mr. Gómez: On behalf of the Department of Commerce and Patents, I am pleased to inform you that the company has studied through your project proposal of the new can from Overseas Plastic Industries and our response is favorable to you.

We believe that your project best suits our requirements and is meeting our expectations. We are confident that this proposal can do justice to what we want, so we wish to accept it on the terms and conditions stated.

The project will start on September 10 of the current year and will be completed as proposed on December 20 of the current year. The payment will be progressive according to the execution, and we expect the fulfillment of the deadlines on your part.

Thank you for your cooperation.

Sincerely yours,

________________________ Mr. Michael Penn Marketing Manager Department of Trade and Patents

System: Variadex Principal guide: Pe Color: Yellow Name: Penn, Michael Folder: Individual, Pe 161

Filing Filing Guatemala August 06, 2021

File it

Mr. Michael File itPenn Marketing Manager Department of Trade and Patents 40 street 23-9 zone 1 Guatemala, Guatemala

Received: August 06, 2021 Time: 3:15 pm Received: August 06, 2021 Time: 3:15 pm

Mr. Penn: Wishing you success in your daily labors, I am here by writing to request that you examine the new can from Overseas Plastic Industries and give your decision as to whether you will accept this product.

The main function of the product is to provide various facilities to the company as it is responsible for providing a convenience to buyers and facilitates its use and its main feature is its ecological support, you can learn more details with the attached brochure which has a summary of its most important features and we know that you will not regret seeing it as it includes great discounts and promotions.

I invite you to review the documentation, which is easy to read and contains several images so that you can get to know the product correctly.

I thank you for your attention, receive a cordial greeting.

Sincerely yours, ________________________ Jorge Mario Gómez Economics Department System: Variadex Principal guide: Pe Color: Yellow Name: Penn, Michael Folder: Individual, Pe 162

Guatemala August 06, 2021

File it

Jorge Mario File it Gomez Director of the Economics Department Department of Economy 5th street B 98-63 zone 3 street Martí Guatemala, Guatemala

Received: August 06, 2021 Time: 2:00 pm Received: August 06, 2021 Time: 2:00 pm

Mr. Gómez: On behalf of the Department of Commerce and Patents, I am pleased to inform you that the company has studied through your project proposal of the new can from Overseas Plastic Industries and our response is favorable to you.

We believe that your project best suits our requirements and is meeting our expectations. We are confident that this proposal can do justice to what we want, so we wish to accept it on the terms and conditions stated.

The project will start on September 10 of the current year and will be completed as proposed on December 20 of the current year. The payment will be progressive according to the execution, and we expect the fulfillment of the deadlines on your part.

Thank you for your cooperation.

Sincerely yours,

________________________ Mr. Michael Penn Marketing Manager Department of Trade and Patents

System: Variadex Principal guide: Go Color: Blue Name: Gómez, Jorge Mario Folder: Individual, Go 163

1 1

Translation

Agosto 03 2021 Señorita. Mary Johns Directora Escuela Comercial de California Sta. John: Durante mis vacaciones fui a la Universidad de Michigan. El Departamento de Inglés está utilizando el diccionario collage. Creo que el diccionario es lo que los estudiantes necesitan. Apreciaría si nuestra escuela pudiera comprar este diccionario para que los estudiantes lo usen el próximo año. Gracias por su ayuda.

Sinceramente ___________________ Pat Richards Profesora de inglés Guatemala 03 de Agosto de 2021 California Commercial School 573 quinta Avenida Los Ángeles, California 29646

2 2

Estimadas señoritas: El diccionario es uno de los libros más valiosos de la secretaría. La mayoría de la gente no consulta el diccionario hasta que tiene problemas con una palabra desconocida. Los estudiantes deberían familiarizarse con la extensión y variedad de la información incluida en el diccionario y no restringir su uso a las palabras ocasionales y problemáticas.

La información de la parte de enfrente del libro le indica cómo utilizarlo y le explica los sonidos, los símbolos y las abreviaturas. Busca algunas palabras; fíjate en que se indican las partes principales de los verbos irregulares, así como otros puntos gramaticales. Aprende a utilizar el índice del pulgar y la palabra guía de la parte superior de la página para localizar rápidamente las palabras.

Nuestro nuevo diccionario universitario ha sido diseñado para satisfacer las necesidades de todas las chicas que estudian para ser secretarias. ¿Por qué no hacer un pedido ahora mismo?

Atentamente, Mark Klein Departamento de Publicidad 164

Guatemala August 03, 2021

Translation

learned lessons learned lessons

-Learning more-

Unit

In unit no.14 I learned that I have to give more feedback and do my part to learn more about the career such as: business language, spelling, shorthand rules among other things, and this will help me to be faster and more efficient.

165

Unit 15

166

Score Score Activity

Qualification ▪

Typing Timing

▪

Dictation

▪

Tabulation

▪

Shorthand

80/100

Correspondence

▪

1st document

▪

2nd document

▪ ▪

Filing 1st document

▪

2nd document

▪

Translation

▪

Shorthand letter

▪

Dictation letter

▪

Qualification

80

167

Gentlemen:

Shorthand

Your school has been recommended to me as one where I may receive training in business writing and office procedures. I am very interested in enrolling in such courses. I am now employed as a clerk in an import export firm. In order to advance to a better position, I need to improve my ability to write letters in English.

It´s impossible for me to come to the school at the all listed for confers with new students. I wonder if you could see me in your office at 11 o clock in the morning of Saturday, August 14. If not, will you suggest another time that is more convenient to you. I will be eagerly waiting for your reply

168

Guatemala August 12, 2021

Shorthand

learned lessons learned lessons

-Organization-

Unit

In unit 15 I learned that I have to organize my ideas well when writing my letters so that when they are read, they are not repetitive or too long and meaningless, otherwise my writing will always be wrong.

169

Unit 16

170

Score Score Activity Typing

Score 90/100

Timing

40/50

Dictation

25/25

Tabulation

25/25

Shorthand

90/100

Correspondence

100/100

1st document

50/50

2nd document

50/50

Filing

100/100

1st document

50/50

2nd document

50/50

Translation

100/100

Shorthand letter

50/50

Dictation letter

50/50

Final score

96

171

Guatemala September 03, 2021

Timing Timing

1. No one in the business world needs greater skill in both 2. human and public relations than a secretary. From the 3. beginning to the end of the working day, the secretary must 4. deal with people-instructing, asking, requesting, persuading 5. explaining, reminding, listening, cooperating.

6. Only when the principles of good human relations are observed 7. In an office, members of the business team can work together 8. successfully. Working well with others involves much more 9. than merely getting along with people. It involves a 10. Conscious effort to exercise good judgment and tact, to be 11. aware of the problem and reactions of others, to show 12. considerations for them and for their viewpoints, and to 13. develop the personal character traits of loyalty trust and 14. fairness 15. Many situations arise every day in which the secretary will 16. need the cooperation’s of co-workers. There will be other 17. instances when the secretary will be asked to lend a hand to 18. workers in other departments. These situations may involve 19. working with other secretaries, receptions, mailroom, clerks, 20. messengers, or copy-machine attendants. In additions good 21. working relationships must be developed with people outside 22. the office.

23. It is necessary to maintain good human relations with all 24. office personnel. The successful secretary must have an 25. excellent working relationship with the employer.

26. This relationship must be based on mutual respect and 27. understanding of the right and responsibilities of each per 28. another of the secretary´s important functions in human 29. interactions are to maintain good relations with other company 30. executives and, of course, with their secretaries. A secretary 31. can contribute substantially to the employer´s success by 32. maintaining good human relationships between company offices.

33. many secretaries consider the opportunities to meet and 34. help others whether 172

Gentleman:

Dictation

It is or understanding that you carry a complete line of photographic equipment and supplies. We need a permanent source of supplies for this item.

Wish you like to purchase such material from you in your best credit systems.

At the present time we are in the market for a large supply of photographic film in the larger size for making maps and charts.

We are the largest dealers and mongo or costumers are many of the reserve groups that study the mean Word.

In order to help you make a favorable decision on our application for credit we are listen as efferences the name of for bank and of a firm from which we have purchase for many years on a credit basis.

Very truly yours __________________ Richards Johns Sales manager.

173

Guatemala August 31, 2021

Dictation

Guatemala September 03, 2021

Tabulation Tabulation

EMPLOYEES WENT FOR VACATIONS

HOW MUCH SPEND EACH DAY (SUMMER) Place

Percent employees

Daily expense

Metropolitan city

38%

$.1000

Seaside resort

32%

$.3500

Mountain resort

23%

$.4000

Motor trip

20%

$.1000

Lake resort

9%

$.2000

174

Gentleman:

Shorthand

We sure very glad to field your orders for photographic film for use in making maps and chart.

Your credit references report solvency is very good. Your credit references show us a good credit report.

We reserve your order since mediately. The necessary ship in papers will be send to your bank.

Will you please enclose with your order your credict financial statement. This request report on procedure we need for information fail.

We reserve in Very truly yours

175

Guatemala August 31, 2021

Shorthand

1 1

Translation

Caballeros: Tenemos entendido que lleva consigo un equipo y suministros fotográficos completos. Necesitamos una fuerza permanente de suministros para estos artículos. Nos gustaría comprar en sus mejores sistemas de crédito.

En la actualidad estamos en el mercado de una gran oferta de películas fotográficas en el mayor tamaño de películas para la elaboración de mapas y gráficos.

Somos los distribuidores más grandes y entre los clientes se encuentran muchos de los grupos de servicio que estudian la palabra maya.

Con el fin de ayudarlo a tomar una decisión favorable sobre nuestra solicitud de créditos, se enumeran en las referencias el nombre del banco y de una empresa a la que hemos comprado durante muchos años sobre una base crediticia.

Muy atentamente,

50 50

2

Caballeros: Nos complacerá recibir sus pedidos de películas fotográficas para su uso en la elaboración de mapas y gráficos.

50

Sus referencias crediticias informan que su solvencia es muy buena.

50

Sus referencias crediticias nos muestran un buen informe crediticio, reservamos su pedido desde inmediatamente. El envío necesario en papeles será enviado a su banco. ¿Podría adjuntar a su pedido su estado financiero de crédito? Este informe de solicitud sobre el procedimiento que necesitamos para el archivo de información.

Esperamos recibir el pedido.

Muy atentamente,

50 50 50

176

Guatemala August 31, 2021

Translation

learned lessons learned lessons

-Persistence-

In unit no.16 I learned that I have to be constant, persistent and a self-taught person if I want to see changes in my units, I learned that I have to learn more and more every day. I have to be persistent to see changes in the different areas.

177

Conclusions The purpose of this document is to provide the reader with a detailed booklet of the activities carried out during the 2021 school year. The following conclusions are presented in order to present the most outstanding aspects of the supervised practice class in English.

The main objective is to show the student's progress in the different disciplines such as: typing, filing, correspondence, shorthand, among others, putting into practice the techniques learned during these 3 years of study, providing the student with agility and accuracy in the various areas to be performed as a future secretary.

Once the student's progress has been studied, we have the necessary and sufficient information to reach the following conclusion: We can highlight that all the knowledge acquired has been put to the test and has focused on polishing all the areas that a secretary must handle with accuracy.

178

Final Reflection In the course of the English Practice class, I was able to analyze in detail what my knowledge and progress as a student was.

Before taking the class, I had little knowledge of the areas I should be handling.

However, I was able to learn different disciplines that are required to be a competent secretary, which is the ultimate goal of the course. For this very reason, we were taught to be agile and accurate with the activities we perform.

We were taught to perform quickly by testing our knowledge in: shorthand, filing, typing, correspondence and dictation. However, thanks to this job, I was able to realize that I improved more in the skills that will determine my career as a secretary.

I analyzed in detail where I needed to improve and put more effort.

Thanks to this, and to activities done in class and at home, I was also able to understand the importance of performing and using study techniques for my advancement.

In conclusion, I can assure that this class was very useful for me and what is the rest of my life. I will know how to be more efficient and faster when I am asked to perform some activity. I can say that I learned to be a competent secretary and ready to perform in the business world.

179

Bibliographies Alvarado, E. (2019, noviembre 11). Saber espoder. Retrieved from como hacer un curriculum-: https://saberespoder.com/articles/education/10-pasos-parahacer-un-curriculum-vitae-atractivo Cartas, R. D. (2018, julio 17). cartaformal.org. Retrieved from Carta de autorización : https://cartaformal.org/de-autorizacion/ Fabio. (2021, marzo 15). FRASESPARAMI.COM. Retrieved from Carta De Recomendación: https://frasesparami.com/carta-de-recomendacion/ Grajeda, C. (2019, diciembre 16). aprende.guatemala.com. Retrieved from ¿Cómo redactar una carta de solicitud de empleo en Guatemala?: https://aprende.guatemala.com/trabajos/carta-solicitud-empleo-guatemala/ Milformatos, R. (2017, julio 01). milformatos.com. Retrieved from CARTA CIRCULAR: https://milformatos.com/cartas/carta-circular/ OTROS. (2021, junio 7). ayudatpymes.com. Retrieved from Cómo hacer una factura paso a paso: https://ayudatpymes.com/gestron/como-hacer-una-facturapaso-a-paso/ Pastén, K. (2021, septiembre 06). Retrieved from Paso a paso para hacer un contrato de trabajo: https://blog.nubox.com/empresas/forma-facil-de-hacerun-contrato-de-trabajo reservados, D. (2020, agosto 08). ModeloCarta.net. Retrieved from Cómo escribir una carta: https://www.modelocarta.net/ reservados., T. l. (2020, enero 19). www.ejemplode.com. Retrieved from Cartas de reunicia : https://www.ejemplode.com/11-escritos/18ejemplo_de_carta_de_renuncia.html Rodríguez, M. (2020, enero 15). eactivo. Retrieved from carta de pedido : https://www.eactivo.es/como-hacer-cartas-de-pedidos-a-proveedores/ Torres, D. (2021, julio 22). HubSpot. Retrieved from https://blog.hubspot.es/sales/como-hacer-memorandum

Memorándum:

180