About the role (cont’d)

Key responsibilities

• Serving as the main point of contact for internal and external stakeholders

• Answering calls and written correspondence

• Acting as a liaison between other professionals in the organisation

• Organise and schedule appointments on behalf of company staff

• Diary management for the Senior Leadership Team

• Plan meetings, including preparing papers, reports and minutes

• Oversee office management systems and procedures

• Manage contact databases, ensuring that they are kept up to date

• Oversee the management of the company’s stakeholder engagement logging system

• Co-ordinate travel and accommodation arrangements

• Submit and reconcile expense reports

• Provide administrative support for the company’s communications function, e.g. press release distribution, event management, website management, social media activity

• Provide administrative support to the Board and its committees

• Help establish any new office/premises in conjunction with the Business Manager

• Establish administrative arrangements for any possible placements/apprentices

• Other responsibilities that are required by Senior Leadership Team (consummate with grade)