Stay Retail Ready with Bunzl Retail Services
Meet The Team!
Business Development Manager
Business Development Manager
Joe Smith
Derick Cole
Who is BRS?
We are a national leader in providing Goods-Not-For-Resale (GNFR). Our services include supply distribution, custom packaging, visual merchandising solutions, new store and remodel programs. We help retailers operate more efficiently and optimize their budgets.
WHY BRS?
More Than A Vendor
BRS is your partner in creating an efficient and successful retail supply plan. We work continuously to find better, mutually beneficial solutions for industry challenges.
Supply Chain Confidence
Our global sourcing platform ensures that you will have what you need, where you need it, when you need it.
In-House Solutions
We are your one-stop-shop for everything retail. From the front door to the backroom, we can help supply what you need to succeed.
capabilities ensure a competitive pricing model with a commitment to social and corporate responsibilities.
Warehouses in North America
Proactive lease management and additional or relocation to achieve lowest real estate costs to benefit our customers.
Continued investment in automation and warehouse efficiencies.
Bunzl is continuously evaluating and optimizing our North America footprint.
• Toronto, ON
United States
• Grand Rapids, MI
• Bensalem, PA
• Dresden, TN
• Groveport, OH
• Greenville, SC
• Murray, KY
• Reno, NV
• Dallas, TX Canada
Bunzl’s Global Reach
One-Stop Shop for Retail Solutions
CREATE SOURCE STOCK, PICK, PACK CONSOLIDATE & KIT
DISTRIBUTE CUSTOM PROGRAM
3PL vs. BRS
Supply Distribution
Efficiency & Personalization:
With Bunzl’s Spend Management Portal, an online catalog and ordering site is uniquely tailored to each customer, you can be confident that your stores have exactly what they need when they need it.
Transparency & Tracking:
Bunzl’s portal provides reporting, transparency, and organization for a major cost center of your business.
New Stores & Remodels
• Proven processes save time, unnecessary purchases, and extra freight costs
• Pallet categorization, load plans, custom color wrapping, and detailed pallet summaries streamline unloading and set-up.
• Inventory management system significantly can reduce lost/damaged item costs.
• Fewer deliveries to meet opening timelines. 18%
Reduction In Customer’s
Total Spend ~20% Faster Than Previous Projects
Consolidation & Kitting Services
Streamlined Operations
Load plans, pallet categorization, custom color wrapping, and pallet summaries make unloading and set up more organized and efficient.
Reliable, Repeatable Processes
Our sophisticated processes bring order to a chaotic environment so that you have peace of mind that projects remain on time
Freight Optimization
Fewer deliveries and fewer trucks to supply new stores saves freight costs and reduces miles driven.
Store Supply Catalog
Top Value Collection
Easily Find Products You Need From A Company You Trust
Our goal is to provide a top assortment of key items using our buying power to achieve the best possible value.
• Curated Product Assortment
• Reduce Freight Costs
• Consistent Product Availability
• Streamline the Process
Ordering Portal
Flexibility
Our e-commerce platforms allows you to order as needed or on a set release schedule.
Store-level Control
Manage store-level budgets, item lists, and user access all from one corporate account.
List Management
Save lists, favorite items, and more for quick & easy reorders.
Reporting Portal
All BRS customers have access to a comprehensive reporting suite to help manage budgets and inventory. Work with a dedicated account manager to develop custom reports for your specific business needs.
Gain a full view of your supplies and NFRS goods with 24-hour account access.
Global Sourcing
Diverse Supply Chain with Domestic & International Production Options
Rigorous Auditing Process
Bunzl invests in regular audits of entire supply chain
Compliance Expertise
Bunzl provides reliable inbound freight execution including all relatedcompliance requirements
Supply Chain Confidence
One Bunzl price equals an entire network of competitive options
In-House Packaging
For more than 40 years, Keenpac has created, sourced, and delivered complete branded packing solutions to retailers. From everyday bags to eCom that surprises & delights, our team has 30+ international partners to help meet your needs.
In-House Visual Merchandising
Founded in 1990, CTC assists in the creation of compelling retail store environments through the design, development, and production of customized fixtures, décor, and seasonal trim packages.
Appendix
360 Warehouses Worldwide
19K Global Employees
31 Countries With Sourcing Capabilities
Class Sustainability Standards
Legislation Oversight
Keeping an eye on legislative issues so you can feel confident about the future.
PFAS chemicals, also known as forever chemicals, are a group of human-made chemicals that do not break down easily. Several states have enacted laws or proposed bills about intentionally added PFAS in certain items, such as cleaning products and food packaging, sold in their state. These laws may require companies to report to the state on their sale of items with intentionally added PFAS.
Extended Producer Responsibility (EPR) is a type of policy that assigns producers the responsibility of managing the end-of-life of their products. This can include both financial and operational responsibility.
Teams across Bunzl North America are collaborating on these reporting requirements.
BRS is engaged with the full Bunzl North America team to discuss targets and organization-wide efforts to remain compliant.
Markets Served
Bunzl, Plc is a focused specialist international distribution and services group providing customized solutions to B2B customers in 33 countries and six market sectors
Bunzl is headquartered in London and listed on the London Stock Exchange
Support Services sector
Bunzl Plc, Financial 2024 Report
Tailored Solutions for a Better World
Bunzl has always provided its customers with tailored solutions and it’s no different when it comes to supporting their progress on sustainability.
Our global scale, vast experience, flexibility, and unwavering passion means we are working proactively to help solve the problems society faces, both now and in the future. We understand our role as an influential leader in the transition to a more sustainable and equitable future.
Our Areas Of Focus:
Warehouse Efficiency
We continue to invest in the latest technology to optimize efficiency in our warehouses and help maintain a safe environment for our employees.
Marketing & Signage Programs
EXPERTISE
• Eliminate excess signs being shipped using store traits
• Ensure signs are displayed upon arrival by clearly identifying shipments as visual merchandise
• Bunzl’s e-Commerce tool for signage replenishment stops duplicates orders and sets caps on order quantities to reduce waste
PROVEN TRACK RECORD
• Kitting items from multiple print suppliers arrive as one shipment to the store
• Reduce excess inventory utilizing Bunzl sophisticated forecasting tools
• Stay green with Bunzl recycle/reuse program
• Bunzl Enterprise Reporting allows you track national campaigns by store
Global Freight Management
Customers benefit when they choose to leverage the power of Bunzl’s international shipping expertise and deep knowledge of shifting trade compliance rules & regulations
BRS Managed CUSTOMER Managed
LIABILITY: BRS assumes all liability for damage or lost freight until product is delivered to the final destination.
RISK: Mitigate risks associated with trade compliance, tariffs, shipping fines, and more.
CLAIMS: BRS provides comprehensive claims management on any claims that arise related to acts of God or carrier errors.
SAVINGS: BRS leverages the benefit of Bunzl’s global negotiated rates and applies them to client partners:
UPS for small packages
Access to Bunzl’s chosen core partners (best in class domestic partners) for pallet freight
BILLING: BRS assumes burden of billing/accounting related to freight.
TRACKING: BRS proactively tracks all shipments and intervenes whenever necessary should “in store date” be placed at risk. Dedicated staffing with same business day responses.
LIABILITY: Customer assumes all liability for damage or lost freight from the point product arrives at designated distribution point to destination.
RISK: Risk associated with trade compliance, tariffs, shipping fines, and more, will fall on customers’ shoulders
CLAIMS: Customer manages all claims and reconciliation on lost, delayed or damaged goods.
SAVINGS: Customer receives their negotiated rates from their carrier of choice.
BILLING: Customer assumes responsibility for all billing/accounting and invoice reconciliation related to freight.
TRACKING: Once tracking numbers are provided, BRS logistics support services conclude. All tracking calls from individual stores will be redirected to the customer.
Demand Planning
Bunzl Retail Services Leverages 25+ years of experience and expertise managing supply chain networks with the utilization of Blue Yonder, (formerly JDA) Advanced Warehouse Replenishment, (AWR).
Bunzl’s proven expertise results
in:
Higher Service Levels And Fill Rates Increased Product Turns
Lower Carrying And Acquisition Costs Cost Savings On Logistics And Freight
Reduced Aged Inventory Increased Profitability
Inventory Management Process
Our inventory management team utilizes a 7-step process to ensure the appropriate stocking levels of both proprietary and shared commodity items are always available in time for shipment. We leverage a best-in-class demand planning software to forecast and adjust to the individual usages for each customer and item.
Vendor Management
Leverage existing platforms to keep the entire PO communications between all parties accurate, timely, and secure.
Commitment tracking tool allows client to understand which supplier commitments have been satisfied.
Provides a view into when commitments will be exhausted for future planning on style changes or negotiation of new contracts.
Manage all aspects of the change process with the supplier. We provide revisions and reporting as needed.
Account Management
And Customer Support
One point of contact (National Account Manager or NAM) acts as a concierge liaison to finance, warehouse ops, inventory team, customer services team, etc.
Access our talent base in real time with no delays when changes or emergencies arise
On demand program Reporting & Ordering Portal
Program Support Overview
National Account Manager
Owner of the total program!!
Ultimate decision maker
Responsible for proactively analyzing customer needs to anticipate future needs
Maintain knowledge of specialized programs and services, such as New Store Operations, to effectively guide customers in critical practices and decision making
Customer Service Sales Operations
Item Pricing: maintain price fields within systems consistent with assigned customer’s program
E-Commerce website: maintain data accurately
Cost Centers: laisse with internal team and customer to maintain accurate data
Data Maintenance: audit assigned accounts for accurate item catalog assortment and parameters
Review daily order activity monitoring for accuracy, making corrections as needed
Maintain accurate order release calendar data in system
Process requested customer specific push activity timely to align with regular release schedule
Communicate and escalate with cross functional partners to ensure accurate execution of all sales operation functions
New Store Team
Main POC for customer New Store Team
Manage customer calendar dates with internal communications cascade
Create and manage orders internally
Maintenance orders for changes prior to release for processing
First point of contact for field support
Initial point of contact for store inquiries via phone and email
Process orders and workflows to ensure timeliness of order release and order placement
Manage internal communication with Operations and Logistics
Schedule delivery with appropriate accessorials
Resolve open issues to closure: missing items, additional items etc..
Manage customer expectations and dialogue in a professional and positive manner
Investigate and resolve customer problem
Expedite inquiries and orders as required
Work effectively in a team environment to meet business goals and objectives
Our goal is to provide a top assortment of key items using our buying power to achieve the best possible value.
Bunzl’s Top Value Collection
350+ Items
•Appliances
•Break Room Supplies
•Cash & Security
•Furniture
•Health & Beauty
•Janitorial
16 Key Categories Opportunities to leverage Bunzl-owned inventory to the benefit of our customers!
•Material Handling
•Price & Marking Systems
•Office Supplies
•Protective Packaging
•Print Services
•Safety
•Merch. Accessories
•Maintenance Equipment
•Tools
•Tape
Aqua ChemPacs
Aqua ChemPacs is the industry leader in manufacturing and contract packaging quart-sized, dissolvable liquid chemical packs.
Reusable bottles and sprayers Big savings on shipping weight No contact with any chemicals Reduce storage space High-quality cleaners for all uses
Case Study
BRS has partnered with Walmart for 15+ years to streamline their signage program, coordinate monthly rollouts, and optimize their marketing materials and remodel kits.
1,500 Program SKUs
400,000+
Pick/Pack/Shipped Units in 2024
5,000 Stores supported nation-wide
48 Hour Order Release
