If you’ve been involved in a cycling incident in the UK or whilst abroad, call the Cycling UK Incident Line for specialist legal advice...
...this guide will explain your journey
Click here to continue your journey
You’ve contacted the Cycling UK Incident Line Cycle SOS will pass you to the Cycling Incident Specialists at Fletchers Solicitors. One of our helpful advisors will verify your Cycling UK membership and take details of the incident.
They’ll then confirm whether or not you have a claim for compensation.
You’re advised you don’t have a claim, click here to continue your journey.
You’re advised you do have a claim, click here to continue your journey.
You don’t have a claim but property has been damaged, click here to continue your journey
You don’t have a claim for compensation
Our specialist advisers will explain the details in full to you and check if you need any further legal advice.
If you don’t need any further advice, your journey will end here.
Your journey with Fletchers Solicitors will end here
If this isn’t the journey you take, click here to go back
You have a claim for compensation
Our specialist advisers will provide you with all the information you need and will send you a pack of documents including the No Win No Fee agreement for you to sign and return to us.
Cycling personal injury compensation claims can take between 12 to 18 months to complete, and for more serious injury cases, could take between two and three years
You’ve returned your documents
Our legal experts will begin gathering evidence, such as witness statements and medical evidence to proceed with your claim. We’ll then submit your claim to the insurer of the person at fault and will try to negotiate a settlement of your claim.
You’ll be advised of progress throughout your journey. The majority of cases settle before attendance at court is necessary.
Your claim is successful, click here to continue your journey
Your claim is unsuccessful, click here to continue your journey
If this isn’t the journey you take, click here to go back
Your claim is successful!
You’ll receive your compensation payment and won’t have to pay any legal costs as Cycling UK members benefit from keeping 100% of their compensation for cycling incident claims*.
Once you receive your compensation, your journey ends here.
* Except in circumstances of cycling abroad, criminal incidents or if there was an untraceable driver involved.
Your journey with Fletchers Solicitors will end here
If this isn’t the journey you take, click here to go back
Your claim is unsuccessful
If your claim is unsuccessful, you won’t receive compensation but won’t have to pay any costs given you’ve signed a No Win No Fee agreement.
Your journey ends here.
Your journey with Fletchers Solicitors will end here
If this isn’t the journey you take, click here to go back
You don’t have a compensation claim but property has been damaged or someone else has been injured.
You weren’t injured so don’t have a claim for personal injury. However, your property has been damaged, such as your own bike, or you’ve caused injury to someone else or damaged their property.
Your bike has been damaged, click here to continue your journey
Someone else has property damage or injury, click here to continue your journey
If this isn’t the journey you take, click here to go back
Your bike has been damaged
To make a claim for your bike damage, one of our specialist advisers will take brief details of the incident and send you a small claims pack which includes information on the small claims procedure, what you need to prove, evidence needed, other expenses and court fees. Your journey with Fletchers Solicitors will end here.
You’ll then proceed with the small claims process via your local County Court.
Your journey with Fletchers Solicitors will end here
If this isn’t the journey you take, click here to go back
You’ve damaged someone else’s property or caused them injury
Click
If this isn’t the journey you take, click here to go back
You’ve returned your third party claim form
Once we receive your completed claim form, we’ll send it to our third party insurer, Butterworth Spengler, who will take your claim from there.
Your journey with Fletchers Solicitors will end here
If this isn’t the journey you take, click here to go back