for their children 0
10
20
30
40
50
60
Figure 3.3.1. How does your company helps develop the regions (communities) where it is located or has its branch and representative offices? (N=600) It takes no part 42,1 Territory development assistance 30,5 Program of job creation in the region 18,7 It does not help yet, but plans to do it in the future 16,2 We employ the disabled in the region
8,6
We contribute to the environmental projects in the region
8,3
Financial assistance to the local authorities in program implementation
8,1
Partnership Agreement with the Community
6,4
We sponsor an orphan asylum (a school, etc)
5,5
We sponsor sports and cultural events
3,8
We support small businesses in the area
0,7
There is a receiving room for citizens
0,1
Charity assistance
0,0
We help our veterans
0,0 0
10
20
30
40
Ownership type While in 2005 most state-owned companies (64.2%) provided financial assistance to local authorities, in 2010 their number (6.3%) has dropped significantly and become much smaller than the respective Implemented no environmnetal practices 50,1 number of private and joint-stock companies. Waste use, sorting, and rcycling programs 26,6 In 2010, joint-stock companies provide financial assistance to the local authorities more often than Energyownership saving technology implementation companies with other types and have programs of job creation in the region. 25,9 However, the number of state-owned companies, involved in territory development, sponsoring Green office, paper recycling program implementation 14,0 sports and cultural events, contributing to the environmental project implementation, is higher than the Curbing emmissions into the environment number of private and joint-stock companies providing such8,5 assistance. Water, forest, land, and other natura 7,9 resources protection measures Regional aspects Difficult to answer 5,2
Practically all the companies in Donetsk provide various types of assistance to the local community; We have no impact on the environment 1,0 the least active companies providing such assistance are located in Lviv and Kyiv. We pay a tax for way polluting the environment 0,0 There are differences in the assistance is provided depending on where companies are located. Thus, financial assistance is provided to local authorities by companies companies 0 10 in Kharkiv 20 and Donetsk; 30 40 50 in Donetsk have job creation programs; companies in Donetsk and Odesa create jobs for the disabled; companies in Donetsk contribute to environmental projects; companies in Dnipropetrovsk sponsor sports and cultural events; most companies in Donetsk, Kharkiv and Dnipropetrovsk develop the territory where they are located. We maintain the company's product quality
53,0
We provide true information and advertisements to consumers 42,1 3.4. ENVIRONMENTAL RESPONSIBILITY Training of the personnel on consumer service
35,0
Environmental responsibility is one of the least popular aspects20,5 of social responsibility among Ukrainian We have a clearly developed system for handling complaints companies. According to the survey’s results, half ofto national implement no environmental Difficult answer companies 13,8 protection practices (Fig. 3.4.1.). We openly declare about our responsibility in the media 10,4
36
We have a feedback page on our website
8,8
We have a hot line (contact centre) for consumers
7,1
We hold trainings for consumers
6,6