Control Communication Chaos with a Unified Customer Engagement Platform
Your marketing tech stack has brought in new customers, but now, they are bombarded by a constant barrage of emails, texts, and notifications. Inconsistent messages from different departments create confusion, while irrelevant content leads to frustration and "unsubscribe" clicks. This communication chaos hurts your bottom line.
Disconnected teams and a lack of strategic communication lead to:
Swivel chair processes and complicated tech stacks
Lost conversion or upsell opportunities
Customer churn due to disengagement
Decreased customer lifetime value Receive > 10 emails/day from brands
Xponent Communications Control centralizes your customer interactions across departments, brands, and channels, giving you complete control. This means you can define who to contact, when to contact them, and what to say for an effortless customer experience.
Unify your communications: Manage all customer interactions from a single platform.
Personalize every message: Deliver tailored content based on real-time data.
Streamline your workflow: Easily create, collaborate, and approve messages.
Measure and optimize: Track performance and refine your strategy.
Focus on building lasting relationships while Xponent handles the complexities. Gain actionable insights and drive business growth.
Core Capabilities
Control the Content. Control the Message. Control the Delivery.
Message composition and personalization. A simple interface makes it easy for you to draft, edit, and review communication content and templates across messaging channels and across teams.
Authoringanddesign.
Streamlinecommunicationdevelopment workflowandsupportbrandconsistency acrossdepartments.
Message control and execution. Activate, suppress, prioritize, or suspends notifications according to business rules and customer preferences.
Omnichannel communications delivery. Deliver email, SMS, MMS, and voice messages reliably, at the right time, and easily handle fluctuating volumes.
Why Choose Xponent Communications Control?
Proven reliability and scalability.
Our cloud-based SaaS solutions can effortlessly handle massive surges in volume, ensuring your lines of communication remain open when customers need you most.
With over 4 trillion SMS messages processed annually, our proven reliability is unmatched.
Unified cross-channel message management.
Our platform offers a unified experience for creating and managing message content across all channels, unlike siloed systems. By combining mobile communications and digital touchpoints, we provide a comprehensive solution that streamlines communication processes and ensures consistency across all channels.
From Chaos to Cash: Drive Results with Data-Driven Communication
Transform fragmented communication into effortless, data-driven engagements that boost customer action and lifetime value. Customers using