b.
Support on National Safety and Quality Health Service Standards and Quality Improvement Cycles.
Running a PDSA cycle or continuous quality improvement (CQI) cycle on a particular action contained within these resources are likely to prove beneficial for your Practice in terms of financial, accreditation and quality improvement purposes, but in engaging your local Aboriginal and Torres Strait Islander communities. Using CQI within Aboriginal and Torres Strait Islander Health as it relates to different health conditions that are shown in population health as an issue, either widely in the area and within your practice, can demonstrate multiple areas in which accreditors can assess Practices against the standards. There are some measurements used at a national level and by Aboriginal Community Controlled Health Organisations that can support specific PDSA or CQI cycles that are being implemented. These are available through the Australian Institute of Health and Welfare, which have a User Guide specifically on these measurements, National Key Performance Indicators for Aboriginal and Torres Strait Islander Primary Health Care User Guide. As there are annual updates to this particular health service data, and it is in the primary health care setting, the Practice will be able to benchmark the quality of service being delivered by the practice versus peers delivering the KPIs. These make the measures, relevant and appropriate to General Practice and CQI cycles. In addition, there are measurements that could be adapted from the Aboriginal and Torres Strait Islander Health Performance Framework Performance Measures and are also included in resources available under the AIHW resources. Indigenous Health Project Officers can support the work you do surrounding improving the safety and quality of services for Aboriginal and Torres Strait Islander patients and may have specific tools and other resources which can help you to do so. Indigenous Health Project Officers will always verify with that the Practice has undertaken activities which improve the identification rates of Aboriginal and Torres Strait Islander patients, whether the Practice undertakes 715 health assessments regularly and whether the Practice has undertaken PIP: Indigenous Health Incentive registration. This ensures that internal capacity within the Practice is improved to undertake improvement activities into the future. Please contact the local Indigenous Health Project Officer to ascertain advice and assistance in implementing these action areas for improving care to Aboriginal and Torres Strait Islander patients.
11. Accreditation a. RACGP 5th Edition Culturally Safe Care Items Below is a list of items within the RACGP 5th Edition Standards for General Practice that relate to the activities listed above in the NSQHSS and participation in the responses to improve access to primary health for Aboriginal and Torres Strait Islander people. Indigenous Health Project Officers can provide support in the capacity of General Practice to meet these criteria as it relates to the responses to improve access to primary health for Aboriginal and Torres Strait Islander people. 42
