SA Health Secure Messaging Country SA PHN have partnered with SA Health to implement Secure Messaging to support the exchange of Discharge Summaries, Referrals, Pathology and Imaging reports.
Project Overview SA Health will be introducing a Secure Messaging Service to replace the use of ShareFile, fax machines and traditional posted mail for communications with external healthcare providers like GPs, private specialists, and Allied Healthcare workers. The Secure Messaging Service will offer a technical solution that supports SA Health’s digital health strategic priorities. SA Health has contracted HealthLink to provide the Secure Messaging Service meaning the solution will more easily integrate with the current systems used by GP clinics. The solution allows GP clinics to receive messages/documents directly into their existing clinical software, improving efficiencies by removing the need for manual processes. The system will use the National Interoperability Framework, which means that most Secure Messaging Products will be able to receive and send to SA Health.
What is Interoperable Secure Messaging? Interoperable means that (most) Secure Messaging systems can exchange information whilst safeguarding the encryption and security of the document and retaining data fields for information transfer. In short it means that the Product you have will not need to be replaced; but you may need to update it to use the National NASH certificate. Benefits: • • • • •
Hospital discharge summaries sent to your providers Specialist letters sent to your providers electronically Electronic referrals to SA Health Specialists and Allied Health Providers Pathology and Imaging reports to be sent electronically from SA Health Pathology and Imaging requests to be sent electronically to and from SA Health
What is needed to participate: 1. Registration with the Healthcare Identifier Service for each Medicare service site* 2. Updating your HI Organisation details so that they can be validated against the Australian Business Register. Please note this came into effect with the new validation processes implemented July 2019. 3. Adding your Secure Messaging Vendor details to the HI Service. 4. Ensuring your provider HPI-I details are entered into your CIS and the HI Service 5. Providing your message preferencing and consent details to SA Health *please note that the set up of your organisation and providers is the same detailing required for Electronic Prescribing.
A quick refresher on Secure Messaging Secure message delivery (SMD) is a set of technologies that enables the encryption (by sender) and decryption (by receiver) of messages, secure point-to-point delivery of messages, storage on a secured network server and delivery to a single known intended receiving entity. The general practice requires the NASH certificate to be installed in the clinical system for functioning of the SMD. Secure Messaging is an additional, key eHealth foundation, defining the protocols for safe and efficient transmission of sensitive healthcare information. Exchanging clinical information about a patient via mail, fax or email is not secure because of the risk of interference.
Additional information on Secure Messaging can be found at: Digital Health Agency
To Complete the Set up for your Practice 1. Complete the Practice Self-Assessment: this will help the Practice Support team to work with you on an action plan to prepare your site. 2. Ensure you have a PRODA account. 3. Complete the set-up process with Practice Support on PRODA including: a. Update your business details on the HI service b. Update your details on the Healthcare Provider Directory (HPD) c. Link your Providers HPI-I’s to your HPI-O d. Link your Secure Messaging Provider(s) as a Contracted Service Provider (CSP) in PRODA 4. Complete the SA Health Agreement/Consent form including (form link to be provided): a. Your Business name and trading name details b. HPI-O Number c. Your HPD service details d. Your Secure Messaging Products and preference for receiving Discharge Summaries and Letters e. Your Provider details and their HPI-I’s