An extended agreement between CloudCraze and Salesforce Just the other day, CloudCraze revealed an early extension of the OEM agreement it made with salesforce.com six years ago. The agreement aimed at delivering CloudCraze, an e-commerce enterprise originally built on a platform known as Salesforce1 Platform. The management extended the agreement to enable CloudCraze to combine Salesforce Solutions Perth important in the delivery of enterprise ecommerce, and complete collaboration with customer community. The extension therefore boosts client relationship and help CloudCraze conduct its CRM effectively. Customer Relationship Management Basics, CRM, calls for collective responsibility to cater for all types of clients. How CloudCraze Works Since the year 2009, CloudCraze continues to deliver enterprise e-commerce implementation based on Salesforce1 Platform. By doing so, leaders from fields such as media, medical, life sciences, manufacturing, software, and user packaged products industries all benefit from CloudCraze. The expansion of CloudCraze now enhances customer collaboration and relationship thereby adding to its list of advantages. The move also creates an engaged experience to online clients. According to Andrew Witherspoon, the Executive vice President at Cloud Craze, the experience CloudCraze offers attracts B2B and B2C customers as well. He added that inclusion of additional Sales force Community Cloud would allow clients to license a single solution that engages clients and maximizes returns on investments.