Talent Management: restoring vitality for a new era

Talent Management: Restoring Vitality for a New Era Jay A. Conger Kravis Chaired Professor of Leadership Studies Claremont McKenna College CRF Summer 2016

So how do we address the challenges of this new era?

What has not changed…

• Employee needs for rewards, development, opportunity, and community • Organisations’ needs for high caliber leadership, talent capabilities to respond to opportunities and threats, and a highly engaged and committed workforce

What has changed…

• • • • •

More dynamic and opportunistic Employee owned careers Process light Data-driven and technology enabled More transparent

The CRF Integrated TM Model • • • • •

Led by the business strategy Supported by talent oriented culture Integrated system Owned by line management Characterized by process simplicity and clear outcomes

What can I do?

• Find your most compelling business case for talent development • Start with appreciated ‘pain points’ • Build out a pilot, run thoughtful experiments • Start with high potential talent and ‘pivotal jobs’ • Simplify your line managers’ processes

Line managers ‘deliver’ the TM experience….

Aligning Line Leaders • Make the process easy and valuable • Assess and reward on development skills • Promote on the blend of development and performance • Train for coaching and feedback skills • Involve line leaders directly in TM activities

Engaging Your Executives • Share the ‘bright spots’ where talent management has made a real difference • Link talent directly to their personal agendas • Make the process deeply engaging versus listbuilding • Engage them in ‘on the ground’ TM activities • Get your CHRO to bring TM into the boardroom

Yourself as an HR Leader • Spend time with your strategists, business developers and marketers • Continually ask: what are the talent implications of where this business is going?

• Make your case with data, familiar terminology • Hone your networking, communications and persuasive skills • Appreciate the complexity but keep it simple for the line

“Someone is sitting in the shade because someone planted a tree a long time ago.�

Warren Buffett