Trust Into The Limelight

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Trust into the limelight Trust – or lack of it – is going to be a big issue this year, writes KATIE JACOBS. The solution for organisations is to pick the right leaders, ensure they walk the talk, and make them open to feedback from employees and other stakeholders

Luciano Lozano

Goncalo Viana

W

hile it’s only February and you’re probably sick of hearing predictions for 2014, HR magazine is going to make one. Trust is going to be one of the words of the year – trust, and more pertinently, lack of it, inside and outside organisations. At the start of the year, John Cridland, directorgeneral of the Confederation of British Industry (CBI), explicitly addressed trust in his new year message, saying: “If 2013 was the year that business trust took a hammering on a range of issues, from corporate taxation to energy prices, then 2014 must be the year that business leaders take action to rebuild that trust.” Recent CIPD reports have found there is not just a crisis of trust outside of organisations, but within them too. In a study – Are organisations losing the trust of their workers? – the professional body revealed 37% of employees do not trust their senior managers, and 33% think trust between employees and senior management in their workplace is weak.

24 HR February 2014

hrmagazine.co.uk

hrmagazine.co.uk

February 2014 HR 25


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