Business, Management, & Public Administration

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The Basics of Benchmarking Second Edition

Implementing Standardized Work Measuring Operators’ Performance

President, The Bottom Line Group, Dallas, Texas, USA

This second edition of a bestseller provides selected tools to help strengthen critical skills and accomplish key steps throughout the benchmarking process. The first part provides a guide to the language of benchmarking and answers commonly asked questions. The second part walks readers through the three phases of the benchmarking process—Analysis, Discovery, and Implementation— and provides charts and checklists on what questions should be answered at each phase, and what outputs should be produced. The book closes with a complete process map and outlines the entire site visit process. Catalog no. K16431, ISBN: 978-1-4665-6930-0 June 2013, 6-1/8 x 9-1/4, 150 pp., Soft Cover Suggested Price: $19.95 / £12.99

Alain Patchong This book, the first in The One Day Expert series dedicated to Standardized Work, is about operator performance measurement. Implementing Standardized Work: Measuring Operators’ Performance explains how to measure the performance of operators quickly and simply without sacrificing accuracy. Detailing how to identify the most efficient operators and how to monitor their improvement over time, it describes a method that has been applied with success for years in the automotive industry. Grounded in one of the basic laws of factory physics—mastery of variability—this method can be automated very easily and thereby requires no labor consumption. In this episode of The One Day Expert, Thomas, a plant director in an industrial group, is reassigned to another plant that is losing money. Morale in the plant is very low and the staff is pessimistic about the plant’s future and is distrustful of senior management. Thomas’ urgent mission is to turn the plant around. Previous plant managers have tried several initiatives with limited results.

Lean Basics

Robert Damelio

To face these challenges, Thomas has decided to use Standardized Work deployment to achieve quick and visible results while rebuilding a real team. This book recounts these initial steps of the Standardized Work deployment. It explains how to find and apply the best operational method that will lead to cost reductions, better product quality, and increased operator safety. Additional steps will be detailed in forthcoming books in the series.

Identifying Waste on the Shopfloor Productivity Development Team Like all Shopfloor Series books, this one presents concepts and tools in simple and accessible language. The author defines waste, explains why it occurs, and then shows how to discover, remove, and prevent it with regards to the actions of people, the use of equipment and material, and the movement of goods. He identifies and provides specific strategies geared towards countering the Seven Deadly Wastes. This volume is the ideal compliment to 5S, TPM, and other tools for building a Lean manufacturing operation. Catalog no. PP7287, ISBN: 978-1-56327-287-5 June 2003, 7 x 10, 112 pp., Soft Cover Suggested Price: $33.95 / £16.99

Catalog no. K15992, ISBN: 978-1-4665-6328-5 November 2012, 6-1/8 x 9-1/4, 93 pp., Soft Cover Suggested Price: $19.95 / £13.99

Forthcoming books in The One Day Expert series:

Implementing Standardized Work Process Analysis Catalog no. K15997, ISBN: 978-1-4665-6343-8 March 2013, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99

Lean Production Simplified, Second Edition A Plain-Language Guide to the World’s Most Powerful Production System Pascal Dennis Lean Productivity Network and Shingo Prize-Winning Author

This Shingo Prize winning bestseller delivers a practitioner’s view of Lean manufacturing. It provides a comprehensive view of Toyota’s Lean manufacturing system, looks at the origins and underlying principles of Lean, discusses practical problem solving for Lean production, and details activities that support involvement, including kaizen circles and suggestion systems. This edition is updated with expanded information on the Lean Improvement Process, Production Physics and Little’s Law, Value Stream Thinking; the Hoshin Planning and Execution Tree diagram, and Problem Solving by way of the Five Why method.

Implementing Standardized Work Writing Standardized Work Forms Catalog no. K16000, ISBN: 978-1-4665-6354-4 April 2013, 6-1/8 x 9-1/4, 100 pp., Soft Cover Suggested Price: $19.95 / £13.99

Catalog no. PP7356, ISBN: 978-1-56327-356-8 March 2007, 7 x 10, 192 pp., Soft Cover Suggested Price: $43.95 / £28.99

For more information and a complete list of titles, visit us at www.crcpress.com

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