B.
Seek ways to help control municipal, customer, and program costs.
Ongoing Contributions…
Continue to keep the monthly rate for the contracted Refuse and Recycling Program much lower than the average rate prior to the program’s inception; the current rate is about $5.00 per month below the average 1991 rate for non-contracted refuse service. See the graph on the following page for the customer costs for regular 8-bag refuse and unlimited recycling since 1991.
Continue to keep the monthly rate for the contracted Refuse and Recycling Program much lower than the rate being paid by residents of municipalities outside the program where there is not a single mandated hauler. The average Refuse and Recycling Program customer pays 40% less than other Centre County residents for regular 8-bag refuse and recycling service, which includes a semi-annual bulk waste collection and Christmas tree recycling.
Coordinate with the hauler and educate residents about the switching of all refuse and recycling collection vehicles to compressed natural gas fuel (CNG). The switch to CNG fueled vehicles reduces harmful carbon emissions, cuts fuel costs, and minimizes maintenance costs.
Maintain the delinquent account rate at less than 1% using methods such as: Suspend service on properties with 90 day past due bills. This process includes sending a payment due reminder letter, a notice of suspension letter, and a citation notice letter after the service is suspended. Research delinquent accounts to find resolutions to late payments. This task includes tracking monthly sheriff sales, site visits to determine vacancy/home sales, and educating residents about the hardship program (the letters sent regarding delinquency contain information about the hardship program). Provide the contracted hauler with property owner information to convert billing statements from the tenant’s address into the name and address of the rental property owner, which reduces the incidence of non-payment.
Provide administrative and enforcement support to make the contract attractive to hauling firms that are considering whether to submit a bid, thereby encouraging lower, competitive rates.
2018 Program Plan – Refuse & Recycling Program
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